A PROJECT REPORT
ON
EFFECTIVENESS OF EMPLOYEES WELFARE ACTIVITITES
AT
Godrej Consumer Product Limited M!"!n#ur$M%P%&
Su'mitted to
Ji(!ji )ni*ersit+
G(!"ior
For t,e #!rti!" -u"-i""ment o- t,e !(!rd o-
M!ster o- .usiness Administr!tion
$/0102/01/&
Su'mitted '+
Anit! S,!rm!
PRESTIGE INSTIT)TE OF MANAGEMENT
GWALIOR $M%P%&
Certificate of Faculty Guide
T,is is to c"!ri-+ t,!t Ms% Anit! S,!rm! student o- M%.%A% Pro3r!mme ,!s com#"eted
,er summer tr!inin3 o- -i*e (ee4s $-rom 15
t,
M!+ to 60
t,
June& !nd #re#!red t,is re#ort
under m+ 3uid!nce%
Prof. Ravindra Pathak
$Faculty Guide)
Declaration
I ,ere'+ dec"!re t,!t t,is #roject re#ort tit"ed 7EFFECTIVENESS OF WELFARE
ACTIVITIES8 ,!s 'een su'mitted '+ me -or t,e !(!rd o- summer tr!inin3 in M%.%A%
!s #!rti!" -u"-i""ment o- t,e re9uirements -or t,is course%
T,is is t,e resu"t o- t,e ori3in!" (or4 c!rried out '+ me% T,is re#ort ,!s not 'een
su'mitted !n+(,ere e"se -or t,e !(!rd o- !n+ ot,er de3ree:di#"om!%
Anita Sharma
Signature
Date:
Acknowledgement
E;#ressin3 3r!titude is ! di--icu"t t!s4 !nd (ords o-ten -!"" s,ort re-"ectin3 one<s -ee"in3%
Considered it !s ! #ri*i"e3e !nd !n ,onor to ,!*e 'een 3i*en t,e o##ortunit+ o- doin3
m+ tr!inin3 !t Godre Con!umer Product "td. #alan$ur. A num'er o- #eo#"e (ere
!ssoci!ted !nd en3!3ed in t,e cre!tion o- t,is #roject (or4 !nd I (ou"d "i4e to e;#ress
m+ t,!n4s to e!c, one o- t,em%
I (ou"d "i4e to e;#ress m+ dee# 3r!titude to #r. %amid Ali $E;ecuti*e2Personne" =
Administr!tion& !nd ot,er o--icers in GCP"& M!"!n#ur (it,out t,eir co2o#er!tion
com#"etion o- t,e #roject (ou"d not ,!*e 'een #ossi'"e% T,e+ encour!3ed !nd su##orted
us !nd m!de our e--orts #ossi'"e '+ #ro*idin3 us (it, e*er+ #ossi'"e in-orm!tion%
I !"so (!nt to t,!n4 (,o"e ,e!rted"+ to #r. Avina!h #i!hra $Gener!" M!n!3er P = A&
-or #ermittin3 me to under3o tr!inin3 in GCPL !nd #ossi'"e ,e"# !nd co2o#er!tion
e;tended to me%
It is indeed ! moment o- 3re!t #"e!sure to e;#ress m+ sense o- #ro-ound 3r!titude !nd
inde'tedness to !"" t,e #eo#"e (,o ,!*e 'een instrument!" in m!r4etin3 m+ tr!inin3 !
ric, e;#erience% I !m *er+ 3r!te-u" to Dr. S. S. 'hakar $>irector Presti3e Institute o-
M!n!3ement& G(!"ior (,o 3!*e me t,is o##ortunit+ c!rr+out t,is #roject in GCPL% I
(ou"d "i4e to e;#ress m+ 3r!titude to(!rds Prof. Ravindra Pathak m+ -!cu"t+ 3uide
-or ,is *!"u!'"e !d*ice 3uid!nce su##ort #recious time !nd encour!3ement t,!t ,e
o--ered to me durin3 t,e course o- #roject #re#!r!tion it m!de !ctu!" com#"e;ities o- t,e
(or"d ! "ot e!sier to ,!nd"e%
L!st 'ut not t,e "e!st I (ou"d "i4e to t,!n4 God m+ -!mi"+ m+ te!c,er !nd -riends (,o
!"(!+s su##orted me direct"+ !nd indirect"+ !nd (it,out t,eir trust !nd co2o#er!tion m+
#roject (ou"d ,!*e #ro*ed to 'e e;treme"+ di--icu"t%
A()*A S%AR#A
+,ecutive Summary
It re!""+ -ee"s *er+ com#"!cent (,en +ou !tt!in somet,in3 (,ic, +ou desire -or !s t,e
#!rt o- curricu"um% I ,!d t,e #ri*i"e3e to do m+ summer tr!inin3 in Godrej Consumer
Product Limited $GCPL& (,ic, is !n Indi!n #remier intern!tion!" tr!din3 cor#or!tion%
T,e !ctu!" stud+ (!s c!rried out in t,e esteemed or3!ni?!tion 7Godrej Consumer
Product Limited $GCPL& M!"!n#ur $>istrict .,ind& unit8% It (!s re!""+ ! 3ood
e;#erience to (or4 in GCPL !nd "e!rn t,e '!sics o- ,um!n resource #r!ctices% M+
rese!rc, to#ic
7EFFECTIVENESS OF WELFARE ACTIVITIES8 (,ic, inc"udes !n+t,in3 t,!t is
done -or t,e com-ort !nd im#ro*ement o- em#"o+ees !nd is #ro*ided o*er !nd !'o*e t,e
(!3es%
We"-!re ,e"#s in 4ee#in3 t,e mor!"e !nd moti*!tion o- t,e em#"o+ees ,i3, so !s to
ret!in t,e em#"o+ees -or "on3er dur!tion%
T,e (e"-!re me!sures need not 'e in monet!r+ terms on"+ 'ut in !n+ 4ind:-orms%
Em#"o+ee (e"-!re inc"udes monitorin3 o- (or4in3 conditions cre!tion o- industri!"
,!rmon+ t,rou3, in-r!structure -or ,e!"t, industri!" re"!tions !nd insur!nce !3!inst
dise!se !ccident !nd unem#"o+ment -or t,e (or4ers !nd t,eir -!mi"ies%
L!'or (e"-!re ent!i"s !"" t,ose !cti*ities o- em#"o+er (,ic, !re directed to(!rds
#ro*idin3 t,e em#"o+ees (it, cert!in -!ci"ities !nd ser*ices in !ddition to (!3es or
s!"!ries
)(D+-
Content! Page (o.
• Com#!n+ #ro-i"e
• .o!rd o- directors
• Introduction (it, Godrej Consumer Product Limited
• GCPL *ision
• Cor#or!te mission
• Cor#or!te s,!red *!"ue
• @um!n resource initi!ti*es
• Rur!" de*e"o#ment !cti*ities
• TPM $Tot!" #roducti*it+ m!n!3ement& in GCPL
• Or3!ni?!tion!" ,ier!rc,+ c,!rt
• Em#"o+ees (e"-!re
• P,i"oso#,+ !nd Perce#ti*e o- L!'or We"-!re Acti*ities
• N!me o- t,e !3encies o- em#"o+ee (e"-!re
• T+#es o- (e"-!re ser*ices
• Pro*isions (,ic, F!ctories Act 1ABC #ro*ides -or
We"-!re
• Merits = >emerits o- em#"o+ees< (e"-!re !cti*it+
• O'jecti*es o- t,e stud+
• Rese!rc, met,odo"o3+
• >!t! !n!"+sis !nd inter#ret!tion
• Su33estions
• Limit!tions
• Conc"usion
• Re-erences
Com$any $rofile
Est!'"is,ed in 1CAD t,e Godrej 3rou# ,!s 3ro(n in Indi! -rom t,e d!+s o- t,e c,!r4,!
to ni3,ts !t t,e c!"" centres% Our -ounder Ardes,ir Godrej "!(+er2turned2"oc4smit,
(!s ! #ersistent in*entor !nd ! stron3 *ision!r+ (,o cou"d see t,e s#!r4 in t,e
-uture% @is in*entions m!nu-!ctured '+ ,is 'rot,er Pirojs,! Godrej (ere t,e
-ound!tion o- tod!+<s Godrej em#ire% One o- Indi!<s most trusted 'r!ndsE Godrej
enjo+s t,e #!tron!3e !nd trust o- o*er B00 mi""ion Indi!ns e*er+ sin3"e d!+% Our
customers me!n t,e (or"d to us% We !re ,!##+ on"+ (,en (e see ! de"i3,ted
customer smi"e%
Wit, D m!jor com#!nies (it, interests in re!" est!te FMCG industri!" en3ineerin3
!##"i!nces -urniture securit+ !nd !3ri c!re F to n!me ! -e( F our turno*er crosses
/%5 'i""ion do""!rs% You t,in4 o- Godrej !s suc, !n inte3r!" #!rt o- Indi! F "i4e t,e
',!n3!r! or t,e 4urt! F t,!t +ou m!+ 'e sur#rised to 4no( t,!t /0G o- our 'usiness
is done o*erse!s% Our #resence in more t,!n H0 countries ensures t,!t our customers
!re !t ,ome (it, Godrej no m!tter (,ere t,e+ 3o% Wit, 'r!nds +ou c!n 'e"ie*e in
ser*ice e;ce""ence +ou c!n count on !nd t,e #romise o- 'ri3,ter "i*in3 -or e*er+
customer Godrej 4no(s (,!t m!4es Indi! tic4 tod!+%
Tod!+ (e<re !t ! #oint in Godrej<s ,istor+ (,en our !m!?in3 #!st is meetin3 u#
(it, its s#ect!cu"!r -uture ,e!d on% Godrej is "e!rnin3 !nd re"is,in3 'ein3 +oun3
!3!in%
Godrej Consumer Products $GCPL& is ! "e!der !mon3 Indi!Is F!st Mo*in3 Consumer
Goods $FMCG& com#!nies (it, "e!din3 @ouse,o"d !nd Person!" C!re Products% Our
'r!nds (,ic, inc"ude Good Jni3,t Cint,o" Godrej No% 1 E;#ert @it Jet F!ir3"o(
E?ee Prote4t !nd Snu33+ !mon3 ot,ers !re ,ouse,o"d n!mes !cross t,e countr+% We
!re one o- t,e "!r3est m!r4eters o- toi"et so!#s in t,e countr+ !nd !re !"so "e!ders in ,!ir
co"ours !nd ,ouse,o"d insecticides% Our IGood Jni3,tI 'r!nd ,!s 'een #"!ced !t !n
o*er!"" r!n4 1/ !nd continues to 'e t,e most trusted ,ouse,o"d c!re 'r!nd in t,e countr+
in .r!nd E9uit+Is Most Trusted .r!nds Sur*e+ /010%
.r!nc, O--ices in Mum'!i >e",i Jo"4!t! !nd C,enn!i ensure #!n2Indi! co*er!3e
(,i"e -!ctories "oc!ted !t M!"!n#ur $M!d,+! Pr!des,& T,!n! $@im!c,!" Pr!des,&
J!t,! $@im!c,!" Pr!des,& Gu(!,!ti $Ass!m& !nd Si44im c!ter to t,e di*erse
re9uirements o- our #roduct #ort-o"io%
We !"so ,!*e ! stron3 emer3in3 #resence in m!r4ets outside Indi!% Wit, t,e !c9uisition
o- Je+"ine .r!nds in t,e )nited Jin3dom R!#ido" !nd Jin4+ Grou# Sout, A-ric! !nd
Godrej G"o'!" Mide!st FKE (e o(n intern!tion!" 'r!nds !nd tr!dem!r4s in Euro#e
Austr!"i! C!n!d! A-ric! !nd t,e Midd"e E!st% As #!rt o- incre!sin3 our 3"o'!"
-oot#rint (e ,!*e !"so recent"+ !c9uired Tur! ! "e!din3 medic!ted 'r!nd in West
A-ric! Me3!s!ri Grou# ! "e!din3 ,ouse,o"d c!re com#!n+ in Indonesi! !nd Issue
Grou# !nd Ar3encos t(o "e!din3 ,!ir co"or!nt com#!nies in Ar3entin!%
T,e+ !re dri*en '+ our mission to continuous"+ en,!nce t,e 9u!"it+ o- "i-e o- consumers
in ,i3,23ro(t, m!r4ets (it, su#erior29u!"it+ !nd !--ord!'"e ,ome c!re #erson!" c!re
!nd ,+3iene #roducts%
T,e Godrej Grou# is -irm"+ entrenc,ed in di*erse 'usinesses% Securit+ S+stems !nd
S!-es T+#e(riters !nd Word #rocessors Roc4et L!unc,ers Re-ri3er!tors !nd
Furniture Outsourcin3 Ser*ices M!c,ine Too"s !nd Process E9ui#ment Cosmetics !nd
>eter3ents En3ineerin3 Wor4st!tions Medic!" >i!3nostics !nd Aeros#!ce E9ui#ment
Edi'"e Oi"s !nd C,emic!" Mos9uito Re#e""ents C!r #er-umes C,ic4en !nd A3ri2
#roducts%
T,e Godrej 3rou# o(ns *!st tr!cts o- "!nd in !nd !round Vi4,ro"i ! su'ur' to t,e
Nort,e!st o- Mum'!i Indi!<s commerci!" c!#it!"% Tr!dition!""+ t,is "oc!tion ,!s 'een
t,eir m!nu-!cturin3 '!se 'ut incre!sin3"+ t,e+ ,!*e mo*ed si3ni-ic!nt #roduction
-!ci"ities in"!nd in se!rc, o- c,e!#er #!stures%
Some of Godre.! fir!t!:
• In 1CAD Godrej introduced t,e -irst "oc4 (it, "e*er tec,no"o3+ in Indi!%
• In 1A0/ Godrej m!de t,e -irst Indi!n s!-e%
• In 1A/0 Godrej m!de so!# usin3 *e3et!'"e oi" (,ic, (!s ! ,u3e ,it (it, t,e
*e3et!ri!n communit+ in Indi!
• In 1A55 Godrej #roduced Indi!<s -irst indi3enous t+#e(riter
• In 1ACA Godrej 'ec!me t,e -irst com#!n+ to introduce P)F $ Po"+uret,!ne
Fo!m&
• Introduced Indi!<s -irst !nd on"+ 100G CFC @CFC @FC -ree re-ri3er!tors
'oard of director!
Adi Godre
Adi Godrej is t,e C,!irm!n o- t,e Godrej Grou# !nd se*er!" entities t,!t !re #!rt o- one
o- Indi!<s "e!din3 con3"omer!tes% T,ese inc"ude Indi!n com#!nies "i4e Godrej
Industries Godrej Consumer Products Godrej Pro#erties !s (e"" !s intern!tion!"
com#!nies suc, !s Je+"ine .r!nds )%J !nd R!#ido" Sout, A-ric!%
A #ahendran
A% M!,endr!n is M!n!3in3 >irector Godrej Consumer Products Indi!Is #remier FMCG
Com#!n+% @e is !"so >irector o- Godrej @ers,e+%
/am!hyd Godre
J!ms,+d Godrej is t,e C,!irm!n o- t,e .o!rd o- Godrej = .o+ce % @e 3r!du!ted in
Mec,!nic!" En3ineerin3 -rom I""inois Institute o- Tec,no"o3+ )SA% @e is t,e C,!irm!n
o- As#en Institute F Indi!%
(adir Godre
N!dir Godrej is t,e M!n!3in3 >irector o- Godrej Industries !nd C,!irm!n Godrej
A3ro*et% @e is !"so ! >irector o- numerous -irms inc"udin3 Godrej = .o+ce Godrej
Foods !nd Godrej Consumer Products%
*anya Du0a!h
T!n+! >u'!s, is on t,e 'o!rds o- se*er!" Godrej Grou# com#!nies inc"udin3 Godrej
Consumer Products Godrej Industries !nd Godrej A3ro*et% As E;ecuti*e >irector =
President M!r4etin3 s,e is !"so c,!r3ed (it, en,!ncin3 t,e *!"ue o- t,e Godrej .r!nd
!nd e*o"*in3 t,e Grou# to ! more .r!nd dri*en or3!ni?!tion%
(i!a0a Godre
Nis! is t,e President @um!n C!#it!" = Inno*!tion -or Godrej Industries !nd !ssoci!te
com#!nies% S,e is res#onsi'"e -or dri*in3 t,e Grou#Is tr!ns-orm!tion e--orts inc"udin3
e--orts to !ttr!ct !nd de*e"o# outst!ndin3 t!"ent !nd m!4e t,e cu"ture more !3i"e !nd
inno*!ti*e%
'ala 'alachandran
.!"! .!"!c,!ndr!n 'e3!n ,is te!c,in3 c!reer in 1AH0 (,i"e ! 3r!du!te student !t
Ann!m!"!i )ni*ersit+ Indi!% In 1AHD ,e mo*ed to t,e )ni*ersit+ o- >!+ton !nd in
1AD1 to C!rne3ie2Me""on )ni*ersit+ Pitts'ur3, (,ere ,e t!u3,t m!n!3ement courses
(,i"e (or4in3 on ,is doctor!te%
'harat Do!hi
.,!r!t >os,i is #resent"+ E;ecuti*e >irector = Grou# C,ie- Fin!nci!" O--icer $Grou#
CFO& o- M!,indr! = M!,indr! Limited $M=M& F"!3s,i# Com#!n+ o- t,e )S LH
'i""ion M!,indr! Grou# (,ic, is !mon3 t,e to# 10 industri!" ,ouses in Indi!% M=M is
t,e "!r3est m!nu-!cturer o- mu"ti2uti"it+ *e,ic"es !nd !3ricu"tur!" tr!ctors in Indi!%
1mkar Go!wami
Om4!r Gos(!mi is t,e Founder !nd C,!irm!n o- CERG Ad*isor+ Pri*!te Limited%
CERG is t,e !cron+m -or t,e Cor#or!te !nd Economic Rese!rc, Grou#% Its o'jecti*es
!re to use Indi!n !s (e"" !s intern!tion!" resources to #ro*ide 'est in c"!ss%
Aman #ehta
Am!n Me,t! ,!s ! .!c,e"or<s de3ree in Economics -rom >e",i )ni*ersit+% @e ,!s o*er
65 +e!rs o- e;#erience in *!rious #ositions (it, t,e @S.C Grou#% @e (!s t,e M!n!3er
Cor#or!te P"!nnin3 !t T,e @on3 Jon3 !nd S,!n3,!i .!n4in3 Cor#or!tion<s
,e!d9u!rters in @on3 Jon3%
D Shivakumar
>% S,i*!4um!r is current"+ Vice President = M!n!3in3 >irector o- No4i! Indi! P*t Ltd%
No4i! ,!s ! stron3 #resence in Indi! !cross m!nu-!cturin3 in-r!structure s!"es
m!r4etin3 !nd ret!i"% No4i! is Indi!<s "!r3est MNC !nd t,e No4i! 'r!nd is Indi!<s most
trusted 'r!nd%
(arendra Am0wani
N!rendr! Am'(!ni is ! #ro-ession!""+ tr!ined e;ecuti*e co!c, !nd 'usiness !d*isor% @e
'rin3s (it, ,im e;#erience o- o*er 6B +e!rs o- (or4 (it, reno(ned mu"ti2n!tion!"
Jo,nson = Jo,nson%
)ntroduction with Godre Con!umer Product! "imited&
#ala$ur 2#.P.)
T,e Godrej Consumer Products Ltd% )nit !t M!"!n#ur G(!"ior (!s set u# in t,e +e!r
1AA1 -or t,e m!nu-!cturin3 o- toi"et so!#s deter3ents !nd ste!ric !cids%
P"!nt is "oc!ted on ! D0 !cre #"ot (it, ! tot!" in*estment o- Rs% C0 crore /5 !cres o- "!nd
is used -or #ro*idin3 3reen co*ers%
.r!nds o- so!#s m!nu-!ctured !t GCPLM
• Godrej Lime
• Godrej Fres,
• Cint,o" >eodor!nt
• Ne( Gn!3!
• Godrej S,i4!4!i
• Godrej No% 1
GCPL M!"!n#ur #"!nt !"so renders its #roduction -!ci"ities -or t,e #roduction o- ot,er
com#!n+ #roducts%
• Re;on! $@indust!n Le*er Ltd%&
• J!i $@indust!n Le*er Ltd%&
• .ree?e $@indust!n Le*er Ltd%&
• >etto"$Rec"itt !nd Co"em!n$I& Ltd%&
GCPL M!"!n#ur t,rou3, t,e !"#,! o"e-in su"#,!te$ AOS& (,ic, is 'iode3r!d!'"e
m!4es so!#s !t GCPL ! s,!de #!rt -rom ot,ers%
Godre Con!umer Product! "imited 3)S)1
7We !re dedic!ted to
>ELIVER S)PERIOR STAJE@OL>ER VAL)E
.+ #ro*idin3 so"utions to e;istin3
And emer3in3 consumer needs in t,e
@ouse,o"d = #erson!" c!re 'usiness
We (i"" !c,ie*e t,is t,rou3,
EN>)RING TR)ST = RELENTLESS INNOVATION
>e"i*ered (it,
PASSION = ENTERPRENE)RIAL SPIRIT8
C1RP1RA*+ #)SS)1(
• We (i"" o#er!te in e;istin3 !nd ne( 'usiness (,ic, #ro-it!'i"it+ c!#it!"i?es on
Godrej 'r!nd !nd our cor#or!te im!3e o- re"i!'i"it+ !nd inte3rit+%
• Our o'jecti*e is to de"i3,t our customer<s 'ot, in Indi! !nd A'ro!d%
• We s,!"" !c,ie*e t,is o'jecti*e t,rou3, continues im#ro*ement in 9u!"it+% Cost
!nd customer ser*ice%
• We s,!"" stri*e -or e;ce""ence '+ nurturin3 de*e"o#ment !nd em#o(erin3 our
em#"o+ees%
C1RP1RA*+ S%AR+D 3A"4+
• Commitment to 9u!"it+
• Customer orient!tion
• >edic!tion !nd commitment
• >isci#"ine
• @onest+ !nd inte3rit+
• Le!rnin3 or3!ni?!tion
• O#enness !nd tr!ns#!renc+
• Res#ect:c!re !nd concern -or #eo#"e
• Te!m (or4
%uman Re!ource! initiative! in GCP":
? Re*ised su33estion sc,eme u# to su#erintendent c!dre%
? Em#"o+ees< -!mi"+ *isit%
? >e*e"o#ment o- contr!ct (or4men t,rou3, 9u!"it+ circ"e%
? Merit !(!rd%
? Tr!inin3 need identi-ic!tion !nd #re#!r!tion o- com#etenc+ #ro-i"e o- our
(or4men%
? .e-ore (or4in3 ,ours tr!inin3%
? Focus on tec,nic!" tr!inin3 t,rou3, 7*i4!s#!t,8 #rojects%
? .!sic com#uter tr!inin3 to (or4men%
? @e!"t, #romotion sc,eme%
? Sc,o"!rs,i# to SC:ST sc,oo" c,i"dren%
? E2"e!rnin3%
? @indi "iter!c+ #ro3r!m -or i""iter!te (or4men%
? En3"is, "e!rnin3 c"!sses -or 9u!"it+ circ"e mem'ers%
? C!reer counse"in3 -or em#"o+ees c,i"dren%
? Assessment centre%
Rural develo$ment activitie!
GCPL #er-orm some o- t,e rur!" de*e"o#ment !cti*ities -or t,e #eo#"e o- M!"!n#ur%
T,is !cti*it+ -u"-i""s t,e cor#or!te soci!" res#onsi'i"it+ to(!rds "oc!" #u'"ic% Form t,e
#ers#ecti*e o- P=A e;ecuti*e o- GCPL M!"!n#ur Mr% @!mid A"i is t,!t (e must -u"-i""
or de*e"o# t,e "oc!" #eo#"e 'ec!use (e !re t!4in3 (!ter !ir !nd t,e su##ort -rom t,em%
*he rural develo$ment activitie! which GCP" $erform are a! follow!
? Or3!nised e+e contr!ct o#er!tions%
? Promoted entre#reneurs,i# !mon3 t,e +out,%
? Or3!ni?ed medic!" ,e!"t, c,ec42u#%
? @e"#in3 in u#3r!din3 t,e *i""!3e -rom #rim!r+ to midd"e sc,oo"%
? >istri'ution o- !(!rd o- meritorious students%
? Or3!ni?ed enter sc,oo" = cu"tur!" e*ents%
? Runnin3 o- dis#ens!r+ = or3!ni?e distri'ution o- medicines%
? Or3!ni?ed !(!reness tr!inin3 #ro3r!m on *!rious ,e!"t, = en*ironment re"!ted
to#ic -or *i""!3ers%
? Runnin3 o- G(!"ior !ction center under n!tion!" s!-et+ counci" M%P% c,!#ter%
? Too4 initi!ti*e to im#ro*e t,e in-r!structure 'e!uti-ic!tion in M!"!n#ur !re!%
? >istri'ution o- #osters on en*ironment -riend"+ on di(!"i -esti*!" in !"" sc,oo"%
? Or3!ni?ed s#eec, com#etition = 9ui? -or students on im#ort!nce o- s!*in3 o-
en*ironment%
? Or3!ni?ed #o""ution c,ec4in3 o- *e,ic"es%
? @e"#ed industries in -ire !ccidents%
? Or3!ni?ed *!rious tr!inin3 #ro3r!m on S@E $s!-et+ ,e!"t, = en*ironment&%
? Or3!ni?ed inter2industr+ s!-et+ #osters = s"o3!ns com#etition%
*P# 2*otal $roductivity management) in GCP":5
Pillar 65 7S:
TPM st!rts (it, 5S% Pro'"ems c!nnot 'e c"e!r"+ seen (,en t,e (or4 #"!ce is
unor3!ni?ed% C"e!nin3 !nd or3!ni?in3 t,e (or4#"!ce ,e"#s t,e te!m to unco*er
#ro'"ems% M!4in3 #ro'"ems *isi'"e is t,e -irst ste# o- im#ro*ement%
/a$ane!e *erm +ngli!h *ran!lation +8uivalent 9S9 term
Seiri Or3!ni?!tion Sort
Seiton Tidiness S+stem!ti?e
Seiso C"e!nin3 S(ee#
Sei4etsu St!nd!rdi?!tion St!nd!rdi?e
S,itsu4e >isci#"ine Se"- 2 >isci#"ine
Pillar : ; /i!hu ho<en 2Autonomou! maintenance):
T,is #i""!r is 3e!red to(!rds de*e"o#in3 o#er!tors to 'e !'"e to t!4e c!re o- sm!""
m!inten!nce t!s4s t,us -reein3 u# t,e s4i""ed m!inten!nce #eo#"e to s#end time on
more *!"ue !dded !cti*it+ !nd tec,nic!" re#!irs% T,e o#er!tors !re res#onsi'"e -or
u#4ee# o- t,eir e9ui#ment to #re*ent it -rom deterior!tin3%
Pillar =5 >ai<en
NJ!iN me!ns c,!n3e !nd NKenN me!ns 3ood $ -or t,e 'etter &% .!sic!""+ 4!i?en is -or
sm!"" im#ro*ements 'ut c!rried out on ! continu!" '!sis !nd in*o"*e !"" #eo#"e in t,e
or3!ni?!tion% J!i?en is o##osite to 'i3 s#ect!cu"!r inno*!tions% J!i?en re9uires no or
"itt"e in*estment% T,e #rinci#"e 'e,ind is t,!t N! *er+ "!r3e num'er o- sm!""
im#ro*ements !re mo*e e--ecti*e in !n or3!ni?!tion!" en*ironment t,!n ! -e(
im#ro*ements o- "!r3e *!"ue% T,is #i""!r is !imed !t reducin3 "osses in t,e (or4#"!ce
t,!t !--ect our e--iciencies% .+ usin3 ! det!i"ed !nd t,orou3, #rocedure (e e"imin!te
"osses in ! s+stem!tic met,od usin3 *!rious J!i?en too"s% T,ese !cti*ities !re not "imited
to #roduction !re!s !nd c!n 'e im#"emented in !dministr!ti*e !re!s !s (e""%
Pillar ?5 Plant maintenance:
It is !imed to ,!*e trou'"e -ree m!c,ines !nd e9ui#ments #roducin3 de-ect -ree #roducts
-or tot!" customer s!tis-!ction% T,is 're!4s m!inten!nce do(n into B N-!mi"iesN or
3rou#s (,ic, (ere de-ined e!r"ier%
Pillar57 @uality maintenance:
It is !imed to(!rds customer de"i3,t t,rou3, ,i3,est 9u!"it+ t,rou3, de-ect -ree
m!nu-!cturin3% Focus is on e"imin!tin3 non2con-orm!nces in ! s+stem!tic m!nner muc,
"i4e Focused Im#ro*ement% We 3!in underst!ndin3 o- (,!t #!rts o- t,e e9ui#ment !--ect
#roduct 9u!"it+ !nd 'e3in to e"imin!te current 9u!"it+ concerns !nd t,en mo*e to
#otenti!" 9u!"it+ concerns% Tr!nsition is -rom re!cti*e to #ro!cti*e $Ou!"it+ Contro" to
Ou!"it+ Assur!nce&%
Pillar 5A *raining
It is !imed to ,!*e mu"ti2s4i""ed re*it!"i?ed em#"o+ees (,ose mor!"e is ,i3, !nd (,o
,!s e!3er to come to (or4 !nd #er-orm !"" re9uired -unctions e--ecti*e"+ !nd
inde#endent"+% Educ!tion is 3i*en to o#er!tors to u#3r!de t,eir s4i""% It is not su--icient
4no( on"+ NJno(2@o(N '+ t,e+ s,ou"d !"so "e!rn NJno(2(,+N% .+ e;#erience t,e+
3!in NJno(2@o(N to o*ercome ! #ro'"em (,!t to 'e done% T,is t,e+ do (it,out
4no(in3 t,e root c!use o- t,e #ro'"em !nd (,+ t,e+ !re doin3 so% @ence it 'ecome
@%J% Press
E;e% >irector = President
R%J% Sin,!
C,ie- O#er!tin3 O--icer
$M4t3% = O#rs%&
R!jes, Ti(!ri
EVP $O#er!tions&
necess!r+ to tr!in t,em on 4no(in3 NJno(2(,+N% T,e em#"o+ees s,ou"d 'e tr!ined to
!c,ie*e t,e -our #,!ses o- s4i""% T,e 3o!" is to cre!te ! -!ctor+ -u"" o- e;#erts%
Pillar ; B 1ffice! *P#:
O--ice TPM s,ou"d 'e st!rted !-ter !cti*!tin3 -our ot,er #i""!rs o- TPM $J@ JJ OM
!nd PM&% O--ice TPM must 'e -o""o(ed to im#ro*e #roducti*it+ e--icienc+ in t,e
!dministr!ti*e -unctions !nd identi-+ !nd e"imin!te "osses% T,is inc"udes !n!"+?in3
#rocesses !nd #rocedures to(!rds incre!sed o--ice !utom!tion% O--ice TPM !ddresses
t(e"*e m!jor "osses% T,e+ !re
Pillar5C Safety& %ealth& +nvironment:
*arget:
1% Kero !ccident
/% Kero ,e!"t, d!m!3e
6% Kero -ires%
In t,is !re! -ocus is on to cre!te ! s!-e (or4#"!ce !nd ! surroundin3 !re! t,!t is not
d!m!3ed '+ our #rocess or #rocedures% T,is #i""!r (i"" #"!+ !n !cti*e ro"e in e!c, o- t,e
ot,er #i""!rs on ! re3u"!r '!sis%
A committee is constituted -or t,is #i""!r (,ic, com#rises re#resent!ti*e o- o--icers !s
(e"" !s (or4ers% T,e committee is ,e!ded '+ senior *ice President $Tec,nic!"&% )tmost
im#ort!nce to S!-et+ is 3i*en in t,e #"!nt% M!n!3er $S!-et+& is "oo4in3 !-ter -unctions
re"!ted to s!-et+% To cre!te !(!reness !mon3 em#"o+ees *!rious com#etitions "i4e s!-et+
s"o3!ns Oui? >r!m! Posters etc% re"!ted to s!-et+ c!n 'e or3!ni?ed !t re3u"!r
inter*!"s%
1rgani<ational chart of Godre Con!umer Private "imited
@%J% Press
E;e% >irector = President
R%J% Sin,!
C,ie- O#er!tin3 O--icer
$M4t3% = O#rs%&
R!jes, Ti(!ri
EVP $O#er!tions&
@!mid A"i
$E;ecuti*e&
As!d J,!n
$E;ecuti*e&
M% .,!tt!c,!rjee
$E;ecuti*e&
S!ntos, Mis,r!
$o--icer&
T,om!s M!t,e(
$Sr% su#dt%&
Amrit Verm!
$Sr% su#dt%&
M!noj S,!rm!
$Sr% su#dt%&
Ani" T+!3i
$Su#dt%&
Gird,!ri"!"
$Su#dt%&
Pr!dee# >!r'!ri
$Sr% st!--&
An!nd S Ne3i
$Sr% st!--&
Pr!mod Ti(!ri
$Sr% st!--&
Pus,#endr! Jum!r
$St!--&
.!n(!ri"!" S!in!
$St!--2dri*er&
As,r!- J,!n
$St!--2dri*er&
As,o4 P!"
$St!--2dri*er&
1rgani<ation chart Per!onal D Admini!tration De$artment
@%J% Press
E;e% >irector = President
R%J% Sin,!
C,ie- O#er!tin3 O--icer
$M4t3% = O#rs%&
R!jes, Ti(!ri
EVP $O#er!tions&
Es,(!r
.!ddi
.!ddi
F!ctor+
J!tt,!
F!ctor+
M!"!n#ur
F!ctor+
Pro3ressio
n F!ctor+
Si44im
F!ctor+
Gu(!,!ti
A%J%Sin3,
$GM2o#rs%&
S%M!,!j!n
Mn3r%2o#rs%
M!nojS!;en!
$E;ec%2o#rs%&
Surender Sin3,
$E;ec%2o#rs%&
S%N% M!t,ur
$Sr% o--i% O#rs&
Aj!+ S!;en!
E;ec%2stores
Aj!+ .!t,!m
$Sr% o--i% RMS&
R!ji* S!;en!
$AM2En3% Ser*%&
Mu4es, A3r!(!"
Sr%E;ec%En3%Sr*%
>%J% Tri#!t,i
Sr% o--i%En3 Sr*%
>% Verm!
$O--i% En3% Sr*%&
A"o4 Gu#t!
$O--i% En3% Sr*%&
Pr!dee# Tri#!t,i
$O--i% En3% Sr*%&
A*in!s, Mis,r!
$GM2P=A&
@!mid A"i
E;ec% P=A
As!d J,!n
E;ec% P=A
V+om >!tt
Sr%o--i%s!-et+
Vineet! Gu#t!
M!n!3er$OA&
G%S% Giri
M3r% $E=>&
P%G% R!o
M3r% $F=A&
S%S% Gu#t!
E;ec% $OA&
Suni" S,!rm!
Sr%o--i%$E=>&
Ani" >i;it
Sr% o--i% IS>
V%J% J,!nde"(!"
Sr% o--i% $F=A&
Mu4u" S,!rm!
O--i% $F=S&
@!mid A"i
$E;ecuti*e&
As!d J,!n
$E;ecuti*e&
M% .,!tt!c,!rjee
$E;ecuti*e&
S!ntos, Mis,r!
$o--icer&
T,om!s M!t,e(
$Sr% su#dt%&
Amrit Verm!
$Sr% su#dt%&
M!noj S,!rm!
$Sr% su#dt%&
Ani" T+!3i
$Su#dt%&
Gird,!ri"!"
$Su#dt%&
Pr!dee# >!r'!ri
$Sr% st!--&
An!nd S Ne3i
$Sr% st!--&
Pr!mod Ti(!ri
$Sr% st!--&
Pus,#endr! Jum!r
$St!--&
.!n(!ri"!" S!in!
$St!--2dri*er&
As,r!- J,!n
$St!--2dri*er&
As,o4 P!"
$St!--2dri*er&
)ntroduction with the conce$t of E+#P"1F++S
G+"FAR+H
A*in!s, Mis,r!
GM $Pers% = Admn%&
@!mid A"i
$E;ecuti*e&
As!d J,!n
$E;ecuti*e&
M% .,!tt!c,!rjee
$E;ecuti*e&
V+om >!ttson4er
$Sr% o--icer2s!-et+&
S!ntos, Mis,r!
$o--icer&
T,om!s M!t,e(
$Sr% su#dt%&
Amrit Verm!
$Sr% su#dt%&
M!noj S,!rm!
$Sr% su#dt%&
Ani" T+!3i
$Su#dt%&
Gird,!ri"!"
$Su#dt%&
Pr!dee# >!r'!ri
$Sr% st!--&
An!nd S Ne3i
$Sr% st!--&
Pr!mod Ti(!ri
$Sr% st!--&
Pus,#endr! Jum!r
$St!--&
.!n(!ri"!" S!in!
$St!--2dri*er&
As,r!- J,!n
$St!--2dri*er&
As,o4 P!"
$St!--2dri*er&
R!#id industri!"i?!tion !nd ur'!ni?!tion ,!*e m!de em#"o+ees de#endent on c!#it!"ists%
In-"!tion ,!s m!de t,eir "ot #oor !nd t,e+ -ind it di--icu"t to m!int!in t,eir st!nd!rd o-
"i-e% In suc, situ!tion em#"o+ee (e"-!re -!ci"ities en!'"e (or4ers to "i*e ! ric,er !nd
more s!tis-!ctor+%
Em#"o+ee (e"-!re de-ines !s 7e--orts to m!4e "i-e (ort, "i*in3 -or (or4men8% T,ese
e--orts ,!*e t,eir ori3in eit,er in some st!tute -ormed '+ t,e st!te or in some "oc!"
custom or in co""ecti*e !3reement or in t,e em#"o+er<s o(n initi!ti*e%
• To 3i*e e;#ression to #,i"!nt,ro#ic !nd #!tern!"istic -ee"in3s%
• To (in o*er em#"o+ee<s "o+!"t+ !nd incre!se t,eir mor!"e%
• To com'!t tr!de unionism !nd soci!"ist ide!s%
• To 'ui"d u# st!'"e "!'or -orce to reduce "!'or turno*er !nd !'senteeism%
• To de*e"o# e--icienc+ !nd #roducti*it+ !mon3 (or4ers%
• To s!*e onese"- -rom ,e!*+ t!;es on sur#"us #ro-its%
• To e!rn 3ood(i"" !nd en,!nce #u'"ic im!3e%
• To reduce t,e t,re!t o- -urt,er 3o*ernment inter*ention%
• To m!4e recruitment more e--ecti*e $'ec!use t,ese 'ene-its !dd to jo' !##e!"&%
Philo!o$hy and Perce$tive of "a0or Gelfare Activitie!
In !n industri!" societ+ "!'or (e"-!re !cti*ities not on"+ e--ects on t,e -!r2re!c,in3 (or4
-orce 'ut it !"so e--ects on *!rious !s#ects o- ,um!n resources% A"" suc, !cti*ities (,ic,
!re not on"+ secure e;istenti!" necessities 'ut !"so ensures im#ro*ed s#iritu!" !nd
emotion!" 9uotient inc"udin3 in "!'or (e"-!re% T,e s,ort !nd "on3 term *ision to 'ui"d !
,um!ne societ+ is centered in "!'or (e"-!re !cti*ities%
T,e t,eories o- L!'or (e"-!re !cti*ities -irm"+ 'e"ie*e in t,!t 'e,ind !n+ m!c,ine t,e
m!n is on"+ res#onsi'"e -or !c,ie*in3 t,e or3!ni?!tionIs mission% Wit, com#"ete
s!tis-!ction !nd 'e committed on !n+ c!use ! #erson m!+ !ct in its 'est% V!rious
(e"-!re -!ci"ities !re #ro*ided '+ t,e or3!ni?!tion 4ee# not on"+ em#"o+ees moti*!ted
!nd committed e*en t,eir -!mi"+ mem'ers !"so%
Term N(e"-!reN e;#resses m!n+ ide!s me!nin3s !nd to !ddition!" me!ns suc, !s (e""
st!tus ,e!"t, ,!##iness #ros#erit+ !nd de*e"o#ment o- ,um!n resource etc% T,e
(e"-!re o- 'ot, soci!" !nd economic !s#ects is !"so inc"uded% T,e soci!" conce#t o-
(e"-!re im#"ies t,e (e"-!re o- ! m!n ,is -!mi"+ !nd ,is communit+% T,ese t,ree !s#ects
inter2re"!te !nd (or4 to3et,er% Wit,in economic !s#ects o- (e"-!re is in*o"*ed
#romotion o- economic 3ro(t, '+ incre!sin3 #roduction !nd #roducti*it+%
T,e conce#t o- (e"-!re is !"so concerned (it, time !nd s#!ce% T,e c,!n3es ,!*e simi"!r
e--ects on t,e (e"-!re s+stem% As (e"-!re #ro3ressi*e !nd d+n!mic !nd 4ee# #!ce (it,
t,e c,!n3in3 times !s ! resu"t t,e m!teri!" o- (e"-!re rem!ins #otenti!""+ *o"!ti"e% T,e
-e!tures o- (e"-!re m!+ !"so 'e *!r+in3 de#endin3 on t,e n!tion in !"" -ie"ds% T,ere-ore
it<s me!nin3 !nd com#onents c!n 'e di--er in di--erent countries = di--erent #"!ces%
Philo!o$hy of "a0or welfare activitie!:
T,e #,i"oso#,+ o- "!'or (e"-!re !cti*ities !re '!sed on t,e success o- industri!"
de*e"o#ment !nd t,e t,eor+ o- ,!rmon+ de#ends on t,e coo#er!tion !nd re"!tions,i#
'et(een "!'or !nd m!n!3ement $em#"o+er&% Wor4er ,!s ! -und o- 4no("ed3e !nd
e;#erience to #er-orm ,is jo'% I- ,is !'i"it+ !nd s4i"" to 'e #ro#er"+ uti"i?ed (it, t,e ri3,t
direction t,e (or4er c!n 'e ! (or4in3 3ood contri'utor in t,e #ros#erit+ o- t,e
or3!ni?!tion% And it c!n 'e !c,ie*e '+ (or4 s!tis-!ction o- t,e (or4er%
T,e "!'or (e"-!re !cti*ities in ! -orm o- ,e!"t, c!re centres to -!ci"it!te #ro*ided
t,rou3, t,e ide! o- ! 3ood medic!" c!re center to ensure jo' s!tis-!ction !nd
#roducti*it+ im#ro*ements (i"" ,e"# more% @is st!--s to 'e ,e!"t,+ !re ! '!sic need o- !n
or3!ni?!tion%
It is #!rt o- t,e -!ci"ities #ro*ided '+ t,e em#"o+er t,!t (ou"d !ssoci!ted (it, ,e!"t,
c!re o- (or4ers !nd it (ou"d ensure t,eir minimum ,e!"t, ,!?!rdous% T,e concernin3
"!( #rescri'es t,e minimum st!nd!rd 'ut ! #ro3ressi*e em#"o+er to e;#!nd its !cti*ities
must #rotect t,e ,e!"t, o- (or4ers !nd t,eir de#endents% In return t,eir coo#er!tion (i""
'e (,o"e,e!rted (or4 to m!;imum e--icienc+ !nd !ttitude (i"" 'e -!ir !nd -riend"+
to(!rds t,em%
"a0or welfare activitie! $erce$tive:
T,e !ttention on L!'or (e"-!re !cti*ities ,!s "ed to ! risin3 interest '+ t,e st!4e,o"ders
(,o ,!*e no( st!rted to identi-+ t,e #ro'"ems o- "!'or (e"-!re !nd to -ormu"!te t,eir
#osition% T,e m!in st!4e,o"ders !re t,e in*estor o- enter#rises em#"o+ees tr!de
!ssoci!tions or unions !nd 3o*ernment etc% T,ere-ore t,e+ !re 3r!du!""+ incre!sin3
in-orm!tion !'out t,e #otenti!" o- "!'or (e"-!re !cti*ities !nd e*en #uttin3 *ision on
"!'or (e"-!re !cti*ities in -uture #ros#ects%
From thi! $er!$ective& !ome 0a!ic 8ue!tion! a! follow!:
• S,ou"d L!'or (e"-!re !cti*ities 'e com#u"sor+ -or enter#risesP
• I- m!nd!tor+ s,ou"d "!'or (e"-!re !cti*ities 'e re3u"!ted '+ "!( or soci!"
or3!ni?!tionP
• I- *o"unt!r+ ,o( to secure t,e interests o- t,e em#"o+ees !t t,e enter#rise2
"e*e"P
Ghat are the feature! of em$loyee welfare:
Employee welfare is a comprehensive term including various services,
facilities and amenities provided to employees for their betterment.
* The basic purpose in to improve the lot of the working class.
* Employee welfare is a dynamic concept.
* Employee welfare measures are also known as fringe benefits and
services.
* Welfare measures may be both voluntary and statutory.
10ective! 0ehind em$loyee welfare
Employee welfare is in the interest of the employee, the employer and the
society as a whole. The objectives of employee welfare are:
* !t helps to improve.
* !t improves the loyalty and morale of the employees.
* !t reduces labor turnover and absenteeism.
* Welfare measures help to improve the goodwill and public image of the
enterprise.
* !t helps to improve industrial relations and industrial peace.
* !t helps to improve employee productivity.
(ame of the agencie! of em$loyee welfare
". Central government: The central government has made elaborate
provisions for the health, safety and welfare under #actories $ct "%&', and
(ines $ct "%)*. These acts provide for canteens, cr+ches, rest rooms,
shelters etc.
*. State government: ,overnment in different states and -nion
Territories provide welfare facilities to workers. .tate government
prescribes rules for the welfare of the workers and ensures compliance with
the provisions under various labor laws.
/. Employers: Employers in !ndia in general looked upon welfare work as
fruitless and barren though some of them indeed had done pioneering
work.
&. Trade unions: !n !ndia, trade unions have done little for the welfare of
workers. 0ut few sound and strong unions have been the pioneering in this
respect. E.g. the $hmedabad te1tiles labor association and the (a2door
sabha, 3anpur.
). Other agencies: .ome philanthropic, charitable d social service
organi2ations like: .eva .adan society, 4.(.5.$., etc.
*y$e! of welfare !ervice!
* Intramural: These are provided within the organi2ation like:
". 5anteen,
*. 6est rooms,
/. 5r+ches,
&. -niform etc.
* Extramural: These are provided outside the organi2ation, like:
". 7ousing,
*. Education,
/. 5hild welfare,
&. 8eave travel facilities,
). !nterest free loans,
9. Workers cooperative stores,
:. ;ocational guidance etc.
Provisions which actories !ct "#$% provides &or wel&are
* $de<uate, suitable and clean washing facilities separately for men and
women workers.
* #acilities for storing and drying clothes.
* 5anteens, if more than *)= workers are employed.
* Welfare officer, wherever more than )== workers are employed.
* #irst aid bo1es are provided.
#erit! D Demerit! of em$loyee!. welfare activity
Merits:
• Moti*!tes em#"o+ees
• Em#"o+ee Retention
• Minimi?ed soci!" e*i"s
• .etter Jo' s!tis-!ction
• Cuts do(n "!'or turno*er
Demerits:
• @u3e in*estment
• Em#"o+ees 'ein3 diss!tis-ied
10ective! of the !tudy5
? To 4no( t,e e--ecti*eness o- (e"-!re me!sures%
? @o( m!n+ #eo#"e !ctu!""+ 4no( !'out t,e (e"-!re me!suresP
? W,!t su33esti*e me!sures must 'e t!4en re3!rdin3 (e"-!reP
? To stud+ t,e s!tis-!ction "e*e" o- em#"o+ees (it, res#ect to t,eir (e"-!re in
Godrej Consumer Product Ltd% M!"!n#ur%
? To 4no( t,e (or4in3 condition !nd (,!t !re t,in3s t,!t !--ect t,em not to (or4
#ro#er"+%
? To -ind out t,e su33estions%
Re!earch methodology
T,e #roject (!s e;#"or!tor+ in n!ture !nd re9uired d!t! co""ection to !c,ie*e t,e
desired o'jecti*e%
Sam$le techni8ue:
For t,e #ur#ose o- -indin3 ! s!m#"e 3rou# (!s se"ection on t,e '!sis (e"-!re !cti*ities
!nd on t,e r!ndom '!sis o- di--erent -!ctors in*o"*ed "i4e Tr!ns#ort -!ci"ities
c"e!n"iness (!s,room "i'r!r+ -!ci"ities tr!inin3 -!ci"ities etc%
Sam$le !i<e :
S!m#"e si?es -or t,is rese!rc, (ere 100% Out o- t,em /0 -rom t,e st!-- !nd rest o- C0
-rom t,e "!'or
Data collection
Collection of $rimary data:
Prim!r+ d!t! (!s co""ected '+ 9uestionn!ires (,ic, ,!*e 'een -i""ed '+ t,e
em#"o+ees !nd inter*ie(s o- t,e s!m#"e 3rou#%
Secondary data collection:
.esides t,e met,ods st!ted e!r"ier more in-orm!tion (!s co""ected durin3 in -orm!"
t!"4 (it, t,e em#"o+ees !nd -rom ot,er documents #ro*ided '+ t,e or3!ni?!tion%
Data analy!i! and inter$retation
6. ) 0elieve work atmo!$here i! friendly.
7%
69%
0%
16%
8%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• DG em#"o+ees o- GCPL M!"!n#ur stron3"+ !3ree s!+ (it, t,!t (or4
!tmos#,ere is -riend"+% W,ere HAG em#"o+ees c,oose t,e !3ree o#tion in
9uestionn!ire% 0G (!s neutr!"% 1HG (ere stron3"+ dis!3ree (it, t,is t,!t (or4
!tmos#,ere is -riend"+% And C G dis!3ree (it, it%
:. ) am given ade8uate freedom to do my o0 efficiently.
3%
38%
0% 2%
57%
Strongly Agree
Agree
Neutral
Strongly
Disagree
Disagree
• 6G stron3"+ !3ree (it, t,is t,e+ ,!*e !de9u!te -reedom to do t,eir jo'% 6CG
em#"o+ees !3ree% And 0G is dis!3reein3% W,ere 5DG !re stron3"+ dis!3ree (it,
t,in3% And on"+ /G ere t,ere (,o (!s stron3"+ dis!3reein3 t,is t,in3%
/% ) receive $rai!e for my good work.
5%
87%
0%
6%
2%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• CDG em#"o+ees s!+ t,!t t,e+ 3et #r!ise -or t,eir 3ood (or4% 5G (ere stron3"+
!3reein3 (it, t,is t,in3% HG (ere stron3"+ dis!3reein3% /G (ere dis!3reein3 (it, it%
?. #y o$inion !eem! to count.
3%
68%
2%
14%
13%
Strongly Agree
Agree
Neutral
Strongly
Disagree
Disagree
• BG em#"o+ees t,in4 t,!t t,eir o#inion seems to count% W,ere DAG em#"o+ees
(ere !3reein3 (it, t,is t,in3 (,ic, s,o(s t,!t in GCPL t,e+ -o""o( #!rtici#!ti*e
"e!ders,i# st+"e%
7. #y !u$ervi!or encourage! my develo$ment.
8%
66%
5%
2%
19%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• HHG em#"o+ees stron3"+ s!+ t,!t t,eir su#er*isor encour!3e t,eir de*e"o#ment%
.+ t,is t,e+ moti*!te to t,eir em#"o+ees%
A. Peo$le here are willing to give e,tra to get the o0 done.
12%
58%
2%
1%
27%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• I- or3!ni?!tion needs in t,is situ!tion 5CG em#"o+ees !re re!d+ to 3i*e e;tr! time
to 3et jo' done% W,ere on"+ /DG em#"o+ees does not re!d+ (it, t,is t,in3%
B. ) can a!k management any rea!ona0le 8ue!tion and get a !traight an!wer.
9%
61%
0%
16%
14%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• H1G #eo#"e s!+ t,!t t,eir m!n!3ement 3i*es t,em !ttention !nd t,ere 9ueries
!"so%
C. #anagement i! a$$roacha0le& ea!y to talk with.
24%
71%
0% 0%5%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• D1G em#"o+ees !3ree to t,!t t,eir m!n!3ement is e!si"+ !##ro!c,!'"e%
I. #anagement deliver! it! $romi!e!.
3%
78%
0%
2%
17%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• GCPL M!"!n#ur de"i*ers its #romises DCG em#"o+ees (ere !3ree (it, it%
6J. ) am given all re!ource! and e8ui$ment to do my o0.
6%
83%
0% 0%
11%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• GCPL M!"!n#ur 3i*e !"" t,e e9ui#ment !nd resources to t,eir em#"o+ees C6G
!3ree (it, it%
66. *hi! i! a $hy!ically !afe $lace to work.
4%
87%
0% 0%
9%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• GCPL M!"!n#ur is s!-e #"!ce to (or4 CDG em#"o+ees !3ree (it, it% HG
em#"o+ees stron3"+ !3ree !nd 11G dis!3ree (it, t,is t,in3%
6:. ) feel the !$ort! activity undertaken at GCP" i! hel$ to refre!hing and
develo$ment of em$loyee!
7%
51%
2%
4%
36%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• 51G em#"o+ees !3ree (it, it t,!t (,!t so e*er !cti*it+ undert!4en !t GCPL is
@e"# to t,em re-res,in3 !nd de*e"o#in3% .ut t,is is !"so ! -!ct t,!t 6HG !"so
dis!3ree (it, it%
6=. ) 0elieve that !ocial and cultural activitie! 0eing $ractice! at GCP" hel$ u!
to im$rove our inter$er!onal relation with our !u$erior!& collogue& and
!u0ordinate!.
4%
87%
0% 0%
9%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• /CG em#"o+ees stron3"+ !3ree (it, it t,!t soci!" !nd cu"tur!" !cti*ities ,e"# to
im#ro*e t,e 3ood re"!tions,i# (it, t,eir su#eriors co""o3ue !nd su'ordin!tes%
C5G em#"o+ees (ere !3reein3 (it, it !"so%
6?. )n my o$inion educational a!!i!tance $rovided for children.! education i!
highly !ati!fied.
0%
21%
0%
71%
8%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• C1G em#"o+ees stron3"+ dis!3ree (it, it t,!t educ!tion!" !ssist!nce is not u# to
t,e m!r4 t,ere is need to im#ro*ement%
15% ) am KKKKKKKwith the $rocedure ado$ted for career growth of
worker!.
3%
14%
0%
78%
5%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• A"" most em#"o+ees !re s!tis-+in3 (it, t,e #rocedure !do#ted -or c!reer 3rot,
6A. ) am offered training and develo$ment to further my!elf $rofe!!ionally. )t
ha!
77%
19%
0%4%0%
Extremely
ene!i"ial
ene!i"ial
Neutral
Extremely
Disa#$antage
ous
Disa#$antage
ous
• DDG em#"o+ees t,in4 t,!t tr!inin3 !nd de*e"o#ment #ro3r!m (,ic, o--erin3 '+
GCPL M!"!n#ur is e;treme"+ 'ene-ici!"%
6B. #y !alary i! on $ar with other indu!try
21%
25%
47%
0%7%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• Em#"o+ees !re not s!tis-ied (it, t,e s!"!r+ t,e+ !re 3ettin3 -rom t,eir
or3!ni?!tion% T,e+ (!nt to increment in t,eir s!"!r+ !s t,e s!me industries !re
#!+in3 ,i3,
1C% ) get !ome kind of 0enefit! from my o0 al!o like health in!urance& o0
!ecurity& and $en!ion $lan.
73%
25%
2% 0% 0%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• Em#"o+ees !re s!tis-+in3 enou3, (it, t,e ot,er 'ene-its "i4e insur!nce ,e!"t,
#o"ic+ etc% (,ic, t,e+ 3et -rom t,eir jo'%
1A% *he fir!t aid facility in GCP" at the time of accident! i!
0%
53% 41%
6%0%
Al%ays
A$aila&le
'ostly
A$aila&le
(enerally
A$aila&le
)arely
A$aila&le
Not at all
• Em#"o+ees !re not ,!##+ (it, -irst2!id -!ci"it+% T,ere is need o- im#ro*ement%
:J. ) am !ati!fied with the duty !hift.
0%
53% 41%
6%0%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• T,ere is no need to t!4e !n+ decision !3!inst t,e dut+ s,i-t o- t,eir em#"o+ees
'ec!use t,e+ !re s!tis-ied (it, it%
:6. )n my o$inion canteen !ervice i!
0% 1% 0%
58%
41%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• Em#"o+ees !re not s!tis-ied (it, t,e c!nteen ser*ices t,ere !re some im#ro*ement
s,ou"d t!4e #"!ce to s!tis-ied +our em#"o+ees '+ t,e m!n!3ement o- GCPL%
::. A! far a! my concern !cheme! related to 0onu!& di!count& gift!& etc.
formulated 0y the management are
0%
62%
4%
34%
0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie#
*ig+ly
Dissatis!ie#
• Em#"o+ees !re 9uite ,!##+ (it, 'onus 3i-ts !nd t,ese 4ind o- t,in3s !s H/G
indic!tes to(!rd it%
:=. Reward !cheme! 0y the management at GCP" i! tran!$arent and im$artial
2%
72%
0%
6%
20%
0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie#
*ig+ly
Dissatis!ie#
• D/G em#"o+ees t,in4 t,!t t,eir m!n!3ement is im#!rti!" !nd tr!ns#!rent% .ut
s,ou"d !"so !n!"+sis it (,+ /0G dis!3ree !nd HG !re stron3"+ dis!3ree to(!rds it%
:?. ) amKKKKKKKK with tran!$ort facility
89%
6%
5% 0% 0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie#
*ig+ly
Dissatis!ie#
• CAG em#"o+ees !re ,i3,"+ s!tis-ied (it, t,e tr!ns#ort -!ci"it+%
/5% *hi! i! a $!ychologically and emotionally healthy $lace to work
2%
68%
0%
7%
23%
0%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• A"t,ou3, HCG em#"o+ees s! t,!t GCPL M!"!n#ur is #s+c,o"o3ic!""+ !nd
emotion!""+ ,e!"t, #"!ce to (or4% .ut /6G em#"o+ees den+ t,is t,in3%
:A. Rate the following
2a) Cleanline!!
85%
15%
0% 0% 0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• C"e!n"iness is u# to t,e m!r4 in t,e or3!ni?!tion%
20) Re!t room facility
0%
36%
4%
0%
60%
0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• T,is t,in3 "!c4in3 'e,ind 'ec!use H0G em#"o+ees !re ,i3,"+ diss!tis-ied (it, rest
room -!ci"it+
2c) Ga!hroom!
13%
78%
0%
9%
0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• Em#"o+ees !re s!tis-ied (it, (!s,rooms -!ci"it+%
2d) "i0rary
9%
6%
2%
83%
0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• On"+ C6G em#"o+ees !re s!tis-ied (it, "i'r!r+ -!ci"it+%
2e) Pure drinking water
41%
53%
0%
6%
0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• B1G em#"o+ees !re ,i3,"+ s!tis-ied (it, #ure drin4in3 (!ter% W,ere 56G !re
s!tis-ied (it, t,is%
Conclu!ion
Godrej Consumer Product Limited is one o- t,e "!r3est -!st mo*in3 consumer 3oods
com#!n+ (,ic, is ,!*in3 10215G m!r4et s,!re (it, 5 industri!" #"!nts% W,ere !s I ,!*e
under 3one to summer tr!inin3 I ,!*e -ound t,!t GCPL M!"!n#ur #er-ormin3 t,ere
soci!" res#onsi'i"it+ e--icient"+% T,e jo' s!tis-!ction "e*e" o- em#"o+ees is in its
s!tis-!ctor+ "e*e" it ne*er "e3 'e,ind in #uttin3 t,e o#timum in#ut t,rou3, *!rious
me!ns to moti*!te t,e em#"o+ees -or t,e m!;imum 'est out#ut%
GCPL M!"!n#ur is (e"" !(!re !'out its soci!" !nd en*ironment!" res#onsi'i"it+%
T,e -indin3s s,o( t,!t t,e em#"o+ees !re 9uite s!tis-ied (it, t,e #o"icies ru"es !nd
re3u"!tions o- GCPL%
T,e com#ens!tion !nd t,e (e"-!re dimension o- GCPL !re !t ! ,i3,er !cce#t!'i"it+
#osition !mon3 t,e em#"o+ees
Sugge!tion!
A"t,ou3, GCPL M!"!n#ur is !"(!+s committed to(!rds t,eir em#"o+ees !nd t,eir
-!mi"ies 'ut t,!n !"so I (ou"d "i4e to 3i*e some su33estions%
? It is must !nd necess!r+ t,eir s,ou"d 'e #ro#er coordin!tion !nd underst!ndin3
!mon3 e;ecuti*es !nd non2 e;ecuti*es 3rou#s%
? It is !"so necess!r+ t,!t t,e non2e;ecuti*es 3rou#s must 'e moti*!ted time to
time '+ #ro*idin3 t,em some incenti*es 'ene-its or doin3 some e;tr! (or4s -or
t,em%
? Ou!"it+ o- -ood must 'e im#ro*ed to s!tis-+ t,e em#"o+ees%
? T,e -ee"in3s o- s!tis-!ction c!n 'e m!de 'etter '+ m!4in3 more em#"o+ees
-riend"+ es#eci!""+ -or non2e;ecuti*es #o#u"!tion%
? Educ!tion!" !ssist!nce is not u# to t,e m!r4 t,ere is need to im#ro*ement%
"imitation! of thi! !tudy
? >i--icu"t+ in -i"" u# o- 9uestionn!ires%
? Some res#onses !re not -i""ed u# (it, sincerit+%
? No enou3, time 3ot to "e!rn%
? Less s!m#"e si?e%
? Some res#onses m!+ 'e not correct due to disc"ose o- t,eir res#onses%
Conclu!ion
Godrej Consumer Product Limited is one o- t,e "!r3est -!st mo*in3 consumer 3oods
com#!n+ (,ic, is ,!*in3 10215G m!r4et s,!re (it, 5 industri!" #"!nts% W,ere !s I ,!*e
under 3one to summer tr!inin3 I ,!*e -ound t,!t GCPL M!"!n#ur #er-ormin3 t,ere
soci!" res#onsi'i"it+ e--icient"+% T,e jo' s!tis-!ction "e*e" o- em#"o+ees is in its
s!tis-!ctor+ "e*e" it ne*er "e3 'e,ind in #uttin3 t,e o#timum in#ut t,rou3, *!rious
me!ns to moti*!te t,e em#"o+ees -or t,e m!;imum 'est out#ut%
GCPL M!"!n#ur is (e"" !(!re !'out its soci!" !nd en*ironment!" res#onsi'i"it+%
T,e -indin3s s,o( t,!t t,e em#"o+ees !re 9uite s!tis-ied (it, t,e #o"icies ru"es !nd
re3u"!tions o- GCPL%
T,e com#ens!tion !nd t,e (e"-!re dimension o- GCPL !re !t ! ,i3,er !cce#t!'i"it+
#osition !mon3 t,e em#"o+ees%
Reference!
'ook!
>r% C% .% Gu#t! $/005& Su"t!n C,!nd = Sons Pu'"ic!tion
.%P% Ar+! $/00C& >ee# = >ee# Pu'"ic!tion
Ge0!ite!
(((%3odrejc#%com
,tt#M::#ro*i3!tor%com:3odrej2consumer2#roducts2"td
,tt#M::industri!"re"!tions%n!u4ri,u'%com:em#"o+ee2(e"-!re%,tm"
doc_852362616.pdf
ON
EFFECTIVENESS OF EMPLOYEES WELFARE ACTIVITITES
AT
Godrej Consumer Product Limited M!"!n#ur$M%P%&
Su'mitted to
Ji(!ji )ni*ersit+
G(!"ior
For t,e #!rti!" -u"-i""ment o- t,e !(!rd o-
M!ster o- .usiness Administr!tion
$/0102/01/&
Su'mitted '+
Anit! S,!rm!
PRESTIGE INSTIT)TE OF MANAGEMENT
GWALIOR $M%P%&
Certificate of Faculty Guide
T,is is to c"!ri-+ t,!t Ms% Anit! S,!rm! student o- M%.%A% Pro3r!mme ,!s com#"eted
,er summer tr!inin3 o- -i*e (ee4s $-rom 15
t,
M!+ to 60
t,
June& !nd #re#!red t,is re#ort
under m+ 3uid!nce%
Prof. Ravindra Pathak
$Faculty Guide)
Declaration
I ,ere'+ dec"!re t,!t t,is #roject re#ort tit"ed 7EFFECTIVENESS OF WELFARE
ACTIVITIES8 ,!s 'een su'mitted '+ me -or t,e !(!rd o- summer tr!inin3 in M%.%A%
!s #!rti!" -u"-i""ment o- t,e re9uirements -or t,is course%
T,is is t,e resu"t o- t,e ori3in!" (or4 c!rried out '+ me% T,is re#ort ,!s not 'een
su'mitted !n+(,ere e"se -or t,e !(!rd o- !n+ ot,er de3ree:di#"om!%
Anita Sharma
Signature
Date:
Acknowledgement
E;#ressin3 3r!titude is ! di--icu"t t!s4 !nd (ords o-ten -!"" s,ort re-"ectin3 one<s -ee"in3%
Considered it !s ! #ri*i"e3e !nd !n ,onor to ,!*e 'een 3i*en t,e o##ortunit+ o- doin3
m+ tr!inin3 !t Godre Con!umer Product "td. #alan$ur. A num'er o- #eo#"e (ere
!ssoci!ted !nd en3!3ed in t,e cre!tion o- t,is #roject (or4 !nd I (ou"d "i4e to e;#ress
m+ t,!n4s to e!c, one o- t,em%
I (ou"d "i4e to e;#ress m+ dee# 3r!titude to #r. %amid Ali $E;ecuti*e2Personne" =
Administr!tion& !nd ot,er o--icers in GCP"& M!"!n#ur (it,out t,eir co2o#er!tion
com#"etion o- t,e #roject (ou"d not ,!*e 'een #ossi'"e% T,e+ encour!3ed !nd su##orted
us !nd m!de our e--orts #ossi'"e '+ #ro*idin3 us (it, e*er+ #ossi'"e in-orm!tion%
I !"so (!nt to t,!n4 (,o"e ,e!rted"+ to #r. Avina!h #i!hra $Gener!" M!n!3er P = A&
-or #ermittin3 me to under3o tr!inin3 in GCPL !nd #ossi'"e ,e"# !nd co2o#er!tion
e;tended to me%
It is indeed ! moment o- 3re!t #"e!sure to e;#ress m+ sense o- #ro-ound 3r!titude !nd
inde'tedness to !"" t,e #eo#"e (,o ,!*e 'een instrument!" in m!r4etin3 m+ tr!inin3 !
ric, e;#erience% I !m *er+ 3r!te-u" to Dr. S. S. 'hakar $>irector Presti3e Institute o-
M!n!3ement& G(!"ior (,o 3!*e me t,is o##ortunit+ c!rr+out t,is #roject in GCPL% I
(ou"d "i4e to e;#ress m+ 3r!titude to(!rds Prof. Ravindra Pathak m+ -!cu"t+ 3uide
-or ,is *!"u!'"e !d*ice 3uid!nce su##ort #recious time !nd encour!3ement t,!t ,e
o--ered to me durin3 t,e course o- #roject #re#!r!tion it m!de !ctu!" com#"e;ities o- t,e
(or"d ! "ot e!sier to ,!nd"e%
L!st 'ut not t,e "e!st I (ou"d "i4e to t,!n4 God m+ -!mi"+ m+ te!c,er !nd -riends (,o
!"(!+s su##orted me direct"+ !nd indirect"+ !nd (it,out t,eir trust !nd co2o#er!tion m+
#roject (ou"d ,!*e #ro*ed to 'e e;treme"+ di--icu"t%
A()*A S%AR#A
+,ecutive Summary
It re!""+ -ee"s *er+ com#"!cent (,en +ou !tt!in somet,in3 (,ic, +ou desire -or !s t,e
#!rt o- curricu"um% I ,!d t,e #ri*i"e3e to do m+ summer tr!inin3 in Godrej Consumer
Product Limited $GCPL& (,ic, is !n Indi!n #remier intern!tion!" tr!din3 cor#or!tion%
T,e !ctu!" stud+ (!s c!rried out in t,e esteemed or3!ni?!tion 7Godrej Consumer
Product Limited $GCPL& M!"!n#ur $>istrict .,ind& unit8% It (!s re!""+ ! 3ood
e;#erience to (or4 in GCPL !nd "e!rn t,e '!sics o- ,um!n resource #r!ctices% M+
rese!rc, to#ic
7EFFECTIVENESS OF WELFARE ACTIVITIES8 (,ic, inc"udes !n+t,in3 t,!t is
done -or t,e com-ort !nd im#ro*ement o- em#"o+ees !nd is #ro*ided o*er !nd !'o*e t,e
(!3es%
We"-!re ,e"#s in 4ee#in3 t,e mor!"e !nd moti*!tion o- t,e em#"o+ees ,i3, so !s to
ret!in t,e em#"o+ees -or "on3er dur!tion%
T,e (e"-!re me!sures need not 'e in monet!r+ terms on"+ 'ut in !n+ 4ind:-orms%
Em#"o+ee (e"-!re inc"udes monitorin3 o- (or4in3 conditions cre!tion o- industri!"
,!rmon+ t,rou3, in-r!structure -or ,e!"t, industri!" re"!tions !nd insur!nce !3!inst
dise!se !ccident !nd unem#"o+ment -or t,e (or4ers !nd t,eir -!mi"ies%
L!'or (e"-!re ent!i"s !"" t,ose !cti*ities o- em#"o+er (,ic, !re directed to(!rds
#ro*idin3 t,e em#"o+ees (it, cert!in -!ci"ities !nd ser*ices in !ddition to (!3es or
s!"!ries
)(D+-
Content! Page (o.
• Com#!n+ #ro-i"e
• .o!rd o- directors
• Introduction (it, Godrej Consumer Product Limited
• GCPL *ision
• Cor#or!te mission
• Cor#or!te s,!red *!"ue
• @um!n resource initi!ti*es
• Rur!" de*e"o#ment !cti*ities
• TPM $Tot!" #roducti*it+ m!n!3ement& in GCPL
• Or3!ni?!tion!" ,ier!rc,+ c,!rt
• Em#"o+ees (e"-!re
• P,i"oso#,+ !nd Perce#ti*e o- L!'or We"-!re Acti*ities
• N!me o- t,e !3encies o- em#"o+ee (e"-!re
• T+#es o- (e"-!re ser*ices
• Pro*isions (,ic, F!ctories Act 1ABC #ro*ides -or
We"-!re
• Merits = >emerits o- em#"o+ees< (e"-!re !cti*it+
• O'jecti*es o- t,e stud+
• Rese!rc, met,odo"o3+
• >!t! !n!"+sis !nd inter#ret!tion
• Su33estions
• Limit!tions
• Conc"usion
• Re-erences
Com$any $rofile
Est!'"is,ed in 1CAD t,e Godrej 3rou# ,!s 3ro(n in Indi! -rom t,e d!+s o- t,e c,!r4,!
to ni3,ts !t t,e c!"" centres% Our -ounder Ardes,ir Godrej "!(+er2turned2"oc4smit,
(!s ! #ersistent in*entor !nd ! stron3 *ision!r+ (,o cou"d see t,e s#!r4 in t,e
-uture% @is in*entions m!nu-!ctured '+ ,is 'rot,er Pirojs,! Godrej (ere t,e
-ound!tion o- tod!+<s Godrej em#ire% One o- Indi!<s most trusted 'r!ndsE Godrej
enjo+s t,e #!tron!3e !nd trust o- o*er B00 mi""ion Indi!ns e*er+ sin3"e d!+% Our
customers me!n t,e (or"d to us% We !re ,!##+ on"+ (,en (e see ! de"i3,ted
customer smi"e%
Wit, D m!jor com#!nies (it, interests in re!" est!te FMCG industri!" en3ineerin3
!##"i!nces -urniture securit+ !nd !3ri c!re F to n!me ! -e( F our turno*er crosses
/%5 'i""ion do""!rs% You t,in4 o- Godrej !s suc, !n inte3r!" #!rt o- Indi! F "i4e t,e
',!n3!r! or t,e 4urt! F t,!t +ou m!+ 'e sur#rised to 4no( t,!t /0G o- our 'usiness
is done o*erse!s% Our #resence in more t,!n H0 countries ensures t,!t our customers
!re !t ,ome (it, Godrej no m!tter (,ere t,e+ 3o% Wit, 'r!nds +ou c!n 'e"ie*e in
ser*ice e;ce""ence +ou c!n count on !nd t,e #romise o- 'ri3,ter "i*in3 -or e*er+
customer Godrej 4no(s (,!t m!4es Indi! tic4 tod!+%
Tod!+ (e<re !t ! #oint in Godrej<s ,istor+ (,en our !m!?in3 #!st is meetin3 u#
(it, its s#ect!cu"!r -uture ,e!d on% Godrej is "e!rnin3 !nd re"is,in3 'ein3 +oun3
!3!in%
Godrej Consumer Products $GCPL& is ! "e!der !mon3 Indi!Is F!st Mo*in3 Consumer
Goods $FMCG& com#!nies (it, "e!din3 @ouse,o"d !nd Person!" C!re Products% Our
'r!nds (,ic, inc"ude Good Jni3,t Cint,o" Godrej No% 1 E;#ert @it Jet F!ir3"o(
E?ee Prote4t !nd Snu33+ !mon3 ot,ers !re ,ouse,o"d n!mes !cross t,e countr+% We
!re one o- t,e "!r3est m!r4eters o- toi"et so!#s in t,e countr+ !nd !re !"so "e!ders in ,!ir
co"ours !nd ,ouse,o"d insecticides% Our IGood Jni3,tI 'r!nd ,!s 'een #"!ced !t !n
o*er!"" r!n4 1/ !nd continues to 'e t,e most trusted ,ouse,o"d c!re 'r!nd in t,e countr+
in .r!nd E9uit+Is Most Trusted .r!nds Sur*e+ /010%
.r!nc, O--ices in Mum'!i >e",i Jo"4!t! !nd C,enn!i ensure #!n2Indi! co*er!3e
(,i"e -!ctories "oc!ted !t M!"!n#ur $M!d,+! Pr!des,& T,!n! $@im!c,!" Pr!des,&
J!t,! $@im!c,!" Pr!des,& Gu(!,!ti $Ass!m& !nd Si44im c!ter to t,e di*erse
re9uirements o- our #roduct #ort-o"io%
We !"so ,!*e ! stron3 emer3in3 #resence in m!r4ets outside Indi!% Wit, t,e !c9uisition
o- Je+"ine .r!nds in t,e )nited Jin3dom R!#ido" !nd Jin4+ Grou# Sout, A-ric! !nd
Godrej G"o'!" Mide!st FKE (e o(n intern!tion!" 'r!nds !nd tr!dem!r4s in Euro#e
Austr!"i! C!n!d! A-ric! !nd t,e Midd"e E!st% As #!rt o- incre!sin3 our 3"o'!"
-oot#rint (e ,!*e !"so recent"+ !c9uired Tur! ! "e!din3 medic!ted 'r!nd in West
A-ric! Me3!s!ri Grou# ! "e!din3 ,ouse,o"d c!re com#!n+ in Indonesi! !nd Issue
Grou# !nd Ar3encos t(o "e!din3 ,!ir co"or!nt com#!nies in Ar3entin!%
T,e+ !re dri*en '+ our mission to continuous"+ en,!nce t,e 9u!"it+ o- "i-e o- consumers
in ,i3,23ro(t, m!r4ets (it, su#erior29u!"it+ !nd !--ord!'"e ,ome c!re #erson!" c!re
!nd ,+3iene #roducts%
T,e Godrej Grou# is -irm"+ entrenc,ed in di*erse 'usinesses% Securit+ S+stems !nd
S!-es T+#e(riters !nd Word #rocessors Roc4et L!unc,ers Re-ri3er!tors !nd
Furniture Outsourcin3 Ser*ices M!c,ine Too"s !nd Process E9ui#ment Cosmetics !nd
>eter3ents En3ineerin3 Wor4st!tions Medic!" >i!3nostics !nd Aeros#!ce E9ui#ment
Edi'"e Oi"s !nd C,emic!" Mos9uito Re#e""ents C!r #er-umes C,ic4en !nd A3ri2
#roducts%
T,e Godrej 3rou# o(ns *!st tr!cts o- "!nd in !nd !round Vi4,ro"i ! su'ur' to t,e
Nort,e!st o- Mum'!i Indi!<s commerci!" c!#it!"% Tr!dition!""+ t,is "oc!tion ,!s 'een
t,eir m!nu-!cturin3 '!se 'ut incre!sin3"+ t,e+ ,!*e mo*ed si3ni-ic!nt #roduction
-!ci"ities in"!nd in se!rc, o- c,e!#er #!stures%
Some of Godre.! fir!t!:
• In 1CAD Godrej introduced t,e -irst "oc4 (it, "e*er tec,no"o3+ in Indi!%
• In 1A0/ Godrej m!de t,e -irst Indi!n s!-e%
• In 1A/0 Godrej m!de so!# usin3 *e3et!'"e oi" (,ic, (!s ! ,u3e ,it (it, t,e
*e3et!ri!n communit+ in Indi!
• In 1A55 Godrej #roduced Indi!<s -irst indi3enous t+#e(riter
• In 1ACA Godrej 'ec!me t,e -irst com#!n+ to introduce P)F $ Po"+uret,!ne
Fo!m&
• Introduced Indi!<s -irst !nd on"+ 100G CFC @CFC @FC -ree re-ri3er!tors
'oard of director!
Adi Godre
Adi Godrej is t,e C,!irm!n o- t,e Godrej Grou# !nd se*er!" entities t,!t !re #!rt o- one
o- Indi!<s "e!din3 con3"omer!tes% T,ese inc"ude Indi!n com#!nies "i4e Godrej
Industries Godrej Consumer Products Godrej Pro#erties !s (e"" !s intern!tion!"
com#!nies suc, !s Je+"ine .r!nds )%J !nd R!#ido" Sout, A-ric!%
A #ahendran
A% M!,endr!n is M!n!3in3 >irector Godrej Consumer Products Indi!Is #remier FMCG
Com#!n+% @e is !"so >irector o- Godrej @ers,e+%
/am!hyd Godre
J!ms,+d Godrej is t,e C,!irm!n o- t,e .o!rd o- Godrej = .o+ce % @e 3r!du!ted in
Mec,!nic!" En3ineerin3 -rom I""inois Institute o- Tec,no"o3+ )SA% @e is t,e C,!irm!n
o- As#en Institute F Indi!%
(adir Godre
N!dir Godrej is t,e M!n!3in3 >irector o- Godrej Industries !nd C,!irm!n Godrej
A3ro*et% @e is !"so ! >irector o- numerous -irms inc"udin3 Godrej = .o+ce Godrej
Foods !nd Godrej Consumer Products%
*anya Du0a!h
T!n+! >u'!s, is on t,e 'o!rds o- se*er!" Godrej Grou# com#!nies inc"udin3 Godrej
Consumer Products Godrej Industries !nd Godrej A3ro*et% As E;ecuti*e >irector =
President M!r4etin3 s,e is !"so c,!r3ed (it, en,!ncin3 t,e *!"ue o- t,e Godrej .r!nd
!nd e*o"*in3 t,e Grou# to ! more .r!nd dri*en or3!ni?!tion%
(i!a0a Godre
Nis! is t,e President @um!n C!#it!" = Inno*!tion -or Godrej Industries !nd !ssoci!te
com#!nies% S,e is res#onsi'"e -or dri*in3 t,e Grou#Is tr!ns-orm!tion e--orts inc"udin3
e--orts to !ttr!ct !nd de*e"o# outst!ndin3 t!"ent !nd m!4e t,e cu"ture more !3i"e !nd
inno*!ti*e%
'ala 'alachandran
.!"! .!"!c,!ndr!n 'e3!n ,is te!c,in3 c!reer in 1AH0 (,i"e ! 3r!du!te student !t
Ann!m!"!i )ni*ersit+ Indi!% In 1AHD ,e mo*ed to t,e )ni*ersit+ o- >!+ton !nd in
1AD1 to C!rne3ie2Me""on )ni*ersit+ Pitts'ur3, (,ere ,e t!u3,t m!n!3ement courses
(,i"e (or4in3 on ,is doctor!te%
'harat Do!hi
.,!r!t >os,i is #resent"+ E;ecuti*e >irector = Grou# C,ie- Fin!nci!" O--icer $Grou#
CFO& o- M!,indr! = M!,indr! Limited $M=M& F"!3s,i# Com#!n+ o- t,e )S LH
'i""ion M!,indr! Grou# (,ic, is !mon3 t,e to# 10 industri!" ,ouses in Indi!% M=M is
t,e "!r3est m!nu-!cturer o- mu"ti2uti"it+ *e,ic"es !nd !3ricu"tur!" tr!ctors in Indi!%
1mkar Go!wami
Om4!r Gos(!mi is t,e Founder !nd C,!irm!n o- CERG Ad*isor+ Pri*!te Limited%
CERG is t,e !cron+m -or t,e Cor#or!te !nd Economic Rese!rc, Grou#% Its o'jecti*es
!re to use Indi!n !s (e"" !s intern!tion!" resources to #ro*ide 'est in c"!ss%
Aman #ehta
Am!n Me,t! ,!s ! .!c,e"or<s de3ree in Economics -rom >e",i )ni*ersit+% @e ,!s o*er
65 +e!rs o- e;#erience in *!rious #ositions (it, t,e @S.C Grou#% @e (!s t,e M!n!3er
Cor#or!te P"!nnin3 !t T,e @on3 Jon3 !nd S,!n3,!i .!n4in3 Cor#or!tion<s
,e!d9u!rters in @on3 Jon3%
D Shivakumar
>% S,i*!4um!r is current"+ Vice President = M!n!3in3 >irector o- No4i! Indi! P*t Ltd%
No4i! ,!s ! stron3 #resence in Indi! !cross m!nu-!cturin3 in-r!structure s!"es
m!r4etin3 !nd ret!i"% No4i! is Indi!<s "!r3est MNC !nd t,e No4i! 'r!nd is Indi!<s most
trusted 'r!nd%
(arendra Am0wani
N!rendr! Am'(!ni is ! #ro-ession!""+ tr!ined e;ecuti*e co!c, !nd 'usiness !d*isor% @e
'rin3s (it, ,im e;#erience o- o*er 6B +e!rs o- (or4 (it, reno(ned mu"ti2n!tion!"
Jo,nson = Jo,nson%
)ntroduction with Godre Con!umer Product! "imited&
#ala$ur 2#.P.)
T,e Godrej Consumer Products Ltd% )nit !t M!"!n#ur G(!"ior (!s set u# in t,e +e!r
1AA1 -or t,e m!nu-!cturin3 o- toi"et so!#s deter3ents !nd ste!ric !cids%
P"!nt is "oc!ted on ! D0 !cre #"ot (it, ! tot!" in*estment o- Rs% C0 crore /5 !cres o- "!nd
is used -or #ro*idin3 3reen co*ers%
.r!nds o- so!#s m!nu-!ctured !t GCPLM
• Godrej Lime
• Godrej Fres,
• Cint,o" >eodor!nt
• Ne( Gn!3!
• Godrej S,i4!4!i
• Godrej No% 1
GCPL M!"!n#ur #"!nt !"so renders its #roduction -!ci"ities -or t,e #roduction o- ot,er
com#!n+ #roducts%
• Re;on! $@indust!n Le*er Ltd%&
• J!i $@indust!n Le*er Ltd%&
• .ree?e $@indust!n Le*er Ltd%&
• >etto"$Rec"itt !nd Co"em!n$I& Ltd%&
GCPL M!"!n#ur t,rou3, t,e !"#,! o"e-in su"#,!te$ AOS& (,ic, is 'iode3r!d!'"e
m!4es so!#s !t GCPL ! s,!de #!rt -rom ot,ers%
Godre Con!umer Product! "imited 3)S)1
7We !re dedic!ted to
>ELIVER S)PERIOR STAJE@OL>ER VAL)E
.+ #ro*idin3 so"utions to e;istin3
And emer3in3 consumer needs in t,e
@ouse,o"d = #erson!" c!re 'usiness
We (i"" !c,ie*e t,is t,rou3,
EN>)RING TR)ST = RELENTLESS INNOVATION
>e"i*ered (it,
PASSION = ENTERPRENE)RIAL SPIRIT8
C1RP1RA*+ #)SS)1(
• We (i"" o#er!te in e;istin3 !nd ne( 'usiness (,ic, #ro-it!'i"it+ c!#it!"i?es on
Godrej 'r!nd !nd our cor#or!te im!3e o- re"i!'i"it+ !nd inte3rit+%
• Our o'jecti*e is to de"i3,t our customer<s 'ot, in Indi! !nd A'ro!d%
• We s,!"" !c,ie*e t,is o'jecti*e t,rou3, continues im#ro*ement in 9u!"it+% Cost
!nd customer ser*ice%
• We s,!"" stri*e -or e;ce""ence '+ nurturin3 de*e"o#ment !nd em#o(erin3 our
em#"o+ees%
C1RP1RA*+ S%AR+D 3A"4+
• Commitment to 9u!"it+
• Customer orient!tion
• >edic!tion !nd commitment
• >isci#"ine
• @onest+ !nd inte3rit+
• Le!rnin3 or3!ni?!tion
• O#enness !nd tr!ns#!renc+
• Res#ect:c!re !nd concern -or #eo#"e
• Te!m (or4
%uman Re!ource! initiative! in GCP":
? Re*ised su33estion sc,eme u# to su#erintendent c!dre%
? Em#"o+ees< -!mi"+ *isit%
? >e*e"o#ment o- contr!ct (or4men t,rou3, 9u!"it+ circ"e%
? Merit !(!rd%
? Tr!inin3 need identi-ic!tion !nd #re#!r!tion o- com#etenc+ #ro-i"e o- our
(or4men%
? .e-ore (or4in3 ,ours tr!inin3%
? Focus on tec,nic!" tr!inin3 t,rou3, 7*i4!s#!t,8 #rojects%
? .!sic com#uter tr!inin3 to (or4men%
? @e!"t, #romotion sc,eme%
? Sc,o"!rs,i# to SC:ST sc,oo" c,i"dren%
? E2"e!rnin3%
? @indi "iter!c+ #ro3r!m -or i""iter!te (or4men%
? En3"is, "e!rnin3 c"!sses -or 9u!"it+ circ"e mem'ers%
? C!reer counse"in3 -or em#"o+ees c,i"dren%
? Assessment centre%
Rural develo$ment activitie!
GCPL #er-orm some o- t,e rur!" de*e"o#ment !cti*ities -or t,e #eo#"e o- M!"!n#ur%
T,is !cti*it+ -u"-i""s t,e cor#or!te soci!" res#onsi'i"it+ to(!rds "oc!" #u'"ic% Form t,e
#ers#ecti*e o- P=A e;ecuti*e o- GCPL M!"!n#ur Mr% @!mid A"i is t,!t (e must -u"-i""
or de*e"o# t,e "oc!" #eo#"e 'ec!use (e !re t!4in3 (!ter !ir !nd t,e su##ort -rom t,em%
*he rural develo$ment activitie! which GCP" $erform are a! follow!
? Or3!nised e+e contr!ct o#er!tions%
? Promoted entre#reneurs,i# !mon3 t,e +out,%
? Or3!ni?ed medic!" ,e!"t, c,ec42u#%
? @e"#in3 in u#3r!din3 t,e *i""!3e -rom #rim!r+ to midd"e sc,oo"%
? >istri'ution o- !(!rd o- meritorious students%
? Or3!ni?ed enter sc,oo" = cu"tur!" e*ents%
? Runnin3 o- dis#ens!r+ = or3!ni?e distri'ution o- medicines%
? Or3!ni?ed !(!reness tr!inin3 #ro3r!m on *!rious ,e!"t, = en*ironment re"!ted
to#ic -or *i""!3ers%
? Runnin3 o- G(!"ior !ction center under n!tion!" s!-et+ counci" M%P% c,!#ter%
? Too4 initi!ti*e to im#ro*e t,e in-r!structure 'e!uti-ic!tion in M!"!n#ur !re!%
? >istri'ution o- #osters on en*ironment -riend"+ on di(!"i -esti*!" in !"" sc,oo"%
? Or3!ni?ed s#eec, com#etition = 9ui? -or students on im#ort!nce o- s!*in3 o-
en*ironment%
? Or3!ni?ed #o""ution c,ec4in3 o- *e,ic"es%
? @e"#ed industries in -ire !ccidents%
? Or3!ni?ed *!rious tr!inin3 #ro3r!m on S@E $s!-et+ ,e!"t, = en*ironment&%
? Or3!ni?ed inter2industr+ s!-et+ #osters = s"o3!ns com#etition%
*P# 2*otal $roductivity management) in GCP":5
Pillar 65 7S:
TPM st!rts (it, 5S% Pro'"ems c!nnot 'e c"e!r"+ seen (,en t,e (or4 #"!ce is
unor3!ni?ed% C"e!nin3 !nd or3!ni?in3 t,e (or4#"!ce ,e"#s t,e te!m to unco*er
#ro'"ems% M!4in3 #ro'"ems *isi'"e is t,e -irst ste# o- im#ro*ement%
/a$ane!e *erm +ngli!h *ran!lation +8uivalent 9S9 term
Seiri Or3!ni?!tion Sort
Seiton Tidiness S+stem!ti?e
Seiso C"e!nin3 S(ee#
Sei4etsu St!nd!rdi?!tion St!nd!rdi?e
S,itsu4e >isci#"ine Se"- 2 >isci#"ine
Pillar : ; /i!hu ho<en 2Autonomou! maintenance):
T,is #i""!r is 3e!red to(!rds de*e"o#in3 o#er!tors to 'e !'"e to t!4e c!re o- sm!""
m!inten!nce t!s4s t,us -reein3 u# t,e s4i""ed m!inten!nce #eo#"e to s#end time on
more *!"ue !dded !cti*it+ !nd tec,nic!" re#!irs% T,e o#er!tors !re res#onsi'"e -or
u#4ee# o- t,eir e9ui#ment to #re*ent it -rom deterior!tin3%
Pillar =5 >ai<en
NJ!iN me!ns c,!n3e !nd NKenN me!ns 3ood $ -or t,e 'etter &% .!sic!""+ 4!i?en is -or
sm!"" im#ro*ements 'ut c!rried out on ! continu!" '!sis !nd in*o"*e !"" #eo#"e in t,e
or3!ni?!tion% J!i?en is o##osite to 'i3 s#ect!cu"!r inno*!tions% J!i?en re9uires no or
"itt"e in*estment% T,e #rinci#"e 'e,ind is t,!t N! *er+ "!r3e num'er o- sm!""
im#ro*ements !re mo*e e--ecti*e in !n or3!ni?!tion!" en*ironment t,!n ! -e(
im#ro*ements o- "!r3e *!"ue% T,is #i""!r is !imed !t reducin3 "osses in t,e (or4#"!ce
t,!t !--ect our e--iciencies% .+ usin3 ! det!i"ed !nd t,orou3, #rocedure (e e"imin!te
"osses in ! s+stem!tic met,od usin3 *!rious J!i?en too"s% T,ese !cti*ities !re not "imited
to #roduction !re!s !nd c!n 'e im#"emented in !dministr!ti*e !re!s !s (e""%
Pillar ?5 Plant maintenance:
It is !imed to ,!*e trou'"e -ree m!c,ines !nd e9ui#ments #roducin3 de-ect -ree #roducts
-or tot!" customer s!tis-!ction% T,is 're!4s m!inten!nce do(n into B N-!mi"iesN or
3rou#s (,ic, (ere de-ined e!r"ier%
Pillar57 @uality maintenance:
It is !imed to(!rds customer de"i3,t t,rou3, ,i3,est 9u!"it+ t,rou3, de-ect -ree
m!nu-!cturin3% Focus is on e"imin!tin3 non2con-orm!nces in ! s+stem!tic m!nner muc,
"i4e Focused Im#ro*ement% We 3!in underst!ndin3 o- (,!t #!rts o- t,e e9ui#ment !--ect
#roduct 9u!"it+ !nd 'e3in to e"imin!te current 9u!"it+ concerns !nd t,en mo*e to
#otenti!" 9u!"it+ concerns% Tr!nsition is -rom re!cti*e to #ro!cti*e $Ou!"it+ Contro" to
Ou!"it+ Assur!nce&%
Pillar 5A *raining
It is !imed to ,!*e mu"ti2s4i""ed re*it!"i?ed em#"o+ees (,ose mor!"e is ,i3, !nd (,o
,!s e!3er to come to (or4 !nd #er-orm !"" re9uired -unctions e--ecti*e"+ !nd
inde#endent"+% Educ!tion is 3i*en to o#er!tors to u#3r!de t,eir s4i""% It is not su--icient
4no( on"+ NJno(2@o(N '+ t,e+ s,ou"d !"so "e!rn NJno(2(,+N% .+ e;#erience t,e+
3!in NJno(2@o(N to o*ercome ! #ro'"em (,!t to 'e done% T,is t,e+ do (it,out
4no(in3 t,e root c!use o- t,e #ro'"em !nd (,+ t,e+ !re doin3 so% @ence it 'ecome
@%J% Press
E;e% >irector = President
R%J% Sin,!
C,ie- O#er!tin3 O--icer
$M4t3% = O#rs%&
R!jes, Ti(!ri
EVP $O#er!tions&
necess!r+ to tr!in t,em on 4no(in3 NJno(2(,+N% T,e em#"o+ees s,ou"d 'e tr!ined to
!c,ie*e t,e -our #,!ses o- s4i""% T,e 3o!" is to cre!te ! -!ctor+ -u"" o- e;#erts%
Pillar ; B 1ffice! *P#:
O--ice TPM s,ou"d 'e st!rted !-ter !cti*!tin3 -our ot,er #i""!rs o- TPM $J@ JJ OM
!nd PM&% O--ice TPM must 'e -o""o(ed to im#ro*e #roducti*it+ e--icienc+ in t,e
!dministr!ti*e -unctions !nd identi-+ !nd e"imin!te "osses% T,is inc"udes !n!"+?in3
#rocesses !nd #rocedures to(!rds incre!sed o--ice !utom!tion% O--ice TPM !ddresses
t(e"*e m!jor "osses% T,e+ !re
Pillar5C Safety& %ealth& +nvironment:
*arget:
1% Kero !ccident
/% Kero ,e!"t, d!m!3e
6% Kero -ires%
In t,is !re! -ocus is on to cre!te ! s!-e (or4#"!ce !nd ! surroundin3 !re! t,!t is not
d!m!3ed '+ our #rocess or #rocedures% T,is #i""!r (i"" #"!+ !n !cti*e ro"e in e!c, o- t,e
ot,er #i""!rs on ! re3u"!r '!sis%
A committee is constituted -or t,is #i""!r (,ic, com#rises re#resent!ti*e o- o--icers !s
(e"" !s (or4ers% T,e committee is ,e!ded '+ senior *ice President $Tec,nic!"&% )tmost
im#ort!nce to S!-et+ is 3i*en in t,e #"!nt% M!n!3er $S!-et+& is "oo4in3 !-ter -unctions
re"!ted to s!-et+% To cre!te !(!reness !mon3 em#"o+ees *!rious com#etitions "i4e s!-et+
s"o3!ns Oui? >r!m! Posters etc% re"!ted to s!-et+ c!n 'e or3!ni?ed !t re3u"!r
inter*!"s%
1rgani<ational chart of Godre Con!umer Private "imited
@%J% Press
E;e% >irector = President
R%J% Sin,!
C,ie- O#er!tin3 O--icer
$M4t3% = O#rs%&
R!jes, Ti(!ri
EVP $O#er!tions&
@!mid A"i
$E;ecuti*e&
As!d J,!n
$E;ecuti*e&
M% .,!tt!c,!rjee
$E;ecuti*e&
S!ntos, Mis,r!
$o--icer&
T,om!s M!t,e(
$Sr% su#dt%&
Amrit Verm!
$Sr% su#dt%&
M!noj S,!rm!
$Sr% su#dt%&
Ani" T+!3i
$Su#dt%&
Gird,!ri"!"
$Su#dt%&
Pr!dee# >!r'!ri
$Sr% st!--&
An!nd S Ne3i
$Sr% st!--&
Pr!mod Ti(!ri
$Sr% st!--&
Pus,#endr! Jum!r
$St!--&
.!n(!ri"!" S!in!
$St!--2dri*er&
As,r!- J,!n
$St!--2dri*er&
As,o4 P!"
$St!--2dri*er&
1rgani<ation chart Per!onal D Admini!tration De$artment
@%J% Press
E;e% >irector = President
R%J% Sin,!
C,ie- O#er!tin3 O--icer
$M4t3% = O#rs%&
R!jes, Ti(!ri
EVP $O#er!tions&
Es,(!r
.!ddi
.!ddi
F!ctor+
J!tt,!
F!ctor+
M!"!n#ur
F!ctor+
Pro3ressio
n F!ctor+
Si44im
F!ctor+
Gu(!,!ti
A%J%Sin3,
$GM2o#rs%&
S%M!,!j!n
Mn3r%2o#rs%
M!nojS!;en!
$E;ec%2o#rs%&
Surender Sin3,
$E;ec%2o#rs%&
S%N% M!t,ur
$Sr% o--i% O#rs&
Aj!+ S!;en!
E;ec%2stores
Aj!+ .!t,!m
$Sr% o--i% RMS&
R!ji* S!;en!
$AM2En3% Ser*%&
Mu4es, A3r!(!"
Sr%E;ec%En3%Sr*%
>%J% Tri#!t,i
Sr% o--i%En3 Sr*%
>% Verm!
$O--i% En3% Sr*%&
A"o4 Gu#t!
$O--i% En3% Sr*%&
Pr!dee# Tri#!t,i
$O--i% En3% Sr*%&
A*in!s, Mis,r!
$GM2P=A&
@!mid A"i
E;ec% P=A
As!d J,!n
E;ec% P=A
V+om >!tt
Sr%o--i%s!-et+
Vineet! Gu#t!
M!n!3er$OA&
G%S% Giri
M3r% $E=>&
P%G% R!o
M3r% $F=A&
S%S% Gu#t!
E;ec% $OA&
Suni" S,!rm!
Sr%o--i%$E=>&
Ani" >i;it
Sr% o--i% IS>
V%J% J,!nde"(!"
Sr% o--i% $F=A&
Mu4u" S,!rm!
O--i% $F=S&
@!mid A"i
$E;ecuti*e&
As!d J,!n
$E;ecuti*e&
M% .,!tt!c,!rjee
$E;ecuti*e&
S!ntos, Mis,r!
$o--icer&
T,om!s M!t,e(
$Sr% su#dt%&
Amrit Verm!
$Sr% su#dt%&
M!noj S,!rm!
$Sr% su#dt%&
Ani" T+!3i
$Su#dt%&
Gird,!ri"!"
$Su#dt%&
Pr!dee# >!r'!ri
$Sr% st!--&
An!nd S Ne3i
$Sr% st!--&
Pr!mod Ti(!ri
$Sr% st!--&
Pus,#endr! Jum!r
$St!--&
.!n(!ri"!" S!in!
$St!--2dri*er&
As,r!- J,!n
$St!--2dri*er&
As,o4 P!"
$St!--2dri*er&
)ntroduction with the conce$t of E+#P"1F++S
G+"FAR+H
A*in!s, Mis,r!
GM $Pers% = Admn%&
@!mid A"i
$E;ecuti*e&
As!d J,!n
$E;ecuti*e&
M% .,!tt!c,!rjee
$E;ecuti*e&
V+om >!ttson4er
$Sr% o--icer2s!-et+&
S!ntos, Mis,r!
$o--icer&
T,om!s M!t,e(
$Sr% su#dt%&
Amrit Verm!
$Sr% su#dt%&
M!noj S,!rm!
$Sr% su#dt%&
Ani" T+!3i
$Su#dt%&
Gird,!ri"!"
$Su#dt%&
Pr!dee# >!r'!ri
$Sr% st!--&
An!nd S Ne3i
$Sr% st!--&
Pr!mod Ti(!ri
$Sr% st!--&
Pus,#endr! Jum!r
$St!--&
.!n(!ri"!" S!in!
$St!--2dri*er&
As,r!- J,!n
$St!--2dri*er&
As,o4 P!"
$St!--2dri*er&
R!#id industri!"i?!tion !nd ur'!ni?!tion ,!*e m!de em#"o+ees de#endent on c!#it!"ists%
In-"!tion ,!s m!de t,eir "ot #oor !nd t,e+ -ind it di--icu"t to m!int!in t,eir st!nd!rd o-
"i-e% In suc, situ!tion em#"o+ee (e"-!re -!ci"ities en!'"e (or4ers to "i*e ! ric,er !nd
more s!tis-!ctor+%
Em#"o+ee (e"-!re de-ines !s 7e--orts to m!4e "i-e (ort, "i*in3 -or (or4men8% T,ese
e--orts ,!*e t,eir ori3in eit,er in some st!tute -ormed '+ t,e st!te or in some "oc!"
custom or in co""ecti*e !3reement or in t,e em#"o+er<s o(n initi!ti*e%
• To 3i*e e;#ression to #,i"!nt,ro#ic !nd #!tern!"istic -ee"in3s%
• To (in o*er em#"o+ee<s "o+!"t+ !nd incre!se t,eir mor!"e%
• To com'!t tr!de unionism !nd soci!"ist ide!s%
• To 'ui"d u# st!'"e "!'or -orce to reduce "!'or turno*er !nd !'senteeism%
• To de*e"o# e--icienc+ !nd #roducti*it+ !mon3 (or4ers%
• To s!*e onese"- -rom ,e!*+ t!;es on sur#"us #ro-its%
• To e!rn 3ood(i"" !nd en,!nce #u'"ic im!3e%
• To reduce t,e t,re!t o- -urt,er 3o*ernment inter*ention%
• To m!4e recruitment more e--ecti*e $'ec!use t,ese 'ene-its !dd to jo' !##e!"&%
Philo!o$hy and Perce$tive of "a0or Gelfare Activitie!
In !n industri!" societ+ "!'or (e"-!re !cti*ities not on"+ e--ects on t,e -!r2re!c,in3 (or4
-orce 'ut it !"so e--ects on *!rious !s#ects o- ,um!n resources% A"" suc, !cti*ities (,ic,
!re not on"+ secure e;istenti!" necessities 'ut !"so ensures im#ro*ed s#iritu!" !nd
emotion!" 9uotient inc"udin3 in "!'or (e"-!re% T,e s,ort !nd "on3 term *ision to 'ui"d !
,um!ne societ+ is centered in "!'or (e"-!re !cti*ities%
T,e t,eories o- L!'or (e"-!re !cti*ities -irm"+ 'e"ie*e in t,!t 'e,ind !n+ m!c,ine t,e
m!n is on"+ res#onsi'"e -or !c,ie*in3 t,e or3!ni?!tionIs mission% Wit, com#"ete
s!tis-!ction !nd 'e committed on !n+ c!use ! #erson m!+ !ct in its 'est% V!rious
(e"-!re -!ci"ities !re #ro*ided '+ t,e or3!ni?!tion 4ee# not on"+ em#"o+ees moti*!ted
!nd committed e*en t,eir -!mi"+ mem'ers !"so%
Term N(e"-!reN e;#resses m!n+ ide!s me!nin3s !nd to !ddition!" me!ns suc, !s (e""
st!tus ,e!"t, ,!##iness #ros#erit+ !nd de*e"o#ment o- ,um!n resource etc% T,e
(e"-!re o- 'ot, soci!" !nd economic !s#ects is !"so inc"uded% T,e soci!" conce#t o-
(e"-!re im#"ies t,e (e"-!re o- ! m!n ,is -!mi"+ !nd ,is communit+% T,ese t,ree !s#ects
inter2re"!te !nd (or4 to3et,er% Wit,in economic !s#ects o- (e"-!re is in*o"*ed
#romotion o- economic 3ro(t, '+ incre!sin3 #roduction !nd #roducti*it+%
T,e conce#t o- (e"-!re is !"so concerned (it, time !nd s#!ce% T,e c,!n3es ,!*e simi"!r
e--ects on t,e (e"-!re s+stem% As (e"-!re #ro3ressi*e !nd d+n!mic !nd 4ee# #!ce (it,
t,e c,!n3in3 times !s ! resu"t t,e m!teri!" o- (e"-!re rem!ins #otenti!""+ *o"!ti"e% T,e
-e!tures o- (e"-!re m!+ !"so 'e *!r+in3 de#endin3 on t,e n!tion in !"" -ie"ds% T,ere-ore
it<s me!nin3 !nd com#onents c!n 'e di--er in di--erent countries = di--erent #"!ces%
Philo!o$hy of "a0or welfare activitie!:
T,e #,i"oso#,+ o- "!'or (e"-!re !cti*ities !re '!sed on t,e success o- industri!"
de*e"o#ment !nd t,e t,eor+ o- ,!rmon+ de#ends on t,e coo#er!tion !nd re"!tions,i#
'et(een "!'or !nd m!n!3ement $em#"o+er&% Wor4er ,!s ! -und o- 4no("ed3e !nd
e;#erience to #er-orm ,is jo'% I- ,is !'i"it+ !nd s4i"" to 'e #ro#er"+ uti"i?ed (it, t,e ri3,t
direction t,e (or4er c!n 'e ! (or4in3 3ood contri'utor in t,e #ros#erit+ o- t,e
or3!ni?!tion% And it c!n 'e !c,ie*e '+ (or4 s!tis-!ction o- t,e (or4er%
T,e "!'or (e"-!re !cti*ities in ! -orm o- ,e!"t, c!re centres to -!ci"it!te #ro*ided
t,rou3, t,e ide! o- ! 3ood medic!" c!re center to ensure jo' s!tis-!ction !nd
#roducti*it+ im#ro*ements (i"" ,e"# more% @is st!--s to 'e ,e!"t,+ !re ! '!sic need o- !n
or3!ni?!tion%
It is #!rt o- t,e -!ci"ities #ro*ided '+ t,e em#"o+er t,!t (ou"d !ssoci!ted (it, ,e!"t,
c!re o- (or4ers !nd it (ou"d ensure t,eir minimum ,e!"t, ,!?!rdous% T,e concernin3
"!( #rescri'es t,e minimum st!nd!rd 'ut ! #ro3ressi*e em#"o+er to e;#!nd its !cti*ities
must #rotect t,e ,e!"t, o- (or4ers !nd t,eir de#endents% In return t,eir coo#er!tion (i""
'e (,o"e,e!rted (or4 to m!;imum e--icienc+ !nd !ttitude (i"" 'e -!ir !nd -riend"+
to(!rds t,em%
"a0or welfare activitie! $erce$tive:
T,e !ttention on L!'or (e"-!re !cti*ities ,!s "ed to ! risin3 interest '+ t,e st!4e,o"ders
(,o ,!*e no( st!rted to identi-+ t,e #ro'"ems o- "!'or (e"-!re !nd to -ormu"!te t,eir
#osition% T,e m!in st!4e,o"ders !re t,e in*estor o- enter#rises em#"o+ees tr!de
!ssoci!tions or unions !nd 3o*ernment etc% T,ere-ore t,e+ !re 3r!du!""+ incre!sin3
in-orm!tion !'out t,e #otenti!" o- "!'or (e"-!re !cti*ities !nd e*en #uttin3 *ision on
"!'or (e"-!re !cti*ities in -uture #ros#ects%
From thi! $er!$ective& !ome 0a!ic 8ue!tion! a! follow!:
• S,ou"d L!'or (e"-!re !cti*ities 'e com#u"sor+ -or enter#risesP
• I- m!nd!tor+ s,ou"d "!'or (e"-!re !cti*ities 'e re3u"!ted '+ "!( or soci!"
or3!ni?!tionP
• I- *o"unt!r+ ,o( to secure t,e interests o- t,e em#"o+ees !t t,e enter#rise2
"e*e"P
Ghat are the feature! of em$loyee welfare:
Employee welfare is a comprehensive term including various services,
facilities and amenities provided to employees for their betterment.
* The basic purpose in to improve the lot of the working class.
* Employee welfare is a dynamic concept.
* Employee welfare measures are also known as fringe benefits and
services.
* Welfare measures may be both voluntary and statutory.
10ective! 0ehind em$loyee welfare
Employee welfare is in the interest of the employee, the employer and the
society as a whole. The objectives of employee welfare are:
* !t helps to improve.
* !t improves the loyalty and morale of the employees.
* !t reduces labor turnover and absenteeism.
* Welfare measures help to improve the goodwill and public image of the
enterprise.
* !t helps to improve industrial relations and industrial peace.
* !t helps to improve employee productivity.
(ame of the agencie! of em$loyee welfare
". Central government: The central government has made elaborate
provisions for the health, safety and welfare under #actories $ct "%&', and
(ines $ct "%)*. These acts provide for canteens, cr+ches, rest rooms,
shelters etc.
*. State government: ,overnment in different states and -nion
Territories provide welfare facilities to workers. .tate government
prescribes rules for the welfare of the workers and ensures compliance with
the provisions under various labor laws.
/. Employers: Employers in !ndia in general looked upon welfare work as
fruitless and barren though some of them indeed had done pioneering
work.
&. Trade unions: !n !ndia, trade unions have done little for the welfare of
workers. 0ut few sound and strong unions have been the pioneering in this
respect. E.g. the $hmedabad te1tiles labor association and the (a2door
sabha, 3anpur.
). Other agencies: .ome philanthropic, charitable d social service
organi2ations like: .eva .adan society, 4.(.5.$., etc.
*y$e! of welfare !ervice!
* Intramural: These are provided within the organi2ation like:
". 5anteen,
*. 6est rooms,
/. 5r+ches,
&. -niform etc.
* Extramural: These are provided outside the organi2ation, like:
". 7ousing,
*. Education,
/. 5hild welfare,
&. 8eave travel facilities,
). !nterest free loans,
9. Workers cooperative stores,
:. ;ocational guidance etc.
Provisions which actories !ct "#$% provides &or wel&are
* $de<uate, suitable and clean washing facilities separately for men and
women workers.
* #acilities for storing and drying clothes.
* 5anteens, if more than *)= workers are employed.
* Welfare officer, wherever more than )== workers are employed.
* #irst aid bo1es are provided.
#erit! D Demerit! of em$loyee!. welfare activity
Merits:
• Moti*!tes em#"o+ees
• Em#"o+ee Retention
• Minimi?ed soci!" e*i"s
• .etter Jo' s!tis-!ction
• Cuts do(n "!'or turno*er
Demerits:
• @u3e in*estment
• Em#"o+ees 'ein3 diss!tis-ied
10ective! of the !tudy5
? To 4no( t,e e--ecti*eness o- (e"-!re me!sures%
? @o( m!n+ #eo#"e !ctu!""+ 4no( !'out t,e (e"-!re me!suresP
? W,!t su33esti*e me!sures must 'e t!4en re3!rdin3 (e"-!reP
? To stud+ t,e s!tis-!ction "e*e" o- em#"o+ees (it, res#ect to t,eir (e"-!re in
Godrej Consumer Product Ltd% M!"!n#ur%
? To 4no( t,e (or4in3 condition !nd (,!t !re t,in3s t,!t !--ect t,em not to (or4
#ro#er"+%
? To -ind out t,e su33estions%
Re!earch methodology
T,e #roject (!s e;#"or!tor+ in n!ture !nd re9uired d!t! co""ection to !c,ie*e t,e
desired o'jecti*e%
Sam$le techni8ue:
For t,e #ur#ose o- -indin3 ! s!m#"e 3rou# (!s se"ection on t,e '!sis (e"-!re !cti*ities
!nd on t,e r!ndom '!sis o- di--erent -!ctors in*o"*ed "i4e Tr!ns#ort -!ci"ities
c"e!n"iness (!s,room "i'r!r+ -!ci"ities tr!inin3 -!ci"ities etc%
Sam$le !i<e :
S!m#"e si?es -or t,is rese!rc, (ere 100% Out o- t,em /0 -rom t,e st!-- !nd rest o- C0
-rom t,e "!'or
Data collection
Collection of $rimary data:
Prim!r+ d!t! (!s co""ected '+ 9uestionn!ires (,ic, ,!*e 'een -i""ed '+ t,e
em#"o+ees !nd inter*ie(s o- t,e s!m#"e 3rou#%
Secondary data collection:
.esides t,e met,ods st!ted e!r"ier more in-orm!tion (!s co""ected durin3 in -orm!"
t!"4 (it, t,e em#"o+ees !nd -rom ot,er documents #ro*ided '+ t,e or3!ni?!tion%
Data analy!i! and inter$retation
6. ) 0elieve work atmo!$here i! friendly.
7%
69%
0%
16%
8%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• DG em#"o+ees o- GCPL M!"!n#ur stron3"+ !3ree s!+ (it, t,!t (or4
!tmos#,ere is -riend"+% W,ere HAG em#"o+ees c,oose t,e !3ree o#tion in
9uestionn!ire% 0G (!s neutr!"% 1HG (ere stron3"+ dis!3ree (it, t,is t,!t (or4
!tmos#,ere is -riend"+% And C G dis!3ree (it, it%
:. ) am given ade8uate freedom to do my o0 efficiently.
3%
38%
0% 2%
57%
Strongly Agree
Agree
Neutral
Strongly
Disagree
Disagree
• 6G stron3"+ !3ree (it, t,is t,e+ ,!*e !de9u!te -reedom to do t,eir jo'% 6CG
em#"o+ees !3ree% And 0G is dis!3reein3% W,ere 5DG !re stron3"+ dis!3ree (it,
t,in3% And on"+ /G ere t,ere (,o (!s stron3"+ dis!3reein3 t,is t,in3%
/% ) receive $rai!e for my good work.
5%
87%
0%
6%
2%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• CDG em#"o+ees s!+ t,!t t,e+ 3et #r!ise -or t,eir 3ood (or4% 5G (ere stron3"+
!3reein3 (it, t,is t,in3% HG (ere stron3"+ dis!3reein3% /G (ere dis!3reein3 (it, it%
?. #y o$inion !eem! to count.
3%
68%
2%
14%
13%
Strongly Agree
Agree
Neutral
Strongly
Disagree
Disagree
• BG em#"o+ees t,in4 t,!t t,eir o#inion seems to count% W,ere DAG em#"o+ees
(ere !3reein3 (it, t,is t,in3 (,ic, s,o(s t,!t in GCPL t,e+ -o""o( #!rtici#!ti*e
"e!ders,i# st+"e%
7. #y !u$ervi!or encourage! my develo$ment.
8%
66%
5%
2%
19%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• HHG em#"o+ees stron3"+ s!+ t,!t t,eir su#er*isor encour!3e t,eir de*e"o#ment%
.+ t,is t,e+ moti*!te to t,eir em#"o+ees%
A. Peo$le here are willing to give e,tra to get the o0 done.
12%
58%
2%
1%
27%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• I- or3!ni?!tion needs in t,is situ!tion 5CG em#"o+ees !re re!d+ to 3i*e e;tr! time
to 3et jo' done% W,ere on"+ /DG em#"o+ees does not re!d+ (it, t,is t,in3%
B. ) can a!k management any rea!ona0le 8ue!tion and get a !traight an!wer.
9%
61%
0%
16%
14%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• H1G #eo#"e s!+ t,!t t,eir m!n!3ement 3i*es t,em !ttention !nd t,ere 9ueries
!"so%
C. #anagement i! a$$roacha0le& ea!y to talk with.
24%
71%
0% 0%5%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• D1G em#"o+ees !3ree to t,!t t,eir m!n!3ement is e!si"+ !##ro!c,!'"e%
I. #anagement deliver! it! $romi!e!.
3%
78%
0%
2%
17%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• GCPL M!"!n#ur de"i*ers its #romises DCG em#"o+ees (ere !3ree (it, it%
6J. ) am given all re!ource! and e8ui$ment to do my o0.
6%
83%
0% 0%
11%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• GCPL M!"!n#ur 3i*e !"" t,e e9ui#ment !nd resources to t,eir em#"o+ees C6G
!3ree (it, it%
66. *hi! i! a $hy!ically !afe $lace to work.
4%
87%
0% 0%
9%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• GCPL M!"!n#ur is s!-e #"!ce to (or4 CDG em#"o+ees !3ree (it, it% HG
em#"o+ees stron3"+ !3ree !nd 11G dis!3ree (it, t,is t,in3%
6:. ) feel the !$ort! activity undertaken at GCP" i! hel$ to refre!hing and
develo$ment of em$loyee!
7%
51%
2%
4%
36%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• 51G em#"o+ees !3ree (it, it t,!t (,!t so e*er !cti*it+ undert!4en !t GCPL is
@e"# to t,em re-res,in3 !nd de*e"o#in3% .ut t,is is !"so ! -!ct t,!t 6HG !"so
dis!3ree (it, it%
6=. ) 0elieve that !ocial and cultural activitie! 0eing $ractice! at GCP" hel$ u!
to im$rove our inter$er!onal relation with our !u$erior!& collogue& and
!u0ordinate!.
4%
87%
0% 0%
9%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• /CG em#"o+ees stron3"+ !3ree (it, it t,!t soci!" !nd cu"tur!" !cti*ities ,e"# to
im#ro*e t,e 3ood re"!tions,i# (it, t,eir su#eriors co""o3ue !nd su'ordin!tes%
C5G em#"o+ees (ere !3reein3 (it, it !"so%
6?. )n my o$inion educational a!!i!tance $rovided for children.! education i!
highly !ati!fied.
0%
21%
0%
71%
8%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• C1G em#"o+ees stron3"+ dis!3ree (it, it t,!t educ!tion!" !ssist!nce is not u# to
t,e m!r4 t,ere is need to im#ro*ement%
15% ) am KKKKKKKwith the $rocedure ado$ted for career growth of
worker!.
3%
14%
0%
78%
5%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• A"" most em#"o+ees !re s!tis-+in3 (it, t,e #rocedure !do#ted -or c!reer 3rot,
6A. ) am offered training and develo$ment to further my!elf $rofe!!ionally. )t
ha!
77%
19%
0%4%0%
Extremely
ene!i"ial
ene!i"ial
Neutral
Extremely
Disa#$antage
ous
Disa#$antage
ous
• DDG em#"o+ees t,in4 t,!t tr!inin3 !nd de*e"o#ment #ro3r!m (,ic, o--erin3 '+
GCPL M!"!n#ur is e;treme"+ 'ene-ici!"%
6B. #y !alary i! on $ar with other indu!try
21%
25%
47%
0%7%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• Em#"o+ees !re not s!tis-ied (it, t,e s!"!r+ t,e+ !re 3ettin3 -rom t,eir
or3!ni?!tion% T,e+ (!nt to increment in t,eir s!"!r+ !s t,e s!me industries !re
#!+in3 ,i3,
1C% ) get !ome kind of 0enefit! from my o0 al!o like health in!urance& o0
!ecurity& and $en!ion $lan.
73%
25%
2% 0% 0%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• Em#"o+ees !re s!tis-+in3 enou3, (it, t,e ot,er 'ene-its "i4e insur!nce ,e!"t,
#o"ic+ etc% (,ic, t,e+ 3et -rom t,eir jo'%
1A% *he fir!t aid facility in GCP" at the time of accident! i!
0%
53% 41%
6%0%
Al%ays
A$aila&le
'ostly
A$aila&le
(enerally
A$aila&le
)arely
A$aila&le
Not at all
• Em#"o+ees !re not ,!##+ (it, -irst2!id -!ci"it+% T,ere is need o- im#ro*ement%
:J. ) am !ati!fied with the duty !hift.
0%
53% 41%
6%0%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• T,ere is no need to t!4e !n+ decision !3!inst t,e dut+ s,i-t o- t,eir em#"o+ees
'ec!use t,e+ !re s!tis-ied (it, it%
:6. )n my o$inion canteen !ervice i!
0% 1% 0%
58%
41%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• Em#"o+ees !re not s!tis-ied (it, t,e c!nteen ser*ices t,ere !re some im#ro*ement
s,ou"d t!4e #"!ce to s!tis-ied +our em#"o+ees '+ t,e m!n!3ement o- GCPL%
::. A! far a! my concern !cheme! related to 0onu!& di!count& gift!& etc.
formulated 0y the management are
0%
62%
4%
34%
0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie#
*ig+ly
Dissatis!ie#
• Em#"o+ees !re 9uite ,!##+ (it, 'onus 3i-ts !nd t,ese 4ind o- t,in3s !s H/G
indic!tes to(!rd it%
:=. Reward !cheme! 0y the management at GCP" i! tran!$arent and im$artial
2%
72%
0%
6%
20%
0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie#
*ig+ly
Dissatis!ie#
• D/G em#"o+ees t,in4 t,!t t,eir m!n!3ement is im#!rti!" !nd tr!ns#!rent% .ut
s,ou"d !"so !n!"+sis it (,+ /0G dis!3ree !nd HG !re stron3"+ dis!3ree to(!rds it%
:?. ) amKKKKKKKK with tran!$ort facility
89%
6%
5% 0% 0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie#
*ig+ly
Dissatis!ie#
• CAG em#"o+ees !re ,i3,"+ s!tis-ied (it, t,e tr!ns#ort -!ci"it+%
/5% *hi! i! a $!ychologically and emotionally healthy $lace to work
2%
68%
0%
7%
23%
0%
Strongly
Agree
Agree
Neutral
Strongly
Disagree
Disagree
• A"t,ou3, HCG em#"o+ees s! t,!t GCPL M!"!n#ur is #s+c,o"o3ic!""+ !nd
emotion!""+ ,e!"t, #"!ce to (or4% .ut /6G em#"o+ees den+ t,is t,in3%
:A. Rate the following
2a) Cleanline!!
85%
15%
0% 0% 0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• C"e!n"iness is u# to t,e m!r4 in t,e or3!ni?!tion%
20) Re!t room facility
0%
36%
4%
0%
60%
0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• T,is t,in3 "!c4in3 'e,ind 'ec!use H0G em#"o+ees !re ,i3,"+ diss!tis-ied (it, rest
room -!ci"it+
2c) Ga!hroom!
13%
78%
0%
9%
0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• Em#"o+ees !re s!tis-ied (it, (!s,rooms -!ci"it+%
2d) "i0rary
9%
6%
2%
83%
0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• On"+ C6G em#"o+ees !re s!tis-ied (it, "i'r!r+ -!ci"it+%
2e) Pure drinking water
41%
53%
0%
6%
0% 0%
*ig+ly
Satis!ie#
Satis!ie#
Neutral
,nsatis!ie
*ig+ly
,nsatis!ie#
• B1G em#"o+ees !re ,i3,"+ s!tis-ied (it, #ure drin4in3 (!ter% W,ere 56G !re
s!tis-ied (it, t,is%
Conclu!ion
Godrej Consumer Product Limited is one o- t,e "!r3est -!st mo*in3 consumer 3oods
com#!n+ (,ic, is ,!*in3 10215G m!r4et s,!re (it, 5 industri!" #"!nts% W,ere !s I ,!*e
under 3one to summer tr!inin3 I ,!*e -ound t,!t GCPL M!"!n#ur #er-ormin3 t,ere
soci!" res#onsi'i"it+ e--icient"+% T,e jo' s!tis-!ction "e*e" o- em#"o+ees is in its
s!tis-!ctor+ "e*e" it ne*er "e3 'e,ind in #uttin3 t,e o#timum in#ut t,rou3, *!rious
me!ns to moti*!te t,e em#"o+ees -or t,e m!;imum 'est out#ut%
GCPL M!"!n#ur is (e"" !(!re !'out its soci!" !nd en*ironment!" res#onsi'i"it+%
T,e -indin3s s,o( t,!t t,e em#"o+ees !re 9uite s!tis-ied (it, t,e #o"icies ru"es !nd
re3u"!tions o- GCPL%
T,e com#ens!tion !nd t,e (e"-!re dimension o- GCPL !re !t ! ,i3,er !cce#t!'i"it+
#osition !mon3 t,e em#"o+ees
Sugge!tion!
A"t,ou3, GCPL M!"!n#ur is !"(!+s committed to(!rds t,eir em#"o+ees !nd t,eir
-!mi"ies 'ut t,!n !"so I (ou"d "i4e to 3i*e some su33estions%
? It is must !nd necess!r+ t,eir s,ou"d 'e #ro#er coordin!tion !nd underst!ndin3
!mon3 e;ecuti*es !nd non2 e;ecuti*es 3rou#s%
? It is !"so necess!r+ t,!t t,e non2e;ecuti*es 3rou#s must 'e moti*!ted time to
time '+ #ro*idin3 t,em some incenti*es 'ene-its or doin3 some e;tr! (or4s -or
t,em%
? Ou!"it+ o- -ood must 'e im#ro*ed to s!tis-+ t,e em#"o+ees%
? T,e -ee"in3s o- s!tis-!ction c!n 'e m!de 'etter '+ m!4in3 more em#"o+ees
-riend"+ es#eci!""+ -or non2e;ecuti*es #o#u"!tion%
? Educ!tion!" !ssist!nce is not u# to t,e m!r4 t,ere is need to im#ro*ement%
"imitation! of thi! !tudy
? >i--icu"t+ in -i"" u# o- 9uestionn!ires%
? Some res#onses !re not -i""ed u# (it, sincerit+%
? No enou3, time 3ot to "e!rn%
? Less s!m#"e si?e%
? Some res#onses m!+ 'e not correct due to disc"ose o- t,eir res#onses%
Conclu!ion
Godrej Consumer Product Limited is one o- t,e "!r3est -!st mo*in3 consumer 3oods
com#!n+ (,ic, is ,!*in3 10215G m!r4et s,!re (it, 5 industri!" #"!nts% W,ere !s I ,!*e
under 3one to summer tr!inin3 I ,!*e -ound t,!t GCPL M!"!n#ur #er-ormin3 t,ere
soci!" res#onsi'i"it+ e--icient"+% T,e jo' s!tis-!ction "e*e" o- em#"o+ees is in its
s!tis-!ctor+ "e*e" it ne*er "e3 'e,ind in #uttin3 t,e o#timum in#ut t,rou3, *!rious
me!ns to moti*!te t,e em#"o+ees -or t,e m!;imum 'est out#ut%
GCPL M!"!n#ur is (e"" !(!re !'out its soci!" !nd en*ironment!" res#onsi'i"it+%
T,e -indin3s s,o( t,!t t,e em#"o+ees !re 9uite s!tis-ied (it, t,e #o"icies ru"es !nd
re3u"!tions o- GCPL%
T,e com#ens!tion !nd t,e (e"-!re dimension o- GCPL !re !t ! ,i3,er !cce#t!'i"it+
#osition !mon3 t,e em#"o+ees%
Reference!
'ook!
>r% C% .% Gu#t! $/005& Su"t!n C,!nd = Sons Pu'"ic!tion
.%P% Ar+! $/00C& >ee# = >ee# Pu'"ic!tion
Ge0!ite!
(((%3odrejc#%com
,tt#M::#ro*i3!tor%com:3odrej2consumer2#roducts2"td
,tt#M::industri!"re"!tions%n!u4ri,u'%com:em#"o+ee2(e"-!re%,tm"
doc_852362616.pdf