Description
The presentation describes on great places to work in the professional services industry.
Great Places to work
Professional Services Industry
?
A great place to work is a research done by the Great Place to Work Institute – a Research and Management Consultancy based in the US since the 1980
Their initiatives help companies & sectors globally to improve their workplace relationships Analysed the companies in the professional services sector namely:
?
?
a) Make My Trip
b) The Smart Cube c) BMR Advisors Pvt. Ltd.
?
Study has enabled us to know the methodology adopted by these companies to become one of the best places to work with.
Companies which strive to encourage their employees to be passionate about their work can adopt some of these methodologies which has been discussed in the study and adopted by some companies to be able to deliver better and become a grand place to work with.
?
?
Companies are evaluated on the basis of employee responses
The evaluation is also done on the basis of the materials submitted by the respective companies conducted by the Great Place to Work In. as well as the information gathered from reputable sources The organisations which are evaluated for the ‘Best Companies’ list administer the ‘Trust Index Employee Survey’ to all or a representative sample of their employee population This survey measures the employees experience through the 5 dimensions of the Great Places to work model and captures the employee responses of what makes their workplace great & what would make it better in their opinion
?
?
?
?
Two-third of the evaluation is based on employee survey result
Remaining one-third of the evaluation is based on the Culture
?
Audit Questionnaire
Objective of a cultural audit is to identify areas in business practices for improving cultural sensitivity. It clearly identifies challenges and opportunities, establishes a baseline, analyzes the gaps, and directs the organization toward cost effective initiatives. The goal is to build employees' loyalty and enhance their productivity and attract more new clients – thus driving the company's overall competitive advantage.
?
A great place to work® is one in which you "trust the people you
work for, have pride in what you do, and enjoy the people you work with.“
Trust is the essential ingredient for the primary workplace relationship between the employee and the employer. According to our model, trust is composed of three dimensions:
?
?
The final two dimensions of the Institute's model relate to workplace relationships between employees and their jobs/company (Pride), and between the employee and other employees (Camaraderie).
Credibility
Credibility means managers regularly communicate with employees about the company's direction and plans - and solicit their ideas. To be credible, words must be followed by action.
How it plays out in the workplace
• Communications are open and accessible • Competence in coordinating human and material resources • Integrity in carrying out vision with consistency
Respect
Respect involves providing employees with the equipment, resources, and training they need to do their job. It means appreciating good work and extra effort. Respect means that work/life balance is a practice, not a slogan.
How it plays out in the workplace
• Supporting professional development and showing appreciation • Collaboration with employees on relevant decisions • Caring for employees as individuals with personal lives
Fairness
Everybody receives equitable opportunity for recognition. Decisions on hiring and promotions are made impartially, and the workplace seeks to free itself of discrimination, with clear processes for appealing and adjudicating disputes. To be fair, you must be just.
How it plays out in the workplace
• Equity - balanced treatment for all in terms of rewards • Impartiality - absence of favoritism in hiring and promotions • Justice - lack of discrimination and process for appeals
Pride
This dimension relates to workplace relationships between employees and their jobs/company.
How it plays out in the workplace
• In personal job, individual contributions • In work produced by one’s team or work group • In the organization’s products and standing in the community
Camaraderie
This dimension relates to workplace relationships between the employee and other employees.
How it plays out in the workplace
• Ability to be oneself • Socially friendly and welcoming atmosphere
• Sense of ‘Family’ or ‘Team’
?
There are various parameters which are looked upon before a company can get listed in the list of Great Place to Work in:
Approach Steps:
1. The employees are surveyed about their experiences in the workplace 2. Assessment of the company culture by knowing the practices and programs offered to the employees by the mgmt 3. Identifying the Best Companies to work for & benchmark to know what they do differently
?
The Great Places to work in the Professional Services Industry in
2010 are:
a) Make My Trip b) The Smart Cube c) BMR Advisors Pvt. Ltd.
Headquarters Industry Type Status Company Size Founded Turnover
Gurgaon, India Leisure, Travel & Tourism Public Company Operating 501-1000 employees 2000 INR 2200 crore
Methodology Adopted:
RANK
An internal survey was conducted wherein employees were asked what makes ‘Makemytrip.com’ such a great place to work?
?
Reasons why makemytrip.com is a best place to work
Front line empowerment Career Growth Better Compensation
Recognition
Accessibility to senior team members
Organizational Pride
Fun at work culture
Fun & Games At work
Importance to Team Performance
Cross Functional Communication
Bumblebee Group
Brainstorming by Business Heads
Senate Group
Encourage Employee Ideas
The Idea’s Portal
Headquarters Industry Type Status Company Size Founded Turnover
London, UK Research / KPO Privately Held Operating 170 - 200 employees 2003 INR 350 crore
Methodology Adopted:
RANK
An internal survey was conducted wherein employees were asked what makes ‘The Smart Cube’ such a great place to work?
?
Reasons why The Smart Cube is a best place to work
Strong PMS System Competency Based Appraisals Rewards & Recognition
Training
Strong Talent Engagement Process
Counseling & Mentoring
Work – Life Balance
Employee Philanthropy
Vibrant & Informal Work Culture
Multi-cultural Workforce
Headquarters Industry Type Status Company Size Founded Turnover
New Delhi, India Management Consulting Partnership Operating 400 employees 2004 USD 50 Mn
Methodology Adopted:
RANK
An internal survey was conducted wherein employees were asked what makes ‘BMR Advisors Pvt. Ltd.’ such a great place to work?
?
Reasons why BMR Advisors Pvt. Ltd. is a best place to work
Strongly Value Driven Focus on Personal & Professional Development Employee Passion & Commitment Induction Program & Buddy Lunches
Strong Employee Recognition
Socially Welcoming
Young & Vibrant Workforce
Employee Engagement
Free Lunch & Snacks
Fun at work initiatives
?
? ?
Organizations become great place to work when employees care for each other.
Managers should try to make the workplace and the activities enjoyable Managers should regularly communicate with employees about the company's direction and plans and solicit their ideas. Management must provide the employees with the equipment, resources, and training they need to do their job Managers must appreciate good work & must reach out to employees & foster a spirit of collaboration across departments to create an environment that is safe and healthy. These initiatives help organizations make their workplace the best place to work in, thereby helping the company succeed in its competitive business as well as in retaining the best workforce.
?
?
?
doc_771318689.ppt
The presentation describes on great places to work in the professional services industry.
Great Places to work
Professional Services Industry
?
A great place to work is a research done by the Great Place to Work Institute – a Research and Management Consultancy based in the US since the 1980
Their initiatives help companies & sectors globally to improve their workplace relationships Analysed the companies in the professional services sector namely:
?
?
a) Make My Trip
b) The Smart Cube c) BMR Advisors Pvt. Ltd.
?
Study has enabled us to know the methodology adopted by these companies to become one of the best places to work with.
Companies which strive to encourage their employees to be passionate about their work can adopt some of these methodologies which has been discussed in the study and adopted by some companies to be able to deliver better and become a grand place to work with.
?
?
Companies are evaluated on the basis of employee responses
The evaluation is also done on the basis of the materials submitted by the respective companies conducted by the Great Place to Work In. as well as the information gathered from reputable sources The organisations which are evaluated for the ‘Best Companies’ list administer the ‘Trust Index Employee Survey’ to all or a representative sample of their employee population This survey measures the employees experience through the 5 dimensions of the Great Places to work model and captures the employee responses of what makes their workplace great & what would make it better in their opinion
?
?
?
?
Two-third of the evaluation is based on employee survey result
Remaining one-third of the evaluation is based on the Culture
?
Audit Questionnaire
Objective of a cultural audit is to identify areas in business practices for improving cultural sensitivity. It clearly identifies challenges and opportunities, establishes a baseline, analyzes the gaps, and directs the organization toward cost effective initiatives. The goal is to build employees' loyalty and enhance their productivity and attract more new clients – thus driving the company's overall competitive advantage.
?
A great place to work® is one in which you "trust the people you
work for, have pride in what you do, and enjoy the people you work with.“
Trust is the essential ingredient for the primary workplace relationship between the employee and the employer. According to our model, trust is composed of three dimensions:
?
?
The final two dimensions of the Institute's model relate to workplace relationships between employees and their jobs/company (Pride), and between the employee and other employees (Camaraderie).
Credibility
Credibility means managers regularly communicate with employees about the company's direction and plans - and solicit their ideas. To be credible, words must be followed by action.
How it plays out in the workplace
• Communications are open and accessible • Competence in coordinating human and material resources • Integrity in carrying out vision with consistency
Respect
Respect involves providing employees with the equipment, resources, and training they need to do their job. It means appreciating good work and extra effort. Respect means that work/life balance is a practice, not a slogan.
How it plays out in the workplace
• Supporting professional development and showing appreciation • Collaboration with employees on relevant decisions • Caring for employees as individuals with personal lives
Fairness
Everybody receives equitable opportunity for recognition. Decisions on hiring and promotions are made impartially, and the workplace seeks to free itself of discrimination, with clear processes for appealing and adjudicating disputes. To be fair, you must be just.
How it plays out in the workplace
• Equity - balanced treatment for all in terms of rewards • Impartiality - absence of favoritism in hiring and promotions • Justice - lack of discrimination and process for appeals
Pride
This dimension relates to workplace relationships between employees and their jobs/company.
How it plays out in the workplace
• In personal job, individual contributions • In work produced by one’s team or work group • In the organization’s products and standing in the community
Camaraderie
This dimension relates to workplace relationships between the employee and other employees.
How it plays out in the workplace
• Ability to be oneself • Socially friendly and welcoming atmosphere
• Sense of ‘Family’ or ‘Team’
?
There are various parameters which are looked upon before a company can get listed in the list of Great Place to Work in:
Approach Steps:
1. The employees are surveyed about their experiences in the workplace 2. Assessment of the company culture by knowing the practices and programs offered to the employees by the mgmt 3. Identifying the Best Companies to work for & benchmark to know what they do differently
?
The Great Places to work in the Professional Services Industry in
2010 are:
a) Make My Trip b) The Smart Cube c) BMR Advisors Pvt. Ltd.
Headquarters Industry Type Status Company Size Founded Turnover
Gurgaon, India Leisure, Travel & Tourism Public Company Operating 501-1000 employees 2000 INR 2200 crore
Methodology Adopted:
RANK
An internal survey was conducted wherein employees were asked what makes ‘Makemytrip.com’ such a great place to work?
?
Reasons why makemytrip.com is a best place to work
Front line empowerment Career Growth Better Compensation
Recognition
Accessibility to senior team members
Organizational Pride
Fun at work culture
Fun & Games At work
Importance to Team Performance
Cross Functional Communication
Bumblebee Group
Brainstorming by Business Heads
Senate Group
Encourage Employee Ideas
The Idea’s Portal
Headquarters Industry Type Status Company Size Founded Turnover
London, UK Research / KPO Privately Held Operating 170 - 200 employees 2003 INR 350 crore
Methodology Adopted:
RANK
An internal survey was conducted wherein employees were asked what makes ‘The Smart Cube’ such a great place to work?
?
Reasons why The Smart Cube is a best place to work
Strong PMS System Competency Based Appraisals Rewards & Recognition
Training
Strong Talent Engagement Process
Counseling & Mentoring
Work – Life Balance
Employee Philanthropy
Vibrant & Informal Work Culture
Multi-cultural Workforce
Headquarters Industry Type Status Company Size Founded Turnover
New Delhi, India Management Consulting Partnership Operating 400 employees 2004 USD 50 Mn
Methodology Adopted:
RANK
An internal survey was conducted wherein employees were asked what makes ‘BMR Advisors Pvt. Ltd.’ such a great place to work?
?
Reasons why BMR Advisors Pvt. Ltd. is a best place to work
Strongly Value Driven Focus on Personal & Professional Development Employee Passion & Commitment Induction Program & Buddy Lunches
Strong Employee Recognition
Socially Welcoming
Young & Vibrant Workforce
Employee Engagement
Free Lunch & Snacks
Fun at work initiatives
?
? ?
Organizations become great place to work when employees care for each other.
Managers should try to make the workplace and the activities enjoyable Managers should regularly communicate with employees about the company's direction and plans and solicit their ideas. Management must provide the employees with the equipment, resources, and training they need to do their job Managers must appreciate good work & must reach out to employees & foster a spirit of collaboration across departments to create an environment that is safe and healthy. These initiatives help organizations make their workplace the best place to work in, thereby helping the company succeed in its competitive business as well as in retaining the best workforce.
?
?
?
doc_771318689.ppt