New Era Tickets is an entertainment ticketing company located in Exton, Pennsylvania . The company provides full-service ticketing and fan marketing solutions for public assembly facilities, sports organizations, and entertainment companies.
New Era Tickets provides clients with a state of the art ticketing platform that enables clients to regain control of the box office. Services include internet ticket sales, order fulfillment, customer service, access control and print-at-home technology, up-selling and cross-selling, stored value technology, online ticket exchange, and ticket auctions.
In addition to the ticketing services, New Era Tickets also provides database marketing tools and services designed to improve ticket sales, establish a single, consolidated view of customers and prospects, and increase customer retention and lifetime value. New Era Tickets does this through advanced email deliverability, ability to customize messages and offers across marketing channels, lead scoring, and flexible multi-tenant database architecture were key selection criteria.
New Era Tickets is owned by Comcast Spectacor, a Philadelphia-based entertainment management company, and is headed by CEO Fred Maglione and COO Dave Homan. The company uses technology provided by Paciolan.
CAREERS
Careers at New Era - Be a part of the success!
If you are searching for an exciting work experience and advancement opportunities then New Era could be for you.
Join an innovative company positioned for expansive growth
Comprehensive benefits package to full time employees including 401K and Tuition Reimbursement
Participate in company sponsored cook-offs, bake-offs, softball games, trips to comedy clubs, 76ers games, and more!
Located in Exton, PA with easy access from Philadelphia and the surrounding suburbs
We all know that Employee retention is became too much important like sales. Before 5 years ago, we were giving important sales and every one told that sales is blood of organization, without sale organization can't run. Even today's we are giving important to sales but simultaneously company are also giving too much important to employee retention like sales. Comapny are taking care and more concious towards executive/employee.
We know that since 3-4 years job turn over ratio is increasing day by day. There is high growth of job turnover ratio. The reason behand that due to salary, growth, promotion, working culture, working pattern, work atmosphere, politics, egosim of boss, pressure etc. You see that whenever you take an interview , you will find majority reason salary, growth, pressure,politics,working pattern or atmosphere respectively. Every day you will get new regarding job turnover either from friends, collegaues, family, news or related other sources. Job turn over ratio high not only bottom level but also top level.Due to high job turnover, company has down their salary structure or scale.
Comapny are changing their HR policy & rules, working method.Let's discuss about some tips to retain employee like (1) Free atmosphere (2) To make pressureless working profile (3) To celebrate festival, birthday party (4) Weekend holiday or half time (5) Fully Entertainment during the working time like music or radio (6) To give free movie ticket or other every mont or as per convinency (7)To make less political system (8) To make transperancy in organization (9) To organize holiday trip (10) To give reward or complimentary gift on regular (Not only sale person but also back office executive) (11) To set effective working hours (12) Every qtr. arrange get together program (13) Qtr. increament on the basis of performance (14) To make different working style (15) To organize some event quaterly (16) To give education benefit employee's family etc. you can add many more... From above mentioned, there are already used by many organization.
Especially, for today's young generation require or they demand all type of these freedom.(Age group 22-35 years).These will give effective result in work and also grow your organization.
Imagine a ticketing company that puts sports and entertainment entities back in control of their customer convenience fees, brand equity, and customer data. Meet New Era Tickets.
New Era is more than just a full-service ticketing company. Using the latest industry technology, New Era Tickets provides clients with database marketing tools and services used to develop a closed-loop communication strategy. We're dedicated to helping our clients increase their ticket sales and overall revenue.
New Era Tickets is at your service; we’re an extension of your office and team! Our executives have worked in the box office, managed ticketing financial operations and led marketing initiatives for a range of sports and entertainment institutions. We understand your challenges, and we’re motivated to help you achieve your goals.
New Era Tickets is an international leader in providing full-service ticketing and database marketing solutions for public assembly facilities, sports organizations, and entertainment companies. But, we don’t stop there! New Era Tickets is dedicated to helping our clients increase their ROI by giving you the control you deserve to help increase sales and profitability.
You set your customer convenience fees
You control your brand
You own your customer data (and we help you use it)
You get the flexibility and support you deserve
New Era Tickets is at your service; we’re an extension of your office and team! Our executives have worked in the box office, managed ticketing financial operations and led marketing initiatives for a range of sports and entertainment institutions. We understand your challenges, and we’re motivated to help you achieve your goals.
Owned by Comcast-Spectacor, the Philadelphia based entertainment management firm, New Era Tickets is built on the experience of an industry leader.
My son bought tickets online from New Era Tickets for a WWE event in Loveland Colorado for May 31. The tickets were sent regular mail to my home address, which is where he lived at the time since he was getting ready to move to Chicago the day after the event. The WWE had an issue with the venue since the Denver Nuggets were in the playoffs. They could not use the Pepsi Center the night they had booked. Needless to say since they could not hold the event there on the night of June 1st they also cancelled the event the night before in Loveland. I am having a hard time figuring out how this is the wwe fan's fault. My son moved to Chicago and inquired as to how to get his money back since he was not able to attend the event on the new night scheduled in August due to him moving out of state. He gave me the tickets when he left and asked that I send them back, keep in mind when he received the e-mail instructions on where to send the tickets there was no stated deadline on sending the tickets back. I sent them certified return reciept on 6/8 but for some reason they didn't sign for them until 6/13. I think that the reason they didn't sign for them until that date is ironically enough the "promoter's" deadline for refunds was 6/12. We have gone rounds and rounds with these people trying to get the money back. The now have the money and the tickets so to me it seems like they are holding something that has been bought and paid for so it is someone else's property. It was requested that they send the tickets back to my address which is where they were orginally sent. Oh but the kicker is that they will send them here however my son must sign for them. Ummmm as I explained before he now lives about 1,000 miles away in Chicago. Why didn't they have to be signed for when they were originally sent? I am going to file complaints with the attorney general's offices in all of the state involved. I have also turned all of the info including the e-mails that came from their customer service department. They said there is a disclaimer on the tickets that protects them. Sure wish we could read it but we no longer have the tickets, they were sent back. I am at a loss since I have contacted the wwe and they said that we had to get the tickets back from New Era and send them to the wwe to get the money refunded but how can that be done when the tickets are being held hostage. I am waiting to see what the response will be from their "employee". There is no excuse that would make any of this make any sense.
New Era Tickets provides clients with a state of the art ticketing platform that enables clients to regain control of the box office. Services include internet ticket sales, order fulfillment, customer service, access control and print-at-home technology, up-selling and cross-selling, stored value technology, online ticket exchange, and ticket auctions.
In addition to the ticketing services, New Era Tickets also provides database marketing tools and services designed to improve ticket sales, establish a single, consolidated view of customers and prospects, and increase customer retention and lifetime value. New Era Tickets does this through advanced email deliverability, ability to customize messages and offers across marketing channels, lead scoring, and flexible multi-tenant database architecture were key selection criteria.
New Era Tickets is owned by Comcast Spectacor, a Philadelphia-based entertainment management company, and is headed by CEO Fred Maglione and COO Dave Homan. The company uses technology provided by Paciolan.
CAREERS
Careers at New Era - Be a part of the success!
If you are searching for an exciting work experience and advancement opportunities then New Era could be for you.
Join an innovative company positioned for expansive growth
Comprehensive benefits package to full time employees including 401K and Tuition Reimbursement
Participate in company sponsored cook-offs, bake-offs, softball games, trips to comedy clubs, 76ers games, and more!
Located in Exton, PA with easy access from Philadelphia and the surrounding suburbs
We all know that Employee retention is became too much important like sales. Before 5 years ago, we were giving important sales and every one told that sales is blood of organization, without sale organization can't run. Even today's we are giving important to sales but simultaneously company are also giving too much important to employee retention like sales. Comapny are taking care and more concious towards executive/employee.
We know that since 3-4 years job turn over ratio is increasing day by day. There is high growth of job turnover ratio. The reason behand that due to salary, growth, promotion, working culture, working pattern, work atmosphere, politics, egosim of boss, pressure etc. You see that whenever you take an interview , you will find majority reason salary, growth, pressure,politics,working pattern or atmosphere respectively. Every day you will get new regarding job turnover either from friends, collegaues, family, news or related other sources. Job turn over ratio high not only bottom level but also top level.Due to high job turnover, company has down their salary structure or scale.
Comapny are changing their HR policy & rules, working method.Let's discuss about some tips to retain employee like (1) Free atmosphere (2) To make pressureless working profile (3) To celebrate festival, birthday party (4) Weekend holiday or half time (5) Fully Entertainment during the working time like music or radio (6) To give free movie ticket or other every mont or as per convinency (7)To make less political system (8) To make transperancy in organization (9) To organize holiday trip (10) To give reward or complimentary gift on regular (Not only sale person but also back office executive) (11) To set effective working hours (12) Every qtr. arrange get together program (13) Qtr. increament on the basis of performance (14) To make different working style (15) To organize some event quaterly (16) To give education benefit employee's family etc. you can add many more... From above mentioned, there are already used by many organization.
Especially, for today's young generation require or they demand all type of these freedom.(Age group 22-35 years).These will give effective result in work and also grow your organization.
Imagine a ticketing company that puts sports and entertainment entities back in control of their customer convenience fees, brand equity, and customer data. Meet New Era Tickets.
New Era is more than just a full-service ticketing company. Using the latest industry technology, New Era Tickets provides clients with database marketing tools and services used to develop a closed-loop communication strategy. We're dedicated to helping our clients increase their ticket sales and overall revenue.
New Era Tickets is at your service; we’re an extension of your office and team! Our executives have worked in the box office, managed ticketing financial operations and led marketing initiatives for a range of sports and entertainment institutions. We understand your challenges, and we’re motivated to help you achieve your goals.
New Era Tickets is an international leader in providing full-service ticketing and database marketing solutions for public assembly facilities, sports organizations, and entertainment companies. But, we don’t stop there! New Era Tickets is dedicated to helping our clients increase their ROI by giving you the control you deserve to help increase sales and profitability.
You set your customer convenience fees
You control your brand
You own your customer data (and we help you use it)
You get the flexibility and support you deserve
New Era Tickets is at your service; we’re an extension of your office and team! Our executives have worked in the box office, managed ticketing financial operations and led marketing initiatives for a range of sports and entertainment institutions. We understand your challenges, and we’re motivated to help you achieve your goals.
Owned by Comcast-Spectacor, the Philadelphia based entertainment management firm, New Era Tickets is built on the experience of an industry leader.
My son bought tickets online from New Era Tickets for a WWE event in Loveland Colorado for May 31. The tickets were sent regular mail to my home address, which is where he lived at the time since he was getting ready to move to Chicago the day after the event. The WWE had an issue with the venue since the Denver Nuggets were in the playoffs. They could not use the Pepsi Center the night they had booked. Needless to say since they could not hold the event there on the night of June 1st they also cancelled the event the night before in Loveland. I am having a hard time figuring out how this is the wwe fan's fault. My son moved to Chicago and inquired as to how to get his money back since he was not able to attend the event on the new night scheduled in August due to him moving out of state. He gave me the tickets when he left and asked that I send them back, keep in mind when he received the e-mail instructions on where to send the tickets there was no stated deadline on sending the tickets back. I sent them certified return reciept on 6/8 but for some reason they didn't sign for them until 6/13. I think that the reason they didn't sign for them until that date is ironically enough the "promoter's" deadline for refunds was 6/12. We have gone rounds and rounds with these people trying to get the money back. The now have the money and the tickets so to me it seems like they are holding something that has been bought and paid for so it is someone else's property. It was requested that they send the tickets back to my address which is where they were orginally sent. Oh but the kicker is that they will send them here however my son must sign for them. Ummmm as I explained before he now lives about 1,000 miles away in Chicago. Why didn't they have to be signed for when they were originally sent? I am going to file complaints with the attorney general's offices in all of the state involved. I have also turned all of the info including the e-mails that came from their customer service department. They said there is a disclaimer on the tickets that protects them. Sure wish we could read it but we no longer have the tickets, they were sent back. I am at a loss since I have contacted the wwe and they said that we had to get the tickets back from New Era and send them to the wwe to get the money refunded but how can that be done when the tickets are being held hostage. I am waiting to see what the response will be from their "employee". There is no excuse that would make any of this make any sense.