Business Intelligence & Cognos Services

Description
Business Intelligence & Cognos Services

Business Intelligence & Cognos Services
Service Brief
Cognos Business Intelligence
Successful companies use Cognos business intelligence to
make the best decisions for their business. As they extend
better decision-making company-wide, Cognos customers
achieve a new level of effectiveness. CGN applies the best
project management methodologies and expertise to ensure
that companies with this vision achieve the highest possible
return on their technology investments.
Many companies that have purchased Cognos tools have
failed to realize full benefits and adequate return on their
investments. CGN believes this is largely due to a lack of
product knowledge and the implementation approach. CGN
has proven methods to promote excellence in the execution
of Cognos deployment and initiatives. In addition, CGN
maintains a comprehensive Service Quality Program to
ensure superiority in both deliverables and customer
experience.
Services
CGN provides end-to-end turnkey Cognos solutions such as:
• Technical Services
o Installation and configuration
o Migrations and upgrades – Migration to version 7
o Security and access manager implementation -
Utilizing Cognos and networking tools to ensure
secure access to information throughout the
organization
o Component expertise – Power Play for Windows,
Power Play with Excel, Upfront, Impromptu,
Portfolio, Visualization, Scheduler and Access
Manager
o Applications – Cognos Financial Performance
Management
o Database Administration – Microsoft SQL; Oracle
o Impromptu and IWR (Impromptu Web Report)
development
o OLAP Cube Building
o Report delivery through multiple platforms: Upfront,
Portfolio and Power Play for Windows/Excel
o Web and integrated software development
• Project Management; Analysis and Consulting
o CGN can help your organization build a structure
and develop a blueprint for a successful Cognos
implementation
o CGN’s experienced Cognos experts can help your
organization at every facet of your Cognos
implementation from project management,
troubleshooting, upgrades and conversion to report
and Cube development.
Case Study
Background
The largest chemical transportation company in the United
States with 140 terminal locations and over 40 affiliated
companies needed to provide key business information
through out its organization for better decision making in a
very competitive business environment. The company
required secure and accurate information to help improve
decisions that affected the company’s – profitability, safety,
regulatory compliance, driver management & retention and
customer & local terminal management. The company
purchased Cognos Business Intelligence tools in 2001 to
provide the required information to all its constituents.
CGN Solutions
During 2001 and 2002, CGN has built an enterprise wide
Cognos solution that reaches from the Company CEO to
employees at the local terminal level. The CGN solution
includes:
• Dashboards for all levels of management
• Secured reporting accessible through Cognos (upfront)
and the company’s Intranet site was developed by CGN
• Over 60 data cubes and 300 reports have been created;
published and scheduled to run automatically
• Integrated reports for external customers through the
company’s web site; also developed by CGN
• Trained internal IT staff and end-users
• Successfully migrated to version 7.0 from 6.5 within 60
days
Technologies Used
• Microsoft SQL 6.5; 7.0 and 2000
• Windows 2000
• Cognos tools version 7.0 – Upfront, Power Play for
Windows, Impromptu; Portfolio, Visualization, Scheduler
and Access Manager
Customer Benefits
This client has been able to take full advantage of their
investment in Cognos and deliver the required information
timely and accurately to all levels of management for better
decision support. “CGN’s product knowledge and approach
to implementation was the key in our ability to successfully
deploy and utilize Cognos” is a quote from the company
CIO.

We work with the customer to create a crystal clear definition
of the business issues prior to looking at the solution. Health,
safety and environment issues continue to drive operational
excellence besides pure regulatory compliance. CGN’s
experience in this realm helps drive a mature analysis and
design process, reducing implementation pains as well as
achieving business sponsor satisfaction. Our solutions building
approach is based on a team building philosophy to help
smooth change acceptance across user job functions.

CGN Transportation & Logistics areas of expertise

! Driver Management
! Dispatch Systems
! Wireless Applications
! Incidence and Claims Management
! Railcar Fleet Efficiency
! Trailer Fleet Management
! Cash Management
! Online Billing/Invoice
! Operational Dashboards
! Backhaul Efficiency

WORKING WITH US

Our simple objective is to become an invaluable thinking
partner for our customers, providing them with strategic
guidance and technology expertise to allow them to be
agile in responding to their ever-changing business
environment. CGN’s strategy is to be the leader in building
Cognos solutions.

As trusted advisor and partner to some of the world’s most
admired companies, we have gained a wealth of
experience and insight and continue to earn the respect
and business of our customers through our value-driven
approach.

TO LEARN MORE

If you would like to hear our thoughts on a challenge or
opportunity you are facing or on a specific topic of interest
to you, please contact us at 1-888-RING-CGN or visit us
at www.cgn.net.
©2002 CGN & Associates, Inc. All rights reserved. Printed in the U.S.A.
Business Intelligence & Cognos Services 2

One Lincoln Center—15
th
Floor
18W140 Butterfield Road
Oakbrook Terrace, IL 60181
888-RING-CGN

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