Open communication the opening trend for 2011

Open communication the opening trend for 2011

Open Communication can be a term used to describe that anyone, on equal conditions with a transparent relation between cost and pricing, can get access to and share communication resources on one level to provide value added services on another level in layered communication system architecture.

Executives think communicating is extremely important to the success of their business, but they do not do it. Perhaps many CEOs and other top officials prefer the company of their peers to those who do not share their perspectives. Regardless of the reason, it is extremely rare to find CEOs or other top officials who actively seek out a down-in-the-trenches perspective. Open Communication is dedicated to bringing Nonviolent Communications and empathy skills to Maine and the surrounding region.

When employees feel that they cannot approach their manager with a question, concern, or simply to challenge something they don't agree with, the following are likely to happen: more long-term conflicts will take place, innovation will be stifled, reactive attitudes will form instead of proactive ones, and there will be a lack of trust within relationships.

Looking at the initiative taken by Google for open communication seems to be most motivational. Google's mission is to make the world's information universally accessible and useful. Google Talk, which enables users to instantly communicate with friends, family, and colleagues via voice calls and instant messaging, reflects our belief that communications should be accessible and useful as well. We're committed to open communications standards, and want to offer Google Talk users and users of other service providers alike the flexibility to choose which clients, service providers, and platforms they use for their communication needs.

Possessing an open communication climate will not only help you getting the things that you have desired to, and will develop mutual relations so that communication among the employees of the organization becomes clear without any ill feeling and there lies no hierarchy; even if there are any problems to be addressed employees feel free to communicate them to the management for solution.

When asked for new ideas thy come with the same with the similar enthusiasm as if they would show for their own concern, thus making brainstorming a success, enhancing the overall the productivity and indirectly the culture of the company; the company gets a new image in the market; thus leading the trend setting themselves as benchmark for others and continuing the same throughout the year without letting the quality getting effected.

 

[Dhruv Bindhani]

This article, written with a focus on trends for 2011, champions open communication as a cornerstone of successful and innovative organizations. It highlights the disconnect between leadership's perceived importance of communication and their actual practice, outlining the detrimental effects of closed communication and showcasing the benefits of an open climate through the example of Google.

Defining Open Communication and Addressing the Leadership Gap​

The article begins by attempting a technical definition of open communication, framing it as "anyone, on equal conditions with a transparent relation between cost and pricing, can get access to and share communication resources on one level to provide value added services on another level in layered communication system architecture." While this initial definition is somewhat dense, the subsequent discussion quickly shifts to the more practical and organizational aspects of the concept.

A central critique raised is the disconnect between executives' belief that "communicating is extremely important to the success of their business" and their failure to "do it." The author speculates on reasons, such as a preference for "company of their peers," and notes the rarity of top officials seeking a "down-in-the-trenches perspective." This highlights a significant leadership gap, where the theoretical appreciation of communication doesn't translate into active, inclusive practice. The mention of "Nonviolent Communications and empathy skills" hints at the deeper behavioral shifts required for true open communication.

The Detrimental Effects of Closed Communication​

The article clearly enumerates the negative consequences when employees feel unable to approach their managers with questions, concerns, or disagreements:

• "more long-term conflicts will take place"
• "innovation will be stifled"
• "reactive attitudes will form instead of proactive ones"
• "a lack of trust within relationships"

This concise list effectively illustrates how a closed communication climate creates a ripple effect of dysfunction, directly impacting conflict resolution, creativity, proactivity, and overall organizational cohesion.

Google as a Benchmark for Open Communication​

The article presents Google's initiative for open communication as a "most motivational" example. It links Google's mission of making information "universally accessible and useful" to its belief that "communications should be accessible and useful as well." The specific example of Google Talk and its commitment to "open communications standards" serves as a tangible illustration of a company embedding open communication into its product and philosophy, offering users the "flexibility to choose which clients, service providers, and platforms they use." This showcases how a commitment to openness can be manifested beyond internal rhetoric.

The Benefits of an Open Communication Climate​

The article summarizes the broad benefits of "possessing an open communication climate":

• Helping achieve desired outcomes
• Developing "mutual relations" and clear communication "without any ill feeling" or "hierarchy"
• Encouraging employees to "feel free to communicate... problems to the management for solution"
• Fostering enthusiasm for new ideas, making "brainstorming a success"
• "enhancing the overall the productivity and indirectly the culture of the company"
• Improving the company's "new image in the market" and "trend setting themselves as benchmark for others"

These points collectively paint a picture of an empowered, productive, and innovative workforce operating within a positive and trusted organizational culture, ultimately leading to market leadership.

In conclusion, this article serves as a strong endorsement for open communication, particularly within organizations. It effectively contrasts the perils of closed systems with the manifold benefits of transparency, trust, and inclusivity, using Google as an inspirational model for embedding these principles into both internal operations and external offerings. While published in 2011, its core arguments remain highly relevant in today's business environment.