levers of Control in an Organization

[abhishreshthaa]

Levers of control.

• Diagnostic control systems use quantitative data to scan for anything unusual that might indicate a potential problem.
  
  
• Employee rewards are based on how well performance goals have been met.
  
  
• When goal are unrealistic empowered employees may sometime use their creativity to manipulate the factors which are under their control.
  
• MR giving schemes other than those approved by the organization to meet sales target.

Beliefs System

• Beliefs Systems are used to communicate the doctrines of corporate culture to every employee of the organization.
  
  
• For belief system to be effective lever of control employees must be able to see key values & ethics in the same light as the manager & other people in high positions in the organisation.

Boundary System

• BS are based on the principle that in an age of empowered employees it is easier & more effective to set the rules regarding what is inappropriate rather than what is appropriate.
  
  
• BS are “minimum Standard” that the employees have to maintain.
  
  
• Example forbidding employees to discuss client matters outside the office.

Interactive Control System

• ICS are futuristic & involve frequent communication between top managers.
• Brand management is a example of ICS.
  
  
• characteristics of ICS are they focus on technologies, government policies competitor activities & customer preferences which are ever cahnging.