For better protection of the interest of consumers
Following are the objectives of the act:
Right to be protected against marketing of goods hazardous to life and property
Right to be informed about quality, quantity, potency, purity and price.
Right to assured for the access of goods at competitive price.
4. Right to be heard and to be protected by appropriate forums
5. The Right to seek redressal against unfair trade practices or any other method of exploiting consumers
6. Right to consumer education
The act is divided in four chapters-
Preliminary: According to this, the Act is extended to the whole of regional boundaries of India, except the state of Jammu and Kashmir
Some of the definitions covered in this chapter are:
Consumer:
It means any person who buys any goods or services made by any payment system for his own use and not for the resale or commercial use
b. Complaint:
It means any allegation in writing made by the consumer regarding any unfair trade practice, any goods with defect, any service which is faulty or not on time, excess price charged or goods hazardous to life and safety
. Consumer protection council
3. Consumer dispute redressal
4. Miscellaneous
Following are the objectives of the act:
Right to be protected against marketing of goods hazardous to life and property
Right to be informed about quality, quantity, potency, purity and price.
Right to assured for the access of goods at competitive price.
4. Right to be heard and to be protected by appropriate forums
5. The Right to seek redressal against unfair trade practices or any other method of exploiting consumers
6. Right to consumer education
The act is divided in four chapters-
Preliminary: According to this, the Act is extended to the whole of regional boundaries of India, except the state of Jammu and Kashmir
Some of the definitions covered in this chapter are:
Consumer:
It means any person who buys any goods or services made by any payment system for his own use and not for the resale or commercial use
b. Complaint:
It means any allegation in writing made by the consumer regarding any unfair trade practice, any goods with defect, any service which is faulty or not on time, excess price charged or goods hazardous to life and safety
. Consumer protection council
3. Consumer dispute redressal
4. Miscellaneous