BPO India to fight till the end
Despite the bill being passed by the US senate barring the shifting of BPO work to India, the BPO supporters in the US is working at changing the perceptions. Although America understands that the increasing pressures to optimize costs and boost bottomlines makes moving of BPO work to countries like India and others, absolutely necessary.
The trend of BPO is likely to continue under all circumstances, come what may, because firms have become habitual of moving the BPO work, it is now like an addiction, which they can’t do without. The only thing that needs to be done now is resolving of cultural differences, which, crop up during the cross-border shifting of BPO work.
A Gartner report stresses on the rising BPO Offshoring to countries like India and others. The report says that Offshore BPO revenue is growing at 38 per cent and currently 42 per cent of all Outsourcing engagements have an Offshore component. By 2004, eight out of 10 chief information officers will be compelled to go for a BPO arrangement and four out of 10 companies had already done that.
Despite the bill being passed by the US senate barring the shifting of BPO work to India, the BPO supporters in the US is working at changing the perceptions. Although America understands that the increasing pressures to optimize costs and boost bottomlines makes moving of BPO work to countries like India and others, absolutely necessary.
The trend of BPO is likely to continue under all circumstances, come what may, because firms have become habitual of moving the BPO work, it is now like an addiction, which they can’t do without. The only thing that needs to be done now is resolving of cultural differences, which, crop up during the cross-border shifting of BPO work.
A Gartner report stresses on the rising BPO Offshoring to countries like India and others. The report says that Offshore BPO revenue is growing at 38 per cent and currently 42 per cent of all Outsourcing engagements have an Offshore component. By 2004, eight out of 10 chief information officers will be compelled to go for a BPO arrangement and four out of 10 companies had already done that.