Description
Develop A Business Intelligence Framework
ICAICT712A Develop a business
intelligence framework
Release: 1
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 2 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
ICAICT712A Develop a business intelligence framework
Modification History
Release Comments
Release 1 This Unit first released with ICA11 Information and
Communications Technology Training Package version 1.0
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge to manage business
intelligence, including data mining and analysis.
Application of the Unit
Senior managers in medium to large organisations apply analytical and strategic business
knowledge to direct the strategic planning to meet current and future business needs.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time
of endorsement but users should confirm requirements with the relevant federal, state or
territory authority.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 3 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Elements and Performance Criteria Pre-Content
Element Performance Criteria
Elements describe the
essential outcomes of a
unit of competency.
Performance criteria describe the performance needed to
demonstrate achievement of the element. Where bold italicised
text is used, further information is detailed in the required skills
and knowledge section and the range statement. Assessment of
performance is to be consistent with the evidence guide.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 4 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Elements and Performance Criteria
1. Elicit business
intelligence
requirements
1.1 Articulate the benefits of business intelligence
1.2 Select appropriate system development methodology from a
range of options
1.3 Evaluate impact of business intelligence on the enterprise
1.4 Select appropriate business model for data repository
1.5 Adopt a metadata standard for the enterprise
1.6 Establish appropriate data analysis techniques
2. Direct business
intelligence data
manipulation
2.1 Identify data sources and scope
2.2 Endorse selected data-manipulation methods
2.3 Review and commit to feasibility of architecture design
2.4 Develop acceptance criteria
2.5 Endorse selected data-modelling techniques and processes
2.6 Endorse a load balancing algorithmfor optimum processing
2.7 Sign off design specifications
3. Endorse business
intelligence solution
architecture
3.1 Ensure data-warehousing management techniques and
processes are according to specifications
3.2 Lead scoping of logical data models
3.3 Supervise selection of middlewaretools
3.4 Review and commit to searchable data repository solution
4. Finalise testing and
accept framework
4.1 Finalise physical data model
4.2 Complete testing overall model
4.3 Test security
4.4 Test integrity
4.5 Perform user-acceptance test
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 5 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
? analytical skills to evaluate information
? literacy skills to:
? conduct oral presentations to a group
? demonstrate leadership in a group
? prepare and overview reports
? conflict- management skills to deal with grievances, disputes or disagreements
? information technology skills to analyse and oversee research
? initiative and enterprise skills to identify improvements to quality
? planning and organisational skills to plan, prioritise and organise own work
? problem-solving skills to resolve issues in the workplace
? research skills to validate data and information.
Required knowledge
? equity and diversity principles as they apply to the project
? OHS requirements
? organisational policy and procedures as they apply to the project
? overview knowledge of behaviour theories:
? responsibility, achievement as in Herzberg’s two factor
? affiliation management after McClelland
? motivation after Vroom
? personal safety issues
? public sector legislation, codes of practice and other formal agreements that directly
impact on business operations
? technical knowledge of business intelligence procedures
? workplace and industry environment as it applies to project.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 6 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the
performance criteria, required skills and knowledge, range statement and the Assessment
Guidelines for the Training Package.
Overview of assessment
Critical aspects for
assessment and
evidence required to
demonstrate
competency in this unit
Evidence of the ability to:
? determine the human factors that need to be analysed when
managing people and groups
? conduct business meetings applying effective
communication techniques
? determine essential requirements of a product, applying
quality management principles
? monitor and implement training for staff
? resolve problems and conflicts in a business environment
? support human resource management program.
Context of and specific
resources for
assessment
Assessment must ensure access to:
? a business intelligence focus
? relevant enterprise documentation, including HR and quality
management policies.
Where applicable, physical resources should include equipment
modified for people with special needs.
Method of assessment A range of assessment methods should be used to assess
practical skills and knowledge. The following examples are
appropriate for this unit:
? direct observation of the candidate running a productive
business meeting and using effective interview techniques
? verbal or written questioning to assess the candidate’s
required knowledge of:
? business intelligence
? data warehousing
? data modelling
? business domain
? review of quality reports prepared by the candidate on the
development of the business intelligence framework
? evidence of candidate’s consultations with staff and
management.
Guidance information
for assessment
Holistic assessment with other units relevant to the industry
sector, workplace and job role is recommended, where
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 7 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
appropriate.
Assessment processes and techniques must be culturally
appropriate, and suitable to the communication skill level,
language, literacy and numeracy capacity of the candidate and
the work being performed.
Indigenous people and other people from a non-English
speaking background may need additional support.
In cases where practical assessment is used it should be
combined with targeted questioning to assess required
knowledge.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 8 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work
environments and situations that may affect performance. Bold italicised wording, if used in
the performance criteria, is detailed below. Essential operating conditions that may be
present with training and assessment (depending on the work situation, needs of the
candidate, accessibility of the item, and local industry and regional contexts) may also be
included.
Business intelligence
may include:
? analytics
? benchmarking
? business performance management
? data mining
? online analytical processing
? predictive analytics
? reporting
? text mining.
System development
methodology may
include:
? agile unified process (AUP)
? prop-typing
? rational unified process (RUP)
? spiral
? systems development life cycle (SDLC)
? waterfall.
Metadata standard may
include:
? common warehouse meta-model (CWM)
? data documentation initiative (DDI)
? digital object identifier (DOI)
? Dublin core
? eGovernment Metadata Standard (E-GMS)
? ISO 23081
? ISO/IEC 11179
? multimedia content description interface (MPEG-7)
? online information exchange (ONIX).
Data-modelling
techniques may include:
? Bachman diagrams
? Barker's notation
? Chen's notation
? data vault modelling (DVM)
? Extended Backus-Naur form
? IDEF1X
? object role modelling (ORM)
? object-relational mapping
? relational model.
Load balancing
? biasing algorithm
? round-robin algorithm.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 9 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
algorithmmay include:
Middlewaremay
include:
? application servers
? web servers.
Data repository may
include:
? component-repository management
? digital repository
? information repository
? repository open-service interface definition
? software repository.
Unit Sector(s)
General ICT
doc_737691711.pdf
Develop A Business Intelligence Framework
ICAICT712A Develop a business
intelligence framework
Release: 1
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 2 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
ICAICT712A Develop a business intelligence framework
Modification History
Release Comments
Release 1 This Unit first released with ICA11 Information and
Communications Technology Training Package version 1.0
Unit Descriptor
This unit describes the performance outcomes, skills and knowledge to manage business
intelligence, including data mining and analysis.
Application of the Unit
Senior managers in medium to large organisations apply analytical and strategic business
knowledge to direct the strategic planning to meet current and future business needs.
Licensing/Regulatory Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time
of endorsement but users should confirm requirements with the relevant federal, state or
territory authority.
Pre-Requisites
Not applicable.
Employability Skills Information
This unit contains employability skills.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 3 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Elements and Performance Criteria Pre-Content
Element Performance Criteria
Elements describe the
essential outcomes of a
unit of competency.
Performance criteria describe the performance needed to
demonstrate achievement of the element. Where bold italicised
text is used, further information is detailed in the required skills
and knowledge section and the range statement. Assessment of
performance is to be consistent with the evidence guide.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 4 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Elements and Performance Criteria
1. Elicit business
intelligence
requirements
1.1 Articulate the benefits of business intelligence
1.2 Select appropriate system development methodology from a
range of options
1.3 Evaluate impact of business intelligence on the enterprise
1.4 Select appropriate business model for data repository
1.5 Adopt a metadata standard for the enterprise
1.6 Establish appropriate data analysis techniques
2. Direct business
intelligence data
manipulation
2.1 Identify data sources and scope
2.2 Endorse selected data-manipulation methods
2.3 Review and commit to feasibility of architecture design
2.4 Develop acceptance criteria
2.5 Endorse selected data-modelling techniques and processes
2.6 Endorse a load balancing algorithmfor optimum processing
2.7 Sign off design specifications
3. Endorse business
intelligence solution
architecture
3.1 Ensure data-warehousing management techniques and
processes are according to specifications
3.2 Lead scoping of logical data models
3.3 Supervise selection of middlewaretools
3.4 Review and commit to searchable data repository solution
4. Finalise testing and
accept framework
4.1 Finalise physical data model
4.2 Complete testing overall model
4.3 Test security
4.4 Test integrity
4.5 Perform user-acceptance test
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 5 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Required Skills and Knowledge
This section describes the skills and knowledge required for this unit.
Required skills
? analytical skills to evaluate information
? literacy skills to:
? conduct oral presentations to a group
? demonstrate leadership in a group
? prepare and overview reports
? conflict- management skills to deal with grievances, disputes or disagreements
? information technology skills to analyse and oversee research
? initiative and enterprise skills to identify improvements to quality
? planning and organisational skills to plan, prioritise and organise own work
? problem-solving skills to resolve issues in the workplace
? research skills to validate data and information.
Required knowledge
? equity and diversity principles as they apply to the project
? OHS requirements
? organisational policy and procedures as they apply to the project
? overview knowledge of behaviour theories:
? responsibility, achievement as in Herzberg’s two factor
? affiliation management after McClelland
? motivation after Vroom
? personal safety issues
? public sector legislation, codes of practice and other formal agreements that directly
impact on business operations
? technical knowledge of business intelligence procedures
? workplace and industry environment as it applies to project.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 6 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Evidence Guide
The evidence guide provides advice on assessment and must be read in conjunction with the
performance criteria, required skills and knowledge, range statement and the Assessment
Guidelines for the Training Package.
Overview of assessment
Critical aspects for
assessment and
evidence required to
demonstrate
competency in this unit
Evidence of the ability to:
? determine the human factors that need to be analysed when
managing people and groups
? conduct business meetings applying effective
communication techniques
? determine essential requirements of a product, applying
quality management principles
? monitor and implement training for staff
? resolve problems and conflicts in a business environment
? support human resource management program.
Context of and specific
resources for
assessment
Assessment must ensure access to:
? a business intelligence focus
? relevant enterprise documentation, including HR and quality
management policies.
Where applicable, physical resources should include equipment
modified for people with special needs.
Method of assessment A range of assessment methods should be used to assess
practical skills and knowledge. The following examples are
appropriate for this unit:
? direct observation of the candidate running a productive
business meeting and using effective interview techniques
? verbal or written questioning to assess the candidate’s
required knowledge of:
? business intelligence
? data warehousing
? data modelling
? business domain
? review of quality reports prepared by the candidate on the
development of the business intelligence framework
? evidence of candidate’s consultations with staff and
management.
Guidance information
for assessment
Holistic assessment with other units relevant to the industry
sector, workplace and job role is recommended, where
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 7 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
appropriate.
Assessment processes and techniques must be culturally
appropriate, and suitable to the communication skill level,
language, literacy and numeracy capacity of the candidate and
the work being performed.
Indigenous people and other people from a non-English
speaking background may need additional support.
In cases where practical assessment is used it should be
combined with targeted questioning to assess required
knowledge.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 8 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work
environments and situations that may affect performance. Bold italicised wording, if used in
the performance criteria, is detailed below. Essential operating conditions that may be
present with training and assessment (depending on the work situation, needs of the
candidate, accessibility of the item, and local industry and regional contexts) may also be
included.
Business intelligence
may include:
? analytics
? benchmarking
? business performance management
? data mining
? online analytical processing
? predictive analytics
? reporting
? text mining.
System development
methodology may
include:
? agile unified process (AUP)
? prop-typing
? rational unified process (RUP)
? spiral
? systems development life cycle (SDLC)
? waterfall.
Metadata standard may
include:
? common warehouse meta-model (CWM)
? data documentation initiative (DDI)
? digital object identifier (DOI)
? Dublin core
? eGovernment Metadata Standard (E-GMS)
? ISO 23081
? ISO/IEC 11179
? multimedia content description interface (MPEG-7)
? online information exchange (ONIX).
Data-modelling
techniques may include:
? Bachman diagrams
? Barker's notation
? Chen's notation
? data vault modelling (DVM)
? Extended Backus-Naur form
? IDEF1X
? object role modelling (ORM)
? object-relational mapping
? relational model.
Load balancing
? biasing algorithm
? round-robin algorithm.
ICAICT712A Develop a business int elligence framework Dat e t his document was generated: 29 May 2012
Approved Page 9 of 9
© Commonwealth of Aust ralia, 2012 Innovation and Business Skills Aust ralia
algorithmmay include:
Middlewaremay
include:
? application servers
? web servers.
Data repository may
include:
? component-repository management
? digital repository
? information repository
? repository open-service interface definition
? software repository.
Unit Sector(s)
General ICT
doc_737691711.pdf