Organisational culture in call centre

[ANUJ]

HIIII GUYS

MY TOPIC IS ORGANISATIONAL CULTURE IN CALL CENTRE INDUSTRY.
PLEASE TELL ME THE PARAMETERS TO GO ABT FOR THE PROJ.
I WANT CASE STUDIES ALSO.
IF ANY ONE HAS ANY DOCUMENT RELATED TO IT, PLEASE UPLOAD IT.
IT WILL BE GREAT HELP FOR ME.

 

[vengabeats]

Re: NEED HELP URGENTLY

Hey Anuj,
There is loads of Stuff on Organizational culture as well as call centre in the forums, u can use search option

 

[vishal_1986]

Re: NEED HELP URGENTLY

link to all stuff abt oraganisational culture...

http://www.managementparadise.com/forums/t1404-organizational-culture.html

project on call centre
http://www.managementparadise.com/forums/showthread.php?t=1401&highlight=Call+Centre

http://www.managementparadise.com/forums/showthread.php?t=637&highlight=Call+Centre

 

[vishal_1986]

Re: NEED HELP URGENTLY

http://www.icmr.icfai.org/casestudies/catalogue/Human Resource and Organization Behavior/HROB005.htm


chck attachment...very informational

 

[jammy50194]

Thx Dear very nice project
very halpfull

 

[krish.bass]

Thanks for ur documents..... It is somewhat informative