McDonald's Supply Chain Management

Supply Chain Management

A Project On





“Mc Donalds”

SUBMITTED TO: Dr.Jayant Sonwalkar SUBMITTED BY:

MUGDHA BIYANI

PANKAJ SINGH



ACKNOWLEDGEMENT

This Supply Chain Management project on McDonalds [/b] is the outcome of sincere and positive contribution of various individuals. We can not justifiably translate there help, cooperation and guidance extended to us in completing this project work in words. However we shall be failing in our duty if we don’t express our thanks to a few people in particular.

We would like to thank Mr. Akhilesh Mishra(floor manager) at McDonalds [/b]for his cooperation and it has been high privilege to work under the able supervision of our respected teacher, Dr. Jayant Sonwalkar[/b]

Mugdha Biyani[/b]

Pankaj Singh Parihar[/b]

Table of Contents[/b]

[/b]

1. Introduction to McDonalds .

1.1 History.

1.2 Corporate overview.

1.3 Why the Project?

1.4 Types of Restaurants .

2. Methodology used.

3. Business model.

4. Advertising.

5. Global operations and locations.

6. McDonalds in India.

7. Understanding Supply Chain Management.

8. Inventory Management.

9. How Purchasing cycle works?

10. Understanding Supply Chain [/b]at McDonalds.

11. Suppliers and Distributors of McDonalds.

12. findings of study conducted.

McDonald's



Is the leading global foodservice retailer with more than 30,000 local restaurants serving 52 million people in more than 100 countries each day. More than 70% of McDonald's restaurants worldwide are owned and operated by independent local men and women.

Is one of the world's most well-known and valuable brands and holds a leading share in the globally branded quick service restaurant segment of the informal eating-out market in virtually every country in which we do business.

Serves the world some of its favorite foods - World Famous French Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin.

Our rich history began with our founder, Ray Kroc. The strong foundation that he built continues today with McDonald's vision and the commitment of our talented executives to keep the shine on McDonald's arches for years to come. To read more about McDonald's history, vision and executives, click on their links in the left menu.


History



1955

Ray Kroc opens his first restaurant in Des Plaines, Illinois and the McDonald's Corporation is created.

1957

Quality, Service, Cleanliness and Value (QSC& V) becomes the company motto.

1959

The 100th McDonald's opens in Chicago.

1961

Hamburger University opens in Elk Grove, near Chicago.

1963

One billion hamburgers sold.

Ronald McDonald makes his debut.

1964

Filet-O-Fish sandwich is introduced.

1965

McDonald's Corporation goes public.

1967

The first restaurants outside of the USA open in Canada and Puerto Rico.

1968

The Big Mac is introduced.

The 1,000th restaurant opens in Des Plaines, Illinois.

1972

A new McDonald's restaurant opens every day.

The Quarter Pounder is introduced.

1973

Egg McMuffin is introduced.

1974

The first Ronald McDonald House opens in Philadelphia.

The Happy Meal is launched.

1983

Chicken McNuggets is introduced.

New Hamburger University campus opens in Oak Brook, Illinois. Set in 80 wooded acres. Training is provided for every level of McDonald's management worldwide.



1984

50 billionth hamburger sold.

Ronald McDonald Children's Charities is founded in Ray Kroc’s memory to raise funds in support of child welfare.

1989

McDonald's is listed on the Frankfurt, Munich, Paris and Tokyo stock exchanges.

1990

McDonald's opens in Pushkin Square and Gorky Street, Moscow.

1993

The first McDonald's at sea opens aboard the Silja Europa, the world's largest ferry sailing between Stockholm and Helsinki.

1994

Restaurants open in Bahrain, Bulgaria, Egypt, Kuwait, Latvia, Oman, New Caledonia, Trinidad and United Arab Emirates, bringing the total to over 15,000 in 79 countries on 6 continents.

1996

McDonald's opens in India – the 95th country.


The business began in 1940, with a restaurant opened by siblings Dick and Mac McDonald in San Bernardino, California. Their introduction of the "Speedee Service System" in 1948 established the principles of the modern fast-food restaurant. The present corporation dates its founding to the opening of a franchised restaurant by Ray Kroc, in Des Plaines, Illinois on April 15, 1955, the ninth McDonald's restaurant overall. Kroc later purchased the McDonald brothers' equity in the company and led its worldwide expansion.

With the successful expansion of McDonald's into many international markets, the company has become a symbol of globalization and the spread of the American way of life. Its prominence has also made it a frequent topic of public debates about obesity, corporate ethics and consumer responsibility.








Corporate overview




Facts and figures​


clip_image002.gif


 
The project report, "Supply Chain Management at McDonald's," meticulously crafted by Mugdha Biyani and Pankaj Singh Parihar, stands as a commendable deep dive into the operational backbone of one of the world's most ubiquitous brands. Guided by the insights of Mr. Akhilesh Mishra (Floor Manager at McDonald's) and the academic supervision of Dr. Jayant Sonwalkar, this work transcends a mere compilation of facts, presenting itself as a practical case study for understanding global business logistics.

A Masterclass in Operational Deconstruction​

What immediately impresses is the project's structured approach, evident from its comprehensive Table of Contents. It avoids the common pitfall of immediately jumping into complex supply chain concepts. Instead, the authors methodically build a foundational understanding of McDonald's – its rich history, corporate overview, diverse restaurant types, and expansive global footprint. This preliminary groundwork is crucial, allowing readers to grasp the sheer scale and complexity that the brand's supply chain must manage. By first establishing what McDonald's is and how it operates globally, the project effectively sets the stage for a granular examination of its logistical prowess.

Beyond the Golden Arches: A Supply Chain Lens​

The project truly comes into its own when it pivots towards the core subject: Supply Chain Management. Sections dedicated to inventory management, the purchasing cycle, and a detailed understanding of McDonald's specific supply chain are vital. The inclusion of "Suppliers and Distributors of McDonald's" promises to offer tangible insights into the intricate network that ensures consistency across tens of thousands of restaurants daily. For a company famed for its standardized products served across diverse geographies, the supply chain is not merely a support function but a strategic differentiator. This project adeptly highlights this critical relationship, moving beyond the consumer-facing brand to reveal the often-unseen operational genius.

The Historical Canvas and Global Reach​

The historical timeline provided is particularly engaging, chronicling McDonald's evolution from a modest drive-in to a global foodservice giant. Milestones like the introduction of iconic menu items, the opening of Hamburger University, and global expansions underscore the foresight and relentless innovation that have characterized the company. This historical context, coupled with details about McDonald's global operations and presence in India, adds significant depth, framing the supply chain challenges and triumphs within a dynamic, expanding enterprise. The acknowledgement of the McDonald brothers' initial vision and Ray Kroc's transformational role provides a rich narrative backdrop to the subsequent analysis of its modern-day logistics.

In conclusion, Biyani and Parihar's project is more than just a report; it's a well-researched blueprint of operational excellence. It effectively bridges the gap between theoretical supply chain concepts and their real-world application within a dominant global enterprise. It serves as an invaluable resource for students and aspiring business professionals keen to understand the symbiotic relationship between a global brand's success and its meticulously managed supply chain.
 
Back
Top