Description
kum
8. Delivery of product:
It is the process of transporting goods or services. The general process of delivering goods is known as distribution
Table: 8-On time Delivery of product
Particulars Very Good Good "verage #oor Very #oor Total
Respondents 108 !0 1 00 00 15
Percentage 7 0 8 00 00 1
!"art: 8
#nterpretation:
7 #ercent of custo$ers awarded very good% 0 #ercent of custo$ers awarded good% and 8 #ercent of custo$ers awarded average in &elivery of #roduct.
$. Premium c"arged:
1|Page
#re$iu$ is the actual a$ount of $oney charged by insurance co$panies for active coverage. "n insurance pre$iu$ for the sa$e service can vary widely a$ong insurance providers% which is why e'perts strongly reco$$end getting several (uotes before co$$itting to an insurance policy
Table: $-Premium
!ategory Very Good Good "verage #oor Very #oor Total Respondents !0 108 1 00 00 5 Percentage 0 7 8 00 00 1
!"art: $
#nterpretation:
7 #ercent of custo$ers rated good) 0 #ercent of custo$ers rated very Good) 8 #ercent of custo$ers rated average in levying #re$iu$ towards custo$er.
1 . !laim Process of t"e company:
2|Page
" for$al re(uest to an insurance co$pany asking for a pay$ent based on the ter$s of the insurance policy. Insurance clai$s are reviewed by the co$pany for their validity and then paid out to the insured or re(uesting party *on behalf of the insured+ once approved
Table: 1 -!laim Process
!laim Process Very Good Good "verage #oor Very #oor Total Respondents , .18 1 00 5 Percentage 1-, 1 08 00 1
!"art: 1
#nterpretation:
-, #ercent of custo$ers awarded good% 1- #ercent of custo$ers awarded very good% 1 #ercent of custo$ers awarded average in clai$ #rocess% and 8 #ercent of custo$ers awarded poor in /lai$ #rocess of the co$pany.
3|Page
doc_966775819.doc
kum
8. Delivery of product:
It is the process of transporting goods or services. The general process of delivering goods is known as distribution
Table: 8-On time Delivery of product
Particulars Very Good Good "verage #oor Very #oor Total
Respondents 108 !0 1 00 00 15
Percentage 7 0 8 00 00 1
!"art: 8
#nterpretation:
7 #ercent of custo$ers awarded very good% 0 #ercent of custo$ers awarded good% and 8 #ercent of custo$ers awarded average in &elivery of #roduct.
$. Premium c"arged:
1|Page
#re$iu$ is the actual a$ount of $oney charged by insurance co$panies for active coverage. "n insurance pre$iu$ for the sa$e service can vary widely a$ong insurance providers% which is why e'perts strongly reco$$end getting several (uotes before co$$itting to an insurance policy
Table: $-Premium
!ategory Very Good Good "verage #oor Very #oor Total Respondents !0 108 1 00 00 5 Percentage 0 7 8 00 00 1
!"art: $
#nterpretation:
7 #ercent of custo$ers rated good) 0 #ercent of custo$ers rated very Good) 8 #ercent of custo$ers rated average in levying #re$iu$ towards custo$er.
1 . !laim Process of t"e company:
2|Page
" for$al re(uest to an insurance co$pany asking for a pay$ent based on the ter$s of the insurance policy. Insurance clai$s are reviewed by the co$pany for their validity and then paid out to the insured or re(uesting party *on behalf of the insured+ once approved
Table: 1 -!laim Process
!laim Process Very Good Good "verage #oor Very #oor Total Respondents , .18 1 00 5 Percentage 1-, 1 08 00 1
!"art: 1
#nterpretation:
-, #ercent of custo$ers awarded good% 1- #ercent of custo$ers awarded very good% 1 #ercent of custo$ers awarded average in clai$ #rocess% and 8 #ercent of custo$ers awarded poor in /lai$ #rocess of the co$pany.
3|Page
doc_966775819.doc