hey friend's,
Here i am sharing Customer Service Communication Skills Interpersonal Skills E-Mail & Telephone Techniques, so please download and check it.
Description
Communication plays a crucial role in the functioning of organizations. In fact, what an organization requires mainly is communication.
The IUP Journal of Soft Skills, Vol. III, Nos. 3 & 4, 2009
32
Interpersonal Communication:
Lifeblood of an Organization
Communication plays a...
Interpersonal Skills.
In a team, the interpersonal skills of a leader come into play in a major way. A leader should develop a sense of belonging, pride and commitment amongst the members of the team.
He will have to ensure that no one feels left out and everyone feels fully involved in the...
We do not have business problems. We have people problems. When we solve our people problems, our business problems are substantially resolved. People knowledge is more important than product knowledge. One need to build a pleasing personality & it is a combination of a person’s attitude...
1. Interpersonal Communication
2. Tips
3. Principles of communication include
4. Oral Communication
5. Opening Words
6. Speaking Faults To Avoid:
7. Tips For Reducing Anxiety
8. Written Communication
9. The seven 'C’s of business correspondence
10. Guidelines For A Good Communicator
A relative once confided rather gloomily that he had been to a party which was not very enjoyable because hardly anyone spoke to him. Lacking the necessary interpersonal skills, he clammed up like a frightened crab, hugged one section of the room and hoped someone else would make the first move...
Developing good interpersonal skills socially and at work begins with looking outwards; being very generous with praise and having a genuine desire to listen and encourage at every opportunity. Too many people are only interested in hearing their own voices, or putting their colleagues down...
Four Principles of Interpersonal Communication
These principles underlie the workings in real life of interpersonal communication. They are basic to communication. We can't ignore them
Interpersonal communication is inescapable
We can't not communicate. The very attempt not to communicate...
hey guys..
i made this project on "importance of interpersonal communication in an IT sector"... jus in case anybody would need it!!
:SugarwareZ-064:
will keep addin on projects... n articles...
:kewl:
Keeping 'Cool': control during interpersonal employee conflict
Dr. Joni Johnston
Human resource professionals have a lot to be frustrated about. They have to fight the perception that HR should be at the beck and call of all employees, and juggle roles as diverse as coach and counselor. If...
Make no mistake: resolving differences through negotiation is not a logical, linear process. However, this model can serve as a framework for staying on track and learning how and where things go wrong.
These seven steps progress from how you might want to begin an effort to resolve differences...
Interpersonal Communication
Functions of Interpersonal Communication - By Natraj
Functions of Interpersonal Communication
Interpersonal communication is important because of the functions it achieves. Whenever we engage in communication with another person, we seek to gain information about...