Description
Covers HR management through ERP at Sandvik
Sandvik and HCM An Introduction
Sandvik
Facts and Figures
• Revenue of $10bn • Presence in 130 countries • 44,000 employees • Tooling • Mining & Construction • Materials Technology
Business Areas
Sandvik HR Information System
PeopleSoft's Human Capital Management 8.9
Aimed at creating consistent HR processes across 130 offices
Deployed in June 2003
HR Information Part of a management comprehensive of 37000 re-engineering employees project
Implementation Approach
Mix of vanilla and customized styles Implementation and maintenance mainly carried out by Accenture Services Pvt Ltd PeopleSoft HCM 8.9
Operations jointly handled by Sandvik and Accenture in the form of a Shared Service Centre (SSC)
Conversion done in a phased manner across Sandvik based on geographies
Present Status
Rollout 1st 2nd 3rd 4th Regulatory Region Sweden, Finland and USA Phase Onward and Upward Onward and Upward Shake down Go live
Great Britain and Germany
France India and South Africa
Support Architecture
Job Data Sample
Employee ID 1234 1234 1234 1234 1234 1234 Employee Record No 0 0 0 0 0 1 Effective Date 15-12-2006 08-09-2007 11-11-2007 11-11-2007 11-10-2008 01-02-2009 Effective Sequence 0 0 0 1 0 0 Effective Status A A A A I A Transaction Type HIR PRO XFR XFR TER REH Salary Supervisor 2000 3000 3000 3000 3000 3500 5555 6666 7777 6666 6666 8888
1234
1
02-03-2009
0
I
TER
3500
8888
Module
Manager Self Service (MSS)
MANAGER SELF SERVICE (MSS)
Users
Managers Shared Service center HRAs
Objective
Allow managers to initiate a transaction on any of their direct reportees
Transactions by MSS
Transfer Promotion Salary Change
Status Change
Termination Leave of Absence Reporting Change
User Roles
User Roles
Managers
Human Resource Administrators (HRA)
System Administrators (SSC)
OLM
RLM
GFR
MSS Generic Approval Process
OLM
Choose reportee, effdt, transaction
Enter New Information
MSS Database
RLM
Approval
Approval
SSC
Approval
HRA
Review & Comment
Grand Parent
Job Database
Approval Process Pushback
Users involved in each transaction
OLM
Transfer Promotion Salary Change Status Change Termination Leave of Absence ? ? ? ? ? ?
RLM
? ?
GFR
? ? ? ?
HRA
? ? ? ? ? ?
SSC
? ? ? ? ? ?
Reporting Change
?
?
?
?
Inputs
Outputs
Dear John A MSS transaction has been initiated by Mary for Jacob (EmpID: 34221, PRO). The transaction is pending in your work list awaiting approval. Sincerely Sandvik SSC (This is a system generated e-mail, you cannot respond as it is only used for sending notifications.) This is a system generated mail. Please do not respond as this mailbox is only used for sending notifications. Contact your local HRSC for any assistance.
ESS Reports
REPORT: ALL COMPLETED TRANSACTIONS WITH EFFECTIVE DATE IN THE LAST FISCAL YEAR WHERE THE SALARY CHANGE HAS BEEN MORE THAN 20% OF THE OLD COMPENSATION Objective: To understand the compensation appraisal trend of the organization in the last year
Employee Employee Effective Old Transaction % Increase Name Date Compensation
Jack 01-01-2007 Promotion 2000 22.3
HRA
HRA Name
22341
34231
Annika
12134
Tom
03-03-2008
Transfer
5000
27
23443
Gunnar
56543
Nelson
14-12-2009 Sal Change
6000
21.22
34231
Annika
DIS Reports
REPORT: ALL PENDING TRANSACTIONS IN A DEPARTMENT AWAITING APPROVAL AT A STEP FOR MORE THAN 30 DAYS Objective: To identify long pending transactions and follow up with the approvers to complete the process
Transaction Employee ID
224657 224889 225987 22341 12134 56543
Date of Initiation
02-07-2007 03-08-2008 12-11-2009
Effective Date
11-11-2007 01-01-2009 14-12-2009
Transaction
Promotion Transfer Sal Change
Pending With
Jones Miller Steven
Days Since Pending
34 41 39
MIS Reports
REPORT: ALL PENDING TRANSACTIONS WITH EFFECTIVE DATE PRIOR TO THE CURRENT ROW DATE IN THE JOB DATA TABLE Objective: To identify transactions that would ultimately throw a warning and seek reconfirmation with HRAs
Transaction ID
224657 224889 225987
Employee
22341 12134 56543
Effective Date
29-12-2009 12-11-2008 14-08-2008
Current Row Date
31-12-2009 12-12-2008 06-07-2009
Transaction
Promotion Transfer Sal Change
HRA
Mia Annika Larsson
Module
eRecruitment
eRecruitment at a glance
Vanilla implementation
Talent Acquisition & Management (TAM)
Job Opening to Hiring
Functions of TAM at Sandvik
Creation of job opening
Receiving applications for a job opening
Filtering of applications Extension of job offer Creation of candidate pool
Roles in TAM
User Roles
Manager
HRA
Applicants
Employee
External Applicant
Job Opening and Applying to a Job
Manager Create JO Seek Approval HRA Approval SSC
Browse JOs Apply to job
Post JO
Job Openings Database
Approval
Application Database
JO Creation Applicant Pushback JO Application
Filtering of Applications
Job Opening Database
Application Database
SSC
Filter applications Seek approval
HRA
Inform Manager applicant
Inform applicants
Application Filtering Pushback
Applicant Hiring
HRA
Select applicant
SSC
Extend Offer Hire as employee
Employee Database
Application Hiring
Candidate Pool Creation
Manager
Select candidates HRA Candidate Pool Creation Candidate Pool Database
Inputs to the Module
Outputs
Dear Mary Sandvik Pvt. Ltd. is pleased to offer you a job as a Senior Engineer (Job Opening: 332770). We trust that your knowledge, skills and experience will be among our most valuable assets. Please send a mail to the HR contact person citing the job opening ID and the applicant ID informing us of your response. Sincerely Sandvik SSC (This is a system generated e-mail, you cannot respond as it is only used for sending notifications.) This is a system generated mail. Please do not respond as this mailbox is only used for sending notifications. Contact your local HRSC for any assistance.
ESS Reports
REPORT: NUMBER OF NEW HIRES IN THE PAST EIGHT QUARTERS Objective: To find the rate of recruitment through consecutive quarters in the past two years
Quarter Start Date
Quarter End Date
White Collar Employee
Blue Collar Employee
Average Compensation
01-07-2009 01-04-2009 01-10-2008
30-09-2009 30-06-2009 31-12-2008
31 28 40
27 25 18
5000 6000 7000
DSS Reports
REPORT: STATUS OF ALL JOB OPENINGS IN TERMS OF NO OF APPLICATIONS, NO OF REQUIREMENTS AND JOINING DATE Objective: To find the effectiveness of job opening advertisement and plan any action if the deadline is near
Job Opening ID
324556
325671 324993
Job Code
Requirements Applicants
Hires
Joining Date
342
775 441
4
3 5
21
20 25
1
2 0
21-03-2010
25-03-2010 02-04-2010
MIS Reports
REPORT: TO FIND THE LIST OF PENDING JOB OPENINGS WITH ADVERTISEMENTS TO BE POSTED Objective: To create priority of job advertisements to be posted
Job Opening ID
334556
JO Manager
Adam
Posting Date
30-08-2009
HRA
Angela
334572
Jones
02-09-2009
Nikki
334582
Michael
05-09-2009
Mika
The FIS
Implementation and Issues
Development & Testing
Development
Application Development
Testing
System Testing – New Release
Application Maintenance
System Testing – Bug Fixes
Migration & Training
Migration
Data from the new country
Training
Team Level
Project Level
Data cleansing and conversion into ‘csv’ format Migration into test database and consistency check
• KT to team members • Emphasis on problem solving
Migration into PRD environment
• KT to client, specially SSC • Emphasis on limitations, issues
Integration and Supporting System
People Soft CRM
HRMS system
Global Payroll Interface
Payroll system Finance system
Impact on the Organization
Advantages Limitations
Integration of standalone HR systems
Integration among various functions Resistance from Users Vendor Support
Ease of customization
Best practices
doc_832612804.pptx
Covers HR management through ERP at Sandvik
Sandvik and HCM An Introduction
Sandvik
Facts and Figures
• Revenue of $10bn • Presence in 130 countries • 44,000 employees • Tooling • Mining & Construction • Materials Technology
Business Areas
Sandvik HR Information System
PeopleSoft's Human Capital Management 8.9
Aimed at creating consistent HR processes across 130 offices
Deployed in June 2003
HR Information Part of a management comprehensive of 37000 re-engineering employees project
Implementation Approach
Mix of vanilla and customized styles Implementation and maintenance mainly carried out by Accenture Services Pvt Ltd PeopleSoft HCM 8.9
Operations jointly handled by Sandvik and Accenture in the form of a Shared Service Centre (SSC)
Conversion done in a phased manner across Sandvik based on geographies
Present Status
Rollout 1st 2nd 3rd 4th Regulatory Region Sweden, Finland and USA Phase Onward and Upward Onward and Upward Shake down Go live
Great Britain and Germany
France India and South Africa
Support Architecture
Job Data Sample
Employee ID 1234 1234 1234 1234 1234 1234 Employee Record No 0 0 0 0 0 1 Effective Date 15-12-2006 08-09-2007 11-11-2007 11-11-2007 11-10-2008 01-02-2009 Effective Sequence 0 0 0 1 0 0 Effective Status A A A A I A Transaction Type HIR PRO XFR XFR TER REH Salary Supervisor 2000 3000 3000 3000 3000 3500 5555 6666 7777 6666 6666 8888
1234
1
02-03-2009
0
I
TER
3500
8888
Module
Manager Self Service (MSS)
MANAGER SELF SERVICE (MSS)
Users
Managers Shared Service center HRAs
Objective
Allow managers to initiate a transaction on any of their direct reportees
Transactions by MSS
Transfer Promotion Salary Change
Status Change
Termination Leave of Absence Reporting Change
User Roles
User Roles
Managers
Human Resource Administrators (HRA)
System Administrators (SSC)
OLM
RLM
GFR
MSS Generic Approval Process
OLM
Choose reportee, effdt, transaction
Enter New Information
MSS Database
RLM
Approval
Approval
SSC
Approval
HRA
Review & Comment
Grand Parent
Job Database
Approval Process Pushback
Users involved in each transaction
OLM
Transfer Promotion Salary Change Status Change Termination Leave of Absence ? ? ? ? ? ?
RLM
? ?
GFR
? ? ? ?
HRA
? ? ? ? ? ?
SSC
? ? ? ? ? ?
Reporting Change
?
?
?
?
Inputs
Outputs
Dear John A MSS transaction has been initiated by Mary for Jacob (EmpID: 34221, PRO). The transaction is pending in your work list awaiting approval. Sincerely Sandvik SSC (This is a system generated e-mail, you cannot respond as it is only used for sending notifications.) This is a system generated mail. Please do not respond as this mailbox is only used for sending notifications. Contact your local HRSC for any assistance.
ESS Reports
REPORT: ALL COMPLETED TRANSACTIONS WITH EFFECTIVE DATE IN THE LAST FISCAL YEAR WHERE THE SALARY CHANGE HAS BEEN MORE THAN 20% OF THE OLD COMPENSATION Objective: To understand the compensation appraisal trend of the organization in the last year
Employee Employee Effective Old Transaction % Increase Name Date Compensation
Jack 01-01-2007 Promotion 2000 22.3
HRA
HRA Name
22341
34231
Annika
12134
Tom
03-03-2008
Transfer
5000
27
23443
Gunnar
56543
Nelson
14-12-2009 Sal Change
6000
21.22
34231
Annika
DIS Reports
REPORT: ALL PENDING TRANSACTIONS IN A DEPARTMENT AWAITING APPROVAL AT A STEP FOR MORE THAN 30 DAYS Objective: To identify long pending transactions and follow up with the approvers to complete the process
Transaction Employee ID
224657 224889 225987 22341 12134 56543
Date of Initiation
02-07-2007 03-08-2008 12-11-2009
Effective Date
11-11-2007 01-01-2009 14-12-2009
Transaction
Promotion Transfer Sal Change
Pending With
Jones Miller Steven
Days Since Pending
34 41 39
MIS Reports
REPORT: ALL PENDING TRANSACTIONS WITH EFFECTIVE DATE PRIOR TO THE CURRENT ROW DATE IN THE JOB DATA TABLE Objective: To identify transactions that would ultimately throw a warning and seek reconfirmation with HRAs
Transaction ID
224657 224889 225987
Employee
22341 12134 56543
Effective Date
29-12-2009 12-11-2008 14-08-2008
Current Row Date
31-12-2009 12-12-2008 06-07-2009
Transaction
Promotion Transfer Sal Change
HRA
Mia Annika Larsson
Module
eRecruitment
eRecruitment at a glance
Vanilla implementation
Talent Acquisition & Management (TAM)
Job Opening to Hiring
Functions of TAM at Sandvik
Creation of job opening
Receiving applications for a job opening
Filtering of applications Extension of job offer Creation of candidate pool
Roles in TAM
User Roles
Manager
HRA
Applicants
Employee
External Applicant
Job Opening and Applying to a Job
Manager Create JO Seek Approval HRA Approval SSC
Browse JOs Apply to job
Post JO
Job Openings Database
Approval
Application Database
JO Creation Applicant Pushback JO Application
Filtering of Applications
Job Opening Database
Application Database
SSC
Filter applications Seek approval
HRA
Inform Manager applicant
Inform applicants
Application Filtering Pushback
Applicant Hiring
HRA
Select applicant
SSC
Extend Offer Hire as employee
Employee Database
Application Hiring
Candidate Pool Creation
Manager
Select candidates HRA Candidate Pool Creation Candidate Pool Database
Inputs to the Module
Outputs
Dear Mary Sandvik Pvt. Ltd. is pleased to offer you a job as a Senior Engineer (Job Opening: 332770). We trust that your knowledge, skills and experience will be among our most valuable assets. Please send a mail to the HR contact person citing the job opening ID and the applicant ID informing us of your response. Sincerely Sandvik SSC (This is a system generated e-mail, you cannot respond as it is only used for sending notifications.) This is a system generated mail. Please do not respond as this mailbox is only used for sending notifications. Contact your local HRSC for any assistance.
ESS Reports
REPORT: NUMBER OF NEW HIRES IN THE PAST EIGHT QUARTERS Objective: To find the rate of recruitment through consecutive quarters in the past two years
Quarter Start Date
Quarter End Date
White Collar Employee
Blue Collar Employee
Average Compensation
01-07-2009 01-04-2009 01-10-2008
30-09-2009 30-06-2009 31-12-2008
31 28 40
27 25 18
5000 6000 7000
DSS Reports
REPORT: STATUS OF ALL JOB OPENINGS IN TERMS OF NO OF APPLICATIONS, NO OF REQUIREMENTS AND JOINING DATE Objective: To find the effectiveness of job opening advertisement and plan any action if the deadline is near
Job Opening ID
324556
325671 324993
Job Code
Requirements Applicants
Hires
Joining Date
342
775 441
4
3 5
21
20 25
1
2 0
21-03-2010
25-03-2010 02-04-2010
MIS Reports
REPORT: TO FIND THE LIST OF PENDING JOB OPENINGS WITH ADVERTISEMENTS TO BE POSTED Objective: To create priority of job advertisements to be posted
Job Opening ID
334556
JO Manager
Adam
Posting Date
30-08-2009
HRA
Angela
334572
Jones
02-09-2009
Nikki
334582
Michael
05-09-2009
Mika
The FIS
Implementation and Issues
Development & Testing
Development
Application Development
Testing
System Testing – New Release
Application Maintenance
System Testing – Bug Fixes
Migration & Training
Migration
Data from the new country
Training
Team Level
Project Level
Data cleansing and conversion into ‘csv’ format Migration into test database and consistency check
• KT to team members • Emphasis on problem solving
Migration into PRD environment
• KT to client, specially SSC • Emphasis on limitations, issues
Integration and Supporting System
People Soft CRM
HRMS system
Global Payroll Interface
Payroll system Finance system
Impact on the Organization
Advantages Limitations
Integration of standalone HR systems
Integration among various functions Resistance from Users Vendor Support
Ease of customization
Best practices
doc_832612804.pptx