LOYALTY SEGMENTATION

abhishreshthaa

Abhijeet S
LOYALTY SEGMENTATION


Loyalty segmentation helps in building strong brands. A market can usually be divided into the following groups:


Noncustomers: Those who use the competitor’s brand or are not product class users.

Price switchers: Those who are price switchers.

The passively loyal: Those who buy out of habit rather than reason.

Fence sitters: those who are indifferent between two or more brands.

The committed: those who are committed to our brands.
 
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