Description
Training is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies.
A STUDY ON TRAINING PROGRAMME OF HCL PERIPHERALS
PRESENTED BY M.SIVARANJINI
GUIDED BY G.BALA SENDHIL KUMAR BE.,MBA.,M.Phil.,
PROFILE
?FOUNDED
IN 1983, HCL PERIPHERALS A UNIT OF HCL INFOSYSTEMS LTD. ? MANUFACTURER OF COMPUTER PERIPHERALS IN INDIA. ? HEADQUARTERS - NEW DELHI. ?HCL BECAME THE LARGEST IT COMPANY IN INDIA IN 1986. ?HARDWARE PRODUCED:
?COLOUR
MONITOR ?FLAT LCD ?KEYBOARD ?VINBEE ?LIFE SCAN CABLE ?THERMAL UNIT
TRAINING PROGRAMME
Training is the process of increasing the knowledge and skills for doing a particular job. It is an organized procedure by which people learn knowledge and skill for a definite purpose. The purpose of training is basically to bridge the gap between job requirements and present competence of an employee. Training is aimed at improving the behaviour and performance of a person.
TYPES OF TRAINING
?WEB
BASED TRAINING ?INDUCTION(CLASS ROOM
TRAINING)
?COACHING ?APPRENTICESHIP
OBJECTIVES OF THE STUDY
?
1.
PRIMARY OBJECTIVE:
TO STUDY THE EFFECTIVENESS OF Training Programme at HCL Peripherals.
?
1.
SECONDARY OBJECTIVE:
To know the employees awarness of training programme. To know the impact of training programme on trainees To identify the employees opinion regarding the training programme of the company. To understand the existing Training Programme conducted at HCL Peripherals. To give suggestions based on findings.
2.
3. 4. 5.
RESEARCH DESIGN
THE RESEARCH DESIGN SELECTED IS A DESCRIPTIVE ONE. PERIOD OF COVERAGE – 1 MONTH
SAMPLE DESIGN
SAMPLING UNITS – 150 SAMPLE SIZE – 50
TOOLS FOR ANALYSIS
1. 2.
3.
PERCENTAGE CHI – SQUARE CORRELATION
FINDINGS OF THE STUDY
?
From the study it is inferred that all the respondents are educated and 96% of the employees are aware of the Training Programme and have attended the training programme conducted at their organization. ? 72% of the employees find the Training Programme related to their work.78% of the employees agree that attending Training Programme has helped them to pick up new Technical skills and soft skills. ? Most of the employees find the quality of the training programme to be excellent. 72% of the employees feel that attending training programme leads them to perform better at work. 88% of the employees find the topics relevant to the training programme and they also find the topics covered during the Training Programme are easy to understand.
?
?
88% of the respondents accept that the topics taken for the training programme are covered within the right time It is also inferred that the quality of the topics covered reflects high level of satisfaction among the employees at the organization ? According to the study majority of the employees who are aware of the Training Programme conducted in their organization have shown their willingness to attend the Training Programme in future.
SUGGESTIONS AND RECOMMENDATIONS
? Individual attention may be provided to the trainees in order to encourage their participation and make them perform better at their job.
Employee’s feedback should be regularly obtained in order to understand the effectiveness of the training programme. In this study, 18% of the employees are not satisfied with the training programme. It is important to understand why these employees are not satisfied with the training programme and what can be done to satisfy these employees.
?
?
Training programme should also focus on improving the customer servicing skills of the employees. In this study, 34% of the people did not feel that their customer servicing skills have improved after attending the training programme. In today’s service oriented society, it is important for employees to have a strong customer servicing skills.
CONLUSIONS
Training programme’s main objective is to improve the productivity of the company’s employees which in turn will improve the company’s profitability. Through training programmes, the employees’ skill levels are upgraded which will make the employees more productive. Training programme is also set up to help employees get used with new roles and responsibilities usually after promotion. When an employee gets promoted from one level to next level, the skills required to do his/her job changes and training programmes are essential in equipping the employee with the new skills. Training programme is also a way for the company to showcase to its employees that it cares for employees’ self development. This plays a big role in increasing the loyalty that an employee feels towards its organization Employees’ feedback on the training programme is essential to understand the effectiveness of training programme. Most times, employees better understand the kind of training programme that would help them. It is important to get employees’ opinion before the creation of new training programmes.
LIMITATIONS
?
Given that HCL peripherals in a national player, it is not easy to understand the true nature of the training programmes by surveying HCL Peripherals employees based out of Pondicherry. The local factors such as training facilities in Pondicherry and quality of the trainers play a big role in the determining employee’s perception of the training programmes.
The results are only based on 50 HCL Peripherals employees selected in a random manner. For a division as large as HCL Peripherals, it may not be indicative of the overall perception of the training programmes. Given that the study was conducted over a short period of time, it is impossible to surface all the aspects of training programmes.
?
?
SCOPE FOR FURTHER STUDY
?
This study could compare HCL Peripherals’ training programmes with its peers in the same industry group. Through the comparison, one can establish how well the company trains its employees when compared to its competition. This study could be conducted to understand the relationship between the money spent on training an employee and the money saved on through an increase in employee’s efficiency. This could throw light on whether training programmes are good for the company.
?
This study could be conducted on training programmes at different levels of the employee hierarchy. It would be interesting to note if the company pay the same level of focus in developing low-level employees as it does in developing upper-management.
doc_651385658.ppt
Training is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies.
A STUDY ON TRAINING PROGRAMME OF HCL PERIPHERALS
PRESENTED BY M.SIVARANJINI
GUIDED BY G.BALA SENDHIL KUMAR BE.,MBA.,M.Phil.,
PROFILE
?FOUNDED
IN 1983, HCL PERIPHERALS A UNIT OF HCL INFOSYSTEMS LTD. ? MANUFACTURER OF COMPUTER PERIPHERALS IN INDIA. ? HEADQUARTERS - NEW DELHI. ?HCL BECAME THE LARGEST IT COMPANY IN INDIA IN 1986. ?HARDWARE PRODUCED:
?COLOUR
MONITOR ?FLAT LCD ?KEYBOARD ?VINBEE ?LIFE SCAN CABLE ?THERMAL UNIT
TRAINING PROGRAMME
Training is the process of increasing the knowledge and skills for doing a particular job. It is an organized procedure by which people learn knowledge and skill for a definite purpose. The purpose of training is basically to bridge the gap between job requirements and present competence of an employee. Training is aimed at improving the behaviour and performance of a person.
TYPES OF TRAINING
?WEB
BASED TRAINING ?INDUCTION(CLASS ROOM
TRAINING)
?COACHING ?APPRENTICESHIP
OBJECTIVES OF THE STUDY
?
1.
PRIMARY OBJECTIVE:
TO STUDY THE EFFECTIVENESS OF Training Programme at HCL Peripherals.
?
1.
SECONDARY OBJECTIVE:
To know the employees awarness of training programme. To know the impact of training programme on trainees To identify the employees opinion regarding the training programme of the company. To understand the existing Training Programme conducted at HCL Peripherals. To give suggestions based on findings.
2.
3. 4. 5.
RESEARCH DESIGN
THE RESEARCH DESIGN SELECTED IS A DESCRIPTIVE ONE. PERIOD OF COVERAGE – 1 MONTH
SAMPLE DESIGN
SAMPLING UNITS – 150 SAMPLE SIZE – 50
TOOLS FOR ANALYSIS
1. 2.
3.
PERCENTAGE CHI – SQUARE CORRELATION
FINDINGS OF THE STUDY
?
From the study it is inferred that all the respondents are educated and 96% of the employees are aware of the Training Programme and have attended the training programme conducted at their organization. ? 72% of the employees find the Training Programme related to their work.78% of the employees agree that attending Training Programme has helped them to pick up new Technical skills and soft skills. ? Most of the employees find the quality of the training programme to be excellent. 72% of the employees feel that attending training programme leads them to perform better at work. 88% of the employees find the topics relevant to the training programme and they also find the topics covered during the Training Programme are easy to understand.
?
?
88% of the respondents accept that the topics taken for the training programme are covered within the right time It is also inferred that the quality of the topics covered reflects high level of satisfaction among the employees at the organization ? According to the study majority of the employees who are aware of the Training Programme conducted in their organization have shown their willingness to attend the Training Programme in future.
SUGGESTIONS AND RECOMMENDATIONS
? Individual attention may be provided to the trainees in order to encourage their participation and make them perform better at their job.
Employee’s feedback should be regularly obtained in order to understand the effectiveness of the training programme. In this study, 18% of the employees are not satisfied with the training programme. It is important to understand why these employees are not satisfied with the training programme and what can be done to satisfy these employees.
?
?
Training programme should also focus on improving the customer servicing skills of the employees. In this study, 34% of the people did not feel that their customer servicing skills have improved after attending the training programme. In today’s service oriented society, it is important for employees to have a strong customer servicing skills.
CONLUSIONS
Training programme’s main objective is to improve the productivity of the company’s employees which in turn will improve the company’s profitability. Through training programmes, the employees’ skill levels are upgraded which will make the employees more productive. Training programme is also set up to help employees get used with new roles and responsibilities usually after promotion. When an employee gets promoted from one level to next level, the skills required to do his/her job changes and training programmes are essential in equipping the employee with the new skills. Training programme is also a way for the company to showcase to its employees that it cares for employees’ self development. This plays a big role in increasing the loyalty that an employee feels towards its organization Employees’ feedback on the training programme is essential to understand the effectiveness of training programme. Most times, employees better understand the kind of training programme that would help them. It is important to get employees’ opinion before the creation of new training programmes.
LIMITATIONS
?
Given that HCL peripherals in a national player, it is not easy to understand the true nature of the training programmes by surveying HCL Peripherals employees based out of Pondicherry. The local factors such as training facilities in Pondicherry and quality of the trainers play a big role in the determining employee’s perception of the training programmes.
The results are only based on 50 HCL Peripherals employees selected in a random manner. For a division as large as HCL Peripherals, it may not be indicative of the overall perception of the training programmes. Given that the study was conducted over a short period of time, it is impossible to surface all the aspects of training programmes.
?
?
SCOPE FOR FURTHER STUDY
?
This study could compare HCL Peripherals’ training programmes with its peers in the same industry group. Through the comparison, one can establish how well the company trains its employees when compared to its competition. This study could be conducted to understand the relationship between the money spent on training an employee and the money saved on through an increase in employee’s efficiency. This could throw light on whether training programmes are good for the company.
?
This study could be conducted on training programmes at different levels of the employee hierarchy. It would be interesting to note if the company pay the same level of focus in developing low-level employees as it does in developing upper-management.
doc_651385658.ppt