Description
The report describes about the Warid Telecom internship report.
Warid Telecom
TYPE FOUNDED HEAD QUATERS KEY PEOPLE INDUSTRY PRODUCTS SLOGAN WEBSITE
Private 2004 301-Dhabi Tower, Hamdan Street, Post Box 44222, Abu Dhabi, United Arab Emirates Sheikh Nahayan Mabarak Al Nahayan, Chairman Mr. Bashir A. Tahir, CEO Abu Dhabi Group & Warid International Telecommunication Telephony We Care www.waridtel.com
Warid Telecom International is an Abu Dhabi based mobile telecommunication firm providing telephony services in Bangladesh and Pakistan. Warid is expected to launch in Congo and in Uganda soon.
CONTENTS :
•
1 Introduction and history 2 Network Technology
• •
• •
3 Congo 4 Pakistan o 4.1 Zahi and Zem o 4.2 Network Technology 5 Uganda 6 Affiliates
INTRODUCTION AND HISTORY
Warid Telecom takes pride in being backed by the Abu Dhabi Group, one of the largest groups in the Middle East and the single largest foreign investor group in Pakistan. It has a diversified business interest in the institutions that have enjoyed commercial success as a result of its strong financial resources and extensive management expertise. The Abu Dhabi Group's major investments are in the following sectors: Oil and Gas Exploration Banking and Financial Services Automobile Industry Hospitality Services Property Development Telecommunications
VISION :
Warid Telecom's vision is "To be the leading national communication provider with a strong international presence." Warid Telecom's brand values include: Quality - We want to make a difference to people's lives. Our optimism is contagious. We are passionate about what we do and we have confidence in ourselves. Simplicity - For us, clarity comes through simplicity. We recognize that we are people communicating with other people. We are always direct and easy to understand. Innovation - We constantly look to do things differently and in a better way. We give color to all that we do. We are ready to push the boundaries and take risks. Honesty - We are always open and honest. We say what we do and we do what we say. Friendliness - We enjoy working and succeeding together by building close relationships. While we have a sense of purpose, we also have a sense of humor. We consider the needs both of our customers and of each other. Warid Telecom's aim is to be perceived not only as a telecommunication operator of voice services, but also as a universal provider of comprehensive communications services for both residential and business customers. We strive to provide optimum level of support and care through our highly skilled and motivated team of professionals and through maximum network coverage and connectivity.
NETWORK TECHNOLOGY :
NETWORK STATUS DATE
GSM900/1800
Live/Active
May, 2007
CONGO :
Planned to launch services in Congo in early,2008.[2]
IN PAKISTAN :
Warid Telecom customer services and sales point
Warid Telecom business center, Lahore, Pakistan
In 2004, Warid Telecom International LLC, purchased a license for operating a nationwide mobile telephony network, (WLL) and long distance international (LDI) for $291 million US dollars and was the first venture of Warid Telecom International LLC. In May 2004, Mr. Hamid Farooq was hired as the Chief Executive Officer of Warid Telecom Pakistan. Prior to being hired, Mr. Farooq was working as the Executive Vice President of Mobilink (an Orascom Telecom Company). Warid Pakistan launched its services in May 2005. Within 80 days of launch Warid Pakistan claims to have attracted more than 1 million. users[3]. According to Pakistan Telecommunication Authority, currently Warid Telecom has more then 10 millions subscribers in Pakistan. [4] and is ranked as the fourth largest operator in Pakistan. Warid Pakistan claims it has the largest "post-paid" subscriber base.
On June 30th, 2007, Singapore Telecommunications Limited (SingTel) and Warid Telecom announced that they have entered into a definitive agreement subsequent to which SingTel will acquire a 30
per cent equity stake in Warid Telecom for an estimated $758 million — valuing the company at an enterprise value of $2.9 billion.
ZAHI AND ZEM
Warid Pakistan provides both post-paid and pre-paid connection plans. The post-paid plan is branded and marketed across the country under the name Zahi Post-paid, which means leader or royalty. The pre-paid segment is branded and marketed as Zem PrePaid. Zahi-Post-paid and Zem Pre-paid user enjoy various value added services(VAS), such as SMS, MMS, GPRS, 64K SIM, Dual SIM product, Corporate packages for product advertising via SMS, and a host of other features. However International Roaming is available to its Zahi(post-paid) users as of March 2007. Warid has been one of the highest contributor in development work carried out in the quake hit areas of Pakistan after the devastating event of 8th October 2005, furthering their stance of 'We Care'.
NETWORK TECHNOLOGY :NETWORKk STATUS DATE
GSM900/1800
Live/Active
May, 2005
UGANDA :
Planed to launch services in Uganda by the fourth quarter of 2007. Warid is also set to deploy a WiMAX network throughout Uganda through its sister concern Wateen Telecom.[6]
Products & Services
Warid welcomes you to its world of Value Added Services! We know that communication is all about being heard, being expressive and making your world more creative. Thus, all our packages offer a vast range of services and contents - all put there to make your communication experience:
Much Easier: Our basic voice services like Call Waiting, Call Divert, Conference Call, and Voicemail better manage your calls and keep you connected! More Fun: Be creative, stylish and hip by using our Caller Tunes to greet or surprise your friends and family, colleagues, or loved ones by setting songs, funny messages or sounds for them. Show them how different and creative you are!
More Clued-up: Get Surf Now! Be connected to the internet wherever you are. Surf anything you like, check your e-mails, swap MMS contents with your buddies or others. And best part is you don’t have to go anywhere to activate any of these! It’s there for you as soon as you switch on your Warid SIM. And more personal: Personalize your phone by downloading wallpapers, ringtones, logos, games and many more contents of your choice from SIM Genie menu – The World of Infotainment at the palm of your hands!
CUSTOMER SERVICE CENTRES :
Business Center Tajwar Center ASA Tower Novera Tower, Dhanmondi Motijheel Quaderi Chamber, Chittagong
Address Tajwar Center House#34 Road#19/A, Banani, Dhaka 1213 ASA Tower (Ground Floor) 23/3 Khilji Road, Shyamoli Dhaka-1207 Novera Square Road #2 House#5 Dhanmondi, Dhaka 64/1, Purana Paltan Motijheel Commercial Area, Dhaka 1000 Quaderi Chember, 37 Agrabad Commercial area, Chittagong
Rahman Tower, Sylhet Rahman Tower, House#A/2 Bangabir, Naiorpool Sylhet Irani Plaza, Khulna Dolphin Housing, Bogra Parent's Plaza, Rajshahi Irani Plaza, C-2, KDA Avenue, Khulna Dolphin Housing, Jaleshwaritola, Bogra 5800 Parents Plaza Alupotty, Ghoramara Boalia, Rajshahi
SIM Genie menu
Want to get that trendy wall paper to dress up your phone, or set that latest caller tune for your friends to hear? To help you avail many exciting contents and Value Added Services (VAS) in the most userfriendly way, Warid offers you the SIM Genie menu - the next generation SIM Tool Kit (STK)! What is the SIM Genie menu?
The SIM Genie menu is a detailed menu that you will find in your handset’s menu options as soon as you switch on your Warid phone. These menus give you direct and easy access to contents and VAS, through a few simple clicks of your keypad!
AFFILIATES :
• • • • • • • •
Bank Alfalah Limited Wateen Telecom Alfalah Insurance Company Alfalah Securities (PVT) Limited Alfalah GHP United Bank Limited CNBC Pakistan Taavun
LIST OF TELECOMMUNICATIONS COMPANYIES OF PAKISTAN :The following is the list of telecommunications companies of Pakistan.
NAME OWNER LICENCE YEAR
PTCL V Wireless Instaphone Mobilink Mobilink PCO Ufone Paktel Telenor Warid Warid PCO GO cdma WorldCall Wireless WorldCall PCO SuperFone PCO Jaz PCO TeleCard PCO Telips PCO Callmate Cards Callpoint Cards ARY Cards Hello Cards
Etisalat Etisalat TeleCard Orascom Telecom Orascom Telecom Ufone China Mobile Company Telenor Warid Telecom Warid Telecom WLL Company WorldCall WorldCall SuperFone JazTel TeleCard Telips Telips Telips ARY [[]]
2006 2006 1993 1992 2006 1998 1992 2005 2005 2007 2004 2007 2002 [[]] [[]] [[]] [[]] [[]] [[]] [[]] [[]]
INTRODUCTIONS OF TELECOM SECTOR :Telecom sector is seeing exorbitant growth in Pakistan. The sector is said to be growing at a pace of 170 per cent yearly. Mobile subscribers are 70 million as of September 2007, according to Pakistan Telecommunications Authority(PTA), 2.7 million subscribers are added monthly. In fact Pakistan has the highest mobile penetration rate in the region. According to the PTA, Mobilink continues to lead the market with 28.57 million subscribers, followed by Ufone (15.42 million), Telenor (12.57 million), Warid Telecom (11.86 million), Paktel (1.23 million) and Instaphone (0.33). All Telecom companies are now working to broaden their network in AJK and Northern Areas, which were normally ignored till now.
TELEPHONE SYSTEM :
The telecom infrastructure is improving dramatically with foreign and domestic investments into fixed-line and mobile networks; fiber systems are being constructed throughout the country to aid in network growth. Major businesses have established their own private systems; since 1988, the government has promoted investment in the national telecommunications system on a priority basis, significantly increasing network capacity. There are currently 6 million landline subscribers in the country. Domestic: microwave radio relay, coaxial cable, fiber-optic cable, cellular, and satellite Landlines: For local calls the code used is non-STD. For calls to other cities (e.g. Karachi to Lahore) the code is called STD. For International calls the code used is ISD.
Dialling System: When dialling on landlines, calls made within cities are considered local calls. Calls to other cities (e.g Karachi to Lahore) are considered long distance calls and are metered according to distance. (e.g. When dialling to Lahore from Karachi you have to dial the code for Lahore then follwoed by the number of the destination, therefore you dial 042-XXX-XXXX ). For local calls, you just dial the local number. For international calls, you dial "00" followed by the country code. (e.g. For calls to the UK from Pakistan you dial 00 - 44 - XXXXXX ). International: satellite earth stations - 3 Intelsat (1 Atlantic Ocean and 2 Indian Ocean); 3 operational international gateway exchanges (1 at Karachi and 2 at Islamabad); microwave radio relay to neighboring countries.
BROAD BAND AND INTERNET ACCESS :Broadband was first introduced in Pakistan in 1995 by Telstra [ Australian telecoms company] with the design of the repeater huts being done by Designman – an Islamabad civil engineering firm[1]. The first and only official cable internet service was launched in 2000 by a company named Worldcall[1] under the brand name of GO4B. The First DSL service was launched by Micronet Broadband in Islamabad/Rawalpindi in 2002. Pakistan had almost 126 ISPs in 2004 with internet users being concentrated in the areas of Lahore, Islamabad and Karachi. The broadband penetration during the same period stood at 1.6 percent with 40,000 subscribers, of which 91 percent were cable internet subscribers, 8 percent were DSL subscribers and less than 1 percent were satellite and wireless subscriber[2]. Broadband is offered in Pakistan at 128 kbit/s, 256 kbit/s and 512 kbit/s in Karachi, Lahore, Islamabad, Faisalabad, Multan & Peshawer only. Currently Pakistan has 56,611 DSL subscribers in the country, with the largest share to 13 ISPs. While the big DSL providers are WOL (World OnLine), Brain NET, Cyber.Net, Beaco NET, Maxcom, Paknet, Multinet, Micronet, Cyber Soft Technology and Dancom.
In late 2004, wireless internet was launched by PTCL using Wireless local loop (WLL) technology. Following this in 2005, another company named Worldcall Telecom Ltd launched the same services. And in 2007 WiMax is due to launch by two companies WorldCall Telecom Ltd and Wateen Telecom. In 2007 PTCL launched, Broadband Pakistan DSL service, giving packages from 256 kbit/s to 1 Mbit/s on existing PTCL Telephone lines.
TWA-1 (cable system)
The need for international traffic from Pakistan is growing rapidly, and this need is now being fulfilled by reliable international connectivity provided by TWA-1 (cable system) bringing high-speed communications technology to fuel the growth of IT and telecom in Pakistan.TWA-1 is a Submarine communications cable
IST DELIVERABLE
NAME : SEMESTER : ROLL NO. : MUHMMAD BBA - 9 2411105015 UMER
PRESENTED TO : SIR KHALID PAHORE
WARID TELECOM
doc_304440008.doc
The report describes about the Warid Telecom internship report.
Warid Telecom
TYPE FOUNDED HEAD QUATERS KEY PEOPLE INDUSTRY PRODUCTS SLOGAN WEBSITE
Private 2004 301-Dhabi Tower, Hamdan Street, Post Box 44222, Abu Dhabi, United Arab Emirates Sheikh Nahayan Mabarak Al Nahayan, Chairman Mr. Bashir A. Tahir, CEO Abu Dhabi Group & Warid International Telecommunication Telephony We Care www.waridtel.com
Warid Telecom International is an Abu Dhabi based mobile telecommunication firm providing telephony services in Bangladesh and Pakistan. Warid is expected to launch in Congo and in Uganda soon.
CONTENTS :
•
1 Introduction and history 2 Network Technology
• •
• •
3 Congo 4 Pakistan o 4.1 Zahi and Zem o 4.2 Network Technology 5 Uganda 6 Affiliates
INTRODUCTION AND HISTORY
Warid Telecom takes pride in being backed by the Abu Dhabi Group, one of the largest groups in the Middle East and the single largest foreign investor group in Pakistan. It has a diversified business interest in the institutions that have enjoyed commercial success as a result of its strong financial resources and extensive management expertise. The Abu Dhabi Group's major investments are in the following sectors: Oil and Gas Exploration Banking and Financial Services Automobile Industry Hospitality Services Property Development Telecommunications
VISION :
Warid Telecom's vision is "To be the leading national communication provider with a strong international presence." Warid Telecom's brand values include: Quality - We want to make a difference to people's lives. Our optimism is contagious. We are passionate about what we do and we have confidence in ourselves. Simplicity - For us, clarity comes through simplicity. We recognize that we are people communicating with other people. We are always direct and easy to understand. Innovation - We constantly look to do things differently and in a better way. We give color to all that we do. We are ready to push the boundaries and take risks. Honesty - We are always open and honest. We say what we do and we do what we say. Friendliness - We enjoy working and succeeding together by building close relationships. While we have a sense of purpose, we also have a sense of humor. We consider the needs both of our customers and of each other. Warid Telecom's aim is to be perceived not only as a telecommunication operator of voice services, but also as a universal provider of comprehensive communications services for both residential and business customers. We strive to provide optimum level of support and care through our highly skilled and motivated team of professionals and through maximum network coverage and connectivity.
NETWORK TECHNOLOGY :
NETWORK STATUS DATE
GSM900/1800
Live/Active
May, 2007
CONGO :
Planned to launch services in Congo in early,2008.[2]
IN PAKISTAN :
Warid Telecom customer services and sales point
Warid Telecom business center, Lahore, Pakistan
In 2004, Warid Telecom International LLC, purchased a license for operating a nationwide mobile telephony network, (WLL) and long distance international (LDI) for $291 million US dollars and was the first venture of Warid Telecom International LLC. In May 2004, Mr. Hamid Farooq was hired as the Chief Executive Officer of Warid Telecom Pakistan. Prior to being hired, Mr. Farooq was working as the Executive Vice President of Mobilink (an Orascom Telecom Company). Warid Pakistan launched its services in May 2005. Within 80 days of launch Warid Pakistan claims to have attracted more than 1 million. users[3]. According to Pakistan Telecommunication Authority, currently Warid Telecom has more then 10 millions subscribers in Pakistan. [4] and is ranked as the fourth largest operator in Pakistan. Warid Pakistan claims it has the largest "post-paid" subscriber base.
On June 30th, 2007, Singapore Telecommunications Limited (SingTel) and Warid Telecom announced that they have entered into a definitive agreement subsequent to which SingTel will acquire a 30
per cent equity stake in Warid Telecom for an estimated $758 million — valuing the company at an enterprise value of $2.9 billion.
ZAHI AND ZEM
Warid Pakistan provides both post-paid and pre-paid connection plans. The post-paid plan is branded and marketed across the country under the name Zahi Post-paid, which means leader or royalty. The pre-paid segment is branded and marketed as Zem PrePaid. Zahi-Post-paid and Zem Pre-paid user enjoy various value added services(VAS), such as SMS, MMS, GPRS, 64K SIM, Dual SIM product, Corporate packages for product advertising via SMS, and a host of other features. However International Roaming is available to its Zahi(post-paid) users as of March 2007. Warid has been one of the highest contributor in development work carried out in the quake hit areas of Pakistan after the devastating event of 8th October 2005, furthering their stance of 'We Care'.
NETWORK TECHNOLOGY :NETWORKk STATUS DATE
GSM900/1800
Live/Active
May, 2005
UGANDA :
Planed to launch services in Uganda by the fourth quarter of 2007. Warid is also set to deploy a WiMAX network throughout Uganda through its sister concern Wateen Telecom.[6]
Products & Services
Warid welcomes you to its world of Value Added Services! We know that communication is all about being heard, being expressive and making your world more creative. Thus, all our packages offer a vast range of services and contents - all put there to make your communication experience:
Much Easier: Our basic voice services like Call Waiting, Call Divert, Conference Call, and Voicemail better manage your calls and keep you connected! More Fun: Be creative, stylish and hip by using our Caller Tunes to greet or surprise your friends and family, colleagues, or loved ones by setting songs, funny messages or sounds for them. Show them how different and creative you are!
More Clued-up: Get Surf Now! Be connected to the internet wherever you are. Surf anything you like, check your e-mails, swap MMS contents with your buddies or others. And best part is you don’t have to go anywhere to activate any of these! It’s there for you as soon as you switch on your Warid SIM. And more personal: Personalize your phone by downloading wallpapers, ringtones, logos, games and many more contents of your choice from SIM Genie menu – The World of Infotainment at the palm of your hands!
CUSTOMER SERVICE CENTRES :
Business Center Tajwar Center ASA Tower Novera Tower, Dhanmondi Motijheel Quaderi Chamber, Chittagong
Address Tajwar Center House#34 Road#19/A, Banani, Dhaka 1213 ASA Tower (Ground Floor) 23/3 Khilji Road, Shyamoli Dhaka-1207 Novera Square Road #2 House#5 Dhanmondi, Dhaka 64/1, Purana Paltan Motijheel Commercial Area, Dhaka 1000 Quaderi Chember, 37 Agrabad Commercial area, Chittagong
Rahman Tower, Sylhet Rahman Tower, House#A/2 Bangabir, Naiorpool Sylhet Irani Plaza, Khulna Dolphin Housing, Bogra Parent's Plaza, Rajshahi Irani Plaza, C-2, KDA Avenue, Khulna Dolphin Housing, Jaleshwaritola, Bogra 5800 Parents Plaza Alupotty, Ghoramara Boalia, Rajshahi
SIM Genie menu
Want to get that trendy wall paper to dress up your phone, or set that latest caller tune for your friends to hear? To help you avail many exciting contents and Value Added Services (VAS) in the most userfriendly way, Warid offers you the SIM Genie menu - the next generation SIM Tool Kit (STK)! What is the SIM Genie menu?
The SIM Genie menu is a detailed menu that you will find in your handset’s menu options as soon as you switch on your Warid phone. These menus give you direct and easy access to contents and VAS, through a few simple clicks of your keypad!
AFFILIATES :
• • • • • • • •
Bank Alfalah Limited Wateen Telecom Alfalah Insurance Company Alfalah Securities (PVT) Limited Alfalah GHP United Bank Limited CNBC Pakistan Taavun
LIST OF TELECOMMUNICATIONS COMPANYIES OF PAKISTAN :The following is the list of telecommunications companies of Pakistan.
NAME OWNER LICENCE YEAR
PTCL V Wireless Instaphone Mobilink Mobilink PCO Ufone Paktel Telenor Warid Warid PCO GO cdma WorldCall Wireless WorldCall PCO SuperFone PCO Jaz PCO TeleCard PCO Telips PCO Callmate Cards Callpoint Cards ARY Cards Hello Cards
Etisalat Etisalat TeleCard Orascom Telecom Orascom Telecom Ufone China Mobile Company Telenor Warid Telecom Warid Telecom WLL Company WorldCall WorldCall SuperFone JazTel TeleCard Telips Telips Telips ARY [[]]
2006 2006 1993 1992 2006 1998 1992 2005 2005 2007 2004 2007 2002 [[]] [[]] [[]] [[]] [[]] [[]] [[]] [[]]
INTRODUCTIONS OF TELECOM SECTOR :Telecom sector is seeing exorbitant growth in Pakistan. The sector is said to be growing at a pace of 170 per cent yearly. Mobile subscribers are 70 million as of September 2007, according to Pakistan Telecommunications Authority(PTA), 2.7 million subscribers are added monthly. In fact Pakistan has the highest mobile penetration rate in the region. According to the PTA, Mobilink continues to lead the market with 28.57 million subscribers, followed by Ufone (15.42 million), Telenor (12.57 million), Warid Telecom (11.86 million), Paktel (1.23 million) and Instaphone (0.33). All Telecom companies are now working to broaden their network in AJK and Northern Areas, which were normally ignored till now.
TELEPHONE SYSTEM :
The telecom infrastructure is improving dramatically with foreign and domestic investments into fixed-line and mobile networks; fiber systems are being constructed throughout the country to aid in network growth. Major businesses have established their own private systems; since 1988, the government has promoted investment in the national telecommunications system on a priority basis, significantly increasing network capacity. There are currently 6 million landline subscribers in the country. Domestic: microwave radio relay, coaxial cable, fiber-optic cable, cellular, and satellite Landlines: For local calls the code used is non-STD. For calls to other cities (e.g. Karachi to Lahore) the code is called STD. For International calls the code used is ISD.
Dialling System: When dialling on landlines, calls made within cities are considered local calls. Calls to other cities (e.g Karachi to Lahore) are considered long distance calls and are metered according to distance. (e.g. When dialling to Lahore from Karachi you have to dial the code for Lahore then follwoed by the number of the destination, therefore you dial 042-XXX-XXXX ). For local calls, you just dial the local number. For international calls, you dial "00" followed by the country code. (e.g. For calls to the UK from Pakistan you dial 00 - 44 - XXXXXX ). International: satellite earth stations - 3 Intelsat (1 Atlantic Ocean and 2 Indian Ocean); 3 operational international gateway exchanges (1 at Karachi and 2 at Islamabad); microwave radio relay to neighboring countries.
BROAD BAND AND INTERNET ACCESS :Broadband was first introduced in Pakistan in 1995 by Telstra [ Australian telecoms company] with the design of the repeater huts being done by Designman – an Islamabad civil engineering firm[1]. The first and only official cable internet service was launched in 2000 by a company named Worldcall[1] under the brand name of GO4B. The First DSL service was launched by Micronet Broadband in Islamabad/Rawalpindi in 2002. Pakistan had almost 126 ISPs in 2004 with internet users being concentrated in the areas of Lahore, Islamabad and Karachi. The broadband penetration during the same period stood at 1.6 percent with 40,000 subscribers, of which 91 percent were cable internet subscribers, 8 percent were DSL subscribers and less than 1 percent were satellite and wireless subscriber[2]. Broadband is offered in Pakistan at 128 kbit/s, 256 kbit/s and 512 kbit/s in Karachi, Lahore, Islamabad, Faisalabad, Multan & Peshawer only. Currently Pakistan has 56,611 DSL subscribers in the country, with the largest share to 13 ISPs. While the big DSL providers are WOL (World OnLine), Brain NET, Cyber.Net, Beaco NET, Maxcom, Paknet, Multinet, Micronet, Cyber Soft Technology and Dancom.
In late 2004, wireless internet was launched by PTCL using Wireless local loop (WLL) technology. Following this in 2005, another company named Worldcall Telecom Ltd launched the same services. And in 2007 WiMax is due to launch by two companies WorldCall Telecom Ltd and Wateen Telecom. In 2007 PTCL launched, Broadband Pakistan DSL service, giving packages from 256 kbit/s to 1 Mbit/s on existing PTCL Telephone lines.
TWA-1 (cable system)
The need for international traffic from Pakistan is growing rapidly, and this need is now being fulfilled by reliable international connectivity provided by TWA-1 (cable system) bringing high-speed communications technology to fuel the growth of IT and telecom in Pakistan.TWA-1 is a Submarine communications cable
IST DELIVERABLE
NAME : SEMESTER : ROLL NO. : MUHMMAD BBA - 9 2411105015 UMER
PRESENTED TO : SIR KHALID PAHORE
WARID TELECOM
doc_304440008.doc