Marketing of Services ......GAP MODEL Applied..

thanks for the post............... particularly the ppt is worth reading. someone please keep posting these kind of stuff.
 
thanks for the post............... particularly the ppt is worth reading. someone please keep posting these kind of stuff.
 
Hi i need some help.Im working on a project on services marketing and to solve the problems faced by a company(of our choice) and pick a conceptual model to solve the problem,such as SERVQUAL, services gap, flower of a service etc.How do i know which one would be the best pick?
 
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