Marketing Strategy of Mahindra Retail

Description
The ppt performs competitor analysis of Mahindra retail, online sales strategy and builds mahindra retail's mom & me brand. It also gives the store layout and supplier relationship management.

Market Potential

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290000000 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Urban Portion (28%) Total targetable population

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Competitor Analysis

Baby Wear

Maternity Baby Wear products

Toys

Baby Furniture

Kids wear

Local Furniture National Retailers Local Mom &Pop Stores Stores Departmental PharmacyLocal toy stores Manufactures Local Retailers Local Boutiques Departmental Store Departmental Local Retailers Mother Care Stores • Strong Brand • Number of stores • Sourcing

Segmentation – Age Vs. Psychography

Age Group

Psychographic Profile

The Roll Out Plan

The Roll Out Plan
Trade-off between Cost and Premium locations Trying to compete head on with the British Giant
City Kolkata Chennai Bangalore Hyderabad 2 2 Banjara Hills, Jubilee Hills Western Suburb, South Central Kemps Corner K Park Rs. 120-150, Rs. 130-170 Rs.130-210, Rs. 175-300, Rs. 350-450 Rs. 150-200 Our Presence Now Next one yr 1 2 Location Store Mall High street Park Street CBD, T Nagar Rate Rs. 200-250 Rs. 125-200, Rs. 100-150 "British Giant"'s Presence Now 1 1 2 2

Mumbai New Delhi Pune Ludhiana Ahmedabad Jaipur Noida Total

1 2 1 1 1

3 1

7 3 2 1 1 1

8

17

21

Differentiation of the brand

Experiential encounters • Pre purchase
– Customer reviews – Online expert advice

• Purchase
– Store format
• Aisles • Baby trolleys and play areas • Sitting and resting areas

Because you and your little one deserve the best – Staff
– Store kiosk

• Post purchase
– Fast home delivery – Window for returns in case of online shopping – Safety advice

Building the Mom & Me brand The Starting point is introduction of a mascot – A brand Identifier…

The source of all corporate communications

AHelium balloons provide high visibility& Me”Mother day in the bags a typical “Mom at low cost “Baby Connect” Pamphlets at the Gynaecologist’s clinic Eco-friendlylife ofprovide low-cost brand visibility
Baby Connect
Kindly fill in your details so that we may help you. Dear Mommy,
Ads, Eco-friendly bags

Name:

Day Starts

Eco-Friendly, I know you are awaiting my Story Age: Gym/Yoga Centres reusable bags arrival with bated breath. Line But offering Here the brat that I am, I Gynaecologist Visit E-mail: warn you that I need publicity
pampering. Lots of it Phone: actually. This is to tell you to Drive to work for the day that be prepared I open my eyes to the world Address Check e-mail outside, and most importantly, to YOU. Yours…
Parenting tips workshop

Go shopping

Time with kids

Healthy mommy tips

Prizes Won in School

Helium balloon

Each such balloon costs around Rs.22000. Cost of rollout in 15 cities, 5 balloon/city = Rs. 1650000 “Baby Connect” Mom & Me Caters to the needs of the Mother and her Child like only we
can. Visit us at www.momandme.com

In Store Promotion

Online sales strategy
Build Trust in Mom and Me Brand

Live Help for returns

Safe and complete range of payment options

Wish list

Shopping cart

Free shipping for car seats and furniture

Online sales strategy
Reward cards for online redemption to customers purchasing more than threshold value

In shop kiosk

Customer reviews of Mom and Me store

Store Pickup/Free Shipping

Online sales strategy

Discount to loyal customers buying online on occasions

Website designs

Product display and catalogue management

Online shopping experience in websites and in stores

Store layout

• Layout
•Combination of Free flow and Loop store layout • 45 degree customer sightline

•Merchandising
• Lifestyle merchandising • Cross merchandising/selling • Kitting • Basket analysis • Use of wall space • 2 video displays displaying mom & me promotion and product usage tips

• Suggestion positioning
• Near counters • Near escalators

• Aisles, services areas
• Diaper changing room/trial room • Sitting • Playing area

Sourcing

Strategic Sourcing • Global Sourcing • Consolidate purchasing • Requirements gathering • Industry/supplier analysis • Create competition (RFx, auction) • Disciplined selection process • Effective negotiations • Contract management Supplier Segmentation • Total Cost of ownership • Criticality • State of relationship

Bottleneck purchase
Criticality

Strategic sourcing

Noncritical purchase

Leverage sourcing

Value of items

Sourcing

• Historical Data analysis • ABC Analysis • Managing Fad and Fashion

• • • •

Standardized contracts Contract database EDI EFT

Supplier relationship management
High TCO
--Trained personnel --Manage as an expense --Focus on analyzing TCO --Promote cost reduction benefit sharing with supplier --Sustain competition --Manage SLA to avoid leakage --Staff adequately --Best/most experienced personnel --Availability, quality, reliability --Promote supplier/client collaboration and info sharing --Understand industry

Low criticality
--Limit your resources --Assign to newer personnel --Create competition. --Focus on operational efficiency --Provide supplier with minimal opportunity to market --Manage as an investment, not expense --Experienced personnel --Promote linkage to client --Monitor qualitative service standards closely

High criticality

Low TCO

Private Labeling
• Brand Image • Higher profit Margins • Negotiation Power • Quality and emotional satisfaction

Why?

Benchmark:

• 40 % of the merchandise should be private labels

How?

• Focus on Value innovators and Store Premium Brands • Collaborate with suppliers to develop private labels • Focus on Copycats to increase bargaining power

Thank You!!



doc_744573108.pptx
 

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