Business Letters

[ankitgokani]

1. Before you write a letter, answer WHY and WHAT.*
2. First letters are always drafts.*
3. Allow time for "cooling off’ and revisions.*
4. You are always negotiating for services.*
5. Never threaten.
6. Assume that you won’t be able to resolve your dispute, that the dispute will escalate, that a special education due process hearing will be held, and that you won’t be able to testify or tell your side of the story.*
7. Make your problem unique.*
8. Receiver is a Stranger.
9. You ARE writing business letters. When you write business letters, you DO use tactics and strategy (your brain). You DON’T ventilate anger or frustration (your emotions).*
10. NEVER make judgments.*
11. You are telling a story. Write your letter chronologically. Don’t broach the main issue in the first paragraph of the letter.*
12. Write letters that are clear and easy to understand. Make your letters clear, short, alive, and right.*



much more in the ppt

 

[jitenmazee996]

Business letters, crucial in professional communication, adhere to formal standards in structure and etiquette. Typically encompassing sender and recipient addresses, date, salutation, body content, closing, and signature, these letters convey information, make requests, and express appreciation in a formal tone. Precision and clarity are emphasized, with a focus on professionalism. Whether addressing clients, partners, or colleagues, business letters maintain formality. Correct grammar, spelling, and punctuation underscore professionalism, and a concise writing style ensures clear and efficient communication. In summary, business letters are essential tools for conveying information and maintaining professional relationships within the corporate world.