Description
The PPT highlights about Management Information System taking the view of Recruiting side of the business.
MANAGEMENT INFORMATION SYSTEM
RECRUITMENT BUSINESS
PGDM BATCH-II
CASE STUDY: EMMAY HR
• Established in 1996 • Offices Locations: Mumbai, Banglore, Pune, Delhi, Hyderabad • Employee strength exceeds 170 • Acquired RANDSTAD holding in Nov 2005 • Public Limited Company since 2005
EMMAY HR RECRUITMENT PROCESS
EMMAY HR: CEO’S REPORT
No Deviation
EMMAY HR: DATA FLOW DIAGRAM
• (PICTURE) Diagram on Recruitment Agency Data Flow
Client
Checks Shortlist
Recruitme nt Team
Screen Profiles
CV database
Shortlist Checks
Client Service
Cold Calling Walk-in Interview Job Portal Network
Telephoni c Assessme nt
Rejected Candidate
Reject
Personal Interview
Interview/Negotiate
Selected/Hired Candidate
Accepted
Short-listed Candidate
CASE STUDY: INNOVE SOURCE
• A company committed to the advancement of HR solutions to growing companies • Investments concentrated in the Telecom, Wireless, Infrastructure and Outsourcing spaces, and is fast diversifying into other areas.
INNOVE SOURCE: CEO’S REPORT
Target Not Met
Target Met
INNOVE SOURCE: DATA FLOW DIAGRAM
OBJECT EVENT ANAYSIS
Object Event Centre head Marketing Manager Database Manager Team Leaders Sales Team Training and Development team Client Requisition form Resumes Documents Bill Books Candidate datebase Client database Devising a Sales Promotion Plan Candidate follow-up plan Conceptual Client follow-up plans Designing process flow Budgeting Computers Telephones Physical Stationery Office Space NOC Servers
• (table)
Human
Use Case for Client Registration
Use Case Version Date Author Reference Precondition Normal Flow: 1 2 3 4 5 6 7 8 9 10 11 Exceptions/Alternate Paths 1 Portal displays Menu Bar and Information about Innovsource Client points to candidate requisition option Portal displays the New Requisition form option User selects the option by clicking on the words Requisition form is displayed on a new window. User fills the requisition form Once the form is filled user clicks the SUBMIT tab The portal displays "Please Wait" The portal requests the user to confirm the user details The user clicks on Confirm tab Portal saves the form and displays a confirmation number for future reference Client Requisition Process 1.0 4th October 2007 Menaka Alai Use Case for Client Registration User has registered with Innovsource and has access to its portal
2
Client clicks the cancel tab at the confirmation page Portal goes back to the Requisition form to enable the user to change the details Client enters the correct details and reenters the submit tab Client clicks the confirm tab and is provided with a confirmation number Client changes his mind and does not fill or submit the form
Use Case for Visiting Innov Source Portal
Use Case Version Date Author Reference Precondition Normal Flow: 1 Innove Source home page appears on user's internet browser 2 Portal displays login/register with us on top right hand corner of home page 3 User selects register with us option 4 A new window displays the registration form 5 User fills up all details and submits the form 6 portal displays terms of agreement and choice to agree or disagree 7 user agrees to the licensed terms of agreement and submits the final form 8 Portal welcomes the newly registered user and displays his account page with his user name and password displayed for confirmation For client registration 1.0 4th October 2007 Menaka Alai Use Case for visiting Innov source portal User is a client of Innov Source and wants to register on the company's portal
9 User accesses the website for details about the process followed by Innov Source
Exceptions/Alternate Paths 1 User fills disallowed characters in password slot Portal requests the user to enter a correctly modified password User enters allowed characters 2 User disagrees with terms of Innove Source and aborts process
Use Case for Surfing the Internet
Use Case For Candidate checking availability of openings
Version Date Author
1.0 4th October 2007 Menaka Alai
Reference Precondition
Use Case for Surfing the Internet User has access to Internet and is browsing www.innovsource.com and has logged in
Normal Flow: 1 Portal displays Menu Screen 2 Candidate Points towards the My Account tab on the portal 3 Portal displays the candidate's account page 4 Candidate selects the openings available tab 5 Portal lists sectorwise companies available for the candidate 6 Candidate clicks on company of his choice 7 A new window displays the respective company's home page 8 Candidate navigates for some time on his account page 9 Candidate logs out
Exceptions/Alternate Paths 1 Candidate enters incorrect login id or password Portal asks him to enter correct id or password or both 2 Candidate does not access his account page
USER INTERFACE FOR CANDIDATE UPLOADING C.V.
Step # 1 : Candidate logs onto EmmayHR’s Home Page – www.emmayhr.com
USER INTERFACE FOR CANDIDATE UPLOADING C.V.
Step # 2 : Candidate places the cursor on “for candidate”
USER INTERFACE FOR CANDIDATE UPLOADING C.V.
Step # 2 : Candidate selects “Deposit your CV” from the dropdown menu
USER INTERFACE FOR CANDIDATE UPLOADING C.V.
Step # 3 : The page displays the C.V. Upload form
USER INTERFACE FOR CANDIDATE UPLOADING CV.
Step # 4 : Candidate enters the details, selects the C.V. file & clicks on the “Submit” tab
USER INTERFACE FOR CANDIDATE UPLOADING CV.
Step # 5 : A “Thank You” message appears on submission of the form & the uploaded C.V.
USER INTERFACE FOR CANDIDATE
DEPOSITE YOUR CV All fields are required
First name Last name Mobile no. Email id Age Qualification Area of expertise Total work experience Vertical applied for Upload cv .
RS FE
RS BPO
Browse…
RS IT
ES
SUBMIT
RESET
CLIENT REQUISITION
USER INTERFACE FOR CLIENT
Name Name of company Company Details Core business Company Website Nature of requirement Landline No. Mobile No. Email id Best time to contact Any additional information .
SUBMIT RESET
EMMAY HR
ECISION TABLE
RULES DECISIONS 1. Check for C.V.’s a. If suitable candidate’s C.V.’s available in Database then send the cv screening b. If cv not available in database, then acquire cvs from other sources, then proceed to screening. a. b. c. If documents are verified to be true/correct, then proceed to shortlisting thru telephonic interview If documents are incomplete, then revert back to candidate (for more documents) If documents are false, then reject candidate
2. Check for validity of candidate’s document
3. Payment Module
a.
b.
If selected candidate completes 3 months in client’s company, full payment is received. If selected candidate quits before 3 months, client makes only 3/4th of the decided payment.
4. Commission Module
a. b.
If more than 10 candidates are hired by the client, the commission rate is reduced by 20% If client hires less than 10 candidates charge full commision. After telephonic interiew and confirmation of candidate’s interest, conduct personal interview. If candidate is found to be unsuitable during telephone interview or candidate is not interested then, reject candidate.
5. Final selection procedure
a. b.
doc_983902888.ppt
The PPT highlights about Management Information System taking the view of Recruiting side of the business.
MANAGEMENT INFORMATION SYSTEM
RECRUITMENT BUSINESS
PGDM BATCH-II
CASE STUDY: EMMAY HR
• Established in 1996 • Offices Locations: Mumbai, Banglore, Pune, Delhi, Hyderabad • Employee strength exceeds 170 • Acquired RANDSTAD holding in Nov 2005 • Public Limited Company since 2005
EMMAY HR RECRUITMENT PROCESS
EMMAY HR: CEO’S REPORT
No Deviation
EMMAY HR: DATA FLOW DIAGRAM
• (PICTURE) Diagram on Recruitment Agency Data Flow
Client
Checks Shortlist
Recruitme nt Team
Screen Profiles
CV database
Shortlist Checks
Client Service
Cold Calling Walk-in Interview Job Portal Network
Telephoni c Assessme nt
Rejected Candidate
Reject
Personal Interview
Interview/Negotiate
Selected/Hired Candidate
Accepted
Short-listed Candidate
CASE STUDY: INNOVE SOURCE
• A company committed to the advancement of HR solutions to growing companies • Investments concentrated in the Telecom, Wireless, Infrastructure and Outsourcing spaces, and is fast diversifying into other areas.
INNOVE SOURCE: CEO’S REPORT
Target Not Met
Target Met
INNOVE SOURCE: DATA FLOW DIAGRAM
OBJECT EVENT ANAYSIS
Object Event Centre head Marketing Manager Database Manager Team Leaders Sales Team Training and Development team Client Requisition form Resumes Documents Bill Books Candidate datebase Client database Devising a Sales Promotion Plan Candidate follow-up plan Conceptual Client follow-up plans Designing process flow Budgeting Computers Telephones Physical Stationery Office Space NOC Servers
• (table)
Human
Use Case for Client Registration
Use Case Version Date Author Reference Precondition Normal Flow: 1 2 3 4 5 6 7 8 9 10 11 Exceptions/Alternate Paths 1 Portal displays Menu Bar and Information about Innovsource Client points to candidate requisition option Portal displays the New Requisition form option User selects the option by clicking on the words Requisition form is displayed on a new window. User fills the requisition form Once the form is filled user clicks the SUBMIT tab The portal displays "Please Wait" The portal requests the user to confirm the user details The user clicks on Confirm tab Portal saves the form and displays a confirmation number for future reference Client Requisition Process 1.0 4th October 2007 Menaka Alai Use Case for Client Registration User has registered with Innovsource and has access to its portal
2
Client clicks the cancel tab at the confirmation page Portal goes back to the Requisition form to enable the user to change the details Client enters the correct details and reenters the submit tab Client clicks the confirm tab and is provided with a confirmation number Client changes his mind and does not fill or submit the form
Use Case for Visiting Innov Source Portal
Use Case Version Date Author Reference Precondition Normal Flow: 1 Innove Source home page appears on user's internet browser 2 Portal displays login/register with us on top right hand corner of home page 3 User selects register with us option 4 A new window displays the registration form 5 User fills up all details and submits the form 6 portal displays terms of agreement and choice to agree or disagree 7 user agrees to the licensed terms of agreement and submits the final form 8 Portal welcomes the newly registered user and displays his account page with his user name and password displayed for confirmation For client registration 1.0 4th October 2007 Menaka Alai Use Case for visiting Innov source portal User is a client of Innov Source and wants to register on the company's portal
9 User accesses the website for details about the process followed by Innov Source
Exceptions/Alternate Paths 1 User fills disallowed characters in password slot Portal requests the user to enter a correctly modified password User enters allowed characters 2 User disagrees with terms of Innove Source and aborts process
Use Case for Surfing the Internet
Use Case For Candidate checking availability of openings
Version Date Author
1.0 4th October 2007 Menaka Alai
Reference Precondition
Use Case for Surfing the Internet User has access to Internet and is browsing www.innovsource.com and has logged in
Normal Flow: 1 Portal displays Menu Screen 2 Candidate Points towards the My Account tab on the portal 3 Portal displays the candidate's account page 4 Candidate selects the openings available tab 5 Portal lists sectorwise companies available for the candidate 6 Candidate clicks on company of his choice 7 A new window displays the respective company's home page 8 Candidate navigates for some time on his account page 9 Candidate logs out
Exceptions/Alternate Paths 1 Candidate enters incorrect login id or password Portal asks him to enter correct id or password or both 2 Candidate does not access his account page
USER INTERFACE FOR CANDIDATE UPLOADING C.V.
Step # 1 : Candidate logs onto EmmayHR’s Home Page – www.emmayhr.com
USER INTERFACE FOR CANDIDATE UPLOADING C.V.
Step # 2 : Candidate places the cursor on “for candidate”
USER INTERFACE FOR CANDIDATE UPLOADING C.V.
Step # 2 : Candidate selects “Deposit your CV” from the dropdown menu
USER INTERFACE FOR CANDIDATE UPLOADING C.V.
Step # 3 : The page displays the C.V. Upload form
USER INTERFACE FOR CANDIDATE UPLOADING CV.
Step # 4 : Candidate enters the details, selects the C.V. file & clicks on the “Submit” tab
USER INTERFACE FOR CANDIDATE UPLOADING CV.
Step # 5 : A “Thank You” message appears on submission of the form & the uploaded C.V.
USER INTERFACE FOR CANDIDATE
DEPOSITE YOUR CV All fields are required
First name Last name Mobile no. Email id Age Qualification Area of expertise Total work experience Vertical applied for Upload cv .
RS FE
RS BPO
Browse…
RS IT
ES
SUBMIT
RESET
CLIENT REQUISITION
USER INTERFACE FOR CLIENT
Name Name of company Company Details Core business Company Website Nature of requirement Landline No. Mobile No. Email id Best time to contact Any additional information .
SUBMIT RESET
EMMAY HR
ECISION TABLERULES DECISIONS 1. Check for C.V.’s a. If suitable candidate’s C.V.’s available in Database then send the cv screening b. If cv not available in database, then acquire cvs from other sources, then proceed to screening. a. b. c. If documents are verified to be true/correct, then proceed to shortlisting thru telephonic interview If documents are incomplete, then revert back to candidate (for more documents) If documents are false, then reject candidate
2. Check for validity of candidate’s document
3. Payment Module
a.
b.
If selected candidate completes 3 months in client’s company, full payment is received. If selected candidate quits before 3 months, client makes only 3/4th of the decided payment.
4. Commission Module
a. b.
If more than 10 candidates are hired by the client, the commission rate is reduced by 20% If client hires less than 10 candidates charge full commision. After telephonic interiew and confirmation of candidate’s interest, conduct personal interview. If candidate is found to be unsuitable during telephone interview or candidate is not interested then, reject candidate.
5. Final selection procedure
a. b.
doc_983902888.ppt