HEY friends,
here is a DISSERTATION ON CUSTOMER LOYALTY, CUSTOMER SATISFACTION AND PROFITABILITY..
check it out..
A dissertation on :
Aim
To analyze and examine the concept of loyalty in retail and to assess its effectiveness as a corporate strategy through a Tesco Plc Case Study...
at&t and verizon
balanced scorecard
bargaining power
business strategy
business term
case study
cell phone
competitive market
corporate strategy
customer
customer expectation
customer loyalty
customer relationship
customer relationships
customer satisfaction
dissertation
empirical literature
key element
key performance
loyalty marketing
performance indicator
plan providers
serviceexist
tesco
tesco plc case study