abhishreshthaa
Abhijeet S
Challenges faced while adopting Six Sigma
Customising Six Sigma: Customising Six Sigma to an organisation’s requirements is a big challenge. The whole mental attitude of the organisation has to change in order to adopt Six Sigma and realise its benefits. Vikas Bhalla, vice president, Quality & Process Excellence, EXL Services says, "Quick adoption of Six Sigma depends on how mature an organisation is and where it is headed.
During the initial stage of adoption strategic directions are not very clear as to how to go about adopting the practice but once they are clear Six Sigma can be customised and adopted throughout the organisation across departments. Freshers in an organisation are more open to the Six Sigma practice." Besides this it is important to train people to adapt to change and new practices.
Considerable resources have to be pumped into training employees on Six Sigma. K L Murughan, deputy general manager iGATE Global Solutions says, "Applying Six Sigma in the software development process is very challenging, as it is important to identify and quantify each and every project in terms of the number of defects."
For TCS it was the enormous size of the company and partly because it was taken up as a global initiative that it was a challenge to adopt the practice initially. N G Subramanayam of TCS says, "After adoption of the Six Sigma practice it is easier for us to deal with companies like GE but dealing with other companies that are not very comfortable with the Six Sigma concept it is very challenging for us."
Identifying areas for improvement: It is equally challenging for companies to identify projects and areas that need immediate improvement. Deb of Wipro Technologies says, "We have set up a mechanism to identify projects upon which we can improve immediately.
However, as business priorities change every year we ensure that the same holds true for the parameters for selecting the right project that can reap the maximum benefit if Six Sigma is applied to it." It is also challenging to identify projects and pain areas in those areas where Six Sigma has never been adopted before, like some areas in the sales and marketing operations.
Customising Six Sigma: Customising Six Sigma to an organisation’s requirements is a big challenge. The whole mental attitude of the organisation has to change in order to adopt Six Sigma and realise its benefits. Vikas Bhalla, vice president, Quality & Process Excellence, EXL Services says, "Quick adoption of Six Sigma depends on how mature an organisation is and where it is headed.
During the initial stage of adoption strategic directions are not very clear as to how to go about adopting the practice but once they are clear Six Sigma can be customised and adopted throughout the organisation across departments. Freshers in an organisation are more open to the Six Sigma practice." Besides this it is important to train people to adapt to change and new practices.
Considerable resources have to be pumped into training employees on Six Sigma. K L Murughan, deputy general manager iGATE Global Solutions says, "Applying Six Sigma in the software development process is very challenging, as it is important to identify and quantify each and every project in terms of the number of defects."
For TCS it was the enormous size of the company and partly because it was taken up as a global initiative that it was a challenge to adopt the practice initially. N G Subramanayam of TCS says, "After adoption of the Six Sigma practice it is easier for us to deal with companies like GE but dealing with other companies that are not very comfortable with the Six Sigma concept it is very challenging for us."
Identifying areas for improvement: It is equally challenging for companies to identify projects and areas that need immediate improvement. Deb of Wipro Technologies says, "We have set up a mechanism to identify projects upon which we can improve immediately.
However, as business priorities change every year we ensure that the same holds true for the parameters for selecting the right project that can reap the maximum benefit if Six Sigma is applied to it." It is also challenging to identify projects and pain areas in those areas where Six Sigma has never been adopted before, like some areas in the sales and marketing operations.