Ad agency structure & function

Description
BMS Sem-V notes. (Special Studies in Marketing)

advertising agencies

structure & organization
what agencies do. and how they’re organized to do it.

7 primary services:
? ? ? ? ? ? ? complete a marketing analysis develop an advertising plan prepare a creative strategy create advertising executions develop and implement a media plan handle billing and payments integrate other marketing communications

4 functions of full-service agencies
? account management ? creative ? media planning and placement ? research

agency organization chart
Board o f Direct ors [Cha irm an/CEO] Pre sident [COO]

Other Mark e ting Com munica tions Services [PR, e tc. ]

St rate gy Review Bo ard [Mana gme nt Com mitt ee]

Off ice Manag eme nt [Perso nnel, Acco unting, Lega l, et c. ]

Acco unt Mg mt . Direct or

Crea tive Exec CD

Rese arch Direct or

Media Dept. Direct or

Manage ment Supe rvisor

Asso ciate Crea tive Direct or

Pro ject Manage rs

Asso ciate Media Direct or

Acco unt Executive

Crea tive Group:

Rese arch Assist ants

Media Supe rvisor

Asst . Acco unt Executive

Copy Spvr. & Copywrit ers

Art Supervisor & Art Directors

Media Planner

Media Buyer

Broa dcas t Pro duct ion

Print Pro duct ion

Analyst s

Tra ffic

account management
? liaison between agency and client ? responsible for understanding...
? the client’s business ? the client’s marketing needs ? strategy development

? representing client point of view within the agency

account management
Account Mgmt. Director Management. Supervisor Account Supervisor Account Executive Asst. Account Executive Account Coordinator

Traffic

? account management director ? management supervisor ? account supervisors ? account executives ? assistant account execs ? account coordinators ? traffic

creative department
? responsibility
? the creative department is responsible for creating and producing the print and broadcast advertising

? strategy is key
? good creative work is always guided by a creative strategy that sets forth goals to be accomplished and key message points to be relayed

creative department
Strategy Review Board Executive Creative Director (ECD) Creative Director (CD) Associate Creative Director (ACD) Creative Group: Copy Spvr. & Copywriters Broadcast Production Traffic Art Supervisor & Art Directors Print Production

? executive & group creative directors ? creative director ? associate creative director ? copywriters ? art directors ? broadcast producers ? print production managers ? traffic coordinators

media department
? The media department has two main functions - planning and buying. ? The planning group handles more strategic marketing and media issues. ? The buying group handles media negotiations and implementation.

media department
Media Director Associate Media Director Media Supervisor Media Planner Media Buyer

? media director ? associate media directors ? media supervisors ? media planners
Media Plan

? media buyers
? media analysts

Analysts

big changes in the media department
? mega-agency media departments have now become profit centers ? agencies have set up their media departments as free-standing units ? many large clients now look at media as a separate service

research department
? interpret market environment
? gather and analyze research data.

? primary and secondary techniques

? determine consumer needs/perceptions ? understand problems
? advise how ads can meet

strategic goals
? help find solutions

Research Report

research department
Research Director Project Managers Research Assistants Outside Research Suppliers

? research director ? research project managers ? research assistants

? outside research specialists

Research Report

auxiliary agency functions
? account planning ? strategy/creative review board ? office management
? human resources ? legal services ? accounting ? recruitment

3 ways agencies make money
? commissions
? usually 15% of gross costs

? fees
? usually based on negotiated hourly rate

? incentives
? still relatively new and problematic ? usually based on performance goals

agency commissions
? media commission system
? 15% media commission

? adjustable commission rates
? negotiate to match client budget ? sliding scale

? markups-production & service
? add a percentage markup to costs ? 17.65% of net = 15% of gross

4 types of fee systems
? fixed fee (retainer) ? cost-plus fee ? performance fee ? hybrid fee & commission

incentives
? in theory, a good way to work ? get paid based on how well you do, not how much you bill ? in practice, difficult to implement ? if client makes final decision (instead of agency), how can agency be responsible for final results? ? results based on many factors, such as competitive efforts, not just advertising

new business
? three primary sources “The critical objectivebusiness ? build existing client’s and role ?of any ad agency is gaining add and sell new IMC services ? solicitnew business.” new accounts
? two ongoing problems
? “spec” work ? teams “walking” with accounts

things to think about:
? why might you be interested in going into the agency business? ? what might keep you from choosing a career in the agency business?



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