customer expectation

  1. K

    After markets in B 2 B space

    Description The objective ppt is about After market development in B2B space. After markets in B to B space Widest & most efficient use of time, resources & brand investments ?After Sales Services ?Replacement of defective goods ?Returns of goods sold ?Debt Collection ?New Product...
    • knt.nallasamygounder
    • Thread
    • after sales branding customer expectation products and services sales satisfaction segmentation service service quality service recovery
    • Replies: 0
    • Forum: Business Marketing
  2. A

    Dissertation on Customer loyalty, Customer Satisfaction and Profitability

    HEY friends, here is a DISSERTATION ON CUSTOMER LOYALTY, CUSTOMER SATISFACTION AND PROFITABILITY.. check it out.. A dissertation on : Aim To analyze and examine the concept of loyalty in retail and to assess its effectiveness as a corporate strategy through a Tesco Plc Case Study...
    • abhishreshthaa
    • Thread
    • at&t and verizon balanced scorecard bargaining power business strategy business term case study cell phone competitive market corporate strategy customer customer expectation customer loyalty customer relationship customer relationships customer satisfaction dissertation empirical literature key element key performance loyalty marketing performance indicator plan providers service exist tesco tesco plc case study
    • Replies: 5
    • Forum: Research Project Reports
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