Description
In this particular elucidation pertaining to business school, university of the aegean.
Page 1/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Europass
Curriculum Vitae
Personal information
First name(s) / Surname(s)
Konstadinos KUTSIKOS
Address(es) Business School, University of the Aegean, Michalio Hall, Michalon Road, GR-82100, Chios, Greece
Telephone(s) +30.22710.35148
Fax(es) +30.22710.35099
E-mail [email protected]
Nationality Greek
Date of birth 08.10.1969
Gender Male
Short bio Dr. Konstadinos Kutsikos is a specialist in business transformation, focusing on innovation
management for improving a firm’s competitiveness and performance. His track record is rooted at his
graduate studies in the US and it was developed through his professional and academic careers in the
US, Asia and Europe.
His professional expertise spans the lifecycle of Innovation Management (corporate entrepreneurship,
business incubation) and eService Engineering projects. As senior executive of PA Consulting Group
(London, UK), he advised US and European blue-chip firms (UBS Private Banking, Credit Suisse
Private Banking, NM Rothschilds, Merrill Lynch, WPP, BT Ireland, G4S Securicor, etc.) in developing
innovation-driven strategic transformation initiatives. He has been also actively involved, in an advisory
capacity, with startups and venture capital firms in the US and Southeast Europe (Cyprus, Greece).
His international academic career is directly linked to his professional expertise. He has held researcher
appointments at Stanford University (Palo Alto, USA), USC Information Sciences Institute (Los Angeles,
USA) and ??? (Tokyo, Japan). Dr. Kutsikos has been involved in major research projects funded by the
US Government and the European Commission, in the fields of Innovation Management and Service
Science & Engineering. He has published numerous business and academic papers and is a frequent
speaker at major conferences and industry events.
Dr. Kutsikos is an Assistant Professor of Information Sciences at the University of the Aegean Business
School, Greece. He holds a PhD in Computer Science and a MBA from the University of Southern
California, USA and a MS in Computer Science from Stanford University, USA. He has earned
recognition by international media (Financial Times, Who is Who in the World) and international
organizations (W3C), and he is an elected member of three international honor societies. He has lived
and/or worked in the US, Japan, UK, Switzerland, Ireland and Greece and he is an active member of
international fora and organizations (Order of the AHEPA, World Affairs Council of America – Los
Angeles Chapter, Stanford Club, European Academy of Management, UK Institute of Directors).
Work experience
Dates 2005 – present
Occupation or position held Assistant Professor
Main activities and responsibilities Teaching, Research & Development
Name and address of employer Business School, University of the Aegean, Chios, Greece
Type of business or sector Higher Education
Dates 1998 – 2003
Page 2/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Occupation or position held Managing Consultant
Main activities and responsibilities Business Consulting, Member of the Executive Board – Global IT Infrastructure Practice
Name and address of employer PA Consulting Group, London, UK
Type of business or sector Management Consulting
Dates 1994 – 1998
Occupation or position held Researcher
Main activities and responsibilities Research & Development
Name and address of employer Information Sciences Institute, University of Southern California, Los Angeles, USA
Type of business or sector Research & Development
Dates 1992 – 1993
Occupation or position held Researcher
Main activities and responsibilities Research & Development
Name and address of employer Center for Telecommunications Research, Stanford University, Palo Alto, USA
Type of business or sector Higher Education
Dates 1992
Occupation or position held Researcher
Main activities and responsibilities Research & Development
Name and address of employer Nippon Telephone & Telegraph (NTT), Tokyo, Japan
Type of business or sector Telecommunications
Dates 1989 – 1991
Occupation or position held Researcher
Main activities and responsibilities Research & Development
Name and address of employer Foundation for Research and Technology (FORTH), Heraklion, Greece
Type of business or sector Research & Development
Education and training
Dates 1993 – 1998
Title of qualification awarded PhD in Computer Science
Principal subjects/occupational skills
covered
Innovation Management, e-Business
Name and type of organisation
providing education and training
University of Southern California (USC), Los Angeles, USA
Dates 1995 – 1997
Title of qualification awarded MBA
Principal subjects/occupational skills
covered
Entrepreneurship, Strategic Management, Innovation Management
Name and type of organisation
providing education and training
University of Southern California (USC), Los Angeles, USA
Dates 1991 – 1993
Title of qualification awarded MS in Computer Science
Principal subjects/occupational skills
covered
e-Learning, Knowledge Management
Name and type of organisation
providing education and training
Stanford University, Palo Alto, USA
Dates 1987 – 1991
Title of qualification awarded BS in Computer Science
Page 3/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Principal subjects/occupational skills
covered
Systems Analysis and Design
Name and type of organisation
providing education and training
University of Crete, Heraklion, Greece
Personal skills and
competences
Mother tongue(s) Greek
Other language(s)
Self-assessment Understanding Speaking Writing
European level (*)
Listening Reading Spoken interaction Spoken production
English C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user
(*) Common European Framework of Reference for Languages
Social skills and competences ? team spirit
? good ability to adapt to multicultural environments, gained though my work experience in the
US, Asia (Japan), and Europe (UK, Switzerland, Ireland, Greece)
? good communication skills gained through my experience as management consultant
Organisational skills and
competences
? leadership experience (I was responsible for a global consulting practice of 250 people, in 20
offices worldwide)
? significant experience in project and team management, through international research projects
and consulting assignments
Additional information
International recognition FINANCIAL TIMES, Special Reports / Connectis
“Internet shields – Almost as safe as a security van”
DAILY TELEGRAPH, Finance section
“Securicor to offer ‘risk-free’ shopping”
FINANCIAL TIMES, European E-Business Review
“Poised to Deny America Much of the IT Pie”
EXPANSION DIRECTO, Tecnologia
“El desafio a Estados Unidos en la red se plantea a traves del telefono movil”
Positions held in international
organizations
WORLD WIDE WEB CONSORTIUM (W3C), Unified Service Description Language (USDL) Incubator
Group
Invited Expert
PA CONSULTING GROUP
Member of the Board of Directors, Global IT Infrastructure Practice
Recent research projects Project title: “Developing geographically distributed universities as centres of research excellence and
regional innovation”
Funded by: European Social Fund
Duration: 2011 – 2015
Project Title: “ERMIS – Effective Reproducible Model of Innovation System”
Funded by: INTERREG IVC
Duration: 2010 – 2012
Project Title: “SYNERGY – ICT in support of the networked enterprise”
Funded by: FP7
Duration: 2010 – 2011
Page 4/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Sample consulting projects For Securicor (now Group 4 Securicor plc), the leading global security services company, worked
with the Executive Board to identify new growth opportunities. Led strategic planning phase and
developed growth strategy as value-incubation portfolio (new corporate ventures division; Securicor’s
own venturing opportunities). Designed and managed strategy implementation project, focusing on
setting up the new division (business incubation processes; IT infrastructure). Evaluated business
cases and managed joint client/consulting team in prototyping initial incubated opportunities. Acted as
interim strategy director for commercializing one of the incubated ventures, an online secure payments
portal service.
For Wembley plc, the international tourism, leisure and entertainment company, worked with the
Managing Director of the Ticketing business unit to identify new growth opportunities and reverse the
unit’s loss-making performance. Led strategic planning phase and developed turnaround strategy as
value-restructuring portfolio (divest business unit; set up new online ticketing channel; develop new
back-end ticketing services through online joint ventures). Designed and managed strategy
implementation project, focusing on the business case evaluation of these options, which led to
change management project for divesting the Ticketing unit. Divestment resulted in annual cost
savings of £1 million.
For UBS, the leading Swiss bank, worked with the Chief Executive Officer of the Wealth Management
division to enhance productivity, by improving coordination of resources (experts, knowledge) across
the division. Led strategic planning phase and developed business-change portfolio (innovative
business collaboration framework; rationalization of IT infrastructure; culture change). Designed and
managed change implementation project, focusing on piloting the collaboration framework in the client
advisory process. Evaluated business case for pilot implementation. Managed reengineering of client
advisory process and deployment of collaborative working infrastructure (coordination processes,
enterprise portals, application sharing tools, collaborative learning).
For Esat BT, the Irish subsidiary of British Telecom, worked with the Managing Director of the
Business Customers division to accelerate growth, by relaunching failing rollout of new services. Led
project planning phase and developed launch strategy as value-critical portfolio (five services to
launch, for revenue growth; customer migration to new network access method, for cost savings).
Managed launch implementation project, focusing on process design for the new services (sales
process; customer migration process; account activation process) and deployment of new billing IT
infrastructure. Services launched as planned, resulting in immediate revenue generation; customer
migration led to annual cost savings of €2.5 million.
Recent publications 1. Lagos, D. and Kutsikos, K. (2011) “The Role of IT-Focused Business Incubators in Managing
Regional Development and Innovation”, European Research Studies Journal, 14(1) (ISSN: 1108-
2976, index: EconLit)
2. Kutsikos, K. and Kontos, G. (2011) “A Systems-based Complexity Management Framework for
Collaborative e-Government Services”, International Journal of Applied Systemic Studies, 4(1), 1-
16 (ISSN: 1751-0589, index: Compendex Engineering - EI)
3. Kutsikos, K. (2009) “A Study on the Effects of Collaborative Organizational Structures on
Information Technology Governance”, Journal on Management, 3(4), 1-10 (ISSN: 0973-5054;
index: Cabell)
4. Kutsikos, K. (2009) “Information Technologies, Systems Theory and Tourism: a Perspective on
Collaboration Complexity”, TOURISMOS: An International Multidisciplinary Journal of Tourism,
????? ???? ?????????? (ISSN: 1790-8418; index: Scopus Elsevier)
5. Kutsikos, K. and Kontos, G. (2012) “Enabling Business Interoperability: A Service Co-Creation
Viewpoint”. Proceedings of the 6th International Conference on Interoperability for Enterprise
Systems and Applications (I-ESA 2012), Universidad Politecnica de Valencia, Valencia (Spain),
Mar. 2012 (index: a) Conference Proceedings Citation Index – ISI, b) DBLP; publisher: Springer;
ISBN: 978-3-642-22759-2)
6. Kontos, G. and Kutsikos, K. (2011) “A Service Classification Model for Value Co-Creation in IT
Outsourcing Services”. Proceedings of the 8th International Conference of the Association for
Information Systems (Italian Chapter), LUISS Guido Carli University, Rome (Italy), Oct. 2011
(ISBN: 978-3-79082-788-0)
7. Kutsikos, K. and Mentzas, G. (2011) “A Service Portfolio Model for Value Creation in Networked
Enterprise Systems”. Proceedings of the ServiceWave 2010 Conference Workshops, Ghent
(Belgium), Dec. 2010 (index: a) Conference Proceedings Citation Index – ISI, b) DBLP; publisher:
Springer - Lecture Notes in Computer Science; ISBN: 978-3-642-22759-2)
8. Kutsikos, K. (2009) “Managing Collaboration Complexity in Tourism Systems: the Rol e of
Page 5/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Information Technologies”. Proceedings of the 4th International Scientific Conference on
Tourism, University of the Aegean, Rhodes (Greece), Apr. 2009
9. Kutsikos, K. and Mentzas, G. (2012) “Managing Value Creation in Knowledge-intensive Business
Service Systems”. In J. Kantola, W. Karwowski (Eds.): “Knowledge Service Engineering
Handbook”, CRC Press/Taylor & Francis, pp. xx-xx (ISBN: xxxxxx)
doc_119202594.pdf
In this particular elucidation pertaining to business school, university of the aegean.
Page 1/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Europass
Curriculum Vitae
Personal information
First name(s) / Surname(s)
Konstadinos KUTSIKOS
Address(es) Business School, University of the Aegean, Michalio Hall, Michalon Road, GR-82100, Chios, Greece
Telephone(s) +30.22710.35148
Fax(es) +30.22710.35099
E-mail [email protected]
Nationality Greek
Date of birth 08.10.1969
Gender Male
Short bio Dr. Konstadinos Kutsikos is a specialist in business transformation, focusing on innovation
management for improving a firm’s competitiveness and performance. His track record is rooted at his
graduate studies in the US and it was developed through his professional and academic careers in the
US, Asia and Europe.
His professional expertise spans the lifecycle of Innovation Management (corporate entrepreneurship,
business incubation) and eService Engineering projects. As senior executive of PA Consulting Group
(London, UK), he advised US and European blue-chip firms (UBS Private Banking, Credit Suisse
Private Banking, NM Rothschilds, Merrill Lynch, WPP, BT Ireland, G4S Securicor, etc.) in developing
innovation-driven strategic transformation initiatives. He has been also actively involved, in an advisory
capacity, with startups and venture capital firms in the US and Southeast Europe (Cyprus, Greece).
His international academic career is directly linked to his professional expertise. He has held researcher
appointments at Stanford University (Palo Alto, USA), USC Information Sciences Institute (Los Angeles,
USA) and ??? (Tokyo, Japan). Dr. Kutsikos has been involved in major research projects funded by the
US Government and the European Commission, in the fields of Innovation Management and Service
Science & Engineering. He has published numerous business and academic papers and is a frequent
speaker at major conferences and industry events.
Dr. Kutsikos is an Assistant Professor of Information Sciences at the University of the Aegean Business
School, Greece. He holds a PhD in Computer Science and a MBA from the University of Southern
California, USA and a MS in Computer Science from Stanford University, USA. He has earned
recognition by international media (Financial Times, Who is Who in the World) and international
organizations (W3C), and he is an elected member of three international honor societies. He has lived
and/or worked in the US, Japan, UK, Switzerland, Ireland and Greece and he is an active member of
international fora and organizations (Order of the AHEPA, World Affairs Council of America – Los
Angeles Chapter, Stanford Club, European Academy of Management, UK Institute of Directors).
Work experience
Dates 2005 – present
Occupation or position held Assistant Professor
Main activities and responsibilities Teaching, Research & Development
Name and address of employer Business School, University of the Aegean, Chios, Greece
Type of business or sector Higher Education
Dates 1998 – 2003
Page 2/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Occupation or position held Managing Consultant
Main activities and responsibilities Business Consulting, Member of the Executive Board – Global IT Infrastructure Practice
Name and address of employer PA Consulting Group, London, UK
Type of business or sector Management Consulting
Dates 1994 – 1998
Occupation or position held Researcher
Main activities and responsibilities Research & Development
Name and address of employer Information Sciences Institute, University of Southern California, Los Angeles, USA
Type of business or sector Research & Development
Dates 1992 – 1993
Occupation or position held Researcher
Main activities and responsibilities Research & Development
Name and address of employer Center for Telecommunications Research, Stanford University, Palo Alto, USA
Type of business or sector Higher Education
Dates 1992
Occupation or position held Researcher
Main activities and responsibilities Research & Development
Name and address of employer Nippon Telephone & Telegraph (NTT), Tokyo, Japan
Type of business or sector Telecommunications
Dates 1989 – 1991
Occupation or position held Researcher
Main activities and responsibilities Research & Development
Name and address of employer Foundation for Research and Technology (FORTH), Heraklion, Greece
Type of business or sector Research & Development
Education and training
Dates 1993 – 1998
Title of qualification awarded PhD in Computer Science
Principal subjects/occupational skills
covered
Innovation Management, e-Business
Name and type of organisation
providing education and training
University of Southern California (USC), Los Angeles, USA
Dates 1995 – 1997
Title of qualification awarded MBA
Principal subjects/occupational skills
covered
Entrepreneurship, Strategic Management, Innovation Management
Name and type of organisation
providing education and training
University of Southern California (USC), Los Angeles, USA
Dates 1991 – 1993
Title of qualification awarded MS in Computer Science
Principal subjects/occupational skills
covered
e-Learning, Knowledge Management
Name and type of organisation
providing education and training
Stanford University, Palo Alto, USA
Dates 1987 – 1991
Title of qualification awarded BS in Computer Science
Page 3/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Principal subjects/occupational skills
covered
Systems Analysis and Design
Name and type of organisation
providing education and training
University of Crete, Heraklion, Greece
Personal skills and
competences
Mother tongue(s) Greek
Other language(s)
Self-assessment Understanding Speaking Writing
European level (*)
Listening Reading Spoken interaction Spoken production
English C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user C2 Proficient user
(*) Common European Framework of Reference for Languages
Social skills and competences ? team spirit
? good ability to adapt to multicultural environments, gained though my work experience in the
US, Asia (Japan), and Europe (UK, Switzerland, Ireland, Greece)
? good communication skills gained through my experience as management consultant
Organisational skills and
competences
? leadership experience (I was responsible for a global consulting practice of 250 people, in 20
offices worldwide)
? significant experience in project and team management, through international research projects
and consulting assignments
Additional information
International recognition FINANCIAL TIMES, Special Reports / Connectis
“Internet shields – Almost as safe as a security van”
DAILY TELEGRAPH, Finance section
“Securicor to offer ‘risk-free’ shopping”
FINANCIAL TIMES, European E-Business Review
“Poised to Deny America Much of the IT Pie”
EXPANSION DIRECTO, Tecnologia
“El desafio a Estados Unidos en la red se plantea a traves del telefono movil”
Positions held in international
organizations
WORLD WIDE WEB CONSORTIUM (W3C), Unified Service Description Language (USDL) Incubator
Group
Invited Expert
PA CONSULTING GROUP
Member of the Board of Directors, Global IT Infrastructure Practice
Recent research projects Project title: “Developing geographically distributed universities as centres of research excellence and
regional innovation”
Funded by: European Social Fund
Duration: 2011 – 2015
Project Title: “ERMIS – Effective Reproducible Model of Innovation System”
Funded by: INTERREG IVC
Duration: 2010 – 2012
Project Title: “SYNERGY – ICT in support of the networked enterprise”
Funded by: FP7
Duration: 2010 – 2011
Page 4/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Sample consulting projects For Securicor (now Group 4 Securicor plc), the leading global security services company, worked
with the Executive Board to identify new growth opportunities. Led strategic planning phase and
developed growth strategy as value-incubation portfolio (new corporate ventures division; Securicor’s
own venturing opportunities). Designed and managed strategy implementation project, focusing on
setting up the new division (business incubation processes; IT infrastructure). Evaluated business
cases and managed joint client/consulting team in prototyping initial incubated opportunities. Acted as
interim strategy director for commercializing one of the incubated ventures, an online secure payments
portal service.
For Wembley plc, the international tourism, leisure and entertainment company, worked with the
Managing Director of the Ticketing business unit to identify new growth opportunities and reverse the
unit’s loss-making performance. Led strategic planning phase and developed turnaround strategy as
value-restructuring portfolio (divest business unit; set up new online ticketing channel; develop new
back-end ticketing services through online joint ventures). Designed and managed strategy
implementation project, focusing on the business case evaluation of these options, which led to
change management project for divesting the Ticketing unit. Divestment resulted in annual cost
savings of £1 million.
For UBS, the leading Swiss bank, worked with the Chief Executive Officer of the Wealth Management
division to enhance productivity, by improving coordination of resources (experts, knowledge) across
the division. Led strategic planning phase and developed business-change portfolio (innovative
business collaboration framework; rationalization of IT infrastructure; culture change). Designed and
managed change implementation project, focusing on piloting the collaboration framework in the client
advisory process. Evaluated business case for pilot implementation. Managed reengineering of client
advisory process and deployment of collaborative working infrastructure (coordination processes,
enterprise portals, application sharing tools, collaborative learning).
For Esat BT, the Irish subsidiary of British Telecom, worked with the Managing Director of the
Business Customers division to accelerate growth, by relaunching failing rollout of new services. Led
project planning phase and developed launch strategy as value-critical portfolio (five services to
launch, for revenue growth; customer migration to new network access method, for cost savings).
Managed launch implementation project, focusing on process design for the new services (sales
process; customer migration process; account activation process) and deployment of new billing IT
infrastructure. Services launched as planned, resulting in immediate revenue generation; customer
migration led to annual cost savings of €2.5 million.
Recent publications 1. Lagos, D. and Kutsikos, K. (2011) “The Role of IT-Focused Business Incubators in Managing
Regional Development and Innovation”, European Research Studies Journal, 14(1) (ISSN: 1108-
2976, index: EconLit)
2. Kutsikos, K. and Kontos, G. (2011) “A Systems-based Complexity Management Framework for
Collaborative e-Government Services”, International Journal of Applied Systemic Studies, 4(1), 1-
16 (ISSN: 1751-0589, index: Compendex Engineering - EI)
3. Kutsikos, K. (2009) “A Study on the Effects of Collaborative Organizational Structures on
Information Technology Governance”, Journal on Management, 3(4), 1-10 (ISSN: 0973-5054;
index: Cabell)
4. Kutsikos, K. (2009) “Information Technologies, Systems Theory and Tourism: a Perspective on
Collaboration Complexity”, TOURISMOS: An International Multidisciplinary Journal of Tourism,
????? ???? ?????????? (ISSN: 1790-8418; index: Scopus Elsevier)
5. Kutsikos, K. and Kontos, G. (2012) “Enabling Business Interoperability: A Service Co-Creation
Viewpoint”. Proceedings of the 6th International Conference on Interoperability for Enterprise
Systems and Applications (I-ESA 2012), Universidad Politecnica de Valencia, Valencia (Spain),
Mar. 2012 (index: a) Conference Proceedings Citation Index – ISI, b) DBLP; publisher: Springer;
ISBN: 978-3-642-22759-2)
6. Kontos, G. and Kutsikos, K. (2011) “A Service Classification Model for Value Co-Creation in IT
Outsourcing Services”. Proceedings of the 8th International Conference of the Association for
Information Systems (Italian Chapter), LUISS Guido Carli University, Rome (Italy), Oct. 2011
(ISBN: 978-3-79082-788-0)
7. Kutsikos, K. and Mentzas, G. (2011) “A Service Portfolio Model for Value Creation in Networked
Enterprise Systems”. Proceedings of the ServiceWave 2010 Conference Workshops, Ghent
(Belgium), Dec. 2010 (index: a) Conference Proceedings Citation Index – ISI, b) DBLP; publisher:
Springer - Lecture Notes in Computer Science; ISBN: 978-3-642-22759-2)
8. Kutsikos, K. (2009) “Managing Collaboration Complexity in Tourism Systems: the Rol e of
Page 5/5 - Curriculum vitae of
KUTSIKOS, Konstadinos
Information Technologies”. Proceedings of the 4th International Scientific Conference on
Tourism, University of the Aegean, Rhodes (Greece), Apr. 2009
9. Kutsikos, K. and Mentzas, G. (2012) “Managing Value Creation in Knowledge-intensive Business
Service Systems”. In J. Kantola, W. Karwowski (Eds.): “Knowledge Service Engineering
Handbook”, CRC Press/Taylor & Francis, pp. xx-xx (ISBN: xxxxxx)
doc_119202594.pdf