EMBA IIBMS CASE STUDY SOLUTIONS - Bill Roberts is the chief information officer for a mult

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Bill Roberts is the chief information officer for a multinational company. He reports to the company president and has a staff of 50 at headquarters.

Bill Roberts is the chief information officer for a multinational company. He reports to the company president and has a staff of 50 at headquarters.

Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
[email protected]
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224

General Management

MANAGEMENT PROBLEM 12

Bill Roberts is the chief information officer for a multinational company. He reports to the company president and has a staff of 50 at headquarters. This group runs systems for the headquarters operation and also tries to provide standards for subsidiaries in foreign countries.

Headquarters has developed a standard library of financial and accounting applications that runs on most of the computers in the subsidiaries. (Bill was successful a few years ago in getting all the subsidiaries expect the largest to agree on one model of computer.) Since many of the subsidiaries are not large and have trouble recruiting skilled technology staff members, they are quite happy with the library of programs.

Each Country has its own information services department manager, generally reporting to the controller or possibly the president of the subsidiary. Bill and his staff travel extensively to try to help each subsidiary better manage its technology effort.

Bill is facing a major problem in at least two countries; he and his staff think the local person in charge of information systems is not doing a good job. “After several years of working with the people in charge in two countries, I have come to the conclusion that we really should let them go. However, I have no real responsibility; these people report to a manager in the country, not to me.”

How can Bill help the company solve this problem? Do you think they need to reorganize the structure of their IT units? Does it make sense to have foreign operations reporting to Bill? If not, how can he influence what goes on in subsidiaries outside the U.S.?

Assignment Solutions, Case study Answer sheets
Project Report and Thesis contact
[email protected]
www.mbacasestudyanswers.com
ARAVIND – 09901366442 – 09902787224

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