Description
Food express ecommerce - Operation management (OM)
Food
Express
E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
FoodExpress.com
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
What is E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
•For us it is a Electronic Marketing.
• “It consist of buying and selling goods and services over an electronic systems Such as the internet and other computer networks.”
Food
Express
E-Commerce
Why Use E-Commerce ?
• LOW ENTRY COST • REDUCES TRANSACTION COSTS • ACCESS TO THE GLOBAL MARKET • SECURE MARKET SHARE What is E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
The Process Of E-Commerce
• A consumer uses Web browser to connect to the home page of a merchant's Web site on the Internet.
What is E-Commerce • The consumer browses the catalog of products featured on the site and selects items to purchase. The selected items are placed in the electronic equivalent of a shopping cart.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• When the consumer is ready to complete the purchase of selected items, she provides a billto and ship-to address for purchase and delivery.
Next
Food
Express
E-Commerce
The Process Of E-Commerce
• When the merchant's Web server receives this information, it computes the total cost of the order--including tax, shipping, and handling charges--and displays the total to the What isthen E-Commerce customer.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• The customer can now provide payment information, such as a credit card number, and then submit the order.
Next
Food
Express
E-Commerce
The Process Of E-Commerce
• When the credit card number is validated and the order is completed at the Commerce Server site, the merchant's site displays a receipt confirming the customer's purchase. What is E-Commerce • The Commerce Server site then forwards the order to a Processing Network for payment processing and fulfillment.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Types of E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Business-to-business (B2B)
• Business-to-consumer (B2C)
• Business-to-Employee (B2E)
• Consumer-to-consumer (C2C)
Food
Express
E-Commerce
Business-to-business (B2B)
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• It defines that Buyer and seller are two different entities. It is similar to manufacturer issuing goods to the retailer or wholesaler.
Food
Express
E-Commerce
Business-to-consumer (B2C)
• It is the model taking businesses and consumers interaction. The basic concept of this model is to sell the product online to the consumers. • B2c is the direct trade between the company and consumers. It provides direct selling through online.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Business-to-Employee (B2E)
• Business-to-employee (B2E) electronic commerce uses an intrabusiness network which allows companies to provide products and/or services to their employees
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
•Consumer-to-consumer (C2C)
• There are many sites offering free classifieds, auctions, and forums where individuals can buy and sell thanks to online payment systems like PayPal where people can send and receive money online with ease.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
FoodExpress.com
What is FoodExpress ? •We believe that ordering food should be easy, fast and definitely fun! We wanted something simpler, so we made it. •FoodExpress has online menus from the staggering selection of delivery restaurants around you.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
FoodExpress.com Process
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Guest User • Registered User
Food
Express
E-Commerce
FoodExpress.com Process (Guest User)
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
FoodExpress.com Process (Registered User)
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
How it Works
• FoodExpress is a simple service to order food from a variety of restaurants online. Enjoy different cuisines and flavours delivered at your door step. • Find a Restaurant • Order what you want • Check out and payment • Confirmation to the supplier • Delivery • Costing
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Find a Restaurant
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Order What you want
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Check out and Payment
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Confirmation to the Supplier
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• The Details entered by the customers is then forwarded to the respective food supplier. • A confirmation by the supplier is then received by FoodExpress.
• Then the Delivery process begins.
Food
Express
E-Commerce
Delivery
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Costing
• Variable Cost o Fuel o Repairs and maintenance o Electricity charges o Advertising.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Fixed Cost o Workers salary o Rent o Vehicles
Food
Express
E-Commerce
Operational Process
Food express Final confirmation
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Tracking
Order delivered Confirmation
Sms/call to delivery boy
Next
Food
Express
E-Commerce
Revenue Planning
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Offering night order facility - USP.
• 25% discount on delivery to registered customer.
• Charges applicable to unregistered customers. • Major revenue is generated.
Food
Express
E-Commerce
Capacity Planning
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Capacity = No. of workers X No. of shifts X Utilization X Efficiency • Utilization is a percent of design capacity achieved.
•
Efficiency is the percent of effective capacity achieved.
Next
Food
Express
E-Commerce
Marketing Strategy
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Advertising through social networks like Facebook , Twitter , etc. • Distribution of pamphlets , Standees in all the outlets we have a tie up with.
• Also distribution of pamphlets in malls , colleges and other public places.
• Tie ups with the corporates for bulk orders.
Next
Food
Express
E-Commerce
Expansion Strategy and Backup
• After attaining all our objectives we will expand our reach from Mumbai to all over India. • Collaborating all the other food joints and coffee shops.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Backup :
• We will provide delivery staff to all the food joints that we have a tie-ups with.
Next
Food
Express
E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
doc_501995776.pptx
Food express ecommerce - Operation management (OM)
Food
Express
E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
FoodExpress.com
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
What is E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
•For us it is a Electronic Marketing.
• “It consist of buying and selling goods and services over an electronic systems Such as the internet and other computer networks.”
Food
Express
E-Commerce
Why Use E-Commerce ?
• LOW ENTRY COST • REDUCES TRANSACTION COSTS • ACCESS TO THE GLOBAL MARKET • SECURE MARKET SHARE What is E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
The Process Of E-Commerce
• A consumer uses Web browser to connect to the home page of a merchant's Web site on the Internet.
What is E-Commerce • The consumer browses the catalog of products featured on the site and selects items to purchase. The selected items are placed in the electronic equivalent of a shopping cart.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• When the consumer is ready to complete the purchase of selected items, she provides a billto and ship-to address for purchase and delivery.
Next
Food
Express
E-Commerce
The Process Of E-Commerce
• When the merchant's Web server receives this information, it computes the total cost of the order--including tax, shipping, and handling charges--and displays the total to the What isthen E-Commerce customer.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• The customer can now provide payment information, such as a credit card number, and then submit the order.
Next
Food
Express
E-Commerce
The Process Of E-Commerce
• When the credit card number is validated and the order is completed at the Commerce Server site, the merchant's site displays a receipt confirming the customer's purchase. What is E-Commerce • The Commerce Server site then forwards the order to a Processing Network for payment processing and fulfillment.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Types of E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Business-to-business (B2B)
• Business-to-consumer (B2C)
• Business-to-Employee (B2E)
• Consumer-to-consumer (C2C)
Food
Express
E-Commerce
Business-to-business (B2B)
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• It defines that Buyer and seller are two different entities. It is similar to manufacturer issuing goods to the retailer or wholesaler.
Food
Express
E-Commerce
Business-to-consumer (B2C)
• It is the model taking businesses and consumers interaction. The basic concept of this model is to sell the product online to the consumers. • B2c is the direct trade between the company and consumers. It provides direct selling through online.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Business-to-Employee (B2E)
• Business-to-employee (B2E) electronic commerce uses an intrabusiness network which allows companies to provide products and/or services to their employees
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
•Consumer-to-consumer (C2C)
• There are many sites offering free classifieds, auctions, and forums where individuals can buy and sell thanks to online payment systems like PayPal where people can send and receive money online with ease.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
FoodExpress.com
What is FoodExpress ? •We believe that ordering food should be easy, fast and definitely fun! We wanted something simpler, so we made it. •FoodExpress has online menus from the staggering selection of delivery restaurants around you.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
FoodExpress.com Process
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Guest User • Registered User
Food
Express
E-Commerce
FoodExpress.com Process (Guest User)
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
FoodExpress.com Process (Registered User)
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
How it Works
• FoodExpress is a simple service to order food from a variety of restaurants online. Enjoy different cuisines and flavours delivered at your door step. • Find a Restaurant • Order what you want • Check out and payment • Confirmation to the supplier • Delivery • Costing
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Find a Restaurant
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Order What you want
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Check out and Payment
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Confirmation to the Supplier
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• The Details entered by the customers is then forwarded to the respective food supplier. • A confirmation by the supplier is then received by FoodExpress.
• Then the Delivery process begins.
Food
Express
E-Commerce
Delivery
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Food
Express
E-Commerce
Costing
• Variable Cost o Fuel o Repairs and maintenance o Electricity charges o Advertising.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Fixed Cost o Workers salary o Rent o Vehicles
Food
Express
E-Commerce
Operational Process
Food express Final confirmation
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Tracking
Order delivered Confirmation
Sms/call to delivery boy
Next
Food
Express
E-Commerce
Revenue Planning
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Offering night order facility - USP.
• 25% discount on delivery to registered customer.
• Charges applicable to unregistered customers. • Major revenue is generated.
Food
Express
E-Commerce
Capacity Planning
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Capacity = No. of workers X No. of shifts X Utilization X Efficiency • Utilization is a percent of design capacity achieved.
•
Efficiency is the percent of effective capacity achieved.
Next
Food
Express
E-Commerce
Marketing Strategy
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
• Advertising through social networks like Facebook , Twitter , etc. • Distribution of pamphlets , Standees in all the outlets we have a tie up with.
• Also distribution of pamphlets in malls , colleges and other public places.
• Tie ups with the corporates for bulk orders.
Next
Food
Express
E-Commerce
Expansion Strategy and Backup
• After attaining all our objectives we will expand our reach from Mumbai to all over India. • Collaborating all the other food joints and coffee shops.
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
Backup :
• We will provide delivery staff to all the food joints that we have a tie-ups with.
Next
Food
Express
E-Commerce
Why use ECommerce ? Process of Ecommerce
Types of E-commerce FoodExpress.com Process How it works Operational Process Capacity Planning
doc_501995776.pptx