E Business Technology Overview

Description
This is a presentation about Integrated E-Business Strategy, Emerging Technologies, Extensible Markup Language (XML), Digital Convergence, Biometrics and E-Commerce Technologies.

E – Business Technology Overview

E-Business Today
Business Practices


Integrated E-Business Strategy


More and more organizations are thinking of e-business beyond just a web site, shopping cart or Intranet Customer Relationship Management, Supply Chain Integration, Personalization, Campaign Management, Content Management are becoming standard practices among leading organizations Enterprise Integration is the key word.







Best idea is not good enough – Focus towards revenue and profitability. Marketplaces and ASP services are yet to pick momentum.



E-Business Today
Challenges


Businesses need to pump in good amount of money for setting-up einfrastructure. RoI eludes many organizations. As internet is becoming mainstream, current technologies are challenged to deliver Quality of Service (QoS). Business on the web still means websites, advertising banners, stock-quotes, shopping carts. Security is still evolving. Latency, Bandwidth, Security/Privacy, Mobility, Inter-operability and Quality of Services are becoming issues to support current services and bottleneck to develop new services.











Emerging Technologies


Next Generation Internet will offer lot of technology benefits over the current Internet. New Service Models (e.g. Web Services) and collaboration mechanisms (Peer-to-Peer) will emerge. Wireless internet will take on the center stage and internet becomes all pervasive. Services will sense the geographical location of the service requester. Devices will converge to interoperate with each other and to offer more services than what they offer today. Security will become part of the application and will be layered as organizations open their network for variety of services.











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Extensible Markup Language (XML)

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Facilitates easy exchange of data within and across organizational boundaries.

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Has been adopted by growing number of organizations. Has given a great thrust to B2B e-Commerce. Has had a significant impact on Supply Chain Management solutions.

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Web Services

Self-contained, modular applications that can be described, published, located, negotiated and invoked dynamically over the internet/intranet
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Enable Interoperability of Applications including legacy applications.

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Facilitates collaboration of service providers. Integrate supply chains. Eliminate duplicate data entry. Provides direct access to trading partner IT systems.

Web Services/XML/SOA has left a lasting impression since the web itself.

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The future to be...

Communication and collaboration Technologies l XML, Web services, Service Oriented Architecture. l Peer-to-peer computing. l Location based services.

Software

Medium Independent
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Device Independent
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Wireless communication
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Intelligent devices – Bioinformatics. Mobile devices.

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Broadband networks
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Media convergence - TVs, Phones, PCs. -- Making technology invisible / omnipresent

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Digital Convergence

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Digital Convergence…

n ISO stands for International Standardization

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The Seven Layers of ISO – OSI Model

Organisation and OSI stands for Open Systems Interconnection. n Layer 7- APPLICATION Layer : Handles APPLICATION DEPENDENT activities. (E.G., USER PROGRAM). n Layer 6 - PRESENTATION Layer : Handles COMPRESSION AND CONVERSIONS (E.G., LIBRARY) n Layer 5 – SESSION Layer : Handles PROCESS-TO-PROCESS activities. (E.G., OS SOFTWARE) n Layer 4 – TRANSPORT Layer : Handles

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The Seven Layers of ISO – OSI Model

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TCP / IP Protocol Architecture

nH

U B C O N N E C T S P A R

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Local Area Network (LAN) Devices

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Wireless LAN/personal LAN

Wireless LAN (802.11b) l Provides Wireless connectivity to LAN. l No wiring required in a 100m range. l Has become the standard for connecting PCs to network without cabling. Bluetooth (Person LAN) l Can connect disparate devices without cable in 10m range l Bluetooth to be implemented in mobile phones, headsets, PDAs, laptops, bar code readers, digital camera, computer keyboard, mouse, gaming devices.

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Complexity of Communication Networks

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Biometrics

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Identification of people by their physical characteristics : Fingerprints, Eye (Iris), Speaker Verification.

l Other technologies such as Public Key Infrastructure

(PKI) and Smart Card have integrated with Biometrics to provide a very high level of security.
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Has gained significance after US Terror Attacks - 9/11.

Security built by leveraging on Biometrics

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Location Based Services + M-Commerce

l Provide services based on the location of the

user. l Services include restaurant reservation, route assistance, advertisement, tourism information. l Leads to integration and convergence of Wireless Technologies, Global Positioning System (GPS), onboard electronics and MCommerce. l Issues related to Security and Privacy need to be addressed by stakeholders.

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Logistics

Integrating warehousing, store systems with Transportation l Fleet visibility. l Driver and dispatch productivity. l Store communications. l Management reporting. Greater collaboration on the supply chain / web l Moving beyond pre-defined document exchange. l Chat online, make decisions on supply, shipment at public exchanges.

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Retail Shopping : Intelligent shopping carts
Scanners in carts to indicate total value. l Shopping cart can indicate shopping pattern.
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– Where did the customer spend time? – Which products did the customer pick up and not buy?

Cross sell / up-sell when customer is in the aisle; not only at check out. l Reduced check out times.
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Technology enables organizations overcome these challenges
eMail, VoIP, Internet

Real time communication Access from remote locations Exchange documents quickly; confidentially Cut down on paper transactions Access to better knowledge bases Integration of planning and execution systems

Wireless, VSAT

EDI,XML, Digital Certification, PKI, SET Workflow automation, Bolero.net KM Infrastructure-Intranet, extranet, Internet EAI

E-Commerce Technologies

The Future State Conceptual Architectural Framework
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Wireless Device Customer
Architectural Services


Partners’ Systems Internet Content Delivery Services

Auxiliary Services









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Profile and Search ü’98-’03 CAGR =42% membership management Collaboration component Services Chat Good simple rule based engine Discussion No need Forum collaborative Conferencing filtering or need for E Mail learning and inference tools Template Online Survey Management Dynamic Web Page Reporting Services generation Site Analysis Html Authoring Store Structured Data Mining Data Store Unstructured data Workflow for Publishing content • ...

Web Server

Wireles s Server

Streamin g Server

Integration Services Cont ent Event Manager Process Manager Message Broker Message Transformer Document Exchange Message Transport

Application Services Marketplace Tracker

Common Business Services Personalization Server Business Objects

Application Server Data Services Content Contributors Application Developers

Content Management System

Case Study : Integrating the fragmented communication in Imports Management
B/Ls: Shipping Advice B/Ls: Manifests

Carrier Seller

Freight Forwarder
VAN Internet EDI

B/Ls: Shipping Instructions

POs Declaration

FAX

Buyer
Courier

Agencies

COs: Licenses

Proprietary
Customs Declaration

Customs

Mail

Bank Insurer
manual

LC Documents

Insurance Documents

electronic

enabled by bolero.net
Carrier
Freight Forwarder Exporter

B/Ls; Manifests

B/Ls; Shipping Advice
Bolero

Quotes; Shipping Instructions

Importer

PO Declaration

CO’s; Licenses

Agencies

Customs Declaration

Insurance Documents

LC Documents

Customs Insurer

Bank



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