Emotional Intelligence Components

Description
A PPT on emotional intelligence and self awareness.

Emotional Intelligence Components

Today’s Environment
Pressure to grow ? Internal and external competition ? Increased work hours ? Increase in technological complexity ? High level of stress ? Lack of balance in life
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Why Leaders Fail
Rigidity: They are unable to adapt to change. They are unable to take in or respond to feedback about the traits they need to change. ? Poor Relationships: They alienate those they work with by being too harshly critical, manipulative, insensitive, overly demanding or untrustworthy
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EQ Predicts Top Performance
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An analysis of over 300 top-level executives from 15 global companies found that 6 emotional competencies distinguished stars from average performers: Influence, team leadership, organizational awareness, self-confidence, achievement drive, and leadership.

What is Emotional Intelligence?
Factors that are related to success in life ? Helps us understand why some people do well in life while others fail ? Distinct from IQ (Cognitive Intelligence)
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Emotions are reactions to an object, not a trait. They are object specific. You show your emotions when you are happy about something, angry at someone, afraid of something. Moods, on the other hand,are not directed at an object. Emotions, turn into moods, when we loose focus of the object.

Types of Emotions
Positive primary emotions – ? love /affection, happiness/ joy / cheerfulness, surprise/ wonder / shock ? Negative primary emotions – ? fear, sadness, anger, disgust, shame
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Positive impact of optimism on healthPerseverance Achievement Motivation for success Pessimism leads to Passivity Failure Social isolation Even depression

Definition of EI
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The ability to monitor one’s own and other’s feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action.
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John Mayer. PhD. And Peter Salovey, PhD.

What EI is not
Cognitive Intelligence (IQ) ? Aptitude ? Achievement ? Vocational Interest ? Personality ? Static - Results can change over time
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Brief History
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1936 (Robert Thorndyke) - “social intelligence 1940 (David Wechsler) - “non intellective intelligence” 1980 (Reuven Bar-On) - the concept of “EQ” 1983 (Howard Gardner) - “personal intelligence” 1989 (John Mayer & Peter Salovey) “Emotional Intelligence” 1995 (Daniel Goleman) -popularized Emotional Intelligence

Emotional Intelligence Framework
Self Awareness Others

Self Awareness
Who am I & what are my potential dev areas?

Social Awareness
How can I understand & value others?

Self Management Actions
How can I regulate my emotions ?

Social Skills
How do I build teams & relationships?

Self Awareness
Self-Awareness – the ability to recognize and understand your
moods, emotions, and drives (as well as values and goals) as well as their impact on others. People who have it are neither overly critical or unrealistically hopeful. What am I feeling? What is going on within me? How does that impact others? Emotional Awareness: Recognizing one’s emotions and their effects Accurate Self-assessment: Knowing one’s strengths and weaknesses Self-confidence: A strong sense of one’s self-worth and capabilities

Self Management
Self-Regulation – the ability to control or redirect disruptive impulses and moods; the propensity to suspend judgment – to think before acting. What are my emotional triggers? Am I accepting responsibility for choosing my own emotional responses? Do I reframe situations from stressful to challenging?
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Self-Control: Keeping disruptive emotions and impulses in check Trustworthiness: Maintaining standards of honesty and integrity Conscientiousness: Taking responsibility for personal performance Adaptability: Flexibility in handling change Innovation: Being comfortable with novel ideas, approaches, and new information.

Social Awareness
The ability to understand the emotional makeup of people; skill in treating people according to their emotional reactions.
Do I express empathy? How do I recognize and respond appropriately to the emotions of others?
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Understanding others: Sensing others feelings and perspectives, and taking an active interest in their concerns Developing others: Sensing, anticipating, and recognizing others’ development needs and bolstering their abilities Service Orientation: Anticipating, recognizing, and meeting customer needs Leveraging diversity: Cultivating opportunities through different kinds of people Political awareness: Reading a group’s emotional currents and power relationships

Social Skills
Communication ? Active Listening ? Assertion ? Conflict mgmt ? Interpersonal skills, ? Trust and intimacy
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Summary
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While all the elements of emotional intelligence are critical, they are all built on self-awareness. ? Learning and change starts with becoming aware of ourselves. ? We have to manage ourselves (selfawareness, self-control, self-motivation) before we can manage our relationships with others. ? The interactions among self-awareness, selfmanagement, and empathy make diagnosing the root cause more difficult.



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