hrm practice in india with IT companies

hi can u plz help me with this questionaire.
• What is the current status of HRM in India? What factors have contributed to a change in HRM?
• State Bank of India has lost a lot of customers in the last few years to multinational banks that adopt a modern operational style preferred by customers. As part of an organisational revamp, State Bank of India authorities have decided to study all existing jobs and redesign the work content, if necessary. Describe any three techniques that State Bank of India can use to collect information for analysing jobs.
 
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