Implementation of Six Sigma in Wipro

abhishreshthaa

Abhijeet S
Critical Success Factors


Senior Leadership:

• Mobilize for change

• Provide Strategic vision and purpose

• Be actively involved at every stage



Ownership:

• Incentives for change

• Ensure process user participate in redesign and accept

• need for change (forcing factor)

• Publicly reward enthusiastic participation



Business Focus:

• Customers and Products

• Set clear Objectives

• Measure value in outcomes rather than inputs



Action:

• Change How People Think and Work

• Recognize and overcome the barriers to change

• Employ effective human resource strategies
 
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