Hyland Software Inc. is the developer of the enterprise content management (ECM) software suite called OnBase. Various applications of the suite are used by different industries, with the primary areas being healthcare, financial institutions, insurance, government, higher education and manufacturing. Hyland Software is headquartered[1] in Westlake, Ohio and also has other offices in Bloomfield Hills, Michigan; Lincoln, Nebraska; Irvine, California; São Paulo, Brazil; London, England; Tokyo, Japan; Salem, New Hampshire and most recently, Reading, Massachusetts.
As ECM is used to streamline operations in accounting, human resource (HR) departments can also benefit greatly from the same technology system. HR serves as the lifeline of an organization, and it is, by nature, one of the most documentheavy departments of any organization. By utilizing ECM, HR can reduce costs by decreasing or eliminating paper documents and storage requirements in the department. With this system, HR has convenient access to a centralized repository of employment that ensures consistent management and retention policies are adhered to.
Employee productivity is one of the most common benefits of using an ECM system, and HR is not exempt from this. Much of this department’s time is spent manually performing administrative tasks such as performance evaluations, compensation plan changes and time-off requests, or more routine functions, like changing name and address data, entering vacation dates, and filing and retrieving employee records. By streamlining and automating these processes, HR employees are able to be more efficient and spend time on more critical tasks, like recruitment.
Recruitment and employee retention is one of the more essential jobs of the HR department. These efforts could make or break an organization. To remain competitive, HR departments must incorporate automation into their recruitment and retention activities.
In recent years, the main sources of job applications have been through corporate sites, online career sites like Monster.com and CareerBuilder.com or simply via e-mail. An ECM system gives HR workers the ability to ingest online job applications and create an electronic database of applications and resumes that can be indexed based on skill sets or experience in a certain area. This provides HR departments with a powerful advantage in quickly finding the right person for the right job. In addition, this ability minimizes the costly transition time between employee turnover by allowing executives to make the best hiring choice as timely as possible.
The most basic function of a HR department is to maintain files on employees throughout their relationship with an organization. ECM systems can be used to capture and store employee records, as well as documents associated with credentialing, recruitment, testing, relocation, continuing education, benefits administration and compliance. All of the documents for an employee can also be placed in a single electronic folder with limited access. Upon separation, the folder can become unalterable and initiate the retention period required by law.
Leveraging ECM in HR also empowers employees to look up documents such as benefits plans, personal work hour records or the status of requests without involving HR employees each time, freeing HR to focus on tasks at hand. HR can also issue policy changes or other essential communications through an automated tracking and acknowledgement process that ensures all employees have reviewed and acknowledged the document, thereby enhancing HR’s compliance efforts. The system also provides security features to protect employee information and comply with government regulations regarding privacy.
As Hyland Software continues to evolve, we remain dedicated to our fundamental reason for existence. Broad, inspirational and enduring, Hyland Software's purpose is to enable organizations to operate more efficiently and effectively.
To ensure Hyland remains focused on this purpose, all employees must embody our Core Values - essential and indestructible principles that describe who we are and always need to be. These values are consistently consulted when taking action or creating policies and will not be compromised for financial gain or short-term expediency.
Benefits
Compensation and Benefits
Hyland Software's compensation and benefits programs are designed to attract, retain and motivate our employees. As a member of the HSI team, you will share in the success of the organization. Medical, dental, vision, disability and life insurance, free health club memberships, flexible-spending accounts and 401k-matching all are available to employees after three calendar months.
Hyland Software hires U.S. citizens, permanent residents and foreign nationals with proper documentation. HSI will sponsor visa applications.
Culture
At Hyland Software, we understand that a large portion of your life is spent at work. We encourage our employees to not only work hard, but to play hard as well. Whether it's a family picnic or paintball, HSI offers many fun team-building activities throughout the year. In addition to outings, HSI offers tickets to many Cleveland events that can be used by employees and their guests. Hyland Software offers many onsite amenities, including a Montessori-based daycare, restaurant, hair salon, barber shop, chair massages and much, much more.
Professional Development Opportunities
To ensure employees continue to grow in their careers with Hyland Software, we facilitate an award-winning training program through our onsite Hyland Software University (HSU). Courses offered in HSU are technology-centric, with an emphasis on using and configuring OnBase. Additionally, our HSU trainers help employees earn industry and product certifications.
A variety of Professional Development courses are offered to employees to expand their skill sets. Courses are incorporated into performance goals and reviews and involve both employee and manager input. These courses ensure that all employees have the opportunity to challenge themselves and excel in their current positions.
Hyland Software offers a variety of other development programs including a formal mentoring program, leading employees on a journey “Around HSI in 90 Days” and an Emerging Leaders program that prepares employees for future leadership roles. Emerging Leaders are identified by management to participate in this program.
All professional development opportunities offered through HSU are free for Hyland Software employees, and the company provides reimbursement for approved certifications.
Ethical/Honest
Your actions and words are rooted in honesty. You do not mislead partners, customers or fellow employees. You don’t participate in spreading or listening to rumors. You objectively convey the facts of a situation with no “massaging” of the data to further your personal cause. You search for truth in all that you do.
2. Willing and able to learn
You understand the need to further your knowledge on a variety of subjects related to your job. You are able to take new information and concepts and apply them to your daily tasks. You are not content with your current knowledge level.
3. Adaptable
You understand that things will always be changing and you openly embrace positive changes. You quickly assimilate when put into new and challenging situations.
4. Dedicated
You work hard on issues and are committed to the success of initiatives/projects.
5. Takes ownership of issues
When presented with a problem, you adopt a leadership role in the resolution of that problem and you see the issue through to completion with minimal involvement from other parties. You do not find other people to do the work when you have the capability to do it yourself.
6. Conscientious
You are thorough in your approach to business situations and deliverables. You care about your co-workers’ well being. You comply with corporate rules. You flush the toilet.
7. Ability to work with others
You fully adopt a team philosophy when working in a group. The goal of a work group/team is more important than your personal goals. You are able to put aside personal differences and deal objectively with other people. You remain courteous and professional in all dealings with co-workers.
8. Communicate clearly
You make sure people fully understand what you are communicating. You write e-mails or leave voice mails that clearly state what you need and how soon you need it. You get to the point quickly.
9. Confident
You carry yourself in a professional manner and know that the talents you bring to a situation will add value. You stand up for what you believe is right.
10. Customer service oriented
You make every effort to fully comprehend how a situation is affecting a customer. You “walk in their shoes” when resolving a customer issue. You see customers as partners and not as hindrances. You excel at making the customer experience with Hyland Software a pleasant one.
11. Good Attitude
You see the good in everything, even in tough situations. You are optimistic. You smile. You are a positive influence to your co-workers. You decide to be a pleasant person.
12. Problem solver
You quickly cut to the root of an issue and solve the problem at the root. You are not easily distracted by tangential information when solving a problem.
13. Self-directed
You do not need constant supervision when completing a project. You are able to work through “road block” with minimal involvement from management. You are able to take a general description of a goal and then personally formulate a plan to reach that goal.
As ECM is used to streamline operations in accounting, human resource (HR) departments can also benefit greatly from the same technology system. HR serves as the lifeline of an organization, and it is, by nature, one of the most documentheavy departments of any organization. By utilizing ECM, HR can reduce costs by decreasing or eliminating paper documents and storage requirements in the department. With this system, HR has convenient access to a centralized repository of employment that ensures consistent management and retention policies are adhered to.
Employee productivity is one of the most common benefits of using an ECM system, and HR is not exempt from this. Much of this department’s time is spent manually performing administrative tasks such as performance evaluations, compensation plan changes and time-off requests, or more routine functions, like changing name and address data, entering vacation dates, and filing and retrieving employee records. By streamlining and automating these processes, HR employees are able to be more efficient and spend time on more critical tasks, like recruitment.
Recruitment and employee retention is one of the more essential jobs of the HR department. These efforts could make or break an organization. To remain competitive, HR departments must incorporate automation into their recruitment and retention activities.
In recent years, the main sources of job applications have been through corporate sites, online career sites like Monster.com and CareerBuilder.com or simply via e-mail. An ECM system gives HR workers the ability to ingest online job applications and create an electronic database of applications and resumes that can be indexed based on skill sets or experience in a certain area. This provides HR departments with a powerful advantage in quickly finding the right person for the right job. In addition, this ability minimizes the costly transition time between employee turnover by allowing executives to make the best hiring choice as timely as possible.
The most basic function of a HR department is to maintain files on employees throughout their relationship with an organization. ECM systems can be used to capture and store employee records, as well as documents associated with credentialing, recruitment, testing, relocation, continuing education, benefits administration and compliance. All of the documents for an employee can also be placed in a single electronic folder with limited access. Upon separation, the folder can become unalterable and initiate the retention period required by law.
Leveraging ECM in HR also empowers employees to look up documents such as benefits plans, personal work hour records or the status of requests without involving HR employees each time, freeing HR to focus on tasks at hand. HR can also issue policy changes or other essential communications through an automated tracking and acknowledgement process that ensures all employees have reviewed and acknowledged the document, thereby enhancing HR’s compliance efforts. The system also provides security features to protect employee information and comply with government regulations regarding privacy.
As Hyland Software continues to evolve, we remain dedicated to our fundamental reason for existence. Broad, inspirational and enduring, Hyland Software's purpose is to enable organizations to operate more efficiently and effectively.
To ensure Hyland remains focused on this purpose, all employees must embody our Core Values - essential and indestructible principles that describe who we are and always need to be. These values are consistently consulted when taking action or creating policies and will not be compromised for financial gain or short-term expediency.
Benefits
Compensation and Benefits
Hyland Software's compensation and benefits programs are designed to attract, retain and motivate our employees. As a member of the HSI team, you will share in the success of the organization. Medical, dental, vision, disability and life insurance, free health club memberships, flexible-spending accounts and 401k-matching all are available to employees after three calendar months.
Hyland Software hires U.S. citizens, permanent residents and foreign nationals with proper documentation. HSI will sponsor visa applications.
Culture
At Hyland Software, we understand that a large portion of your life is spent at work. We encourage our employees to not only work hard, but to play hard as well. Whether it's a family picnic or paintball, HSI offers many fun team-building activities throughout the year. In addition to outings, HSI offers tickets to many Cleveland events that can be used by employees and their guests. Hyland Software offers many onsite amenities, including a Montessori-based daycare, restaurant, hair salon, barber shop, chair massages and much, much more.
Professional Development Opportunities
To ensure employees continue to grow in their careers with Hyland Software, we facilitate an award-winning training program through our onsite Hyland Software University (HSU). Courses offered in HSU are technology-centric, with an emphasis on using and configuring OnBase. Additionally, our HSU trainers help employees earn industry and product certifications.
A variety of Professional Development courses are offered to employees to expand their skill sets. Courses are incorporated into performance goals and reviews and involve both employee and manager input. These courses ensure that all employees have the opportunity to challenge themselves and excel in their current positions.
Hyland Software offers a variety of other development programs including a formal mentoring program, leading employees on a journey “Around HSI in 90 Days” and an Emerging Leaders program that prepares employees for future leadership roles. Emerging Leaders are identified by management to participate in this program.
All professional development opportunities offered through HSU are free for Hyland Software employees, and the company provides reimbursement for approved certifications.
Ethical/Honest
Your actions and words are rooted in honesty. You do not mislead partners, customers or fellow employees. You don’t participate in spreading or listening to rumors. You objectively convey the facts of a situation with no “massaging” of the data to further your personal cause. You search for truth in all that you do.
2. Willing and able to learn
You understand the need to further your knowledge on a variety of subjects related to your job. You are able to take new information and concepts and apply them to your daily tasks. You are not content with your current knowledge level.
3. Adaptable
You understand that things will always be changing and you openly embrace positive changes. You quickly assimilate when put into new and challenging situations.
4. Dedicated
You work hard on issues and are committed to the success of initiatives/projects.
5. Takes ownership of issues
When presented with a problem, you adopt a leadership role in the resolution of that problem and you see the issue through to completion with minimal involvement from other parties. You do not find other people to do the work when you have the capability to do it yourself.
6. Conscientious
You are thorough in your approach to business situations and deliverables. You care about your co-workers’ well being. You comply with corporate rules. You flush the toilet.
7. Ability to work with others
You fully adopt a team philosophy when working in a group. The goal of a work group/team is more important than your personal goals. You are able to put aside personal differences and deal objectively with other people. You remain courteous and professional in all dealings with co-workers.
8. Communicate clearly
You make sure people fully understand what you are communicating. You write e-mails or leave voice mails that clearly state what you need and how soon you need it. You get to the point quickly.
9. Confident
You carry yourself in a professional manner and know that the talents you bring to a situation will add value. You stand up for what you believe is right.
10. Customer service oriented
You make every effort to fully comprehend how a situation is affecting a customer. You “walk in their shoes” when resolving a customer issue. You see customers as partners and not as hindrances. You excel at making the customer experience with Hyland Software a pleasant one.
11. Good Attitude
You see the good in everything, even in tough situations. You are optimistic. You smile. You are a positive influence to your co-workers. You decide to be a pleasant person.
12. Problem solver
You quickly cut to the root of an issue and solve the problem at the root. You are not easily distracted by tangential information when solving a problem.
13. Self-directed
You do not need constant supervision when completing a project. You are able to work through “road block” with minimal involvement from management. You are able to take a general description of a goal and then personally formulate a plan to reach that goal.