Description
Running a successful business depends on the ability to gain insight into business data and extract and present information in a meaningful way. A companys employees need to be able to transform data into actionable insight no matter where they are located in the organization.
Microsoft Dynamics NAV 2015
Microsoft
Dynamics
NAV
Maximising value
through business insight
Business Intelligence White Paper
December 2014
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Charts and KPIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Ad-Hoc Query and Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CONTENTS
“Reports were tedious.
Earlier it would take days
for manual collation.
Now all this is available
at the click of a button.”
“We discovered that
Microsoft Dynamics NAV
provides options for optimal
analysis and reporting,
creates and consolidates
reports, and looks for trends
and relationships, which was
exactly what we needed,”
D. K. Raina
Finance Controller
The Federation of Indian
Chambers of Commerce and Industry
Microsoft Dynamics NAV – Business Intelligence White Paper
2
Microsoft Dynamics NAV – Business Intelligence White Paper
3
Introduction
Running a successful business depends on the ability
to gain insight into business data and extract and
present information in a meaningful way. A company’s
employees need to be able to transform data into
actionable insight no matter where they are located in
the organization.
This white paper discusses how the business intelli-
gence capabilities available with Microsoft Dynamics
®
ERP can help people make informed decision-as a
natural part of their everyday work experience.
Microsoft Dynamics provides business insight through
the tools users already have on their desktop. Flexible
and comprehensive reporting tools, simple business
intelligence capabilities and a Microsoft SQL platform
for data access provide the right ft for the needs of
small and mid-sized companies.
To highlight how Microsoft Dynamics NAV business
intelligence capabilities equip organizations to make
smart decisions, we organize these capabilities
around three core business needs:
Reporting. To keep business on track, it’s essential to
monitor current activity and compare it to historical
performance and plans. The user needs easy access to
specifc data related to their task or role, the ability to
perform repetitive business processes and have
formatted grouped data – all as part of the standard
application and setup.
Charts and KPI’s. Monitoring organization perfor-
mance and drilling into more detail when trends are
spotted provides more insight into how the business is
performing. The user needs access to simple, easily
identifable business drivers to see the organization at
a glance.
Ad-hoc Query and Analysis. Robust analysis capabili-
ties within an easy and familiar tool like Microsoft
Offce Excel enable the actionable insight required to
change the direction of a negative trend or take
advantage of a positive trend. To remain competitive,
companies must be able to compare plans to actuals,
analyze that information, make the necessary adjust-
ments, and then take action to move forward. In this
scenario, the user needs to address specifc business
questions and problems and perform data calculations.
Reporting
Business performance depends on the ability to track
activities that span from fnancial transactions and
performance reports to compliance records. Accurate
monitoring requires a wide range of integrated
capabilities. Microsoft Dynamics NAV delivers moni-
toring capabilities to provide organizations with the
comprehensive view of the information they need
through Microsoft SQL and native reporting options.
Document Reports and Standard Reports
With Microsoft Dynamics NAV, you can monitor the
state of the business in both generic and predefned
ways within the application.
Data Lists provides the end user with the ability to
make targeted data overviews through flterable lists
of business data. Each list can be customized to the
individual depending on roles and needs.
Microsoft Dynamics NAV – Business Intelligence White Paper
4
Document reports enable a precision layout of data
with emphasis on presentation of data as well as
distribution. Take advantage of the new Microsoft
Word layout option in Microsoft Dynamics NAV 2015
where users can quickly create well-designed invoices
and other customer and partner-facing documents
that draw information directly from Microsoft Dynam-
ics NAV, and email them with personalized messages.
Users can create or customize the report in Microsoft
Word, save it back into Microsoft Dynamics NAV and
decide which layout option is preferred.
Microsoft Dynamics NAV also provides a set of
predefned reports supporting all business processes
within your organization. This gives the user a
consistent overview of the business.
Figure 1: There are more than 300 standard reports
across the functional areas of Microsoft Dynamics NAV.
Microsoft Dynamics NAV – Business Intelligence White Paper
5
Microsoft SQL Server Reporting Services Reports
In addition to the traditional reporting available within
Microsoft Dynamics NAV, it is possible to integrate to
Microsoft SQL Server Reporting Services to support
needs for interactive, Web-based reports.
Direct access to Microsoft SQL Server enables effcient
and powerful reporting. Microsoft SQL Server
Reporting Services is a comprehensive, server-based
solution that enables the creation, management, and
delivery of both traditional, paper-oriented reports
and interactive, Web-based reports. Microsoft SQL
Server Reporting Services supports the full reporting
lifecycle, including report authoring, management,
delivery, and security.
Microsoft Dynamics NAV 2015 leverages Microsoft
SQL Server Reporting Services 2012 Report Builder
3.0. The Report Builder is a report authoring tool that
features a Microsoft Offce-like authoring environ-
ment. New features such as new sparkline, data bar,
and indicator data visualizations, the ability to save
report items as report parts, a wizard for creating
maps, aggregates of aggregates, and enhanced
support for expressions are all part of the tool for
creating and customizing reports.
> Gain visibility and insight into how your
business is performing
> Defne who on your team makes business
critical decisions on your behalf and help them
respond quickly and confdently.
> Look up specifc data related to their role like
budget versus actual spend
Management can:
> Always get the correct overview of the trial
balance
> Spot opportunities fast, identify potential
problems before they occur, and take quick
action.
Finance can:
> Get a quick overview of how many orders
are handled per day with access to details on
actual customers
> Identify your top customers and what drives
their proftability to help you focus on new
ways to increase your sales opportunities.
Sales can:
Figure 2: Gain greater insight with Microsoft Dynamics
NAV and SQL Reporting Services
Microsoft Dynamics NAV – Business Intelligence White Paper
6
Charts and KPIs
Monitor the status of the organization at a glance with
charts and KPIs. Charts and KPIs make it possible for
you and your employees to spot trends faster.
Charts and Graphs
Microsoft Dynamics NAV provides a large number of
built-in charts and graphs rendered in various forms
based on role preferences. The user is also provid-
ed with the ability to drill down into various levels of
detail. Charts are available in the Windows, Web cand
Tablet client for Microsoft Dynamics NAV 2015 on any
list place and can be customized to display the infor-
mation the customer is looking for.
Cues
Cues are special tiles that apply custom formatting to
any computed numerical value such as the number of
open sales invoices. They can also show an indicator
that changes color based on the data values that the
tile refects. This enables users to get visual insight of
the status of the data based on conditions for favor-
able and unfavorable thresholds.
Advanced Visualization
Microsoft Dynamics NAV also offers advanced visu-
alization capabilities to do visual explorations and
intuitive interactions.
Figure 3: Microsoft Dynamics NAV comes with a
wide variety of customized charts out of the box
> Explore data visually and gain insight into,
P&L performance
Management can:
> Identify items of interest, outliers and transfer
into Actionable Tasks like: What is my change
in expenses?
Finance can:
> Change data interactively and visualize
potential consequences for chosen actions
within the sales process:
How is my overall order status?
Sales can:
Microsoft Dynamics NAV – Business Intelligence White Paper
7
Ad-Hoc Query and
Analysis
Businesses need robust analytic tools to turn informa-
tion into forward-thinking insight, such as the insight
needed to change the direction of a negative trend or
take advantage of a positive trend. Microsoft Dynamics
NAV provides simple but powerful analysis and report-
ing tools that enable this kind of business intelligence.
Account schedules
Analyze data from the General Ledger, Sales and
Purchase, and Inventory. Compare data to budgets
across time, departments, projects, campaigns, and
other dimensions. The easily defned line and column
layout provides users with a comprehensive and tabu-
lar form of analysis. Results can be presented in print,
in a window from which users can easily navigate to
original entries and documents, and/or in Microsoft
Offce Excel for further processing.
Analysis views
Gain a comprehensive understanding of the business
and its activities with this multilevel and multidimen-
sional business insight capability. Create analysis views
for different purposes. For example, users can see an
analysis view relating to sales in a particular area for
a particular time period and for a particular group of
customers. The views can easily be sent to Microsoft
Offce Excel, where the automatic creation of relevant
PivotTable
®
views enables users to drag felds and use
additional measures, dimensions and criteria.
Power BI
Power BI for Offce 365, a self-service business
intelligence solution delivered through Excel and
Offce 365. Use OData and Queries in Microsoft
Dynamics NAV 2015 for easy integration into Micro-
soft Excel for leveraging the tools in the PowerBI suite
like PowerPivot, PowerView and PowerMaps.
Jet Reports Express
Through easier ad-hoc reporting, you can get the
answers you need to questions about your business
– from fnance and sales queries to key performance
metrics. Use the intuitive interface of Jet Reports
Express and simple formulas in Microsoft Offce Excel
to create high-impact reports. Take advantage of the
multiple report templates available out of the box
and present your fndings in a single, well-formatted
report.
Figure 4: PowerView views in Microsoft Excel
Microsoft Dynamics NAV – Business Intelligence White Paper
8
Table Builder.
Answer and analyze ad-hoc business queries quickly
and accurately in Microsoft Offce Excel with real time
data from Microsoft Dynamics NAV by using Table
Builder. Access and combine all the data you need
from your business system – including tables, felds,
fow felds and dimensions. Slice and dice data and
consolidate information and analysis across companies
or databases. With just one click, you can drill down
into any value in a report to see the underlying data.
General Ledger function.
Allows you to report from all areas of their general
ledger and do Financial reporting within a familiar and
fexible environment.
Report Player.
You can also use the Report Player to get fast access
to your reports in Microsoft Offce Excel as well as get
a quick overview of progress or latest’s update right
on your desktop. Go to the Windows 8 app store to
download the app.
Figure 6: Intuitive and simple analysis features in Jet
Reports Express
Figure 5: The Report Library provides easy overview of
your Microsoft Excel reports right from your desktop
> Track consolidated proft and loss by division
and company
Management can:
> Stay on top of accounts receivable KPIs in
terms of days outstanding, past collection
performance and more.
Finance can:
> Easily build product sheets that pull current
pricing and specifcations, and instantly update
and release important changes.
Sales can:
Microsoft Dynamics NAV – Business Intelligence White Paper
9
CONCLUSION
Understanding your business data is an important part
of running a successful business. Microsoft Dynamics NAV
helps enable better business insight for your entire company.
With Microsoft Dynamics NAV, you and your employees
can get the answers you need to your specifc business
questions – fast – through high-impact reports, charts and
simple analysis.
Microsoft Dynamics NAV offers a Business Insight platform
based entirely on the Microsoft stack through Microsoft
SQL Server, Microsoft Offce and Microsoft SharePoint as
a platform for collaboration and distribution. This enables
you and your employees to take full advantage of your
investments in your Microsoft applications, get more out of
the tools you have on your desktop and get your business
insight needs covered.
Learn More
Contact a Microsoft partner to fnd out how Microsoft
Dynamics NAV can help your business.
Or fnd out more about Microsoft Dynamics NAV, visit
www.microsoft.com/dynamics/nav.
NOTICE AND DISCLAIMER
This content is provided for information purposes only and is subject to change without notice. It is provided “as is” and is not warranted to be error-free. This information is not intended to
constitute tax, accounting, legal or other professional advice or to be used as a substitute for specifc advice from your channel partner or a licensed professional. You should not act (or refrain from
acting) based on information in this document without obtaining professional advice about your particular facts and circumstances. Microsoft does not make any representation, warranty (express,
implied or otherwise) or assurance about the performance or suitability of any localized and/or translated version of Microsoft Dynamics NAV used outside the country in which Microsoft makes
that software generally available, including implied warranties and conditions of merchantability or ftness for a particular purpose. Although Microsoft may refer to its channel partners as
“partners”, they are independent entities. There is no partnership, joint venture, agency or franchise relationship or fduciary duty between Microsoft and its channel partners. Channel partners are
solely responsible for any confgurations, customizations, localizations and/or translations they create or implement on behalf of customers, including any support or other service they provide to
customers for such solutions. Microsoft does not warrant or guarantee partner-created solutions and disclaims any and all liability arising out of any partner-created solution and/or service.
U.S. and Canada Toll Free (888) 477-7989
Worldwide (1) (701) 281-6500
www.microsoft.com/dynamics
“We needed a way to tie all
our information together
so that we could fully
comprehend what customers
were buying and then
purchase according to those
trends; understand our prices
and costs; and control our
margins,” Earnshaw explains.
“In a highly competitive
market that deals in high
volumes and sells products
with thin margins, establishing
such visibility and control is
absolutely critical for us.”
Jay Earnshaw,
General Operations Manager,
Dutch Farms
doc_469690987.pdf
Running a successful business depends on the ability to gain insight into business data and extract and present information in a meaningful way. A companys employees need to be able to transform data into actionable insight no matter where they are located in the organization.
Microsoft Dynamics NAV 2015
Microsoft
Dynamics
NAV
Maximising value
through business insight
Business Intelligence White Paper
December 2014
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Charts and KPIs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Ad-Hoc Query and Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
CONTENTS
“Reports were tedious.
Earlier it would take days
for manual collation.
Now all this is available
at the click of a button.”
“We discovered that
Microsoft Dynamics NAV
provides options for optimal
analysis and reporting,
creates and consolidates
reports, and looks for trends
and relationships, which was
exactly what we needed,”
D. K. Raina
Finance Controller
The Federation of Indian
Chambers of Commerce and Industry
Microsoft Dynamics NAV – Business Intelligence White Paper
2
Microsoft Dynamics NAV – Business Intelligence White Paper
3
Introduction
Running a successful business depends on the ability
to gain insight into business data and extract and
present information in a meaningful way. A company’s
employees need to be able to transform data into
actionable insight no matter where they are located in
the organization.
This white paper discusses how the business intelli-
gence capabilities available with Microsoft Dynamics
®
ERP can help people make informed decision-as a
natural part of their everyday work experience.
Microsoft Dynamics provides business insight through
the tools users already have on their desktop. Flexible
and comprehensive reporting tools, simple business
intelligence capabilities and a Microsoft SQL platform
for data access provide the right ft for the needs of
small and mid-sized companies.
To highlight how Microsoft Dynamics NAV business
intelligence capabilities equip organizations to make
smart decisions, we organize these capabilities
around three core business needs:
Reporting. To keep business on track, it’s essential to
monitor current activity and compare it to historical
performance and plans. The user needs easy access to
specifc data related to their task or role, the ability to
perform repetitive business processes and have
formatted grouped data – all as part of the standard
application and setup.
Charts and KPI’s. Monitoring organization perfor-
mance and drilling into more detail when trends are
spotted provides more insight into how the business is
performing. The user needs access to simple, easily
identifable business drivers to see the organization at
a glance.
Ad-hoc Query and Analysis. Robust analysis capabili-
ties within an easy and familiar tool like Microsoft
Offce Excel enable the actionable insight required to
change the direction of a negative trend or take
advantage of a positive trend. To remain competitive,
companies must be able to compare plans to actuals,
analyze that information, make the necessary adjust-
ments, and then take action to move forward. In this
scenario, the user needs to address specifc business
questions and problems and perform data calculations.
Reporting
Business performance depends on the ability to track
activities that span from fnancial transactions and
performance reports to compliance records. Accurate
monitoring requires a wide range of integrated
capabilities. Microsoft Dynamics NAV delivers moni-
toring capabilities to provide organizations with the
comprehensive view of the information they need
through Microsoft SQL and native reporting options.
Document Reports and Standard Reports
With Microsoft Dynamics NAV, you can monitor the
state of the business in both generic and predefned
ways within the application.
Data Lists provides the end user with the ability to
make targeted data overviews through flterable lists
of business data. Each list can be customized to the
individual depending on roles and needs.
Microsoft Dynamics NAV – Business Intelligence White Paper
4
Document reports enable a precision layout of data
with emphasis on presentation of data as well as
distribution. Take advantage of the new Microsoft
Word layout option in Microsoft Dynamics NAV 2015
where users can quickly create well-designed invoices
and other customer and partner-facing documents
that draw information directly from Microsoft Dynam-
ics NAV, and email them with personalized messages.
Users can create or customize the report in Microsoft
Word, save it back into Microsoft Dynamics NAV and
decide which layout option is preferred.
Microsoft Dynamics NAV also provides a set of
predefned reports supporting all business processes
within your organization. This gives the user a
consistent overview of the business.
Figure 1: There are more than 300 standard reports
across the functional areas of Microsoft Dynamics NAV.
Microsoft Dynamics NAV – Business Intelligence White Paper
5
Microsoft SQL Server Reporting Services Reports
In addition to the traditional reporting available within
Microsoft Dynamics NAV, it is possible to integrate to
Microsoft SQL Server Reporting Services to support
needs for interactive, Web-based reports.
Direct access to Microsoft SQL Server enables effcient
and powerful reporting. Microsoft SQL Server
Reporting Services is a comprehensive, server-based
solution that enables the creation, management, and
delivery of both traditional, paper-oriented reports
and interactive, Web-based reports. Microsoft SQL
Server Reporting Services supports the full reporting
lifecycle, including report authoring, management,
delivery, and security.
Microsoft Dynamics NAV 2015 leverages Microsoft
SQL Server Reporting Services 2012 Report Builder
3.0. The Report Builder is a report authoring tool that
features a Microsoft Offce-like authoring environ-
ment. New features such as new sparkline, data bar,
and indicator data visualizations, the ability to save
report items as report parts, a wizard for creating
maps, aggregates of aggregates, and enhanced
support for expressions are all part of the tool for
creating and customizing reports.
> Gain visibility and insight into how your
business is performing
> Defne who on your team makes business
critical decisions on your behalf and help them
respond quickly and confdently.
> Look up specifc data related to their role like
budget versus actual spend
Management can:
> Always get the correct overview of the trial
balance
> Spot opportunities fast, identify potential
problems before they occur, and take quick
action.
Finance can:
> Get a quick overview of how many orders
are handled per day with access to details on
actual customers
> Identify your top customers and what drives
their proftability to help you focus on new
ways to increase your sales opportunities.
Sales can:
Figure 2: Gain greater insight with Microsoft Dynamics
NAV and SQL Reporting Services
Microsoft Dynamics NAV – Business Intelligence White Paper
6
Charts and KPIs
Monitor the status of the organization at a glance with
charts and KPIs. Charts and KPIs make it possible for
you and your employees to spot trends faster.
Charts and Graphs
Microsoft Dynamics NAV provides a large number of
built-in charts and graphs rendered in various forms
based on role preferences. The user is also provid-
ed with the ability to drill down into various levels of
detail. Charts are available in the Windows, Web cand
Tablet client for Microsoft Dynamics NAV 2015 on any
list place and can be customized to display the infor-
mation the customer is looking for.
Cues
Cues are special tiles that apply custom formatting to
any computed numerical value such as the number of
open sales invoices. They can also show an indicator
that changes color based on the data values that the
tile refects. This enables users to get visual insight of
the status of the data based on conditions for favor-
able and unfavorable thresholds.
Advanced Visualization
Microsoft Dynamics NAV also offers advanced visu-
alization capabilities to do visual explorations and
intuitive interactions.
Figure 3: Microsoft Dynamics NAV comes with a
wide variety of customized charts out of the box
> Explore data visually and gain insight into,
P&L performance
Management can:
> Identify items of interest, outliers and transfer
into Actionable Tasks like: What is my change
in expenses?
Finance can:
> Change data interactively and visualize
potential consequences for chosen actions
within the sales process:
How is my overall order status?
Sales can:
Microsoft Dynamics NAV – Business Intelligence White Paper
7
Ad-Hoc Query and
Analysis
Businesses need robust analytic tools to turn informa-
tion into forward-thinking insight, such as the insight
needed to change the direction of a negative trend or
take advantage of a positive trend. Microsoft Dynamics
NAV provides simple but powerful analysis and report-
ing tools that enable this kind of business intelligence.
Account schedules
Analyze data from the General Ledger, Sales and
Purchase, and Inventory. Compare data to budgets
across time, departments, projects, campaigns, and
other dimensions. The easily defned line and column
layout provides users with a comprehensive and tabu-
lar form of analysis. Results can be presented in print,
in a window from which users can easily navigate to
original entries and documents, and/or in Microsoft
Offce Excel for further processing.
Analysis views
Gain a comprehensive understanding of the business
and its activities with this multilevel and multidimen-
sional business insight capability. Create analysis views
for different purposes. For example, users can see an
analysis view relating to sales in a particular area for
a particular time period and for a particular group of
customers. The views can easily be sent to Microsoft
Offce Excel, where the automatic creation of relevant
PivotTable
®
views enables users to drag felds and use
additional measures, dimensions and criteria.
Power BI
Power BI for Offce 365, a self-service business
intelligence solution delivered through Excel and
Offce 365. Use OData and Queries in Microsoft
Dynamics NAV 2015 for easy integration into Micro-
soft Excel for leveraging the tools in the PowerBI suite
like PowerPivot, PowerView and PowerMaps.
Jet Reports Express
Through easier ad-hoc reporting, you can get the
answers you need to questions about your business
– from fnance and sales queries to key performance
metrics. Use the intuitive interface of Jet Reports
Express and simple formulas in Microsoft Offce Excel
to create high-impact reports. Take advantage of the
multiple report templates available out of the box
and present your fndings in a single, well-formatted
report.
Figure 4: PowerView views in Microsoft Excel
Microsoft Dynamics NAV – Business Intelligence White Paper
8
Table Builder.
Answer and analyze ad-hoc business queries quickly
and accurately in Microsoft Offce Excel with real time
data from Microsoft Dynamics NAV by using Table
Builder. Access and combine all the data you need
from your business system – including tables, felds,
fow felds and dimensions. Slice and dice data and
consolidate information and analysis across companies
or databases. With just one click, you can drill down
into any value in a report to see the underlying data.
General Ledger function.
Allows you to report from all areas of their general
ledger and do Financial reporting within a familiar and
fexible environment.
Report Player.
You can also use the Report Player to get fast access
to your reports in Microsoft Offce Excel as well as get
a quick overview of progress or latest’s update right
on your desktop. Go to the Windows 8 app store to
download the app.
Figure 6: Intuitive and simple analysis features in Jet
Reports Express
Figure 5: The Report Library provides easy overview of
your Microsoft Excel reports right from your desktop
> Track consolidated proft and loss by division
and company
Management can:
> Stay on top of accounts receivable KPIs in
terms of days outstanding, past collection
performance and more.
Finance can:
> Easily build product sheets that pull current
pricing and specifcations, and instantly update
and release important changes.
Sales can:
Microsoft Dynamics NAV – Business Intelligence White Paper
9
CONCLUSION
Understanding your business data is an important part
of running a successful business. Microsoft Dynamics NAV
helps enable better business insight for your entire company.
With Microsoft Dynamics NAV, you and your employees
can get the answers you need to your specifc business
questions – fast – through high-impact reports, charts and
simple analysis.
Microsoft Dynamics NAV offers a Business Insight platform
based entirely on the Microsoft stack through Microsoft
SQL Server, Microsoft Offce and Microsoft SharePoint as
a platform for collaboration and distribution. This enables
you and your employees to take full advantage of your
investments in your Microsoft applications, get more out of
the tools you have on your desktop and get your business
insight needs covered.
Learn More
Contact a Microsoft partner to fnd out how Microsoft
Dynamics NAV can help your business.
Or fnd out more about Microsoft Dynamics NAV, visit
www.microsoft.com/dynamics/nav.
NOTICE AND DISCLAIMER
This content is provided for information purposes only and is subject to change without notice. It is provided “as is” and is not warranted to be error-free. This information is not intended to
constitute tax, accounting, legal or other professional advice or to be used as a substitute for specifc advice from your channel partner or a licensed professional. You should not act (or refrain from
acting) based on information in this document without obtaining professional advice about your particular facts and circumstances. Microsoft does not make any representation, warranty (express,
implied or otherwise) or assurance about the performance or suitability of any localized and/or translated version of Microsoft Dynamics NAV used outside the country in which Microsoft makes
that software generally available, including implied warranties and conditions of merchantability or ftness for a particular purpose. Although Microsoft may refer to its channel partners as
“partners”, they are independent entities. There is no partnership, joint venture, agency or franchise relationship or fduciary duty between Microsoft and its channel partners. Channel partners are
solely responsible for any confgurations, customizations, localizations and/or translations they create or implement on behalf of customers, including any support or other service they provide to
customers for such solutions. Microsoft does not warrant or guarantee partner-created solutions and disclaims any and all liability arising out of any partner-created solution and/or service.
U.S. and Canada Toll Free (888) 477-7989
Worldwide (1) (701) 281-6500
www.microsoft.com/dynamics
“We needed a way to tie all
our information together
so that we could fully
comprehend what customers
were buying and then
purchase according to those
trends; understand our prices
and costs; and control our
margins,” Earnshaw explains.
“In a highly competitive
market that deals in high
volumes and sells products
with thin margins, establishing
such visibility and control is
absolutely critical for us.”
Jay Earnshaw,
General Operations Manager,
Dutch Farms
doc_469690987.pdf