Business Intelligence Services Identifying whats beneath the surface

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Business Intelligence Services Identifying whats beneath the surface

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Business Intelligence Services
Identifying what’s beneath the surface
Introduction 03
How can we help? 04
The Deloitte Difference 07
Contacts 08
Contents
Business Intelligence Services 3
Introduction
The pace and scope of globalization along with the
growing opportunities, presented by emerging markets,
have rede?ned investment strategies and aspirations
of many investors and multinational organizations.
However, every business faces critical threats and
some of them can develop into crises, if the risks are
not identi?ed and mitigated before a transaction is
completed or a relationship is established.
Business risks are mostly quantitatively de?ned and
measured, and often one fails to understand and
analyze the qualitative side. Numbers alone may not
reveal the exact story and often qualitative aspects are
overlooked while one concentrates more on what is self-
disclosed. Understanding what a business relationship
is truly worth can eventually assist you in taking that
known and calculative risk for the right reasons.
Due diligence for value creation
The essential requirement of conducting a due diligence
is to know one’s partner and to provide valuable insights
into the ‘target’. It can eventually help to ensure the
best strategic and cultural ?t between two entities.
While the effort towards a due diligence may lengthen
the start-up time for a new business partner relationship,
failing to do so can have considerable negative ?nancial
and operational repercussions.
At Deloitte, we provide due diligence services that
helps to obtain qualitative information concerning the
counterparty and assess the various risks involved in
partnering with them. We further assist in obtaining
on-consent, as well as, discreet information
concerning speci?c issues related to the client
(depending on the risk level involved) which can help
avoid legal complications, costly mistakes and damage
to reputation.
Providing information is not just about sourcing
information but also entails an analysis of the
information, corroboration from multiple sources and
dovetailing with the underlying ?nancial data. This
assessment of information can be utilized for services
beyond due diligence such as litigation support, fraud
and business investigations, anti-bribery and corruption
due diligence, in addition to any other business situation
that merits obtaining additional information.
Need for Business Intelligence Services
Without adequate knowledge of backgrounds, track
records and business practices, organizations frequently
enter into engagements in unacquainted geographies
with business partners, counterparties and third
parties. The ambiguity, in terms of speci?c regulatory
guidance and pressures of the business, may force
these organizations to take a cursory swipe at due
diligence. However, the need for transparency and
stronger enforcement of varied laws globally, is growing.
However, with growing needs of transparency and
stronger enforcement of varied laws globally, ensuring
the compliance of third parties with regulations such
as the Prevention of Money Laundering Act (PMLA),
US Foreign Corrupt Practices Act (FCPA), UK Bribery Act
(UKBA), Prevention of Corruption Act (PCA), etc. is of
paramount importance.
Conducting a due diligence can, thus, help probe to
better understand the background and other business
interests of the counterparties. It can help to reveal
and identify hidden agendas, if any, and protect from
potential association with disreputable entities.
Adverse impact of an embittered business
relationship:
Regulatory actions
• Negative publicity and reputation damage
• Anti-Money Laundering concerns/ ‘Know Your
Customer’ (KYC) violations
• Potential investigation by regulatory authorities
following adverse news in the media
• Penalties/ ?nancial implications for companies (as well
as the management), including closure of a business
• Civil/ criminal charges and proceedings
Commercial costs
• Cost involved in recovery of unpaid amounts
• Liabilities related to unful?lled contracts/
commitments
• Impact on reputation of individuals involved in
lending/ partnering decision
• Full or partial write-off of amounts invested
• Loss on account of defaulting third party
• Cost of investigating background of individuals, post-
event, and establishing legal ground to exit
the relationship
• Cost incurred to minimize effects of negative publicity
4
How can we help?
Screening and
Red-Flag identi?cation
Integrity due
diligence
Counter-party
due diligence
Senior management
due diligence
Operational risk
assessment
Litigation
intelligence
Investigative due
diligence
Asset tracing Political risk
assessment
Anti-bribery and
corruption due
diligence
Screening and Red-Flag identi?cation
If you:
• Are checking an unfavorable pro?le of your
investee company
• Are monitoring investments
• Are developing new clients and conducting a
KYC exercise
• Need a quick and dirty check on new or existing
third-party relationships
A Screening and Red-Flag report is an exception-
based report that provides insight into potential
risks emanating from dealing with third parties and
other business associates. These risks can range
from reputation damage to punitive and disciplinary
action, and also provide information on aspects such
as corruption, bribery, money laundering, fraud and
economic and trade sanctions. We can also identify if
the target/ its key personnel are politically af?liated and/
or leveraging their af?uent connections. The research
is conducted through specialized databases and press
archives. The information collated through this research
is analyzed and presented in a succinct report.
Counter-party due diligence
If you:
• Are partnering in a business venture either directly or
through service providers such as investment banks or
a ?nancial institution (FI)
• Are tying up with a third-party entity
• Are monitoring third-party relationships
• Want to know more about your new third-party entity
In order to stay competitive and enhance their market
position, organizations are becoming increasingly
dependent upon indirect sales channels and interaction
with third party entities. Deloitte integrates traditional
investigative techniques with technology-driven analytics
to help organizations manage third party risk. It is a
process through which data gathered from the client
or through public sources is enriched, ranked, and
prioritized for further analysis.
Business Intelligence Services 5
Beginning with the initial set of vendor information, our
team cleans the underlying data, detects anomalies and
removes duplicate entries. The remaining subject data
is enriched with data sources, which can be used by
law enforcement and money laundering professionals.
Following this, the team works with the client to ?lter
and rank subjects. The result of this exercise is a targeted
set of potential high-risk vendors. Deloitte works with
the client to prioritize this list of research subjects for
further review and investigation. This analysis of vendor
information can help determine whether these vendors
actually exist and also whether they present potential
?nancial crime or integrity issues such as corruption,
economic and trade sanctions, money laundering
and fraud.
Integrity due diligence
If you:
• Are making a medium to large-sized investment and
want to know the detailed background, track record
and reputation of your potential partner/ investee
• Want to know if the actual ?nancial/ operational
position of your partner/ investee is in line with claims
made by the representatives.
We have extensive experience in assessing and analyzing
the reputation/ integrity risks of companies, groups
of companies and their principal shareholders and
management. Using both publicly available information
and a network of external sources, we look for
background information on con?rmed or alleged hidden
af?liations of businessmen and opaque corporate
structures, involvement with commercial bribery and
kickbacks, links to organized crime or terrorist activity,
tax evasion, defaults on obligations and other such
reputation concerns.
Senior Management due diligence
If you:
• Are hiring a C-suite executive and want to understand
the track record and reputation of the individual
• Want to ascertain the credentials and veracity of
claims made by the potential hire.
Assessing the behavioral pattern and professional
experience of a potential senior hire is important to
align with the goals and policies of a company. ‘C-suite’
employees and other senior management manage
sensitive information, which is critical to the reputation
of the company. Senior Management due diligence is an
effective tool to obtain valuable information concerning
the potential senior management candidate to help
evaluate the capabilities and integrity of the candidate.
This tool can help identify the mannerisms of the
candidate in unfavorable situations, in their past roles,
and can also help to probe their background (which one
may not obtain directly from the candidate).
Operational risk assessment
If you:
• Want to monitor the operational health of an investee
or a speci?c project
• Need to ascertain the timeliness of the completion
of projects
• Want to carry out a location speci?c evaluation of risk
involved in carrying out business operations
• Need to ascertain the accuracy of claims or project
update/ status made by the investee.
Stakeholders face several challenges whilst monitoring
their investments and obtaining detailed information
from their business partners on the progress of certain
projects and business operations. If the projects are
at inaccessible locations or out of reach for investors
due to lack of human network at projects (especially
during the design, development and construction
phase), these concerns can be heightened. Operational
risk assessment is a technique, whereby investors can
obtain an independent assessment of the truth against
the claims made by project owners. This tool uses a
combination of public records, human source enquiries
and site visits to help evaluate the timeliness of delivery
and ongoing health of the business operations.
Investigative due diligence
If you need to:
• Determine whether your employee/ investee has
indulged in an unethical practice/ behavior
• Authenticate fraudulent allegations made against an
employee/ investee
• Ascertain leakage(s) in revenue from con?ict of
interest between an employee and third party entity
• Ascertain manipulation or misrepresentation of facts
by investee
• Ascertain con?icts of interests and diversion of funds
by an employee/ investee.
In today’s business environment, individuals and
companies ?nd multiple opportunities to circumvent
laws, regulations and company policies. Despite strong
6
internal and external controls, enforcement remains a
challenge, which results in fraudulent activities being
carried out by individuals and companies. Investigative
due diligence is a unique methodology which uses
multiple forensic tools, such as review of public records,
human source enquiries, site visits, forensic technology
and data analytics. This can help provide a 360
degree perspective and circumstantial evidence on the
allegations made in a fraudulent scenario.
Political risk assessment
If you:
• Need to assess the political trend for a state or region
where you are looking to invest
• Want to understand the potential impact on the
investment outlook of a country in the event of a
change in the political environment
• Want to ascertain in detail the political proximity of an
investment partner with a political party or politician
• Need to assess the threat from regional or local
militant organizations in the state of operation of your
investee or business operation (having experienced
political volatility in the past).
In every country, without exception, the nexus between
business and politics exists. It varies in structure and
thickness, depending on the political and economic
system, and usually affects the various industries in
different ways. A political risk assessment analyses
reputation risks based on scenarios attached to
changing political power structures. This includes a
change of government, arbitrary regulation, political
control of the judiciary, or populist measures undertaken
at the expense of the free market. Such strategic
changes in the political landscape can also strongly
in?uence the acceptance of an investor and potentially
result in him/ her being embroiled in a social con?ict.
We, therefore, assist clients to assess their exposure to
political risk, provide intelligence and analysis on politics,
regulation and government stability; thereby assisting
clients to navigate through India’s dynamic political and
security environment.
Asset tracing
If you are looking to:
• Gather information on the asset pro?le of an
employee/ investee/ borrower
• Gather information on the wealth pro?le of
management/ employee
• Gather information on tangible assets owned by an
investee/ borrower/ employee.
Knowing the real worth of your investee partners,
borrowers or senior employee(s) is becoming
increasingly important today, in order to accurately
assess the ?nancial capability of an individual or ?nancial
position of the company. It becomes particularly relevant
in a ?nancial transaction, which involves large quantum
of funds and to ensure if the funds provided are being
used for the designated purpose. Using a combination
of public records, corporate information, business
interests, human source enquiries and on-site visits,
asset tracing is a unique methodology which assists
clients in identifying and locating concealed assets. This
technique pans across jurisdictions using a large vendor
network and internal Deloitte research methodologies.
Anti-bribery and corruption due diligence
Recent government enforcement actions have made
it clear that companies should consider FCPA/ UKBA
(or other anti-bribery and corruption legislations)
exposure as part of their diligence process. During the
pre-transaction investigative due diligence phase, we
focus not only on the risk pro?le of persons associated
with the target, including key executives, owners,
or agents, but also on whether these individuals are
government of?cials or connected to government
of?cials in any way. We can also help to analyze the risk
pro?le of the countries and industries in which a target
company operates.
Litigation intelligence
As part of our litigation support services, we assist by
investigating opposing parties and their experts and
?nd facts relevant to claims and defenses. This also
includes identifying and locating witnesses. Such critical
information can affect litigation strategy and the scope
of the litigation.
Business Intelligence Services 7
Our Business Intelligence Services practice consists of
highly trained investigators and intelligence specialists
with extensive experience in due diligence, litigation
support, fraud and/ or other investigations.
• Named a global leader in both Forensic &
Investigative Services and Dispute Advisory & Analysis
Services based on the depth and breadth of services.
We have also been Ranked #1 for F&DA services
globally based on revenue and market share
1
.
• Our work is conducted using a proven methodology,
under strict con?dentiality and within the laws of
the countries in which we conduct our work, hence,
being able to build market credibility through values
such as discretion, trust and integrity.
The Deloitte Difference
Bespoke Diligence We believe that the scope of carrying out a due diligence necessarily varies across
sectors, organizations and situations. Therefore, we are able to tailor our due
diligence needs on the basis of each of our clients.
Outbound capability and
Global Delivery Model
We are one of the best in the market due to our outbound capabilities that
eventually help us collate discreet and con?dential information for Indian clients
looking to acquire a global footprint. We have a proven global delivery model,
working seamlessly across time zones and cultures to deliver high quality work on
time. We can gather background information and business intelligence virtually
anywhere in the world in a timely and cost-effective manner, including those
jurisdictions where public records are sparse.
Ability to handle high
volumes
We have the scalability to quickly ramp up resources and solutions to support large
projects at short notice both virtually and on-site.
International reach and
access to widest range of
sources
We have the expertise to gather information from across 215 jurisdictions, in
over 5 foreign languages and the multiple languages of India – thereby providing
unparalleled reach to support your organization. We also have access to over 350
databases across other jurisdictions and 40 specialized subscribed databases in
India extensively covering media and press, litigation records, sanction and watch-
lists, and corporate ?lings.
1 Source: Kennedy Consulting
Research & Advisory -
Forensics and Dispute
Advisory Services Report
2013
Contact us
Our key team leaders in India and their contact details are:
Rohit Mahajan
Senior Director and Head of Forensic services
Deloitte Touche Tohmatsu India Pvt. Ltd.
Tel: +91 22 6185 5180
Email: [email protected]
Nikhil Bedi
Senior Director, Forensic services
Deloitte Touche Tohmatsu India Pvt. Ltd.
Tel: +91 22 6185 5130
Email: [email protected]
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This material and the information contained herein prepared by Deloitte Touche Tohmatsu India Private Limited (DTTIPL) is intended to provide
general information on a particular subject or subjects and is not an exhaustive treatment of such subject(s). None of DTTIPL, Deloitte Touche
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© 2014 Deloitte Touche Tohmatsu India Private Limited. Member of Deloitte Touche Tohmatsu Limited

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