Description
Business Intelligence (BI) has become increasingly important for companies in order to maintain their competitive advantage in a world where the amount of accessible information is increasing rapidly.
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The ANR Reseaich's Business
Intelligence¡Peifoimance Nanagement Natuiity
Nouel, veision 2 uesciibes a fiamewoik
compiising technical aspects of BI in the lowei
levels of matuiity, anu then business anu cultuial
aspects in the highei levels. The piocess goes
fiom a technology-centeieu oiganization to an
oiganization wheie cultuie, technology anu
philosophy aie meigeu anu business uecisions aie
baseu iigiuly on numbeis. As the title suggests the
mouel focuses both on BI anu peifoimance
management anu the key aieas on which the
companies aie evaluateu on aie technology, BI
tools, piocesses anu peifoimance cultuie.
(Bageity, 2uu6)
7/#)21 ?L KMP P1'1"28GQ' C)'/*1'' D*91((/#1*81RS12432-"*81
M"*"#1-1*9 M"9)2/9: M3+1(> T12'/3* ?
H-$4%I%1#4 &-'4 3&-&C4>4-$
As suggesteu in the title, uaitnei's Natuiity Nouel
foi BI anu peifoimance management assesses
both the BI matuiity anu peifoimance
management matuiity. The main aieas of
evaluation aie people, skills, piocesses, anu
technologies. Subaieas incluue au hoc, queiy,
iepoiting, 0LAP, uata integiation, uata
waiehouse, analytical applications, such as
customei seivice analytics, anu peifoimance
management applications. The mouel uiscusses
tiust of infoimation, auaptability to a changing
business enviionment, anu integiation of exteinal
useis of BI such as supplieis, business paitneis,
anu customei. (Bageity anu Bostmann, 2u1u)
7/#)21 XL Y"29*12Z' M"9)2/9: M3+1( 432 C)'/*1'' D*91((/#1*81
"*+ S12432-"*81 M"*"#1-1*9
JE 9S(1), pp. 26-SS.
Williams, N. anu Thomann, }. 2uuS. CD M"9)2/9: "*+ P]DL V3I !31'
d3)2 ]2#"*/^"9/3* M1"')21
Business Intelligence (BI) has become increasingly important for companies in order to maintain their competitive advantage in a world where the amount of accessible information is increasing rapidly.
!"#$%&## (%)&**$+&%,& - . /.)"0$)1 /23&* 425&0$%+ 42662%
47.**&%+&#
!"# %&'()*+
,--" ./0"*+12
.34/" 5612#
7"8)(9: 34 ,*#/*112/*# "9
*+ 4-$ 3&$0%1$? 3./4@F G4%#1.- 2The ANR Reseaich's Business
Intelligence¡Peifoimance Nanagement Natuiity
Nouel, veision 2 uesciibes a fiamewoik
compiising technical aspects of BI in the lowei
levels of matuiity, anu then business anu cultuial
aspects in the highei levels. The piocess goes
fiom a technology-centeieu oiganization to an
oiganization wheie cultuie, technology anu
philosophy aie meigeu anu business uecisions aie
baseu iigiuly on numbeis. As the title suggests the
mouel focuses both on BI anu peifoimance
management anu the key aieas on which the
companies aie evaluateu on aie technology, BI
tools, piocesses anu peifoimance cultuie.
(Bageity, 2uu6)
7/#)21 ?L KMP P1'1"28GQ' C)'/*1'' D*91((/#1*81RS12432-"*81
M"*"#1-1*9 M"9)2/9: M3+1(> T12'/3* ?
H-$4%I%1#4 &-'4 3&-&C4>4-$
As suggesteu in the title, uaitnei's Natuiity Nouel
foi BI anu peifoimance management assesses
both the BI matuiity anu peifoimance
management matuiity. The main aieas of
evaluation aie people, skills, piocesses, anu
technologies. Subaieas incluue au hoc, queiy,
iepoiting, 0LAP, uata integiation, uata
waiehouse, analytical applications, such as
customei seivice analytics, anu peifoimance
management applications. The mouel uiscusses
tiust of infoimation, auaptability to a changing
business enviionment, anu integiation of exteinal
useis of BI such as supplieis, business paitneis,
anu customei. (Bageity anu Bostmann, 2u1u)
7/#)21 XL Y"29*12Z' M"9)2/9: M3+1( 432 C)'/*1'' D*91((/#1*81
"*+ S12432-"*81 M"*"#1-1*9
JE 9S(1), pp. 26-SS.
Williams, N. anu Thomann, }. 2uuS. CD M"9)2/9: "*+ P]DL V3I !31'
d3)2 ]2#"*/^"9/3* M1"')21