netrashetty
Netra Shetty
Ariba (NASDAQ: ARBA) is a software and information technology services company located in Sunnyvale, California.
Ariba was founded in 1996 by Bobby Lent, Boris Putanec, Paul Touw, Rob Desantis, Ed Kinsey, Paul Heggarty, and Keith Krach on the idea of using the Internet to enable companies to facilitate and improve the procurement process. Procurement had been a paper-based, labor-intensive, and inefficient process for large corporations. According to the company's website, Ariba provides "Spend Management solutions" which help companies "analyze, understand, and manage their corporate spending to achieve cost savings and business process efficiency." Currently, 94 of the Fortune 100 and more than 200,000 other companies use Ariba's SaaS (Software as a Service) solutions to manage their spend and commerce activities.[4]
Ariba was one of the first business-to-business Internet companies to go public (in 1999). The company's stock more than tripled from the offering price on opening day,[citation needed] making the three year-old company worth $6 billion. In 2000, the stock value continued to climb, and Ariba's market capitalization was as high as $40 billion. With the bursting of the dot-com bubble, Ariba's stock price fell dramatically to the low double digits in July 2001, where it has remained since, with a market capitalization of just over $1.5 billion as of June 2010.
Ariba Commerce Services
When you need help with deployment, adoption, and ongoing performance of your Ariba solutions, Ariba Commerce Services is ready to lend a hand. With agility, experience, and reach, more than 600 professionals around the world, speaking more than 25 languages, offer know-how, technology, and market intelligence to make sure you have the capabilities you need to drive fast ROI through lower costs, higher sales, and optimized cash flow.
You can get help with:
Best practices
Change management
Content and connectivity
Customer support (including premium and technical support)
Education and training
Technology (upgrades, application management, and hosting)
Business commerce enablement
Working capital management
Here's more detail about each area. You'll find even more information by clicking on each provided link.
Ariba Best Practice Center
The Ariba Best Practice Center provides you with access to Ariba's process expertise to help achieve better results and enduring enablement from your SaaS solutions. Services include strategic coaching and guidance; configuration coaching; reporting guidance, and more, all accessed through a named contact within the Center.
Ariba Business Commerce Enablement
Based on a proven and repeatable approach, we'll help you quickly identify, enable, and realize value through a custom-tailored business commerce program–prescribed by our domain expertise, world-class analytics, and considerable insight into what buyers and sellers need to facilitate collaboration.
Success Planning with Ariba: Getting the most value from your Ariba collaborative commerce solutions is ensured with our Success Planning process. Together, we'll create a roadmap based on your organization's business objectives, create a plan, analyze its cost-benefit, and deliver a step-by-step process.
Ariba Content and Connectivity
Buyer Membership Packages: Comprehensive programs for connecting all your global trading partners via the Ariba Network, regardless of location, size, and volume.
Catalog Enablement: Facilitates the process of integrating supplier catalogs via the Ariba Network, including confirmation specifications, supplier training, catalog creation, publication support, and more.
Supplier Enablement: Facilitates the process of connecting suppliers and buyers via the Ariba Network; includes supplier on-boarding, self-service portals, and performance tracking and reporting.
Catalog Maintenance: To the extent your supplier catalogs need management and maintenance, Ariba will handle updates, enrichment, validation, migration, and more.
Ariba Customer Support
Customer Support: Ariba Customer Support provides more than 170 resources dedicated to supporting customers–as well as access to developers, engineers, product management, operations, and others throughout the organization who can help you make the most of your investments
Premium Support: An enhanced level of support that provides expert domain knowledge and best practice advice through a strategic, high-touch relationship with skilled personnel.
Technical Support: Ariba provides tools and services that help maximize your use of Ariba business commerce solutions. With response centers in North America, Europe, and Asia Pacific, we offer award-winning, round-the-clock support—by phone, email, or through Ariba Connect, our customer portal for knowledge and support.
Ariba Education and Change Management
Change Management: A comprehensive plan to provide information, training, support, and motivation for your people to apply your commerce management practices and tools the right way. Specifically designed to drive adoption by focusing on the needs of your team.
Education and Training: On-site and remote courses to guide you through every step of your collaborative commerce journey, offered in a variety of formats to suit your team's situation and needs.
Ariba Technology Services
Upgrade Services: A comprehensive set of services that will migrate your Ariba applications, customizations, and data to a new release. With Ariba Upgrade Services, you can significantly improve the efficiency and cost effectiveness of your upgrade project because you get focused resources who leverage standard and specialized upgrade tools, along with best practices methodology.
Application Management Services: Application Management Services include: adoption and management of unique customer configuration and enhancements; advanced functional and technical support; monitoring of scheduled tasks and integration events; support of custom code; management of all code migrations and configuration changes with the hosting provider (or customer operations team); and coordination of service pack upgrades.
Hosting Services: Ariba Hosting Services provide Ariba solution deployment and operational maintenance in a secure, fully managed data center that includes dedicated, enterprise-class servers from HP; enterprise-class firewalls with customized firewall policy; 3PAR data storage and a clustered Oracle Enterprise Edition database tier with automated failover; Veritas for data backup and database tier clustering; Solaris on all servers, and more.
AribaConnection Solutions
Drive Ariba Network transaction volume and an impressive ROI when you remove the barriers to cloud-based business commerce.
Sometimes, moving business commerce to the Cloud can hit a snag. Perhaps your trading partners don't seem equipped for e-commerce. It very well could be that they are ready to do business on the Ariba Network, but the contacts with whom you're working – or even members of your own staff – aren't aware of it. Or maybe they're just wedded to old ways of doing things. In any event, you're left to suffer the costly inefficiencies of labor-intensive buying or selling processes.
At times like these, you need the personal touch that only AribaConnection Solutions can provide.
Our connection experts can help you fully realize the benefits of the Ariba Network and the Ariba Commerce Cloud. Leveraging our personal relationships with network participants and applying our knowledge of your e-commerce goals and objectives, we can:
Make sure you're connected to the right people within trading-partner organizations
Identify which of your existing customers or suppliers are Ariba Network-ready, and help you move those interactions to the Cloud
Match your business to Ariba Network trading partners you haven't yet discovered
Promote your Ariba Network capabilities to ensure that all your key trading partners can connect with you
Working with an Ariba Network Connector, a buyer can get better at finding and engaging with qualified Ariba-enabled sellers. A seller can gain exposure and opportunity with the right e-commerce professionals among Ariba's Global 2000 buyers. And with greater efficiency, visibility, and control, both can increase profits by eliminating the common impediments to more collaborative business commerce, and optimizing the Ariba Network to drive transaction volume and an impressive ROI.
Ariba Technical Support
A two-time, consecutive winner of the ACE Award, Ariba Customer Support provides tools and services that help maximize your use of Ariba business commerce solutions. We’re committed to answering and resolving your inquiry in a dependable, timely manner.
With response centers in North America, Europe, and Asia Pacific, we offer global, round-the-clock support – by phone, email, or through Ariba Connect our customer portal for knowledge and support. (And we're proud to say that it's been recognized as one of "The Ten Best Web Support Sites" by the Association of Support Professionals.)
Leverage Ariba Expertise to Become a Supplier of Choice
The pace of change and opportunity in B2B e-commerce is moving at a faster clip than ever, as more and more companies look for ways to do more with less. So you shouldn't be surprised if your customers ask you to deliver integrated, online invoicing or purchase order confirmation capabilities within a matter of weeks, even days. Or feel pressure to configure your B2B e-commerce website for PunchOut. Problem is, things are happening so fast you may not know where to start.
We're here to help. Maybe you're trying to support your customer's e-procurement initiative with an automated cXML or EDI integration. Or extend your B2B e-commerce website and backend catalog with PunchOut or cXML. When it comes to web-based, collaborative business commerce, Ariba can provide the technology and subject matter expertise, guidance, proven frameworks, and even sample code to get it done right.
Ariba was founded in 1996 by Bobby Lent, Boris Putanec, Paul Touw, Rob Desantis, Ed Kinsey, Paul Heggarty, and Keith Krach on the idea of using the Internet to enable companies to facilitate and improve the procurement process. Procurement had been a paper-based, labor-intensive, and inefficient process for large corporations. According to the company's website, Ariba provides "Spend Management solutions" which help companies "analyze, understand, and manage their corporate spending to achieve cost savings and business process efficiency." Currently, 94 of the Fortune 100 and more than 200,000 other companies use Ariba's SaaS (Software as a Service) solutions to manage their spend and commerce activities.[4]
Ariba was one of the first business-to-business Internet companies to go public (in 1999). The company's stock more than tripled from the offering price on opening day,[citation needed] making the three year-old company worth $6 billion. In 2000, the stock value continued to climb, and Ariba's market capitalization was as high as $40 billion. With the bursting of the dot-com bubble, Ariba's stock price fell dramatically to the low double digits in July 2001, where it has remained since, with a market capitalization of just over $1.5 billion as of June 2010.
Ariba Commerce Services
When you need help with deployment, adoption, and ongoing performance of your Ariba solutions, Ariba Commerce Services is ready to lend a hand. With agility, experience, and reach, more than 600 professionals around the world, speaking more than 25 languages, offer know-how, technology, and market intelligence to make sure you have the capabilities you need to drive fast ROI through lower costs, higher sales, and optimized cash flow.
You can get help with:
Best practices
Change management
Content and connectivity
Customer support (including premium and technical support)
Education and training
Technology (upgrades, application management, and hosting)
Business commerce enablement
Working capital management
Here's more detail about each area. You'll find even more information by clicking on each provided link.
Ariba Best Practice Center
The Ariba Best Practice Center provides you with access to Ariba's process expertise to help achieve better results and enduring enablement from your SaaS solutions. Services include strategic coaching and guidance; configuration coaching; reporting guidance, and more, all accessed through a named contact within the Center.
Ariba Business Commerce Enablement
Based on a proven and repeatable approach, we'll help you quickly identify, enable, and realize value through a custom-tailored business commerce program–prescribed by our domain expertise, world-class analytics, and considerable insight into what buyers and sellers need to facilitate collaboration.
Success Planning with Ariba: Getting the most value from your Ariba collaborative commerce solutions is ensured with our Success Planning process. Together, we'll create a roadmap based on your organization's business objectives, create a plan, analyze its cost-benefit, and deliver a step-by-step process.
Ariba Content and Connectivity
Buyer Membership Packages: Comprehensive programs for connecting all your global trading partners via the Ariba Network, regardless of location, size, and volume.
Catalog Enablement: Facilitates the process of integrating supplier catalogs via the Ariba Network, including confirmation specifications, supplier training, catalog creation, publication support, and more.
Supplier Enablement: Facilitates the process of connecting suppliers and buyers via the Ariba Network; includes supplier on-boarding, self-service portals, and performance tracking and reporting.
Catalog Maintenance: To the extent your supplier catalogs need management and maintenance, Ariba will handle updates, enrichment, validation, migration, and more.
Ariba Customer Support
Customer Support: Ariba Customer Support provides more than 170 resources dedicated to supporting customers–as well as access to developers, engineers, product management, operations, and others throughout the organization who can help you make the most of your investments
Premium Support: An enhanced level of support that provides expert domain knowledge and best practice advice through a strategic, high-touch relationship with skilled personnel.
Technical Support: Ariba provides tools and services that help maximize your use of Ariba business commerce solutions. With response centers in North America, Europe, and Asia Pacific, we offer award-winning, round-the-clock support—by phone, email, or through Ariba Connect, our customer portal for knowledge and support.
Ariba Education and Change Management
Change Management: A comprehensive plan to provide information, training, support, and motivation for your people to apply your commerce management practices and tools the right way. Specifically designed to drive adoption by focusing on the needs of your team.
Education and Training: On-site and remote courses to guide you through every step of your collaborative commerce journey, offered in a variety of formats to suit your team's situation and needs.
Ariba Technology Services
Upgrade Services: A comprehensive set of services that will migrate your Ariba applications, customizations, and data to a new release. With Ariba Upgrade Services, you can significantly improve the efficiency and cost effectiveness of your upgrade project because you get focused resources who leverage standard and specialized upgrade tools, along with best practices methodology.
Application Management Services: Application Management Services include: adoption and management of unique customer configuration and enhancements; advanced functional and technical support; monitoring of scheduled tasks and integration events; support of custom code; management of all code migrations and configuration changes with the hosting provider (or customer operations team); and coordination of service pack upgrades.
Hosting Services: Ariba Hosting Services provide Ariba solution deployment and operational maintenance in a secure, fully managed data center that includes dedicated, enterprise-class servers from HP; enterprise-class firewalls with customized firewall policy; 3PAR data storage and a clustered Oracle Enterprise Edition database tier with automated failover; Veritas for data backup and database tier clustering; Solaris on all servers, and more.
AribaConnection Solutions
Drive Ariba Network transaction volume and an impressive ROI when you remove the barriers to cloud-based business commerce.
Sometimes, moving business commerce to the Cloud can hit a snag. Perhaps your trading partners don't seem equipped for e-commerce. It very well could be that they are ready to do business on the Ariba Network, but the contacts with whom you're working – or even members of your own staff – aren't aware of it. Or maybe they're just wedded to old ways of doing things. In any event, you're left to suffer the costly inefficiencies of labor-intensive buying or selling processes.
At times like these, you need the personal touch that only AribaConnection Solutions can provide.
Our connection experts can help you fully realize the benefits of the Ariba Network and the Ariba Commerce Cloud. Leveraging our personal relationships with network participants and applying our knowledge of your e-commerce goals and objectives, we can:
Make sure you're connected to the right people within trading-partner organizations
Identify which of your existing customers or suppliers are Ariba Network-ready, and help you move those interactions to the Cloud
Match your business to Ariba Network trading partners you haven't yet discovered
Promote your Ariba Network capabilities to ensure that all your key trading partners can connect with you
Working with an Ariba Network Connector, a buyer can get better at finding and engaging with qualified Ariba-enabled sellers. A seller can gain exposure and opportunity with the right e-commerce professionals among Ariba's Global 2000 buyers. And with greater efficiency, visibility, and control, both can increase profits by eliminating the common impediments to more collaborative business commerce, and optimizing the Ariba Network to drive transaction volume and an impressive ROI.
Ariba Technical Support
A two-time, consecutive winner of the ACE Award, Ariba Customer Support provides tools and services that help maximize your use of Ariba business commerce solutions. We’re committed to answering and resolving your inquiry in a dependable, timely manner.
With response centers in North America, Europe, and Asia Pacific, we offer global, round-the-clock support – by phone, email, or through Ariba Connect our customer portal for knowledge and support. (And we're proud to say that it's been recognized as one of "The Ten Best Web Support Sites" by the Association of Support Professionals.)
Leverage Ariba Expertise to Become a Supplier of Choice
The pace of change and opportunity in B2B e-commerce is moving at a faster clip than ever, as more and more companies look for ways to do more with less. So you shouldn't be surprised if your customers ask you to deliver integrated, online invoicing or purchase order confirmation capabilities within a matter of weeks, even days. Or feel pressure to configure your B2B e-commerce website for PunchOut. Problem is, things are happening so fast you may not know where to start.
We're here to help. Maybe you're trying to support your customer's e-procurement initiative with an automated cXML or EDI integration. Or extend your B2B e-commerce website and backend catalog with PunchOut or cXML. When it comes to web-based, collaborative business commerce, Ariba can provide the technology and subject matter expertise, guidance, proven frameworks, and even sample code to get it done right.
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