communication channels

Description An organization’s structure influences the communication patterns within the organization. The structure of an organization should provide for communication in three distinct directions: downward, upward, and horizontal. FOCUS ON COLLEGES, UNIVERSITIES, AND SCHOOLS VOLUME 4...

As a channel for both corrective and innovatory suggestions arising from the employees in the operating core of an organisation, a suggestion scheme is fulfilling its explicit role as a knowledge management tool. But in performing this function, a scheme can be considered as giving a „voice‟ to...