Description
Description tell about director, rosenberg international franchise center.
Udo A. Schlentrich
Director, Rosenberg International Franchise Center 358 Mariposa Loop
Peter T. Paul College of Business & Economics New Braunfels, TX 78132
University of New Hampshire 603-479-5388
Durham, NH 03824 Udo. [email protected]
EDUCATION
2001 Strathclyde University
Glasgow, Scotland
Ph.D.: A Model of Customer Loyalty
1967-1970 Cornell University
Ithaca, New York
Bachelor of Science, Hotel Administration
1965-1966 Ecole Hoteliere
Lausanne, Switzerland
Graduate Degree, International Hospitality Management
1960-1963 Hotel Management Apprenticeship
Germany
Diploma with Distinction
LANGUAGES English, German and French (fluent)
RESEARCH AREAS
Franchising, finance, international hotel development, strategic
management, services management and marketing
HONORS & AWARDS
2001-2013 William Rosenberg Professorship
2006-2011 Roland H. O'Neal Professorship
2007 UNH Excellence in Teaching
2004 Outstanding Faculty of the Year
1993 Distinguished Visiting Professor
Johnson & Wales University
APPOINTMENTS
2000-2012 Member, Educational Foundation Board
International Franchise Association
2004 Editor, International Society of Franchising
Member, Academic Award Committee
2
2001 External Examiner, Hospitality & Tourism Management
Dubai, United Arab Emirates
1995 Fellow (FHCIMA), UK
Hotel & Catering International Management Association
1994 Founding member: Scottish Tourism Research Institute
1993 – 1997 External Examiner
University of Wales, Cardiff
AFFILLIATIONS
2002-2012 North American Case Research Association (NACRA)
1996-2008 American Marketing Association
Education and research section
1970-present Cornell Society of Hotelmen
1981-1983 VP/Europe
1984-1986 Vice President, Southern Region
1967-present Lausanne Hotel School Alumnae Association
FUND RAISING & GRANTS
2002 - 2014 $1.2 million
UNH SERVICE & INTERDISCIPLINARY PROJECTS
• Chair, UNH Campus Planning Committee
• Development of franchising research archive
In cooperation with Prof. William Ross, Dimond Library
• Establishment of international franchise bibliography
In cooperation with Judith Brink Dimond Library
• Business school Policies & Procedures Committee
• Business school UNH Faculty Senate Representative
• New England Center hospitality student consulting team leader
• Development of database for student internships, summer jobs and jobs upon graduation
• MBA project in human resources management, the Cliff House hotel
• Hospitality industry outreach projects assisting small to mid-sized businesses in the USA
& overseas
3
ASSOCIATION MANAGEMENT
1991-1993 EUHOFA
International association of hotel schools
(130 universities, colleges and hotel schools)
1980-1988 Preferred Hotels
Association of 120 independent international 5 star hotels
VP/Europe, Chairman/Marketing and President Elect
1980-1984 Steigenberger Marketing Organization (SRS)
Marketing and reservation network of 230 international 4 and 5 star hotels
Chairman/Marketing Council
INDUSTRY EXPERIENCE
1995-1999 Managing Partner, US Associates
Berlin, Germany
Hotel development and asset management
1989-1991 President, Stakis Hotels
Glasgow, Scotland
Group responsibility for 35 city and resort properties
Launched new mid-price hotel concept in Great Britain
(Country Court Hotels)
1984-1989 President and General Partner, Classic Hotels
Houston, Texas
Responsibilities for the management, development
acquisition or sale of city and resort properties
(valued in excess of $350 million)
1980-1984 Managing Director, Dorchester Hotel
London, England
Responsibility for hotel redevelopment
Hotel was ranked among world’s top 3 luxury hotels,
best hotel in UK and only hotel outside France with
2 Guide Michelin stars
1978-1980 Managing Director, The Regency Hotel
New York, New York
Overall responsibility for the management of one of the finest luxury
hotels in the US
1974-1978 Vice President, Omni International Hotels
Atlanta, Georgia
Founding board member
1970-1974 Executive Assistant Manager, Hilton International
Sydney, Australia
4
Planning and development of Hilton Hotels in Australia
Assistant VP F&B and Project Development, Hilton International
New York, New York
Corporate Head Office, Waldorf Astoria
Participated in development of over 25 international hotels
Project development manager F&B operations, World Trade Center, NYC
1960-1966 International Hotel Operations Training
Four and five star hotels and resorts in Switzerland, France, United
Kingdom, Austria and Germany
CONSULTANCY SERVICES
2001-present Advisor to financial institutions and real estate developers (UK, Germany,
France, Florida, California, Texas, Maine and NH)
1984-present Advisor to leading international financial institutions, developers and
governments in mergers & acquisitions, international convention centers,
resort & tourism projects, and hospitality IT software companies
1996-2003 Asset manager for German hotel investments on behalf of international
finance group
ACADEMIC EXPERIENCE
2003-present Director, Rosenberg International Franchise Center
Peter T. Paul College of Business & Economics
University of New Hampshire
Durham, NH
Development of research database
Establishment of Advisory Board
2002-2011 Associate Professor of Hospitality Management
Peter T. Paul of Business & Economics
University of New Hampshire
Durham, NH
Courses taught:
Finance
Franchising
International Hospitality Marketing
International Hospitality Development
Strategic Management
Convention Management
Beverage Management
Introduction to Hospitality Tourism
2002-2008 Visiting Professor
International Hotel and Tourism Institute
Luzern, Switzerland
5
1995-2009 Visiting Professor
The Scottish Hotel School
Strathclyde University
Glasgow, Scotland
1991-1995 Professor & Chair of International Hospitality Management
Strathclyde University
Glasgow, Scotland
Courses taught (Undergraduate/MSc):
Finance
Strategic Management
Convention Management
Tourism and Resort Development (jointly)
Integrative Management
Dissertation supervisor:
PhD, Honors, MSc, MBA (industry specific)
CHAPTERS IN BOOKS
Schlentrich, U. (2013). “Meetings, Incentives, Conventions and Exhibitions (MICE)" in Key
Concepts in Hospitality Management, Roy C. Wood (editor), Sage Publications.
Schlentrich, U. and Aliouche, E.H. (2013). “Franchising” in Key Concepts in Hospitality
Management, Roy C. Wood (editor), Sage Publications.
Schlentrich, U. (2008). “The MICE Industry: Meetings, Incentives, Conventions, and
Exhibitions” in Handbook of Hospitality Management, Bob Brotherton and Roy C. Wood
(editors), Sage Publications.
Schlentrich, U. (2005). “Condominium" and "Franchising” and “MICE: Meetings, Incentives,
Conventions and Exhibitions” and “Condominiums and Hotels” in International Encyclopedia of
Hospitality Management, Abraham Pizam (editor), Prentice Hall.
Schlentrich, U. (1999). “Conference and Convention Management” in New Directions in
Accommodation Management for the Hospitality Industry, Roy C. Wood (editor), International
Thomson Business Press, London.
Schlentrich, U. (1996). “Business Travel Marketing” in Marketing Tourism Products, Tony
Seaton and Marion Bennett (editors), Thomson, London.
Schlentrich, U. and Ng, D. (1994). “Hotel Development Strategies in Southeast Asia” in
Tourism: The State of the Art, Tony Seaton (editor), John Wiley and Sons.
JOURNALS
Aliouche, E.H., Kaen F. R. and Schlentrich, U. (2012). "The Market Performance of Franchise
Stock Portfolios, "International Journal of Contemporary Hospitality Management, Vol. 24 No.
5: 791-809
6
Aliouche E. H., Schlentrich U. and Frazer L. (2012). “Internationalization Modeling: A
Comparative Analysis of American and Australian Franchise Firms.” Journal of Marketing
Channels, 19:77-97
Aliouche E. H. and Schlentrich U. (2011). “Towards a Strategic Model of Global Franchise
Expansion.” Journal of Retailing, 87 (3, 2011), 345-365
Aliouche E. H. and Schlentrich U. (2011). “A Model of Optimal International Market
Expansion: The Case of US Hotel Chains Expansion into China.” In Contributions to
Management Science: New Developments in the Theory of Networks: Franchising, Alliances and
Cooperatives, pp. 135-154, Springer Verlag (Germany)
Aliouche E. H. and Schlentrich U. (2009). “Does Franchising Create Value? – An Analysis of
the Financial Performance of the US Public Restaurant Franchisors.” International Journal of
Hospitality and Tourism Administration; 10 (2/2009), 93-108
Aliouche E. H. and Schlentrich U. (2009). “International Franchise Assessment Model: Entry
and Expansion in the European Union.” Entrepreneurial Business Law Journal, 3 (2), 517-537
Schlentrich U, Naumes M.J. and Aliouche E. H. (2006) “Let's Make Wine: Launching a Pilot
Store.” North American Case Research Journal, Volume 25, Issue 3 (Summer), pages 1-11.
Schlentrich,U. and Naumes, M.J., (2006). “Oh Canada, Eh” North American Case Research
Journal.
Schlentrich, U. and Naumes, M.J., (2006). “To Market, To Market: An Independent Luxury
Hotel's Battle for Position” North American Case Research Journal, Volume 26, Issue 3 & 4
(Summer/Fall), pages 1-16.
Schlentrich, U. and Naumes, M.J., (2004). “Jonathan Langston (A): Career Decision-Making
Process.” North American Case Research Journal, (Winter).
Schlentrich, U. and Naumes, M.J., (2004). “Jonathan Langston (B): Turnaround Strategies”
North American Case Research Journal, (Winter).
REFEREED CONFERENCE PROCEEDINGS
Schlentrich, U. and Aliouche, E.H. "Social Franchising: A Pathway to the Bottom of the
Pyramid." Proceedings of the Center for Research in Economics & Management, Rennes,
France, June 2014.
Schlentrich, U. and Aliouche, E.H. “International Expansion Modeling: Application to U.S. and
Australian Franchising Firms.” Proceedings of the 24
th
International Society of Franchising
Annual Conference, Sydney, Australia, June 2010.
Schlentrich, U. and Aliouche, E.H. “A Model of Optimal International Market Expansion: The
Case of US Hotel Chains Entry into China.” Proceedings of the 4
th
Annual International
7
Conference on Economics and Management of Networks, Sarajevo (Bosnia-Herzegovina),
September 2009.
Schlentrich, U. and Aliouche, E.H. “An Integrated Approach to International Franchise
Expansion Modeling.” Proceedings of the 23
rd
Annual Meeting of the International Society of
Franchising, San Diego, CA, February 2009.
Schlentrich, U. and Aliouche, E.H. “International Expansion Model: Linking Theory and
Practice.” Proceedings of the 2008 Annual Conference of the North American Case Research
Association, Durham, NH, October 2008.
Schlentrich, U. and Aliouche, E.H. “The Franchise Ownership Structure Puzzle.” Proceedings of
the 22
nd
Annual Conference of the International Society of Franchising, St. Malo, France, June
2008.
Schlentrich, U. and Aliouche, E.H. “The Market Performance of Franchise Common Stocks: A
Cost of Equity Perspective.” Proceedings of the 3
rd
Annual International Conference on
Economics and Management of Networks, Rotterdam, Netherlands, June 2007.
Schlentrich, U. and Aliouche, E.H. “The Risk-Return Performance of Franchise Portfolios.”
Proceedings of the 21
st
Annual Conference of the International Society of Franchising, Las
Vegas, NV, February 2007.
Schlentrich, U. and Aliouche, E.H. “Exploring a Franchise Opportunity.” Proceedings of the 20
th
Annual Conference of the International Society of Franchising, Palm Springs, CA, February
2006.
Schlentrich, U. and Aliouche, E.H. “Does Franchising Create Value?” Proceedings of the 19
th
Annual Conference of the International Society of Franchising, London, United Kingdom, May
2005. (Winner of The Arthur Karp Research Award for “Best Applied Research Paper in
Franchising")
doc_156191944.pdf
Description tell about director, rosenberg international franchise center.
Udo A. Schlentrich
Director, Rosenberg International Franchise Center 358 Mariposa Loop
Peter T. Paul College of Business & Economics New Braunfels, TX 78132
University of New Hampshire 603-479-5388
Durham, NH 03824 Udo. [email protected]
EDUCATION
2001 Strathclyde University
Glasgow, Scotland
Ph.D.: A Model of Customer Loyalty
1967-1970 Cornell University
Ithaca, New York
Bachelor of Science, Hotel Administration
1965-1966 Ecole Hoteliere
Lausanne, Switzerland
Graduate Degree, International Hospitality Management
1960-1963 Hotel Management Apprenticeship
Germany
Diploma with Distinction
LANGUAGES English, German and French (fluent)
RESEARCH AREAS
Franchising, finance, international hotel development, strategic
management, services management and marketing
HONORS & AWARDS
2001-2013 William Rosenberg Professorship
2006-2011 Roland H. O'Neal Professorship
2007 UNH Excellence in Teaching
2004 Outstanding Faculty of the Year
1993 Distinguished Visiting Professor
Johnson & Wales University
APPOINTMENTS
2000-2012 Member, Educational Foundation Board
International Franchise Association
2004 Editor, International Society of Franchising
Member, Academic Award Committee
2
2001 External Examiner, Hospitality & Tourism Management
Dubai, United Arab Emirates
1995 Fellow (FHCIMA), UK
Hotel & Catering International Management Association
1994 Founding member: Scottish Tourism Research Institute
1993 – 1997 External Examiner
University of Wales, Cardiff
AFFILLIATIONS
2002-2012 North American Case Research Association (NACRA)
1996-2008 American Marketing Association
Education and research section
1970-present Cornell Society of Hotelmen
1981-1983 VP/Europe
1984-1986 Vice President, Southern Region
1967-present Lausanne Hotel School Alumnae Association
FUND RAISING & GRANTS
2002 - 2014 $1.2 million
UNH SERVICE & INTERDISCIPLINARY PROJECTS
• Chair, UNH Campus Planning Committee
• Development of franchising research archive
In cooperation with Prof. William Ross, Dimond Library
• Establishment of international franchise bibliography
In cooperation with Judith Brink Dimond Library
• Business school Policies & Procedures Committee
• Business school UNH Faculty Senate Representative
• New England Center hospitality student consulting team leader
• Development of database for student internships, summer jobs and jobs upon graduation
• MBA project in human resources management, the Cliff House hotel
• Hospitality industry outreach projects assisting small to mid-sized businesses in the USA
& overseas
3
ASSOCIATION MANAGEMENT
1991-1993 EUHOFA
International association of hotel schools
(130 universities, colleges and hotel schools)
1980-1988 Preferred Hotels
Association of 120 independent international 5 star hotels
VP/Europe, Chairman/Marketing and President Elect
1980-1984 Steigenberger Marketing Organization (SRS)
Marketing and reservation network of 230 international 4 and 5 star hotels
Chairman/Marketing Council
INDUSTRY EXPERIENCE
1995-1999 Managing Partner, US Associates
Berlin, Germany
Hotel development and asset management
1989-1991 President, Stakis Hotels
Glasgow, Scotland
Group responsibility for 35 city and resort properties
Launched new mid-price hotel concept in Great Britain
(Country Court Hotels)
1984-1989 President and General Partner, Classic Hotels
Houston, Texas
Responsibilities for the management, development
acquisition or sale of city and resort properties
(valued in excess of $350 million)
1980-1984 Managing Director, Dorchester Hotel
London, England
Responsibility for hotel redevelopment
Hotel was ranked among world’s top 3 luxury hotels,
best hotel in UK and only hotel outside France with
2 Guide Michelin stars
1978-1980 Managing Director, The Regency Hotel
New York, New York
Overall responsibility for the management of one of the finest luxury
hotels in the US
1974-1978 Vice President, Omni International Hotels
Atlanta, Georgia
Founding board member
1970-1974 Executive Assistant Manager, Hilton International
Sydney, Australia
4
Planning and development of Hilton Hotels in Australia
Assistant VP F&B and Project Development, Hilton International
New York, New York
Corporate Head Office, Waldorf Astoria
Participated in development of over 25 international hotels
Project development manager F&B operations, World Trade Center, NYC
1960-1966 International Hotel Operations Training
Four and five star hotels and resorts in Switzerland, France, United
Kingdom, Austria and Germany
CONSULTANCY SERVICES
2001-present Advisor to financial institutions and real estate developers (UK, Germany,
France, Florida, California, Texas, Maine and NH)
1984-present Advisor to leading international financial institutions, developers and
governments in mergers & acquisitions, international convention centers,
resort & tourism projects, and hospitality IT software companies
1996-2003 Asset manager for German hotel investments on behalf of international
finance group
ACADEMIC EXPERIENCE
2003-present Director, Rosenberg International Franchise Center
Peter T. Paul College of Business & Economics
University of New Hampshire
Durham, NH
Development of research database
Establishment of Advisory Board
2002-2011 Associate Professor of Hospitality Management
Peter T. Paul of Business & Economics
University of New Hampshire
Durham, NH
Courses taught:
Finance
Franchising
International Hospitality Marketing
International Hospitality Development
Strategic Management
Convention Management
Beverage Management
Introduction to Hospitality Tourism
2002-2008 Visiting Professor
International Hotel and Tourism Institute
Luzern, Switzerland
5
1995-2009 Visiting Professor
The Scottish Hotel School
Strathclyde University
Glasgow, Scotland
1991-1995 Professor & Chair of International Hospitality Management
Strathclyde University
Glasgow, Scotland
Courses taught (Undergraduate/MSc):
Finance
Strategic Management
Convention Management
Tourism and Resort Development (jointly)
Integrative Management
Dissertation supervisor:
PhD, Honors, MSc, MBA (industry specific)
CHAPTERS IN BOOKS
Schlentrich, U. (2013). “Meetings, Incentives, Conventions and Exhibitions (MICE)" in Key
Concepts in Hospitality Management, Roy C. Wood (editor), Sage Publications.
Schlentrich, U. and Aliouche, E.H. (2013). “Franchising” in Key Concepts in Hospitality
Management, Roy C. Wood (editor), Sage Publications.
Schlentrich, U. (2008). “The MICE Industry: Meetings, Incentives, Conventions, and
Exhibitions” in Handbook of Hospitality Management, Bob Brotherton and Roy C. Wood
(editors), Sage Publications.
Schlentrich, U. (2005). “Condominium" and "Franchising” and “MICE: Meetings, Incentives,
Conventions and Exhibitions” and “Condominiums and Hotels” in International Encyclopedia of
Hospitality Management, Abraham Pizam (editor), Prentice Hall.
Schlentrich, U. (1999). “Conference and Convention Management” in New Directions in
Accommodation Management for the Hospitality Industry, Roy C. Wood (editor), International
Thomson Business Press, London.
Schlentrich, U. (1996). “Business Travel Marketing” in Marketing Tourism Products, Tony
Seaton and Marion Bennett (editors), Thomson, London.
Schlentrich, U. and Ng, D. (1994). “Hotel Development Strategies in Southeast Asia” in
Tourism: The State of the Art, Tony Seaton (editor), John Wiley and Sons.
JOURNALS
Aliouche, E.H., Kaen F. R. and Schlentrich, U. (2012). "The Market Performance of Franchise
Stock Portfolios, "International Journal of Contemporary Hospitality Management, Vol. 24 No.
5: 791-809
6
Aliouche E. H., Schlentrich U. and Frazer L. (2012). “Internationalization Modeling: A
Comparative Analysis of American and Australian Franchise Firms.” Journal of Marketing
Channels, 19:77-97
Aliouche E. H. and Schlentrich U. (2011). “Towards a Strategic Model of Global Franchise
Expansion.” Journal of Retailing, 87 (3, 2011), 345-365
Aliouche E. H. and Schlentrich U. (2011). “A Model of Optimal International Market
Expansion: The Case of US Hotel Chains Expansion into China.” In Contributions to
Management Science: New Developments in the Theory of Networks: Franchising, Alliances and
Cooperatives, pp. 135-154, Springer Verlag (Germany)
Aliouche E. H. and Schlentrich U. (2009). “Does Franchising Create Value? – An Analysis of
the Financial Performance of the US Public Restaurant Franchisors.” International Journal of
Hospitality and Tourism Administration; 10 (2/2009), 93-108
Aliouche E. H. and Schlentrich U. (2009). “International Franchise Assessment Model: Entry
and Expansion in the European Union.” Entrepreneurial Business Law Journal, 3 (2), 517-537
Schlentrich U, Naumes M.J. and Aliouche E. H. (2006) “Let's Make Wine: Launching a Pilot
Store.” North American Case Research Journal, Volume 25, Issue 3 (Summer), pages 1-11.
Schlentrich,U. and Naumes, M.J., (2006). “Oh Canada, Eh” North American Case Research
Journal.
Schlentrich, U. and Naumes, M.J., (2006). “To Market, To Market: An Independent Luxury
Hotel's Battle for Position” North American Case Research Journal, Volume 26, Issue 3 & 4
(Summer/Fall), pages 1-16.
Schlentrich, U. and Naumes, M.J., (2004). “Jonathan Langston (A): Career Decision-Making
Process.” North American Case Research Journal, (Winter).
Schlentrich, U. and Naumes, M.J., (2004). “Jonathan Langston (B): Turnaround Strategies”
North American Case Research Journal, (Winter).
REFEREED CONFERENCE PROCEEDINGS
Schlentrich, U. and Aliouche, E.H. "Social Franchising: A Pathway to the Bottom of the
Pyramid." Proceedings of the Center for Research in Economics & Management, Rennes,
France, June 2014.
Schlentrich, U. and Aliouche, E.H. “International Expansion Modeling: Application to U.S. and
Australian Franchising Firms.” Proceedings of the 24
th
International Society of Franchising
Annual Conference, Sydney, Australia, June 2010.
Schlentrich, U. and Aliouche, E.H. “A Model of Optimal International Market Expansion: The
Case of US Hotel Chains Entry into China.” Proceedings of the 4
th
Annual International
7
Conference on Economics and Management of Networks, Sarajevo (Bosnia-Herzegovina),
September 2009.
Schlentrich, U. and Aliouche, E.H. “An Integrated Approach to International Franchise
Expansion Modeling.” Proceedings of the 23
rd
Annual Meeting of the International Society of
Franchising, San Diego, CA, February 2009.
Schlentrich, U. and Aliouche, E.H. “International Expansion Model: Linking Theory and
Practice.” Proceedings of the 2008 Annual Conference of the North American Case Research
Association, Durham, NH, October 2008.
Schlentrich, U. and Aliouche, E.H. “The Franchise Ownership Structure Puzzle.” Proceedings of
the 22
nd
Annual Conference of the International Society of Franchising, St. Malo, France, June
2008.
Schlentrich, U. and Aliouche, E.H. “The Market Performance of Franchise Common Stocks: A
Cost of Equity Perspective.” Proceedings of the 3
rd
Annual International Conference on
Economics and Management of Networks, Rotterdam, Netherlands, June 2007.
Schlentrich, U. and Aliouche, E.H. “The Risk-Return Performance of Franchise Portfolios.”
Proceedings of the 21
st
Annual Conference of the International Society of Franchising, Las
Vegas, NV, February 2007.
Schlentrich, U. and Aliouche, E.H. “Exploring a Franchise Opportunity.” Proceedings of the 20
th
Annual Conference of the International Society of Franchising, Palm Springs, CA, February
2006.
Schlentrich, U. and Aliouche, E.H. “Does Franchising Create Value?” Proceedings of the 19
th
Annual Conference of the International Society of Franchising, London, United Kingdom, May
2005. (Winner of The Arthur Karp Research Award for “Best Applied Research Paper in
Franchising")
doc_156191944.pdf