PROJECT PRESENTATION STUDY ON TRAINING AND DEVELOPMENT OF INFOSYS Ltd.
PRESENTED TO Prof. T.N.KRISHNAN HUMAN RESOURCE MANAGEMENT IIM KOZHIKODE
AGENDA
Introduction
Motivation for the project
Objectives of Training & Development
Effectiveness of Training Program
Methods of Training (and Development), Training Process
Orienting employees and Training
2
Introduction
Company Profile ? Infosys Limited is an Indian global technology services company and it has headquarter in Bangalore ? Infosys is ranked 27 in the Fortune India 500 list of 2011 ? Infosys and its subsidiaries have 155,629 employees as on Dec 31, 2012 ? Infosys provides technology, engineering and outsourcing services as well as business consulting to help clients in over 30 countries
Training and Development
• It is a subsystem of the organization- separate Education & Research department • Below are the areas this department looks after:
? Conducting training activities ? Studying training activities ? Analyzing training program ? Evaluating the training
Motivation for the Project
• The Infosys Global Education Centre in Mysore called the "Taj Mahal of training centres" by Fortune magazine (2006) Infosys wins American Society for Training & Development award (2010,2004) Infosys spends around Rs.1600 crores annually for training and development No technical interview during recruitment for a technical Job. Just a CAT like exam and HR interview to gauge candidate’s ability to learn Recruits people from non-I.T./Computer Science backgrounds also. So much confidence in their training What is so special about Infosys’s training ? Why Infosys puts so much emphasis on training ? Is it effective?
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• •
•
• • •
Objectives of Training and Development
1. Improving performance of employees through developing the competencies 2. Provide the employees opportunity to grow within the organization so that its future needs for human resource can be met from within 3. Reduce the learning time for employees starting in new jobs on appointment, transfer or promotion and also ensuring that they become fully competent as quickly and economically as possible
Different Training Programs
1. 2. 3. 4. Entry Level Technical Training (ERD) Quality Process Training Personal Effectiveness and Managerial Programs ILI: The Infosys Leadership System
Learning Dimension Who What Why When Training Non-managers Development Managers Theoretical Knowledge
Technical Operations Specific job related info. Conceptual ideas Short term Long run
Training Process @ Infosys
1. 2. 3. 4. 5. 6. 7. Training needs analysis Develop training objectives Review available training methods Design/select training methods Design training evaluation approach Implement training programs Measure training results
The Training Process
29 September 2013
9
OFF-The-Job Training Methods @ Infosys
? Conference ? Lecture ? Seminar ? Demonstration ? Panel ? Role play ? Case studies ? Simulations ? Self discovery ? Movie/videos/computer based training
On-The-Job Training Methods @ Infosys
? Conference ? Lecture ? Seminar ? Demonstration ? Panel ? Role play ? Case studies ? Simulations ? Self discovery ? Movie/videos/computer based training
Effectiveness
REACTIVE CRITERIA
Measuring trainees ‘ affective & attitudinal aspects
Feedback recorded from trainees on quality and content of training
Analysis done on the received feedback
LEARNING CRITERIA
Measuring learning outcomes of training program Regular probing in the form of tests & quizzes performed to test the learning accomplished so far At the end, final complete module test conducted to assess the overall understanding of module Grades awarded based on the performance of trainees Variable performance pay granted on the basis of grades in the program
doc_681312582.pptx
PRESENTED TO Prof. T.N.KRISHNAN HUMAN RESOURCE MANAGEMENT IIM KOZHIKODE
AGENDA
Introduction
Motivation for the project
Objectives of Training & Development
Effectiveness of Training Program
Methods of Training (and Development), Training Process
Orienting employees and Training
2
Introduction
Company Profile ? Infosys Limited is an Indian global technology services company and it has headquarter in Bangalore ? Infosys is ranked 27 in the Fortune India 500 list of 2011 ? Infosys and its subsidiaries have 155,629 employees as on Dec 31, 2012 ? Infosys provides technology, engineering and outsourcing services as well as business consulting to help clients in over 30 countries
Training and Development
• It is a subsystem of the organization- separate Education & Research department • Below are the areas this department looks after:
? Conducting training activities ? Studying training activities ? Analyzing training program ? Evaluating the training
Motivation for the Project
• The Infosys Global Education Centre in Mysore called the "Taj Mahal of training centres" by Fortune magazine (2006) Infosys wins American Society for Training & Development award (2010,2004) Infosys spends around Rs.1600 crores annually for training and development No technical interview during recruitment for a technical Job. Just a CAT like exam and HR interview to gauge candidate’s ability to learn Recruits people from non-I.T./Computer Science backgrounds also. So much confidence in their training What is so special about Infosys’s training ? Why Infosys puts so much emphasis on training ? Is it effective?
•
• •
•
• • •
Objectives of Training and Development
1. Improving performance of employees through developing the competencies 2. Provide the employees opportunity to grow within the organization so that its future needs for human resource can be met from within 3. Reduce the learning time for employees starting in new jobs on appointment, transfer or promotion and also ensuring that they become fully competent as quickly and economically as possible
Different Training Programs
1. 2. 3. 4. Entry Level Technical Training (ERD) Quality Process Training Personal Effectiveness and Managerial Programs ILI: The Infosys Leadership System
Learning Dimension Who What Why When Training Non-managers Development Managers Theoretical Knowledge
Technical Operations Specific job related info. Conceptual ideas Short term Long run
Training Process @ Infosys
1. 2. 3. 4. 5. 6. 7. Training needs analysis Develop training objectives Review available training methods Design/select training methods Design training evaluation approach Implement training programs Measure training results
The Training Process
29 September 2013
9
OFF-The-Job Training Methods @ Infosys
? Conference ? Lecture ? Seminar ? Demonstration ? Panel ? Role play ? Case studies ? Simulations ? Self discovery ? Movie/videos/computer based training
On-The-Job Training Methods @ Infosys
? Conference ? Lecture ? Seminar ? Demonstration ? Panel ? Role play ? Case studies ? Simulations ? Self discovery ? Movie/videos/computer based training
Effectiveness
REACTIVE CRITERIA
Measuring trainees ‘ affective & attitudinal aspects
Feedback recorded from trainees on quality and content of training
Analysis done on the received feedback
LEARNING CRITERIA
Measuring learning outcomes of training program Regular probing in the form of tests & quizzes performed to test the learning accomplished so far At the end, final complete module test conducted to assess the overall understanding of module Grades awarded based on the performance of trainees Variable performance pay granted on the basis of grades in the program
doc_681312582.pptx