Description
Understanding is a psychological process related to an abstract or physical object, such as a person, situation, or message whereby one is able to think about it and use concepts to deal adequately with that object. Understanding is a relation between the knower and an object of understanding. Understanding implies abilities and dispositions with respect to an object of knowledge sufficient to support intelligent behavior
organizational behavior
Understanding Work team
Why Have Teams Become So Popular
? Teams typically outperform individuals.
? Teams use employee talents better.
? Teams are more flexible and responsive to changes in the environment.
? Teams facilitate employee involvement.
? Teams are an effective way to democratize and organization and increase motivation.
Team Versus Group: What’s the Difference
Work Group A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. Work Team
A group whose individual efforts result in a performance that is greater than the sum of the individual inputs.
Comparing Work Groups and Work Teams
E X H I B I T 9–1
Types of Teams
Problem-Solving Teams Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. Self-Managed Work Teams
Groups of 10 to 15 people who take on the responsibilities of their former supervisors.
Types of Teams (cont’d)
Cross-Functional Teams
Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
• Task forces • Committees
Types of Teams (cont’d)
Virtual Teams Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
Team Characteristics 1. The absence of paraverbal and nonverbal cues 2. A limited social context 3. The ability to overcome time and space constraints
A TeamEffectiveness Model
E X H I B I T 9–3
Creating Effective Teams
Creating Effective Teams (cont’d)
Key Roles of Teams
E X H I B I T 9–4
Creating Effective Teams (cont’d)
Creating Effective Teams (cont’d)
Effects of Group Processes
+ – =
E X H I B I T 9–4
Turning Individuals into Team Players
? Selection
– Make team skills one of the interpersonal skills in the hiring process.
? Training
– Individualistic people can learn
? Rewards
– Rework the reward system to encourage cooperative efforts rather than competitive (individual) ones
– Continue to recognize individual contributions while still emphasizing the importance of teamwork
© 2009 Prentice-Hall Inc. All
10-14
Beware: Teams Aren’t Always the Answer
? Three tests to see if a team fits the situation:
– Is the work complex and is there a need for different perspectives? – Does the work create a common purpose or set of goals for the group that is larger than the aggregate of the goals for individuals? – Are members of the group involved in interdependent tasks?
doc_795286801.ppt
Understanding is a psychological process related to an abstract or physical object, such as a person, situation, or message whereby one is able to think about it and use concepts to deal adequately with that object. Understanding is a relation between the knower and an object of understanding. Understanding implies abilities and dispositions with respect to an object of knowledge sufficient to support intelligent behavior
organizational behavior
Understanding Work team
Why Have Teams Become So Popular
? Teams typically outperform individuals.
? Teams use employee talents better.
? Teams are more flexible and responsive to changes in the environment.
? Teams facilitate employee involvement.
? Teams are an effective way to democratize and organization and increase motivation.
Team Versus Group: What’s the Difference
Work Group A group that interacts primarily to share information and to make decisions to help each group member perform within his or her area of responsibility. Work Team
A group whose individual efforts result in a performance that is greater than the sum of the individual inputs.
Comparing Work Groups and Work Teams
E X H I B I T 9–1
Types of Teams
Problem-Solving Teams Groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment. Self-Managed Work Teams
Groups of 10 to 15 people who take on the responsibilities of their former supervisors.
Types of Teams (cont’d)
Cross-Functional Teams
Employees from about the same hierarchical level, but from different work areas, who come together to accomplish a task.
• Task forces • Committees
Types of Teams (cont’d)
Virtual Teams Teams that use computer technology to tie together physically dispersed members in order to achieve a common goal.
Team Characteristics 1. The absence of paraverbal and nonverbal cues 2. A limited social context 3. The ability to overcome time and space constraints
A TeamEffectiveness Model
E X H I B I T 9–3
Creating Effective Teams
Creating Effective Teams (cont’d)
Key Roles of Teams
E X H I B I T 9–4
Creating Effective Teams (cont’d)
Creating Effective Teams (cont’d)
Effects of Group Processes
+ – =
E X H I B I T 9–4
Turning Individuals into Team Players
? Selection
– Make team skills one of the interpersonal skills in the hiring process.
? Training
– Individualistic people can learn
? Rewards
– Rework the reward system to encourage cooperative efforts rather than competitive (individual) ones
– Continue to recognize individual contributions while still emphasizing the importance of teamwork
© 2009 Prentice-Hall Inc. All
10-14
Beware: Teams Aren’t Always the Answer
? Three tests to see if a team fits the situation:
– Is the work complex and is there a need for different perspectives? – Does the work create a common purpose or set of goals for the group that is larger than the aggregate of the goals for individuals? – Are members of the group involved in interdependent tasks?
doc_795286801.ppt