Metro Cash & Carry – Competitive Advantage

Description
the competitive advantage of Metro Cash and Carry by strategically organizing the suppliers.

Metro Cash and Carry India – Competitive Advantages through Strategic Sourcing

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Status Of Supply Chain in India

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The Indian wholesale / retail system is fragmented and lengthy. The distribution system, which worked well at lower growth rates in a “Shortage Economy”, now needs to be mordernised in terms of ? Structure ? Infrastructure The supply chain is „uni-dimensional? with one-size-fits-all backend. Modern supply chain structures and systems imperative for rapid economic growth. Current supply chain creates wastages and adds costs. Small and medium enterprises have difficulty in getting – Sensibly priced inputs – Distribution and marketing muscle

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Introduction to Metro Cash & Carry



Targeted at and open only to business customers.



Three supply chain success stories :
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Shoes Fruit juice Pork

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3 Success Story #1

Success Story #1 – Shoes
• Market study revealed a definite need amongst small businesses

for decent looking shoes at affordable prices - uniforms.
• Studied the characteristics that would need to be fulfilled.



METRO worked with an unbranded
shoe manufacturer in Agra. – Helped design appropriate basic footwear – Sells at a never before price of Rs. 199/-



Helped to make his supply chain more efficient.

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3 Success Story #1

Success Story #1 – Shoes …
• • • The shoe manufacturer was a small scale industrialist. Turnover of previous year (pre-METRO) Rs 4.5 Crores (USD 1 million). Turnover after dealing with METRO Rs 6 Cr (USD 1.3 m), an increase of 33% with

Rs 1.1 Cr (USD 0.25 m) coming from just
METRO – and the relationship is barely 10 months old. • • Costs of production reduced by 5%. Profitability increased from 8% to over 12%.

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3 Success Story #1

Success Story #1 Shoes… IMPACT
• • A direct marketing link between SME and specific needs of a section of business customers. An ability for SME to organise their production and supply chain better as most of the uncertainty and many costs

taken out of their system.
• • Improved distribution amongst shoe retailers. Getting better educated in a management sense enabling:
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Management systems to become better. Setting up sample production centre. Improving the Packaging tremendously. Develop the ability to deal with some customers who were not approachable in the past.

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4 Success Story #2

Success Story #2 – Fruit Juice
• • This Bangalore based SSI manufacturer produced bottled fruit juices, with some bulk sales. His price was at a 28% discount over established players ….. and yet – He did not have the distribution channel or the marketing muscle to make an impact in the market place. • Given the profile of METRO?s customers like B&C class Retailers, we saw an opportunity to promote a “budget”priced juice brand. METRO worked with him to upgrade his Quality and Packaging (Tetrapak). ? Result – Good quality juices being sold at affordable prices
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4 Success Story #2

Success Story #2 – Fruit Juice IMPACT
• Turn over before Metro Rs 6 Lacs per month, went up to Rs 11 Lacs per month – a whopping 83% increase. • Kept prices at same low levels even after making sizeable investments in Tetrapak. • Diversified into non-traditional juices.

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4 Success Story #2

Success Story #2 – Fruit Juice IMPACT

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METRO provided a crucial distribution outlet.
SME Manufacturer able to survive and prosper. Affordable prices, encourage consumption of healthy beverage. B & C category retailers have increased sales.

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5 Success Story #3

Success Story # 3 – A Renowned 5 Star Hotel
Background • Were importing pork from Australia
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Expensive High stock because of lead time for import Uncertainty of supplies

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5 Success Story #3

Success Story # 3 – A Renowned 5 Star Hotel …
METRO’s intervention
• • Studied current practices of the pork industry. Identified areas for improvement and worked with selected piggeries. • • • • • • • • Breed Feed Hygiene / Veterinary care Slaughter Preservation Transport Storage

Worked with the hotel to get local product acceptance.
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5 Success Story #3

Success Story # 3 – A Renowned 5 Star Hotel …
Current status • The hotel approved METRO?s pork products for its Bangalore outfit. • After satisfying itself, discontinued Australian imports and switched to METRO?s pork for all India requirements.



Based on ongoing dialogue and study,
customer has made changes to the logistics.

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5 Success Story #3

Success Story # 3 – A Renowned 5 Star Hotel …
IMPACT • International standards of hygiene and food safety introduced and disseminated. • Lower costs for Customers. • Larger market for small farmers. • Import substitution – possible export opportunity.

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Organised Supply Chain Player

Organised Supply Chain Player Initial Impact
• Direct linkages between customer and producer – both food and non food.

• Enhanced distribution reach, especially for SMEs and Farmers.
• SMEs benefit from reduction in supply chain costs (both inputs and distribution). • SMEs benefit from access to technology and systems. • Improvement in general level of quality (food and non-food), hygiene

and food safety.
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Organised Supply Chain Player

Organised Supply Chain Player Possible Further Impacts
• Major improvements in agricultural supply chain possible – Metro?s

international experience
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Reduction in wastage : Better realisation for farmers : Lower consumer Prices De-layering of chain will reduce costs – Margins – Transaction Costs – Transportation

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