bonddonraj
Par 100 posts (V.I.P)
Re: WORST CASE SOME ONE!!!
MODERN MANAGEMENTThe ideas of classical theorists, neoclassical writers, behavioral scientists, and management scientists have many applications in the management of today’s organizations. However, modern management theory highlights the complexity of modern organizations and integrates ideas from the other management theories. Likewise, since individuals are complex and people’s motives, needs, aspirations, and potentials vary, there can be few static or universal managerial principles. It is this distinction (few static or universal principles) that characterizes modern managerial theories, which leads to the application of a complex view of employees and organizations.
Complex View
The premises of the complex view (Figure 2-5) emphasize the need for a variety of managerial strategies for dealing with people and organizations.19 This view is built on the belief that people differ too much for any one approach to be all-encompassing. Companies such as NCR, Levi Strauss, and General Motors recognize differing values and attitudes between older and younger workers, differing motives between some men and women, and the need to provide a work environment flexible enough to accommodate these various needs. Two modern management theories are the result of managerial application of the complex view: systems theory and contingency theory.
1. People are both complex and variable. They have many motives that can be hierarchically arranged, but the arrangement is changeable.
2. People can learn new motives through experience. Hence the employee and the organization are related by complex interactions between the employee’s initial; motives and organizational experiences.
3. Employee motives may be different in different organizations or in different parts of the same organization.
4. Managers can employ many different strategies depending on their own skills, needs, and motives and on the nature of organizational factors. There is, no single managerial strategy that works for all people at all times.
5. Because organizations’ are complex, analytical tools may be useful when applying managerial strategies.
FIGURE 2-5. The Complex Employee View
Back to Table of Contents
Systems Theory
A system is an entity made up of two or more interdependent parts that interact to form a functioning organism. Regardless of the type of system, whether the human body or a social system such as a business firm, there are four components. As Figure 2-6 indicates, they are inputs, transformation processor, outputs, and feedback. Examples of each of the components are identified for a bank in that figure.
FIGURE 2-6. Simple Bank System and its Components
Source: Robert L. Mathis and John H. Jackson, Personnel: Human Resource Management (St. Paul: West Publishing Co., 1985): 27.
Open System From a manager’s perspective, two parts of systems theory should be emphasized. The first is that an organization is an open system that interacts regularly with external forces such as government agencies, customers, and suppliers. These external forces, such as government regulations on equal employment and safety/health issues, impact organizational practices. Other external forces also are shown in Figure 2-6. Conversely, an organization has an impact on its environment. When the organization changes the prices of its products, competitors and customers are affected. It is this interaction between the organization and its environment that makes it necessary to view the organization as an open system.
Interdependency A second part of systems theory is the impact of changes within an organization. According to systems theory, changes in one part of the organization affect all other parts of the organization. If pay for the production employees at Levi Strauss is increased, employees in other operations (for example, salespeople, clerks, receptionists) will become aware of it and may also request pay changes. This interdependence complicates a manager’s job because a wide range of possible results of actions must be considered.
MODERN MANAGEMENTThe ideas of classical theorists, neoclassical writers, behavioral scientists, and management scientists have many applications in the management of today’s organizations. However, modern management theory highlights the complexity of modern organizations and integrates ideas from the other management theories. Likewise, since individuals are complex and people’s motives, needs, aspirations, and potentials vary, there can be few static or universal managerial principles. It is this distinction (few static or universal principles) that characterizes modern managerial theories, which leads to the application of a complex view of employees and organizations.
Complex View
The premises of the complex view (Figure 2-5) emphasize the need for a variety of managerial strategies for dealing with people and organizations.19 This view is built on the belief that people differ too much for any one approach to be all-encompassing. Companies such as NCR, Levi Strauss, and General Motors recognize differing values and attitudes between older and younger workers, differing motives between some men and women, and the need to provide a work environment flexible enough to accommodate these various needs. Two modern management theories are the result of managerial application of the complex view: systems theory and contingency theory.
1. People are both complex and variable. They have many motives that can be hierarchically arranged, but the arrangement is changeable.
2. People can learn new motives through experience. Hence the employee and the organization are related by complex interactions between the employee’s initial; motives and organizational experiences.
3. Employee motives may be different in different organizations or in different parts of the same organization.
4. Managers can employ many different strategies depending on their own skills, needs, and motives and on the nature of organizational factors. There is, no single managerial strategy that works for all people at all times.
5. Because organizations’ are complex, analytical tools may be useful when applying managerial strategies.
FIGURE 2-5. The Complex Employee View
Back to Table of Contents
Systems Theory
A system is an entity made up of two or more interdependent parts that interact to form a functioning organism. Regardless of the type of system, whether the human body or a social system such as a business firm, there are four components. As Figure 2-6 indicates, they are inputs, transformation processor, outputs, and feedback. Examples of each of the components are identified for a bank in that figure.
FIGURE 2-6. Simple Bank System and its Components
Source: Robert L. Mathis and John H. Jackson, Personnel: Human Resource Management (St. Paul: West Publishing Co., 1985): 27.
Open System From a manager’s perspective, two parts of systems theory should be emphasized. The first is that an organization is an open system that interacts regularly with external forces such as government agencies, customers, and suppliers. These external forces, such as government regulations on equal employment and safety/health issues, impact organizational practices. Other external forces also are shown in Figure 2-6. Conversely, an organization has an impact on its environment. When the organization changes the prices of its products, competitors and customers are affected. It is this interaction between the organization and its environment that makes it necessary to view the organization as an open system.
Interdependency A second part of systems theory is the impact of changes within an organization. According to systems theory, changes in one part of the organization affect all other parts of the organization. If pay for the production employees at Levi Strauss is increased, employees in other operations (for example, salespeople, clerks, receptionists) will become aware of it and may also request pay changes. This interdependence complicates a manager’s job because a wide range of possible results of actions must be considered.