Description
Questionnaire on six sigma in HRM
Questionnaire
On
Applicability of Six Sigma in HRM of Software Companies
Dear Sir/Madam, Six Sigma is a process improvement tool that has shown phenomenal success rate in some organizations. This study aims to find the applicability of Six Sigma techniques in the Human Resource Department of Software companies. Please cooperate by filling-in your valuable responses to the questions. This is a purely an academic survey and the details provided are used for academic purposes only and will be kept confidential. Thanking you in anticipation.
I) YOUR PERSONAL DETAILS: Your name (optional): Designation: Total Experience in HR: Total number of organizations worked: Total number of Quality Improvement Programs/Trainings participated: II) YOUR ORGANIZATION’S DETAILS: Organization’s name: Number of years your company has been in business (Tick one):
? Less than 5 years ? 10 – 15 years ? More than 20 years
? 5 – 10 years ? 15 – 20 years
Total Employee Strength (Tick one):
? Less than 100 ? 1,000 – 5,000 ? More than 10,000
? 100 – 1,000 ? 5,000 - 10,000
Page 1 of 4
Ownership of the company (Tick one):
? Indian, family owned ? Indian Public Ltd
? Indian Private Ltd. ? Multinational Corporation (MNC)
? Any other, please specify _____________________
Have you used Six Sigma techniques (projects) in HRM before?
? Yes ? Strategic HRM
? No ? Human Resource Acquisition ? Compensation Management ? HR Maintenance
If yes, which area(s)? (May tick more than one)
? Human Resource Development ? Human Relations
? Any other, please specify _____________________
Are you planning to have Six Sigma projects in future?
? Yes ? Strategic HRM
? No ? Human Resource Acquisition ? Compensation Management ? HR Maintenance
If yes, which area(s)? (May tick more than one)
? Human Resource Development ? Human Relations
? Any other, please specify _____________________
If No, please specify the reasons. (May tick more than one)
? Non-Quantifiable processes ? Very costly ? Stifles creativity ? Lack of Top Management support
? Unidentifiable Financial Returns ? Rigidity and bureaucracy ? Lack of skilled manpower
? Any other, please specify _____________________
Page 2 of 4
III) Please rate the following HR processes / activities on their i) Quantifiability, ii) Measurability of Financial Benefits and iii) Six Sigma Applicability.
Quantifiable Financial Benefits Measurable Completely Completely Not at all Six Sigma Applicable
Very little
Not at all
Slightly
Slightly
Greatly
Greatly
Greatly
Fairly
Fairly
Fairly
HR Processes
Not at all
A) Strategic HRM
1. Human Resource Planning Process 2. Succession Planning Process 3. Controlling Employee Turnover / Attrition 4. Organisation Change and Development
B) Human Resource Acquisition
1. Job Analysis and Design 2. Recruitment Process 3. Employee Selection Process 4. Employee Orientation Process
C) Compensation Management
1. Job Evaluation Process 2. Payroll Administration Process 3. Fringe Benefits Management 4. Legal / Statutory Compliance Process Page 3 of 4
Fully
Quantifiable
Financial Benefits Measurable Completely Completely Not at all
Six Sigma Applicable
Very little
Not at all
Slightly
Slightly
Greatly
Greatly
Greatly
Fairly
Fairly
Fairly
HR Processes
Not at all
D) Human Resource Development
1. Employee Appraisal Process 2. Training and Development 3. Employee Career Development process 4. Rewards and Recognition Process
E) Human Relations
1. Grievance Settlement Process 2. Participative Decision Making Process 3. Organization Rules/Norms Enforcement 4. Employee Communication Process
F) HR Maintenance
1. Employee Engagement Process 2. Employee Safety & Health Process 3. Employee Counseling 4. HR Information System Thank You for your Time, Co-operation and Concern
Page 4 of 4
Fully
doc_895183438.docx
Questionnaire on six sigma in HRM
Questionnaire
On
Applicability of Six Sigma in HRM of Software Companies
Dear Sir/Madam, Six Sigma is a process improvement tool that has shown phenomenal success rate in some organizations. This study aims to find the applicability of Six Sigma techniques in the Human Resource Department of Software companies. Please cooperate by filling-in your valuable responses to the questions. This is a purely an academic survey and the details provided are used for academic purposes only and will be kept confidential. Thanking you in anticipation.
I) YOUR PERSONAL DETAILS: Your name (optional): Designation: Total Experience in HR: Total number of organizations worked: Total number of Quality Improvement Programs/Trainings participated: II) YOUR ORGANIZATION’S DETAILS: Organization’s name: Number of years your company has been in business (Tick one):
? Less than 5 years ? 10 – 15 years ? More than 20 years
? 5 – 10 years ? 15 – 20 years
Total Employee Strength (Tick one):
? Less than 100 ? 1,000 – 5,000 ? More than 10,000
? 100 – 1,000 ? 5,000 - 10,000
Page 1 of 4
Ownership of the company (Tick one):
? Indian, family owned ? Indian Public Ltd
? Indian Private Ltd. ? Multinational Corporation (MNC)
? Any other, please specify _____________________
Have you used Six Sigma techniques (projects) in HRM before?
? Yes ? Strategic HRM
? No ? Human Resource Acquisition ? Compensation Management ? HR Maintenance
If yes, which area(s)? (May tick more than one)
? Human Resource Development ? Human Relations
? Any other, please specify _____________________
Are you planning to have Six Sigma projects in future?
? Yes ? Strategic HRM
? No ? Human Resource Acquisition ? Compensation Management ? HR Maintenance
If yes, which area(s)? (May tick more than one)
? Human Resource Development ? Human Relations
? Any other, please specify _____________________
If No, please specify the reasons. (May tick more than one)
? Non-Quantifiable processes ? Very costly ? Stifles creativity ? Lack of Top Management support
? Unidentifiable Financial Returns ? Rigidity and bureaucracy ? Lack of skilled manpower
? Any other, please specify _____________________
Page 2 of 4
III) Please rate the following HR processes / activities on their i) Quantifiability, ii) Measurability of Financial Benefits and iii) Six Sigma Applicability.
Quantifiable Financial Benefits Measurable Completely Completely Not at all Six Sigma Applicable
Very little
Not at all
Slightly
Slightly
Greatly
Greatly
Greatly
Fairly
Fairly
Fairly
HR Processes
Not at all
A) Strategic HRM
1. Human Resource Planning Process 2. Succession Planning Process 3. Controlling Employee Turnover / Attrition 4. Organisation Change and Development
B) Human Resource Acquisition
1. Job Analysis and Design 2. Recruitment Process 3. Employee Selection Process 4. Employee Orientation Process
C) Compensation Management
1. Job Evaluation Process 2. Payroll Administration Process 3. Fringe Benefits Management 4. Legal / Statutory Compliance Process Page 3 of 4
Fully
Quantifiable
Financial Benefits Measurable Completely Completely Not at all
Six Sigma Applicable
Very little
Not at all
Slightly
Slightly
Greatly
Greatly
Greatly
Fairly
Fairly
Fairly
HR Processes
Not at all
D) Human Resource Development
1. Employee Appraisal Process 2. Training and Development 3. Employee Career Development process 4. Rewards and Recognition Process
E) Human Relations
1. Grievance Settlement Process 2. Participative Decision Making Process 3. Organization Rules/Norms Enforcement 4. Employee Communication Process
F) HR Maintenance
1. Employee Engagement Process 2. Employee Safety & Health Process 3. Employee Counseling 4. HR Information System Thank You for your Time, Co-operation and Concern
Page 4 of 4
Fully
doc_895183438.docx