Need help on some CRM topics....

[pankaj.singla]

Hey Guys....

I need some notes on the below given topics of CRM. If anyone have please help me out...

Integrated data, major types of data analysis, click stream analysis, personalization & collaborative filtering, defining CRM readiness maintaining a customer focus, define CRM functionality, defining technical requirements, development approaches towards purchasing CRM s/w.

Regards:

Pankaj Singla.

 

[rosemarry2]

Hey Guys....

I need some notes on the below given topics of CRM. If anyone have please help me out...

Integrated data, major types of data analysis, click stream analysis, personalization & collaborative filtering, defining CRM readiness maintaining a customer focus, define CRM functionality, defining technical requirements, development approaches towards purchasing CRM s/w.

Regards:

Pankaj Singla.

Hey Pankaj,

Here I am sharing Basic Concepts in Research and Data Analysis, so please download and check it.