Description
This paper develops a structural model to simultaneously analyze firms’ partner selection activities and governance
design for managing interfirm relationships. The model predicts these choices to be influenced by appropriation concerns,
coordination requirements, dependence and...
Description
After-sales business plays an instrumental role in dictating firms' financial well-being and competitiveness. Due to global competition, shrinking profits in primary products sales, and stagnating revenues, firms have expanded their after-sales businesses to boost sales, enhance...
after-sales business
after-sales services
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interfirmrelationships
management paradise
managing after-sales services
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