How to use a Questionnaire

Here is demo questionnaire prepared by me while researching MARKETING STRATEGIES & CONSUMER BEHAVIOUR OF AIRTEL Vs VODAFONE --------------------



Questionnaire

1. NAME: _________________________
2. AGE:
( ) upto 25 Yrs. ( ) 26-35 Yrs. ( ) 36-45 Yrs. ( ) 46 Yrs. & above
3. SEX:
( ) Male ( ) Female
4. EDUCATION LEVEL:
( ) High School ( ) Undergraduate ( ) Graduate & above ( ) Others___________
5. OCCUPATION:
( ) Student ( ) Service Man ( ) Professional ( ) Businessman ( ) Other ____________

6. Which cell phone service you are using:
( ) AIR TEL ( ) HUTCH (NOW VODAFONE)
7. Which category of service you are using:
( ) Prepaid ( ) Postpaid
8. What is your spending per month:
( ) Upto 500 ( ) Rs.501-1000 ( ) Rs.1001-2000 ( ) Above Rs.2000
9. How much time taken by your service provider to activate sim :
( ) Same day ( ) Next day ( ) 2-3 days ( ) More than 3 days

10. To what extent you are satisfied with Current Tariff of your cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
11. To what extent you are satisfied with Network Quality of your cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
12. To what extent you are satisfied with SMS Facility of your cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
13. To what extent you are satisfied with Roaming Facility of your cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
14. To what extent you are satisfied with Voice Mail Service of your cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
15. To what extent you are satisfied with Mobile Banking of your cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
16. To what extent you are satisfied with Value Added Services like GPRS, MMS, E-MAIL, Chatting, Fax etc. of your cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
17. To what extent you are satisfied with Billing by your cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
18. To what extent you are satisfied with Customer Care Service of cell operator:
( ) Very Satisfied ( ) Satisfied ( ) Satisfied to an extent ( ) Dissatisfied
19. Are you planning to Shift to other cell operator in near future:
( ) Yes ( ) No
20. Are you going to Recommend your cell operator to others:
( ) Yes ( ) No
21. Any Suggestions to service provider:
________________________________________________________ ________________________________________________________
 
Can anyone like to Share Word on use Questionnaires.

Hello Murgha,

I got some information on the The use of questionnaires for acquiring information on public perception and would like to share it with you and other student's. So please download and check it.
 

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