The Nature of Observation Research
A. Observation Research - Observing consumers without communicating with them.
It is the systematic process of recording the behavioural patterns (or events) of people, objects, and occurrences without questioning or communicating with them.
Conditions for Using "Observations" in Research: (all three must be present)
1. The desired information must be inferable from observation of subjects' behavior;
2. The behavior of interest must be frequent, repetitive, or predictable; and
3. The behavior of interest must be of relatively short duration
A. Observation Research - Observing consumers without communicating with them.
It is the systematic process of recording the behavioural patterns (or events) of people, objects, and occurrences without questioning or communicating with them.
Conditions for Using "Observations" in Research: (all three must be present)
1. The desired information must be inferable from observation of subjects' behavior;
2. The behavior of interest must be frequent, repetitive, or predictable; and
3. The behavior of interest must be of relatively short duration