Emotional Dissonance

sunandaC

Sunanda K. Chavan
Managing emotions in the workplace is becoming increasingly important in the workplace as most of the industries continue to become service oriented. It can be viewed as emotional regulation where workers are expected emotions as a part of their job.

Attitudes, biases and preconceived notions can prove to be a major hurdle to effective communication. If you are already biased towards the topic you will not fairly consider all the communication coming towards it, hence will take improper decision leading to more problems for sure. Conversely, any communication that you send out will also be lopsided. Take proper precautions to ensure the same. Ensuring that there are no miscommunication and misunderstanding among the workforce as well as the among the various layers of management is very important.

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