The Omni Group is a company that develops software for the Mac OS X platform. The Omni Group was informally founded as a NEXTSTEP consulting company in 1989 by Wil Shipley, who immediately brought on Ken Case and Tim Wood. The three incorporated together under the name Omni Development, Inc. in 1993, because the name "Omni Group" was taken by another Seattle firm. Omni initially produced custom database software for the NEXTSTEP platform for clients such as the William Morris Agency and McCaw Cellular Communications (then Cingular Wireless; now AT&T). During this period they also ported a number of games to NEXTSTEP, then later to Mac OS X (after Apple acquired NeXT in 1997). Around 2000 the company decided to start focusing on their own consumer applications for the Mac, and as of 2004 the vast majority of their revenue came from their consumer products. In 2003 Ken Case took over as the chief officer of Omni, and in March 2004 Wil Shipley left with another Omni employee, interface designer Mike Matas, to form Delicious Monster. Matas later left for Apple.
The Omni Group also administers several mailing lists related to Mac OS X and software development. They also provide several frameworks for Cocoa software development under an open source license.
Advocates say that their productivity applications, especially OmniGraffle and OmniOutliner, are excellent examples of user interface design. They have won several awards, such as an Eddy for Most Innovative Browser from Macworld for OmniWeb and an Eddy for OmniGraffle. At the Macintosh Worldwide Developers Conference in 2001, OmniWeb 4.0 won two Apple Design Awards: "Best Mac OS X User Experience" and "Best New Mac OS X Product." In 2002 OmniGraffle 2.0 won two more Apple Design Awards.
In 1996, we started offering third-party administration (TPA) services that were cost-effective, independent, and free from inherent potential conflicts of interest. Our business philosophy—which embraces continual innovation, development, and refinement—has helped us grow to become one of the nation’s largest full-service TPAs for 403(b) plans.
The Omni Group is a successful and talented team working to increase the productivity and joy of our customers throughout the world with our suite of products for Macs, iPhones, and iPads. We are a long-lived company with a startup work ethic, staffed with a unique selection of talented, driven, and friendly people. Please send your résumé to [email protected] using a format you are sure we’ll be able to read, and we will send you an automatic acknowledgment so you can be sure we received it. Unless otherwise stated, all positions are for full-time employment in our lovely Seattle office. Check the specific job postings to see if the hiring manager has any additional submission requirements.
Omni's distinctive productivity applications have won three Macworld Editors’ Choice awards, a MacUser UK “Maxine” award, Macworld Expo Best of Show, two Mac Observer Editors’ Choice Awards, an iPhone Alley Editors’ Choice award, and five Apple Design awards. Founded in 1993, the Omni Group is located in Seattle, Washington.
In 1989, the founders of the Omni Group began working with some of the technologies that form the basis of Mac OS X. Our early consulting projects included creating a custom application for the William Morris Agency, and designing a database and security architecture for AT&T Wireless. Since that time we've transitioned from a consulting/game porting business to the application developers we are today.
We believe there are a bunch of things that make Omni great. We get to come to work every day and work with smart, talented and fun people who are passionate about making software. We think that Omni is a different sort of company and that it shows in both our products and our service.
It is always our priority to treat people with respect. Treating our customers with respect means writing software that we are proud of and then supporting it. Treating our employees with respect means providing a fun and productive environment that allows them to put in their best work as well as encouraging a good work-life balance. Good software makes happy employees and happy employees make good software.
While we acknowledge that making money is important and allows us to continue making good software, we want to be a good company, not just a profitable company. That way we can feel good about the products we make, the way we treat people, and our contributions to the communities that support us.
At OMNI Resource Group, our consultants can develop custom benefits programs that make sense for you, your company and your greatest assets – your employees. We have specialists in all lines of employee benefits, with the skills and experience to help you balance your employees’ needs with your financial capabilities – and your bottom line.
When it comes to employee benefits, our areas of specialization include:
Group and Individual Medical Insurance
Group and Individual Dental Insurance
Group Vision Insurance
Group Life Insurance
Individual Long Term Care Insurance
Group and Individual Short Term Disability Insurance
Group and Individual Long Term Disability Insurance
Voluntary Products
IRS Section 125 Plans
401(k) Retirement Plans
Simple Retirement Plans
Simplified Pension Plans (SEP)
Money Purchase and Profit Sharing Pension Plans
Customized Non-Qualified Incentive Plans (GEBA)
Objective:
Front line employee turnover is a major problem endemic to the call center industry. Appletree Answer fell within the normal industry average with 97% turnover in “front line” or hourly call center agent positions. Front line turnover is expensive and insidious when it comes to delivering great service. New agents on the front line are just not as good as seasoned veterans, and the company was feeling the pain both in increased hiring costs and customer issues. It was time to make a change. That change was the creation of ‘Dream On’, a program that would mirror the Make A Wish Charity, but for internal employees. Every employee at Appletree has the opportunity to submit their “Dream” to a review board.
Strategy:
All of the dreams are submitted to a review board and granted randomly. Ratliff does try to utilize his expansive network to make the dreams come true at a lower cost. A few examples of the 25 Dreams granted to date. 1) Appletree had two employees that were homeless and living in their cars with their families, their Dreams were granted and now they both have new apartments. 2) Appletree had an employee who’s spouse has a very serious and potentially terminal illness, her Dream was granted and the two met an entire NFL football team after attending the game. 3) Appletree even had an employee, with a very great need of her own, request to change her dream to help a total stranger, a mother of a child fighting cancer. The woman was unable to afford time off from work to be with her daughter, so both their dreams were granted with Appletree covering one month of living expenses.
The Omni Group also administers several mailing lists related to Mac OS X and software development. They also provide several frameworks for Cocoa software development under an open source license.
Advocates say that their productivity applications, especially OmniGraffle and OmniOutliner, are excellent examples of user interface design. They have won several awards, such as an Eddy for Most Innovative Browser from Macworld for OmniWeb and an Eddy for OmniGraffle. At the Macintosh Worldwide Developers Conference in 2001, OmniWeb 4.0 won two Apple Design Awards: "Best Mac OS X User Experience" and "Best New Mac OS X Product." In 2002 OmniGraffle 2.0 won two more Apple Design Awards.
In 1996, we started offering third-party administration (TPA) services that were cost-effective, independent, and free from inherent potential conflicts of interest. Our business philosophy—which embraces continual innovation, development, and refinement—has helped us grow to become one of the nation’s largest full-service TPAs for 403(b) plans.
The Omni Group is a successful and talented team working to increase the productivity and joy of our customers throughout the world with our suite of products for Macs, iPhones, and iPads. We are a long-lived company with a startup work ethic, staffed with a unique selection of talented, driven, and friendly people. Please send your résumé to [email protected] using a format you are sure we’ll be able to read, and we will send you an automatic acknowledgment so you can be sure we received it. Unless otherwise stated, all positions are for full-time employment in our lovely Seattle office. Check the specific job postings to see if the hiring manager has any additional submission requirements.
Omni's distinctive productivity applications have won three Macworld Editors’ Choice awards, a MacUser UK “Maxine” award, Macworld Expo Best of Show, two Mac Observer Editors’ Choice Awards, an iPhone Alley Editors’ Choice award, and five Apple Design awards. Founded in 1993, the Omni Group is located in Seattle, Washington.
In 1989, the founders of the Omni Group began working with some of the technologies that form the basis of Mac OS X. Our early consulting projects included creating a custom application for the William Morris Agency, and designing a database and security architecture for AT&T Wireless. Since that time we've transitioned from a consulting/game porting business to the application developers we are today.
We believe there are a bunch of things that make Omni great. We get to come to work every day and work with smart, talented and fun people who are passionate about making software. We think that Omni is a different sort of company and that it shows in both our products and our service.
It is always our priority to treat people with respect. Treating our customers with respect means writing software that we are proud of and then supporting it. Treating our employees with respect means providing a fun and productive environment that allows them to put in their best work as well as encouraging a good work-life balance. Good software makes happy employees and happy employees make good software.
While we acknowledge that making money is important and allows us to continue making good software, we want to be a good company, not just a profitable company. That way we can feel good about the products we make, the way we treat people, and our contributions to the communities that support us.
At OMNI Resource Group, our consultants can develop custom benefits programs that make sense for you, your company and your greatest assets – your employees. We have specialists in all lines of employee benefits, with the skills and experience to help you balance your employees’ needs with your financial capabilities – and your bottom line.
When it comes to employee benefits, our areas of specialization include:
Group and Individual Medical Insurance
Group and Individual Dental Insurance
Group Vision Insurance
Group Life Insurance
Individual Long Term Care Insurance
Group and Individual Short Term Disability Insurance
Group and Individual Long Term Disability Insurance
Voluntary Products
IRS Section 125 Plans
401(k) Retirement Plans
Simple Retirement Plans
Simplified Pension Plans (SEP)
Money Purchase and Profit Sharing Pension Plans
Customized Non-Qualified Incentive Plans (GEBA)
Objective:
Front line employee turnover is a major problem endemic to the call center industry. Appletree Answer fell within the normal industry average with 97% turnover in “front line” or hourly call center agent positions. Front line turnover is expensive and insidious when it comes to delivering great service. New agents on the front line are just not as good as seasoned veterans, and the company was feeling the pain both in increased hiring costs and customer issues. It was time to make a change. That change was the creation of ‘Dream On’, a program that would mirror the Make A Wish Charity, but for internal employees. Every employee at Appletree has the opportunity to submit their “Dream” to a review board.
Strategy:
All of the dreams are submitted to a review board and granted randomly. Ratliff does try to utilize his expansive network to make the dreams come true at a lower cost. A few examples of the 25 Dreams granted to date. 1) Appletree had two employees that were homeless and living in their cars with their families, their Dreams were granted and now they both have new apartments. 2) Appletree had an employee who’s spouse has a very serious and potentially terminal illness, her Dream was granted and the two met an entire NFL football team after attending the game. 3) Appletree even had an employee, with a very great need of her own, request to change her dream to help a total stranger, a mother of a child fighting cancer. The woman was unable to afford time off from work to be with her daughter, so both their dreams were granted with Appletree covering one month of living expenses.